Jeremy Keith

I’m quite sure this is of no interest to anyone but me, but I finally managed to fix a longstanding weird issue with my website.

I realise that me telling you about a bug specific to my website is like me telling you about a dream I had last night—fascinating for me; incredibly dull for you.

For some reason, my site was being brought to its knees anytime I syndicated a note to Mastodon. I rolled up my sleeves to try to figure out what the problem could be. I was fairly certain the problem was with my code—I’m not much of a back-end programmer.

My tech stack is classic LAMP: Linux, Apache, MySQL and PHP. When I post a note, it gets saved to my database. Then I make a curl request to the Mastodon API to syndicate the post over there. That’s when my CPU starts climbing and my server gets all “bad gateway!” on me.

After spending far too long pulling apart my PHP and curl code, I had to come to the conclusion that I was doing nothing wrong there.

I started watching which processes were making the server fall over. It was MySQL. That seemed odd, because I’m not doing anything too crazy with my database reads.

Then I realised that the problem wasn’t any particular query. The problem was volume. But it only happened when I posted a note to Mastodon.

That’s when I had a lightbulb moment about how the fediverse works.

When I post a note to Mastodon, it includes a link back to the original note to my site. At this point Mastodon does its federation magic and starts spreading the post to all the instances subscribed to my account. And every single one of them follows the link back to the note on my site …all at the same time.

This isn’t a problem when I syndicate my blog posts, because I’ve got a caching mechanism in place for those. I didn’t think I’d need any caching for little ol’ notes. I was wrong.

A simple solution would be not to include the link back to the original note. But I like the reminder that what you see on Mastodon is just a copy. So now I’ve got the same caching mechanism for my notes as I do for my journal (and I did my links while I was at it). Everything is hunky-dory. I can syndicate to Mastodon with impunity.

See? I told you it would only be of interest to me. Although I guess there’s a lesson here. Something something caching.

Harry popped ’round to the Clearleft studio yesterday. It’s always nice when a Clearleft alum comes to visit.

It wasn’t just a social call though. Harry wanted to run through the ideas he’s got for his UX London talk.

Wait. I buried the lede. Let me start again.

Harry Brignull is speaking at this year’s UX London!

Yes, the person who literally wrote the book on deceptive design patterns will be on the line-up. And judging from what I heard yesterday, it’s going to be a brilliant talk.

It was fascinating listening to Harry talk about the times he’s been brought in to investigate companies accused of deliberately employing deceptive design tactics. It involves a lot of research and detective work, trawling through internal communications hoping to find a smoking gun like a memo from the boss or an objection from a beleaguered designer.

I thought about this again today reading Nic Chan’s post, Have we forgotten how to build ethical things for the web?. It resonates with what Harry will be talking about at UX London. What can an individual ethical designer do when they’re embedded in a company that doesn’t prioritise user safety?

It’s like a walking into a jets pray of bullshit, so much so that even those with good intentions get easily overwhelmed.

Though I try, my efforts rarely bear fruit, even with the most well-meaning of clients. And look, I get it, no on wants to be the tall poppy. It’s hard enough to squeeze money from the internet-stone these days. Why take a stance on a tiny issue when your users don’t even care? Your competitors certainly don’t. I usually end up quietly acquiescing to whatever bad are made, praying no future discerning user will notice and think badly of me.

It’s pretty clear to me that we can’t rely on individual people to make a difference here.

Still, I take some encouragement from Harry’s detective work. If the very least that an ethical designer (or developer) does is to speak up, on the record, then that can end up counting for a lot when the enshittification hits the fan.

If you see something, say something. Actually, don’t just say it. Write it down. In official communication channels, like email.

I remember when Clearleft crossed an ethical line (for me) by working on a cryptobollocks project, I didn’t just voice my objections, I wrote them down in a memo. It wasn’t fun being the tall poppy, the squeeky wheel, the wet blanket. But I think it would’ve been worse (for me) if I did nothing.