Accidental colour palettes captured in the wild.
Jeremy KeithMaking websites. Writing books. Hosting a podcast. Speaking at events. Living in Brighton. Working at Clearleft. Playing music. Taking photos. Answering email.
Journal 2773 Links 9094 Articles 78 Notes 5847
Thursday, April 8th, 2021
The state of UX
There is much introspection and navel-gazing in the world of user experience design. More than usual, I mean.
Jesse James Garrett recently said:
I don’t think I know anyone that’s been in UX more than a decade who’s happy with how it’s going.
Mark Hurst wrote Why I’m losing faith in UX. Too hot!
Scott Berkun wrote How To Put Faith in Design. Too cold!
Peter Merholz wrote Waking up from the dream of UX. Just right!
As an aside, does it bother anyone else that the Goldilocks story violates the laws of thermodynamics?
Anyway, this hand-wringing around the role of UX today seemed like a suitably hot topic for one of our regular roundtable chats at Clearleft. We invited Peter along too and he was kind enough to give us his time.
It was a fun discussion. Peter pointed out that whenever he hears an older designer bemoaning the current state of design, he has to wonder what’s happened in their lives to make them feel that way (it’s like when people complain about the music of today and how it’s not as good as the music of whatever time period I was a teenager). And let’s face it, the good ol’ days weren’t so good for everyone. It was overwhelmingly dominated by privileged white dudes. The more that changes, the better …and it needs to change far, far more.
There was a general agreement that the current gnashing of teeth isn’t unique to UX. It’s something that just about any discipline will inevitably go through. Peter’s epiphany was to compare it with the hand-wringing around Agile:
The frustration exhibited with the “dream of UX” is (I think) identical to the frustration the original Agile community sees with how it has been industrialized (koff-SAFe-koff).
Perhaps the industrialisation of what once a cottage industry is the price of success. But that’s not necessarily bad, as long as you industrialise the right things. If UX has become the churning out of wireframes at scale, then something has gone very wrong. If UX has become the implementation of dark patterns at scale, then something has gone very wrong.
In some organisations, perhaps that’s exactly what’s happened. In which case, I can totally understand the disillusionment. But in other places, I see the opposite happening. I see UX designers bringing questions of ethics to the forefront. I see UX designers—dare I say it?—having their proverbial seat at the table.
Chris went so far as to claim that we are in fact in a golden age of user experience design. Controversial! But think about it, he said. Over the next few days, pay attention to interactions you have with technology, and consider the thought and skill that has gone into them.
I had Chris’s provocation in mind when I wrote about booking my vaccination appointment:
I just need to get in, accomplish my task, and get out again. This is where the World Wide Web shines.
Maybe Chris is right. Maybe the golden age of UX is here. It’s just not evenly distributed. Yet.
It’s an interesting time for the discipline of user experience design. I’ve always maintained that the best way to get a temperature check for your chosen field is to go to a really good conference. If you’re a UX designer and you want to understand the state of the UX nation, you should get a ticket for the online UX Fest in June. See you there!
Tuesday, April 6th, 2021
Getting a tattoo. brb
Of the web
I’m subscribed to a lot of blogs in my RSS reader. I follow some people because what they write about is very different to what I know about. But I also follow lots of people who have similar interests and ideas to me. So I’m not exactly in an echo chamber, but I do have the reverb turned up pretty high.
Sometimes these people post thoughts that are eerily similar to what I’ve been thinking about. Ethan has been known to do this. Get out of my head, Marcotte!
But even if Ethan wasn’t some sort of telepath, he’d still be in my RSS reader. We’re friends. Lots of the people in my RSS reader are my friends. When I read their words, I can hear their voices.
Then there are the people I’ve never met. Like Desirée García, Piper Haywood, or Jim Nielsen. Never met them, don’t know them, but damn, do I enjoy reading their blogs. Last year alone, I ended up linking to Jim’s posts ten different times.
Or Baldur Bjarnason. I can’t remember when I first came across his writing, but it really, really resonates with me. I probably owe him royalties for the amount of times I’ve cited his post Over-engineering is under-engineering.
His latest post is postively Marcottian in how it exposes what’s been fermenting in my own mind. But because he writes clearly, it really helps clarify my own thinking. It’s often been said that you should write to figure out what you think, and I can absolutely relate to that. But here’s a case where somebody else’s writing really helps to solidify my own thoughts.
It starts with some existentialist stock-taking. I can relate, what with the whole five decades thing. But then it turns the existential questioning to the World Wide Web itself, or rather, the people building the web.
In a way, it’s like taking the question of the great divide (front of the front end and back of the front end), and then turning it 45 degrees to reveal an entirely hidden dimension.
In examining the nature of the web, he hits on the litmus of how you view encapsulation:
I mention this first as it’s the aspect of the web that modern web developers hate the most without even giving it a label. Single-Page-Apps and GraphQL are both efforts to eradicate the encapsulation that’s baked into the foundation of every layer of the web.
Most modern devs are trying to get rid of it but it’s one of the web’s most strategic advantages.
I hadn’t thought of this before.
By default, if you don’t go against the grain of the web, each HTTP endpoint is encapsulated from each other.
Moreover, all of this can happen really fast if you aren’t going overboard with your CSS and JS.
He finishes with a look at another of the web’s most powerful features: distribution. In between are the things that make the web webby: hypertext and flexibility (The Dao of the Web).
It’s the idea that the web isn’t a single fixed thing but a fluid multitude whose shape is dictated by its surroundings.
This resonates with me because it highlights two different ways of viewing the web.
On the one hand, you can see the web purely as a distribution channel. In the past you might have been distributing a Flash movie. These days you might be distributing a single page app. Either way, the web is there as a low-friction way of getting your creation in front of other people.
The other way of building for the web is to go with the web’s grain, embracing flexibility and playing to the strengths of the medium through progressive enhancement. This is the distinction I was getting at when I talked about something being not just on the web, but of the web.
With that mindset, Baldur then takes us through some of the technologies that he’s excited about, like SvelteKit and Hotwire. I think it’s the same mindset that got me excited about service workers. As Baldur says:
They are helping the web become better at being its own thing.
That’s my tagline right there.
It’s heavy on computer science, but this is a fascinating endeavour. It’s a work-in-progress book that not only describes how browsers work, but invites you to code along too. At the end, you get a minimum viable web browser (and more knowledge than you ever wanted about how browsers work).
As a black box, the browser is either magical or frustrating (depending on whether it is working correctly or not!). But that also make a browser a pretty unusual piece of software, with unique challenges, interesting algorithms, and clever optimizations. Browsers are worth studying for the pure pleasure of it.
See how the sausage is made and make your own sausage!
I remember discussing this with Tantek years ago:
There are a few elements who need to be placed inside of another specific element in order to function properly.
If I recall, he was considering writing “HTML: The Good Parts”.
Anyway, I can relate to what Eric is saying here about web components. My take is that web components give developers a power that previous only browser makers had. That’s very liberating, but it should come with a commensurate weight of responsibility. I fear that we will see this power wielded without sufficient responsibility.
This old article from Chris is evergreen. There’s been some recent discussion of calling these words “downplayers”, which I kind of like. Whatever they are, try not to use them in documentation.
A genuinely interesting (and droll) deep dive into derp learning …for typography!
Receive one email a day for 30 days, each featuring at least one HTML element.
Right up my alley!
Monday, April 5th, 2021
Google Is Testing Its Controversial New Ad Targeting Tech in Millions of Browsers. Here’s What We Know. | Electronic Frontier Foundation
Following on from the piece they ran called Google’s FLoC Is a Terrible Idea, the EFF now have the details of the origin trial and it’s even worse than what was originally planned.
I strongly encourage you to use a privacy-preserving browser like Firefox or Safari.
Sunday, April 4th, 2021
Reading British Ice by Owen D. Pomery.
Saturday, April 3rd, 2021
This responds to your Freedom of Information Act (FOIA) request, which was received by this office on 5 February 2016 for “A digital/electronic copy of the NSA old security posters from the 1950s and 1960s.”
The graphic design is …um, mixed.
Principles and the English language
One of my roles at Clearleft is “content buddy.” If anyone is writing a talk, or a blog post, or a proposal and they want an extra pair of eyes on it, I’m there to help.
I think a lot about design principles for the web. The two principles I keep coming back to are the robustness principle and the principle of least power.
When it comes to words, the guide that I return to again and again is George Orwell, specifically his short essay, Politics and the English Language.
Towards the end, he offers some rules for writing.
- Never use a metaphor, simile, or other figure of speech which you are used to seeing in print.
- Never use a long word where a short one will do.
- If it is possible to cut a word out, always cut it out.
- Never use the passive where you can use the active.
- Never use a foreign phrase, a scientific word, or a jargon word if you can think of an everyday English equivalent.
- Break any of these rules sooner than say anything outright barbarous.
These look a lot like design principles. Not only that, but some of them look like specific design principles. Take the robustness principle:
Be conservative in what you send, be liberal in what you accept.
That first part applies to Orwell’s third rule:
If it is possible to cut a word out, always cut it out.
Be conservative in what words you send.
Then there’s the principle of least power:
Choose the least powerful language suitable for a given purpose.
Compare that to Orwell’s second rule:
Never use a long word where a short one will do.
That could be rephrased as:
Choose the shortest word suitable for a given purpose.
Or, going in the other direction, the principle of least power could be rephrased in Orwell’s terms as:
Never use a powerful language where a simple language will do.
Oh, I like that! I like that a lot.
Always refreshing to see some long-term thinking applied to the web.
Thursday, April 1st, 2021
A very comprehensive directory of accessibility resources.
An excellent explainer from Trys and James of their supersmart Utopia approach:
Utopia encourages the curation of a system small enough to be held in short-term memory, rather than one so sprawling it must be constantly referred to.
Wednesday, March 31st, 2021
Languages, platforms, and systems that break from the norms of computing.