Tags: clients

“The Post-PSD Era: A problem of expectations,” an article by Dan Mall

I really like Dan’s take on using Photoshop (or Fireworks) as part of today’s web design process. The problem is not with the tool; the problem is with the expectations set by showing comps to clients.

By default, presenting a full comp says to your client, “This is how everyone will see your site.” In our multi-device world, we’re quickly moving towards, “This is how some people will see your site,” but we’re not doing a great job of communicating that.

Encouraging Better Client Participation In Responsive Design Projects | Smashing Magazine

Andy’s talk from the Smashing Conference in Freiburg.

Client/Agency Engagement is F*cked, Waterfall UX Design is a Symptom | disambiguity

Leisa nails it. The real stumbling block with trying to change the waterfall-esque nature of agency work (of which Clearleft has certainly been guilty) can be summed up in two words: sign off.

And from a client’s perspective, this emphasis on sign-off is completely understandable.

It takes a special kind of client to take the risk and develop the level of trust and integration required to work the way that Mr Popoff-Walker any many, many other inhabitants of agency world would like to work.

Good Kickoff Meetings

The companion website to Kevin Hoffman's IA Summit talk, this is a hugely valuable resource for an often-overlooked part of the design process: the kick-off meeting.

"It's like twitter. Except we charge people to use it."

This is just wonderful. "Please design a logo for me. With pie charts. For free."

Make My Logo Bigger Cream

Just rub it on and watch it grow. Gauranteed to satisfy your client.

National flags with client comments

It's funny because it's true.

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