The fifth and final Build has just wrapped up in Belfast. As always, it delivered an excellent day of thought-provoking talks.
It felt like some themes emerged, not just from this year, but from the arc of the last five years. More than one speaker tapped into a feeling that I’ve had for a while that the web has changed. The web has grown up. Unfortunately, it has grown up to be kind of a dickhead.
There were many times during the day’s talks at Build that I was reminded of Anil Dash’s The Web We Lost. Both Jason and Frank pointed to the imbalance of power on the web, where the bottom line has become more important than the user. It’s a landscape dominated by The Stacks—Google, Facebook, et al.—and by fly-by-night companies who have no interest in being good web citizens, and even less interest in the data that they’re sucking from their users.
Don’t get me wrong: I’m not saying that companies shouldn’t be interested in making money—that’s what companies do. But prioritising profit above all else is not going to result in a stable society. And the web is very much part of the fabric of society now. Still, the web is young enough to have escaped the kind of regulation that “real world” companies would be subjected to. Again, don’t get me wrong: I don’t want top-down regulation. What I want is some common standards of decency amongst web companies. If the web ends up getting regulated because of repeated acts of abuse, it will be a tragedy of the commons on an unprecedented scale.
I realise that sounds very gloomy and doomy, and I don’t want to give the impression that Build was a downer—it really wasn’t. As the last ever speaker at Build, Frank ended on a note of optimism. Sure, the way we think about the web now is filled with negative connotations: it appears money-grabbing, shallow, and locked down. But that doesn’t mean that the web is inherently like that.
Harking back to Ethan’s fantastic talk at last year’s Build, Frank made the point that our map of the web makes it seem a grim place, but the territory of the web isn’t necessarily a lost cause. What we need is a better map. A map of openness, civility, and—something that’s gone missing from the web’s younger days—a touch of wildness.
I take comfort from that. I take comfort from that because we are the map makers. The worst thing that could happen would be for us to fatalistically accept the negative turn that the web has taken as inevitable, as “just the way things are.” If the web has grown up to be a dickhead, it’s because we shaped it that way, either through our own actions or inactions. But the web hasn’t finished growing. We can still shape it. We can make it less of a dickhead. At the very least, we can acknowledge that things can and should be better.
I’m not sure exactly how we go about making a better map for the web. I have a vague feeling that it involves tapping into the kind of spirit that informs places like CERN—the kind of spirit that motivated the creation of the web itself. I have a feeling that making a better map for the web doesn’t involve forming startups and taking venture capital. Neither do I think that a map for a better web will emerge from working at Google, Facebook, Twitter, or any of the current incumbents.
So where do we start? How do we begin to attempt to make a better web without getting overwehlmed by the enormity of the task?
How do we, as an industry of creative professionals, reconcile the fact that so much of what we make is used to perpetuate the demands of a bloated marketplace? A monoculture?
He spoke about resisting the intangible nature of digital work with “thingness”, and resisting the breakneck speed of the network with slowness. Perhaps we need our own acts of resistance if we want to change the map of the web.
I don’t know what those acts of resistance are. Perhaps publishing on your own website is an act of resistance—one that’s more threatening to the big players than they’d like to admit. Perhaps engaging in civil discourse online is an act of resistance.
Like I said, I don’t know. But I really appreciate the way that this year’s Build has pushed me into asking these uncomfortable questions. Like the web, Build has grown up over the years. Unlike the web, Build turned out just fine.