I had some problems with my bouzouki recently. Now, I know my bouzouki pretty well. I can navigate the strings and frets to make music. But this was a problem with the pickup under the saddle of the bouzouki’s bridge. So it wasn’t so much a musical problem as it was an electronics problem. I know nothing about electronics.
I found it incredibly frustrating. Not only did I have no idea how to fix the problem, but I also had no idea of the scope of the problem. Would it take five minutes or five days? Who knows? Not me.
My solution to a problem like this is to pay someone else to fix it. Even then I have to go through the process of having the problem explained to me by someone who understands and cares about electronics much more than me. I nod my head and try my best to look like I’m taking it all in, even though the truth is I have no particular desire to get to grips with the inner workings of pickups—I just want to make some music.
That feeling of frustration I get from having wiring issues with a musical instrument is the same feeling I get whenever something goes awry with my web server. I know just enough about servers to be dangerous. When something goes wrong, I feel very out of my depth, and again, I have no idea how long it will take the fix the problem: minutes, hours, days, or weeks.
I had a very bad day yesterday. I wanted to make a small change to the Clearleft website—one extra line of CSS. But the build process for the website is quite convoluted (and clever), automatically pulling in components from the site’s pattern library. Something somewhere in the pipeline went wrong—I still haven’t figured out what—and for a while there, the Clearleft website was down, thanks to me. (Luckily for me, Danielle saved the day …again. I’d be lost without her.)
I was feeling pretty down after that stressful day. I felt like an idiot for not knowing or understanding the wiring beneath the site.
But, on the other hand, considering I was only trying to edit a little bit of CSS, maybe the problem didn’t lie entirely with me.
choose the least powerful language suitable for a given purpose.
Still, most of the time, the build process isn’t a hindrance, it’s a help: concatenation, minification, linting and all that good stuff. Most of my frustration when something in the wiring goes wrong is because of how it makes me feel …just like with the pickup in my bouzouki, or the server powering my website. It’s not just that I find this stuff hard, but that I also feel like it’s stuff I’m supposed to know, rather than stuff I want to know.
On that note…
Thank you for this Jeremy. Deeply appreciated. adactio.com/journal/13893
Oh boy, does this hit home with me!adactio.com/journal/13893
New article from CSS-Tricks - News from UX Design Industry: I had some problems with my bouzouki recently. Now, I know my bouzouki pretty well. I can navigate the strings and frets to make music. But this was a problem with the pickup under… adactio.com/journal/13893
“It’s very reassuring for anyone else out there who’s feeling similarly frustrated who’s worried that the problem lies with them.”adactio.com/journal/13893