Tags: users

Our Incredible Journey

A collection of those appalling doublespeek announcements that sites and services give when they get acquired. You know the ones: they begin with “We’re excited to announce…” and end with people’s data being flushed down the toilet.

Usability Testing: You are not your user. No matter how good you think you are.

A lesson from Google Buzz: a large sampling isn't always a representative sampling.

Make them Care! - a book by Joshua Porter

Josh is writing another book. Part copywriting manifesto, part psychology handbook, part design manual.

Helvetireader

Jon's helvetican theme for Google Reader.

disambiguity - ยป The general public myth (or, the whole world is not your user)

So, so true ...if you design for everyone, you design for no-one.