A cautionary tale from Stuart. We, the makers of modern technology, are letting people down. Badly.
We’re in this to help users, remember: not just the ones who think as we do, but the ones who rely on us to build things for them because they don’t know what they’re doing. If your response is honestly “well, he should have spent more on a phone to get something better”, then I’m exceedingly disillusioned by you.
Some musings from Norman Walsh. I have to say, I’m still not entirely sure why the HTML/XML Task Force exists. The “use cases” described here are vague and handwavey.
All the tests and all the results, all in one place.
Bert Bos's 2000 Treatise (published in 2003) is a must-read for anyone involved in developing any kind of format.
"This essay tries to make explicit what the developers in the various W3C working groups mean when they invoke words like efficiency, maintainability, accessibility, extensibility, learnability, simplicity, longevity, and other long words ending in -y."
This presentation by Steven Pemberton increases in value over time.
Ben Buchanan on how most supposedly open Web 2.0 (sic) sites are really walled gardens lacking interoperability.