Tags: app

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Webmentions at Indie Web Camp Berlin

I was in Berlin for most of last week, and every day was packed with activity:

By the time I got back to Brighton, my brain was full …just in time for FF Conf.

All of the events were very different, but equally enjoyable. It was also quite nice to just attend events without speaking at them.

Indie Web Camp Berlin was terrific. There was an excellent turnout, and once again, I found that the format was just right: a day of discussions (BarCamp style) followed by a day of doing (coding, designing, hacking). I got very inspired on the first day, so I was raring to go on the second.

What I like to do on the second day is try to complete two tasks; one that’s fairly straightforward, and one that’s a bit tougher. That way, when it comes time to demo at the end of the day, even if I haven’t managed to complete the tougher one, I’ll still be able to demo the simpler one.

In this case, the tougher one was also tricky to demo. It involved a lot of invisible behind-the-scenes plumbing. I was tweaking my webmention endpoint (stop sniggering—tweaking your endpoint is no laughing matter).

Up until now, I could handle straightforward webmentions, and I could handle updates (if I receive more than one webmention from the same link, I check it each time). But I needed to also handle deletions.

The spec is quite clear on this. A 404 isn’t enough to trigger a deletion—that might be a temporary state. But a status of 410 Gone indicates that a resource was once here but has since been deliberately removed. In that situation, any stored webmentions for that link should also be removed.

Anyway, I think I got it working, but it’s tricky to test and even trickier to demo. “Not to worry”, I thought, “I’ve always got my simpler task.”

For that, I chose to add a little map to my homepage showing the last location I published something from. I’ve been geotagging all my content for years (journal entries, notes, links, articles), but not really doing anything with that data. This is a first step to doing something interesting with many years of location data.

I’ve got it working now, but the demo gods really weren’t with me at Indie Web Camp. Both of my demos failed. The webmention demo failed quite embarrassingly.

As well as handling deletions, I also wanted to handle updates where a URL that once linked to a post of mine no longer does. Just to be clear, the URL still exists—it’s not 404 or 410—but it has been updated to remove the original link back to one of my posts. I know this sounds like another very theoretical situation, but I’ve actually got an example of it on my very first webmention test post from five years ago. Believe it or not, there’s an escort agency in Nottingham that’s using webmention as a vector for spam. They post something that does link to my test post, send a webmention, and then remove the link to my test post. I almost admire their dedication.

Still, I wanted to foil this particular situation so I thought I had updated my code to handle it. Alas, when it came time to demo this, I was using someone else’s computer, and in my attempt to right-click and copy the URL of the spam link …I accidentally triggered it. In front of a room full of people. It was midly NSFW, but more worryingly, a potential Code Of Conduct violation. I’m very sorry about that.

Apart from the humiliating demo, I thoroughly enjoyed Indie Web Camp, and I’m going to keep adjusting my webmention endpoint. There was a terrific discussion around the ethical implications of storing webmentions, led by Sebastian, based on his epic post from earlier this year.

We established early in the discussion that we weren’t going to try to solve legal questions—like GDPR “compliance”, which varies depending on which lawyer you talk to—but rather try to figure out what the right thing to do is.

Earlier that day, during the introductions, I quite happily showed webmentions in action on my site. I pointed out that my last blog post had received a response from another site, and because that response was marked up as an h-entry, I displayed it in full on my site. I thought this was all hunky-dory, but now this discussion around privacy made me question some inferences I was making:

  1. By receiving a webention in the first place, I was inferring a willingness for the link to be made public. That’s not necessarily true, as someone pointed out: a CMS could be automatically sending webmentions, which the author might be unaware of.
  2. If the linking post is marked up in h-entry, I was inferring a willingness for the content to be republished. Again, not necessarily true.

That second inferrence of mine—that publishing in a particular format somehow grants permissions—actually has an interesting precedent: Google AMP. Simply by including the Google AMP script on a web page, you are implicitly giving Google permission to store a complete copy of that page and serve it from their servers instead of sending people to your site. No terms and conditions. No checkbox ticked. No “I agree” button pressed.

Just sayin’.

Anyway, when it comes to my own processing of webmentions, I’m going to take some of the suggestions from the discussion on board. There are certain signals I could be looking for in the linking post:

  • Does it include a link to a licence?
  • Is there a restrictive robots.txt file?
  • Are there meta declarations that say noindex?

Each one of these could help to infer whether or not I should be publishing a webmention or not. I quickly realised that what we’re talking about here is an algorithm.

Despite its current usage to mean “magic”, an algorithm is a recipe. It’s a series of steps that contribute to a decision point. The problem is that, in the case of silos like Facebook or Instagram, the algorithms are secret (which probably contributes to their aura of magical thinking). If I’m going to write an algorithm that handles other people’s information, I don’t want to make that mistake. Whatever steps I end up codifying in my webmention endpoint, I’ll be sure to document them publicly.

Greater expectations

I got an intriguing email recently from someone who’s a member of The Session, the community website about Irish traditional music that I run. They said:

When I recently joined, I used my tablet to join. Somewhere I was able to download The Session app onto my tablet.

But there is no native app for The Session. Although, as it’s a site that I built, it is, a of course, progressive web app.

They went on to say:

I wanted to put the app on my phone but I can’t find the app to download it. Can I have the app on more than one device? If so, where is it available?

I replied saying that yes, you can absolutely have it on more than one device:

But you don’t find The Session app in the app store. Instead you go to the website https://thesession.org and then add it to your home screen from your browser.

My guess is that this person had added The Session to the home screen of their Android tablet, probably following the “add to home screen” prompt. I recently added some code to use the window.beforeinstallprompt event so that the “add to home screen” prompt would only be shown to visitors who sign up or log in to The Session—a good indicator of engagement, I reckon, and it should reduce the chance of the prompt being dismissed out of hand.

So this person added The Session to their home screen—probably as a result of being prompted—and then used it just like any other app. At some point, they didn’t even remember how the app got installed:

Success! I did it. Thanks. My problem was I was looking for an app to download.

On the one hand, this is kind of great: here’s an example where, in the user’s mind, there’s literally no difference between the experience of using a progressive web app and using a native app. Win!

But on the other hand, the expectation is still that apps are to be found in an app store, not on the web. This expectation is something I wrote about recently (and Justin wrote a response to that post). I finished by saying:

Perhaps the inertia we think we’re battling against isn’t such a problem as long as we give people a fast, reliable, engaging experience.

When this member of The Session said “My problem was I was looking for an app to download”, I responded by saying:

Well, I take that as a compliment—the fact that once the site is added to your home screen, it feels just like a native app. :-)

And they said:

Yes, it does!

Altering expectations

Luke has written up the selection process he went through when Clearleft was designing the Virgin Holidays app. When it comes to deploying on mobile, there were three options:

  1. Native apps
  2. A progressive web app
  3. A hybrid app

The Virgin Holidays team went with that third option.

Now, it will come as no surprise that I’m a big fan of the second option: building a progressive web app (or turning an existing site into a progressive web app). I think a progressive web app is a great solution for travel apps, and the use-case that Luke describes sounds perfect:

Easy access to resort staff and holiday details that could be viewed offline to help as many customers as possible travel without stress and enjoy a fantastic holiday

Luke explains why they choice not to go with a progressive web app.

The current level of support and leap in understanding meant we’d risk alienating many of our customers.

The issue of support is one that is largely fixed at this point. When Clearleft was working on the Virgin Holidays app, service workers hadn’t landed in iOS. Hence, the risk of alienating a lot of customers. But now that Mobile Safari has offline capabilities, that’s no longer a problem.

But it’s the second reason that’s trickier:

Simply put, customers already expected to find us in the App Store and are familiar with what apps can historically offer over websites.

I think this is the biggest challenge facing progressive web apps: battling expectations.

For over a decade, people have formed ideas about what to expect from the web and what to expect from native. From a technical perspective, native and web have become closer and closer in capabilities. But people’s expectations move slower than technological changes.

First of all, there’s the whole issue of discovery: will people understand that they can “install” a website and expect it to behave exactly like a native app? This is where install prompts and ambient badging come in. I think ambient badging is the way to go, but it’s still a tricky concept to explain to people.

But there’s another way of looking at the current situation. Instead of seeing people’s expectations as a negative factor, maybe it’s an opportunity. There’s an opportunity right now for companies to be as groundbreaking and trendsetting as Wired.com when it switched to CSS for layout, or The Boston Globe when it launched its responsive site.

It makes for a great story. Just look at the Pinterest progressive web app for an example (skip to the end to get to the numbers):

Weekly active users on mobile web have increased 103 percent year-over-year overall, with a 156 percent increase in Brazil and 312 percent increase in India. On the engagement side, session length increased by 296 percent, the number of Pins seen increased by 401 percent and people were 295 percent more likely to save a Pin to a board. Those are amazing in and of themselves, but the growth front is where things really shined. Logins increased by 370 percent and new signups increased by 843 percent year-over-year. Since we shipped the new experience, mobile web has become the top platform for new signups. And for fun, in less than 6 months since fully shipping, we already have 800 thousand weekly users using our PWA like a native app (from their homescreen).

Now admittedly their previous mobile web experience was a dreadful doorslam, but still, those are some amazing statistics!

Maybe we’re underestimating the malleability of people’s expectations when it comes to the web on mobile. Perhaps the inertia we think we’re battling against isn’t such a problem as long as we give people a fast, reliable, engaging experience.

If you build that, they will come.

Twitter and Instagram progressive web apps

Since support for service workers landed in Mobile Safari on iOS, I’ve been trying a little experiment. Can I replace some of the native apps I use with progressive web apps?

The two major candidates are Twitter and Instagram. I added them to my home screen, and banished the native apps off to a separate screen. I’ve been using both progressive web apps for a few months now, and I have to say, they’re pretty darn great.

There are a few limitations compared to the native apps. On Twitter, if you follow a link from a tweet, it pops open in Safari, which is fine, but when you return to Twitter, it loads anew. This isn’t any fault of Twitter—this is the way that web apps have worked on iOS ever since they introduced their weird web-app-capable meta element. I hope this behaviour will be fixed in a future update.

Also, until we get web notifications on iOS, I need to keep the Twitter native app around if I want to be notified of a direct message (the only notification I allow).

Apart from those two little issues though, Twitter Lite is on par with the native app.

Instagram is also pretty great. It too suffers from some navigation issues. If I click through to someone’s profile, and then return to the main feed, it also loads it anew, losing my place. It would be great if this could be fixed.

For some reason, the Instagram web app doesn’t allow uploading multiple photos …which is weird, because I can upload multiple photos on my own site by adding the multiple attribute to the input type="file" in my posting interface.

Apart from that, though, it works great. And as I never wanted notifications from Instagram anyway, the lack of web notifications doesn’t bother me at all. In fact, because the progressive web app doesn’t keep nagging me about enabling notifications, it’s a more pleasant experience overall.

Something else that was really annoying with the native app was the preponderance of advertisements. It was really getting out of hand.

Well …(looks around to make sure no one is listening)… don’t tell anyone, but the Instagram progressive web app—i.e. the website—doesn’t have any ads at all!

Here’s hoping it stays that way.

Clearleft.com is a progressive web app

What’s that old saying? The cobbler’s children have no shoes that work offline. Or something.

It’s been over a year since the Clearleft site relaunched and I listed some of the next steps I had planned:

Service worker. It’s a no-brainer. Now that the Clearleft site is (finally!) running on HTTPS, having a simple service worker to cache static assets like CSS, JavaScript and some images seems like the obvious next step.

You know how it is. Those no-brainer tasks are exactly the kind of thing that end up on a to-do list without ever quite getting to-done. Meanwhile I’ve been writing and speaking about how any website can be a progressive web app. I think Alanis Morissette used to sing about this sort of situation.

Enough is enough! Clearleft.com is now a progressive web app. It has a manifest file and a service worker script.

The service worker logic is fairly straightforward, and taken almost verbatim from Going Offline. As you navigate around the site, the service worker applies different logic depending on the kind of file you’re requesting:

  • Pages are served fresh from the network, falling back to the cache when there’s a problem.
  • Everything else is served from the cache where possible, resorting to the network only if there’s no match in the cache—quite the performance boost!

In both cases, if a page or a file is retrieved from the network, it’s gets put into a cache. I’ve got one cache for pages, and another for everything else. And even if a file is retrieved from that cache, I still fire off a fetch request to grab a fresh copy for the cache. So while there’s a chance that a stale file might be served up, it will only ever be slightly stale, and the next time it’s requested, it’ll be fresh.

In the worst-case scenario, when a page can’t be retrieved from the network or the cache, you end up seeing a custom offline page. There you can see a list of any pages that are cached (meaning you can revisit them even without an internet connection).

A custom offline page showing a list of URLs.

It’s not ideal—page titles would be friendlier than URLs—but it’s a start. I’m sure I’ll revisit it soon. Honest.

Oh, and after a year of procrastinating about doing this, guess how long it took? About half a day. Admittedly, this isn’t my first progressive web app, and the more you build ‘em, the easier it gets. Still, it’s a classic example of a small investment of time leading to a big improvement in performance and user experience.

If you think your company’s website could benefit from being a progressive web app (and believe me, it definitely could), you have a couple of options:

  1. Arm yourself with a copy of Going Offline and give it a go yourself. Or
  2. Get in touch with Clearleft. We can help you. (See, I can say that with a straight face now that we’re practicing what we preach.)

Either way, don’t dilly dally …like I did.

HTTPS + service worker + web app manifest = progressive web app

I gave a quick talk at the Delta V conference in London last week called Any Site can be a Progressive Web App. I had ten minutes, but frankly I only needed enough time to say the title of the talk because, well, that was also the message.

There’s a common misconception that making a Progressive Web App means creating a Single Page App with an app-shell architecture. But the truth is that literally any website can benefit from the performance boost that results from the combination of HTTPS + Service Worker + Web App Manifest.

See how I define a progressive web app as being HTTPS + service worker + web app manifest? I’ve been doing that for a while. Here’s a post from last year called Progressing the web:

Literally any website can be a progressive web app:

That last step can be tricky if you’re new to service workers, but it’s not unsurmountable. It’s certainly a lot easier than completely rearchitecting your existing website to be a JavaScript-driven single page app.

Later I wrote a post called What is a Progressive Web App? where I compared the definition to responsive web design.

Regardless of the specifics of the name, what I like about Progressive Web Apps is that they have a clear definition. It reminds me of Responsive Web Design. Whatever you think of that name, it comes with a clear list of requirements:

  1. A fluid layout,
  2. Fluid images, and
  3. Media queries.

Likewise, Progressive Web Apps consist of:

  1. HTTPS,
  2. A service worker, and
  3. A Web App Manifest.

There’s more you can do in addition to that (just as there’s plenty more you can do on a responsive site), but the core definition is nice and clear.

But here’s the thing. Outside of the confines of my own website, it’s hard to find that definition anywhere.

On Google’s developer site, their definition uses adjectives like “reliable”, “fast”, and “engaging”. Those are all great adjectives, but more useful to a salesperson than a developer.

Over on the Mozilla Developer Network, their section on progressive web apps states:

Progressive web apps use modern web APIs along with traditional progressive enhancement strategy to create cross-platform web applications. These apps work everywhere and provide several features that give them the same user experience advantages as native apps. 

Hmm …I’m not so sure about that comparison to native apps (and I’m a little disturbed that the URL structure is /Apps/Progressive). So let’s click through to the introduction:

PWAs are web apps developed using a number of specific technologies and standard patterns to allow them to take advantage of both web and native app features.

Okay. Specific technologies. That’s good to hear. But instead of then listing those specific technologies, we’re given another list of adjectives (discoverable, installable, linkable, etc.). Again, like Google’s chosen adjectives, they’re very nice and desirable, but not exactly useful to someone who wants to get started making a progressive web app. That’s why I like to cut to the chase and say:

  • You need to be running on HTTPS,
  • Then you can add a service worker,
  • And don’t forget to add a web app manifest file.

If you do that, you’ve got a progressive web app. Now, to be fair, there’a lot that I’m leaving out. Your site should be fast. Your site should be responsive (it is, after all, on the web). There’s not much point mucking about with service workers if you haven’t sorted out the basics first. But those three things—HTTPS + service worker + web app manifest—are specifically what distinguishes a progressive web app. You can—and should—have a reliable, fast, engaging website before turning it into a progressive web app.

Jason has been thinking about progressive web apps a lot lately (he should write a book or something), and he said to me:

I agree with you on the three things that comprise a PWA, but as far as I can tell, you’re the first to declare it as such.

I was quite surprised by that. I always assumed that I was repeating the three ingredients of a progressive web app, not defining them. But looking through all the docs out there, Jason might be right. It’s surprising because I assumed it was obvious why those three things comprise a progressive web app—it’s because they’re testable.

Lighthouse, PWA Builder, Sonarwhal and other tools that evaluate your site will measure its progressive web app score based on the three defining factors (HTTPS, service worker, web app manifest). Then there’s Android’s Add to Home Screen prompt. Here finally we get a concrete description of what your site needs to do to pass muster:

  • Includes a web app manifest…
  • Served over HTTPS (required for service workers)
  • Has registered a service worker with a fetch event handler

(Although, as of this month, Chrome will no longer show the prompt automatically—you also have to write some JavaScript to handle the beforeinstallprompt  event).

Anyway, if you’re looking to turn your website into a progressive web app, here’s what you need to do (assuming it’s already performant and responsive):

  1. Switch over to HTTPS. Certbot can help you here.
  2. Add a web app manifest.
  3. Add a service worker to your site so that it responds even when there’s no network connection.

That last step might sound like an intimidating prospect, but help is at hand: I wrote Going Offline for exactly this situation.

Timing

Apple Inc. is my accidental marketing department.

On April 29th, 2010, Steve Jobs published his infamous Thoughts on Flash. It thrust the thitherto geek phrase “HTML5” into the mainstream press:

HTML5, the new web standard that has been adopted by Apple, Google and many others, lets web developers create advanced graphics, typography, animations and transitions without relying on third party browser plug-ins (like Flash). HTML5 is completely open and controlled by a standards committee, of which Apple is a member.

Five days later, I announced the first title from A Book Apart: HTML5 For Web Designers. The timing was purely coincidental, but it definitely didn’t hurt that book’s circulation.

Fast forward eight years…

On March 29th, 2018, Apple released the latest version of iOS. Unmentioned in the press release, this update added service worker support to Mobile Safari.

Five days later, I announced the 26th title from A Book Apart: Going Offline.

For a while now, quite a few people have cited Apple’s lack of support as a reason why they weren’t investigating service workers. That excuse no longer holds water.

Once again, the timing is purely coincidental. But it can’t hurt.

Designing Progressive Web Apps by Jason Grigsby

It’s the afternoon of the second day of An Event Apart Seattle and Jason is talking about Designing Progressive Web Apps. These are my notes…

Jason wants to talk about a situation you might find yourself in. You’re in a room and in walks the boss, who says “We need a progressive web app.” Now everyone is asking themselves “What is a progressive web app?” Or maybe “How does the CEO even know about progressive web apps?”

Well, trade publications are covering progressive web apps. Lots of stats and case studies are being published. When executives see this kind of information, they don’t want to get left out. Jason keeps track of this stuff at PWA Stats.

Answering the question “What is a progressive web app?” is harder than it should be. The phrase was coined by Frances Berriman and Alex Russell. They listed ten characteristics that defined progressive web apps. The “linkable” and “progressive” characteristics are the really interesting and new characteristics. We’ve had technologies before (like Adobe Air) that tried to make app-like experiences, but they weren’t really of the web. Progressive web apps are different.

Despite this list of ten characteristics, even people who are shipping progressive web apps find it hard to define the damn thing. The definition on Google’s developer site keeps changing. They reduced the characteristics from ten to six. Then it became “reliable, fast, and engaging.” What does that mean? Craigslist is reliable, fast, and engaging—does that mean it’s a progressive web app.

The technical definition is useful (kudos to me, says Jason):

  1. HTTPS
  2. service worker
  3. manifest file

If you don’t have those three things, it’s not a progressive web app.

We should definitely use HTTPS if we want make life harder for the NSA. Also browser makers are making APIs available only under HTTPS. By July, Chrome will mark HTTP sites as insecure. Every site should be under HTTPS.

Service workers are where the power is. They act as a proxy. They allow us to say what we want to cache, what we want to go out to the network for; things that native apps have been able to do for a while. With progressive web apps we can cache the app shell and go to the network for content. Service workers can provide a real performance boost.

A manifest file is simply a JSON file. It’s short and clear. It lists information about the app: icons, colours, etc.

Once you provide those three things, you get benefits. Chrome and Opera on Android will prompt to add the app to the home screen.

So that’s what’s required for progressive web apps, but there’s more to them than that (in the same way there’s more to responsive web design than the three requirements in the baseline definition).

The hype around progressive web apps can be a bit of a turn-off. It certainly was for Jason. When he investigated the technologies, he wondered “What’s the big deal?” But then he was on a panel at a marketing conference, and everyone was talking about progressive web apps. People’s expectations of what you could do on the web really hadn’t caught up with what we can do now, and the phrase “progressive web app” gives us a way to encapsulate that. As Frances says, the name isn’t for us; it’s for our boss or marketer.

Jason references my post about using the right language for the right audience.

Should you have a progressive web app? Well, if you have a website, then the answer is almost certainly “Yes!” If you make money from that website, the answer is definitely “Yes!”

But there’s a lot of FUD around progressive web apps. It brings up the tired native vs. web battle. Remember though that not 100% of your users or customers have your app installed. And it’s getting harder to convince people to install apps. The average number of apps installed per month is zero. But your website is often a customer’s first interaction with your company. A better web experience can only benefit you.

Often, people say “The web can’t do…” but a lot of the time that information is out of date. There are articles out there with outdated information. One article said that progressive web apps couldn’t access the camera, location, or the fingerprint sensor. Yet look at Instagram’s progressive web app: it accesses the camera. And just about every website wants access to your location these days. And Jason knows you can use your fingerprint to buy things on the web because he accidentally bought socks when he was trying to take a screenshot of the J.Crew website on his iPhone. So the author of that article was just plain wrong. The web can do much more than we think it can.

Another common objection is “iOS doesn’t support progressive web apps”. Well, as of last week that is no longer true. But even when that was still true, people who had implemented progressive web apps were seeing increased conversion even on iOS. That’s probably because, if you’ve got the mindset for building a progressive web app, you’re thinking deeply about performance. In many ways, progressive web apps are a trojan horse for performance.

These are the things that people think about when it comes to progressive web apps:

  1. Making it feel like a app
  2. Installation and discovery
  3. Offline mode
  4. Push notifications
  5. Beyond progressive web app

Making it feel like a app

What is an app anyway? Nobody can define it. Once again, Jason references my posts on this topic (how “app” is like “obscenity” or “brunch”).

A lot of people think that “app-like” means making it look native. But that’s a trap. Which operating system will you choose to emulate? Also, those design systems change over time. You should define your own design. Make it an exceptional experience regardless of OS.

It makes more sense to talk in terms of goals…

Goal: a more immersive experience.

Possible solution: removing the browser chrome and going fullscreen?

You can define this in the manifest file. But as you remove the browser chrome, you start to lose things that people rely on: the back button, the address bar. Now you have to provide that functionality. If you move to a fullscreen application you need to implement sharing, printing, and the back button (and managing browser history is not simple). Remember that not every customer will add your progressive web app to their home screen. Some will have browser chrome; some won’t.

Goal: a fast fluid experience.

Possible solution: use an app shell model.

You want smooth pages that don’t jump around as the content loads in. The app shell makes things seem faster because something is available instantly—it’s perceived performance. Basically you’re building a single page application. That’s a major transition. But thankfully, you don’t have to do it! Progressive web apps don’t have to be single page apps.

Goal: an app with personality.

Possible solution: Animated transitions and other bits of UI polish.

Really, it’s all about delight.

Installation and discovery

In your manifest file you can declare a background colour for the startup screen. You can also declare a theme colour—it’s like you’re skinning the browser chrome.

You can examine the manifest files for a site in Chrome’s dev tools.

Once you’ve got a progressive web app, some mobile browsers will start prompting users to add it to their home screen. Firefox on Android displays a little explainer the first time you visit a progressive web app. Chrome and Opera have add-to-homescreen banners which are a bit more intrusive. The question of when they show up keeps changing. They use a heuristic to decide this. The heuristic has been changed a few times already. One thing you should consider is suppressing the banner until it’s an optimal time. Flipkart do this: they only allow it on the order confirmation page—the act of buying something makes it really likely that someone will add the progressive web app to their home screen.

What about app stores? We don’t need them for progressive web apps—they’re on the web. But Microsoft is going to start adding progressive web apps to their app store. They’ve built a site called PWA Builder to help you with your progressive web app.

On the Android side, there’s Trusted Web Activity which is kind of like PhoneGap—it allows you to get a progressive web app into the Android app store.

But remember, your progressive web app is your website so all the normal web marketing still applies.

Offline mode

A lot of organisations say they have no need for offline functionality. But everyone has a need for some offline capability. At the very least, you can provide a fallback page, like Trivago’s offline maze game.

You can cache content that has been recently viewed. This is what Jason does on the Cloud Four site. They didn’t want to make any assumptions about what people might want, so they only cache pages as people browse around the site.

If you display cached information, you might want to display how stale the information is e.g. for currency exchange rates.

Another option is to let people choose what they want to keep offline. The Financial Times does this. They also pre-cache the daily edition.

If you have an interactive application, you could queue tasks and then carry them out when there’s a connection.

Or, like Slack does, don’t let people write something if they’re offline. That’s better than letting someone write something and then losing it.

Workbox is a handy library for providing offline functionality.

Push notifications

The JavaScript for push notifications is relatively easy, says Jason. It’s the back-end stuff that’s hard. That’s because successful push notifications are personalised. But to do that means doing a lot more work on the back end. How do you integrate with preferences? Which events trigger notifications?

There are third-party push notification services that take care of a lot of this for you. Jason has used OneSignal.

Remember that people are really annoyed by push notifications. Don’t ask for permission immediately. Don’t ask someone to marry you on a first date. On Cloud Four’s blog, they only prompt after the user has read an article.

Twitter’s progressive web app does this really well. It’s so important that you do this well: if a user says “no” to your push notification permission request, you will never be able to ask them again. There used to be three options on Chrome: allow, block, or close. Now there are just two: allow or block.

Beyond progressive web apps

There are a lot of APIs that aren’t technically part of progressive web apps but get bundled in with them. Like the Credentials Management API or the Payment Request API (which is converging with ApplePay).

So how should you plan your progressive web app launch? Remember it’s progressive. You can keep adding features. Each step along the way, you’re providing value to people.

Start with some planning and definition. Get everyone in a room and get a common definition of what the ideal progressive web app would look like. Remember there’s a continuum of features for all five of the things that Jason has outlined here.

Benchmark your existing site. It will help you later on.

Assess your current website. Is the site reasonably fast? Is it responsive? Fix those usability issues first.

Next, do the baseline. Switch to HTTPS. Add a manifest file. Add a service worker. Apart from the HTTPS switch, this can all be done on the front end. Don’t wait for all three: ship each one when they’re ready.

Then do front-end additions: pre-caching pages, for example.

Finally, there are the larger initiatives (with more complex APIs). This is where your initial benchmarking really pays off. You can demonstrate the value of what you’re proposing.

Every step on the path to a progressive web app makes sense on its own. Figure out where you want to go and start that journey.

See also:

Origin story

In an excellent piece called The First Web Apps: 5 Apps That Shaped the Internet as We Know It, Matthew Guay wrote:

The world wide web wasn’t supposed to be this fun. Berners-Lee imagined the internet as a place to collaborate around text, somewhere to share research data and thesis papers.

In his somewhat confused talk at FFConf this year, James Kyle said:

The web was designed to share documents.

Douglas Crockford said

The web was not designed to do any of things it is doing. It was intended to be a simple—even primitive—document retrieval system.

Some rando on Hacker News declared:

Essentially every single aspect of the web is terrible. It was designed as a static document presentation system with hyperlinks.

It appears to be a universally accepted truth. The web was designed for sharing documents, and was never meant for the kind of applications we can build these days.

I don’t think that’s quite right. I think it’s fairer to say that the first use case for the web was document retrieval. And yes, that initial use case certainly influenced the first iteration of HTML. But right from the start, the vision for the web wasn’t constrained by what it was being asked to do at the time. (I mean, if you need an example of vision, Tim Berners-Lee called it the World Wide Web when it was just on one computer!)

The original people working on the web—Tim Berners-Lee, Robert Cailliau, Jean-Francois Groff, etc.—didn’t to try define the edges of what the web would be capable of. Quite the opposite. All of them really wanted a more interactive read-write web where documents could not only be read, but also edited and updated.

As for the idea of having a programming language in browsers (as well as a markup language), Tim Berners-Lee was all for it …as long as it could be truly ubiquitous.

To say that the web was made for sharing documents is like saying that the internet was made for email. It’s true in the sense that it was the most popular use case, but that never defined the limits of the system.

The secret sauce of the internet lies in its flexibility—it’s a deliberately dumb network that doesn’t care about the specifics of what runs on it. This lesson was then passed on to the web—another deliberately simple system designed to be agnostic to use cases.

It’s true that the web of today is very, very different to its initial incarnation. We got CSS; we got JavaScript; HTML has evolved; HTTP has evolved; URLs have …well, cool URIs don’t change, but you get the idea. The web is like the ship of Theseus—so much of it has been changed and added to over time. That doesn’t mean its initial design was flawed—just the opposite. It means that its initial design wasn’t unnecessarily rigid. The simplicity of the early web wasn’t a bug, it was a feature.

The web (like the internet upon which it runs) was designed to be flexible, and to adjust to future use-cases that couldn’t be predicted in advance. The best proof of this flexibility is the fact that we can and do now build rich interactive applications on the World Wide Web. If the web had truly been designed only for documents, that wouldn’t be possible.

What is a Progressive Web App?

It seems like any new field goes through an inevitable growth spurt that involves “defining the damn thing.” For the first few years of the IA Summit, every second presentation seemed to be about defining what Information Architecture actually is. See also: UX. See also: Content Strategy.

Now it seems to be happening with Progressive Web Apps …which is odd, considering the damn thing is defined damn well.

I’ve written before about the naming of Progressive Web Apps. On the whole, I think it’s a pretty good term, especially if you’re trying to convince the marketing team.

Regardless of the specifics of the name, what I like about Progressive Web Apps is that they have a clear definition. It reminds me of Responsive Web Design. Whatever you think of that name, it comes with a clear list of requirements:

  1. A fluid layout,
  2. Fluid images, and
  3. Media queries.

Likewise, Progressive Web Apps consist of:

  1. HTTPS,
  2. A service worker, and
  3. A Web App Manifest.

There’s more you can do in addition to that (just as there’s plenty more you can do on a responsive site), but the core definition is nice and clear.

Except, for some reason, that clarity is being lost.

Here’s a post by Ben Halpern called What the heck is a “Progressive Web App”? Seriously.

I have a really hard time describing what a progressive web app actually is.

He points to Google’s intro to Progressive Web Apps:

Progressive Web Apps are user experiences that have the reach of the web, and are:

  • Reliable - Load instantly and never show the downasaur, even in uncertain network conditions.
  • Fast - Respond quickly to user interactions with silky smooth animations and no janky scrolling.
  • Engaging - Feel like a natural app on the device, with an immersive user experience.

Those are great descriptions of the benefits of Progressive Web Apps. Perfect material for convincing your clients or your boss. But that appears on developers.google.com …surely it would be more beneficial for that audience to know the technologies that comprise Progressive Web Apps?

Ben Halpern again:

Google’s continued use of the term “quality” in describing things leaves me with a ton of confusion. It really seems like they want PWA to be a general term that doesn’t imply any particular implementation, and have it be focused around the user experience, but all I see over the web is confusion as to what they mean by these things. My website is already “engaging” and “immersive”, does that mean it’s a PWA?

I think it’s important to use the right language for the right audience.

If you’re talking to the business people, tell them about the return on investment you get from Progressive Web Apps.

If you’re talking to the marketing people, tell them about the experiential benefits of Progressive Web Apps.

But if you’re talking to developers, tell them that a Progressive Web App is a website served over HTTPS with a service worker and manifest file.

Installing Progressive Web Apps

When I was testing the dConstruct Audio Archive—which is now a Progressive Web App—I noticed some interesting changes in how Chrome on Android offers the “add to home screen” prompt.

It used to literally say “add to home screen.”

Getting the “add to home screen” prompt for https://huffduffer.com/ on Android Chrome. And there’s the “add to home screen” prompt for https://html5forwebdesigners.com/ HTTPS + manifest.json + Service Worker = “Add to Home Screen” prompt. Add to home screen.

Now it simply says “add.”

The dConstruct Audio Archive is now a Progressive Web App

I vaguely remember there being some talk of changing the labelling, but I could’ve sworn it was going to change to “install”. I’ve got to be honest, just having the word “add” doesn’t seem to provide much context. Based on the quick’n’dirty usability testing I did with some co-workers, it just made things confusing. “Add what?” “What am I adding?”

Additionally, the prompt appeared immediately on the first visit to the site. I thought there was supposed to be an added “engagement” metric in order for the prompt to appear; that the user needs to visit the site more than once.

You’d think I’d be happy that users will be presented with the home-screen prompt immediately, but based on the behaviour I saw, I’m not sure it’s a good thing. Here’s what I observed:

  1. The user types the URL archive.dconstruct.org into the address bar.
  2. The site loads.
  3. The home-screen prompt slides up from the bottom of the screen.
  4. The user immediately moves to dismiss the prompt (cue me interjecting “Don’t close that!”).

This behaviour is entirely unsurprising for three reasons:

  1. We web designers and web developers have trained users to dismiss overlays and pop-ups if they actually want to get to the content. Nobody’s going to bother to actually read the prompt if there’s a 99% chance it’s going to say “Sign up to our newsletter!” or “Take our survey!”.
  2. The prompt appears below the “line of death” so there’s no way to tell it’s a browser or OS-level dialogue rather than a JavaScript-driven pop-up from the site.
  3. Because the prompt now appears on the first visit, no trust has been established between the user and the site. If the prompt only appeared on later visits (or later navigations during the first visit) perhaps it would stand a greater chance of survival.

It’s still possible to add a Progressive Web App to the home screen, but the option to do that is hidden behind the mysterious three-dots-vertically-stacked icon (I propose we call this the shish kebab icon to distinguish it from the equally impenetrable hamburger icon).

I was chatting with Andreas from Mozilla at the View Source conference last week, and he was filling me in on how Firefox on Android does the add-to-homescreen flow. Instead of a one-time prompt, they’ve added a persistent icon above the “line of death” (the icon is a combination of a house and a plus symbol).

When a Firefox 58 user arrives on a website that is served over HTTPS and has a valid manifest, a subtle badge will appear in the address bar: when tapped, an “Add to Home screen” confirmation dialog will slide in, through which the web app can be added to the Android home screen.

This kind of badging also has issues (without the explicit text “add to home screen”, the user doesn’t know what the icon does), but I think a more persistently visible option like this works better than the a one-time prompt.

Firefox is following the lead of the badging approach pioneered by the Samsung Internet browser. It provides a plus symbol that, when pressed, reveals the options to add to home screen or simply bookmark.

What does it mean to be an App?

I don’t think Chrome for Android has any plans for this kind of badging, but they are working on letting the site authors provide their own prompts. I’m not sure this is such a good idea, given our history of abusing pop-ups and overlays.

Sadly, I feel that any solution that relies on an unrequested overlay is doomed. That’s on us. The way we’ve turned browsing the web—especially on mobile—into a frustrating chore of dismissing unwanted overlays is a classic tragedy of the commons. We blew it. Users don’t trust unrequested overlays, and I can’t blame them.

For what it’s worth, my opinion is that ambient badging is a better user experience than one-time prompts. That opinion is informed by a meagre amount of testing though. I’d love to hear from anyone who’s been doing more detailed usability testing of both approaches. I assume that Google, Mozilla, and Samsung are doing this kind of testing, and it would be really great to see the data from that (hint, hint).

But it might well be that ambient badging is just too subtle to even be noticed by the user.

On one end of the scale you’ve got the intrusiveness of an add-to-home-screen prompt, but on the other end of the scale you’ve got the discoverability problem of a subtle badge icon. I wonder if there might be a compromise solution—maybe a badge icon that pulses or glows on the first or second visit?

Of course that would also need to be thoroughly tested.

Pattern Libraries, Performance, and Progressive Web Apps

Ever since its founding in 2005, Clearleft has been laser-focused on user experience design.

But we’ve always maintained a strong front-end development arm. The front-end development work at Clearleft is always in service of design. Over the years we’ve built up a wealth of expertise on using HTML, CSS, and JavaScript to make better user experiences.

Recently we’ve been doing a lot of strategic design work—the really in-depth long-term engagements that begin with research and continue through to design consultancy and collaboration. That means we’ve got availability for front-end development work. Whether it’s consultancy or production work you’re looking for, this could be a good opportunity for us to work together.

There are three particular areas of front-end expertise we’re obsessed with…

Pattern Libraries

We caught the design systems bug years ago, way back when Natalie started pioneering pattern libraries as our primary deliverable (or pattern portfolios, as we called them then). This approach has proven effective time and time again. We’ve spent years now refining our workflow and thinking around modular design. Fractal is the natural expression of this obsession. Danielle and Mark have been working flat-out on version 2. They’re very eager to share everything they’ve learned along the way …and help others put together solid pattern libraries.

Danielle Huntrods Mark Perkins

Performance

Thinking about it, it’s no surprise that we’re crazy about performance at Clearleft. Like I said, our focus on user experience, and when it comes to user experience on the web, nothing but nothing is more important than performance. The good news is that the majority of performance fixes can be done on the front end—images, scripts, fonts …it’s remarkable how much a good front-end overhaul can make to the bottom line. That’s what Graham has been obsessing over.

Graham Smith

Progressive Web Apps

Over the years I’ve found myself getting swept up in exciting new technologies on the web. When Clearleft first formed, my head was deep into DOM Scripting and Ajax. Half a decade later it was HTML5. Now it’s service workers. I honestly think it’s a technology that could be as revolutionary as Ajax or HTML5 (maybe I should write a book to that effect).

I’ve been talking about service workers at conferences this year, and I can’t hide my excitement:

There’s endless possibilities of what you can do with this technology. It’s very powerful.

Combine a service worker with a web app manifest and you’ve got yourself a Progressive Web App. It’s not just a great marketing term—it’s an opportunity for the web to truly excel at delivering the kind of user experiences previously only associated with native apps.

Jeremy Keith

I’m very very keen to work with companies and organisations that want to harness the power of service workers and Progressive Web Apps. If that’s you, get in touch.

Whether it’s pattern libraries, performance, or Progressive Web Apps, we’ve got the skills and expertise to share with you.

Notifications

I’ve written before about how I use apps on my phone:

If I install an app on my phone, the first thing I do is switch off all notifications. That saves battery life and sanity.

The only time my phone is allowed to ask for my attention is for phone calls, SMS, or FaceTime (all rare occurrences). I initiate every other interaction—Twitter, Instagram, Foursquare, the web. My phone is a tool that I control, not the other way around.

To me, this seems like a perfectly sensible thing to do. I was surprised by how others thought it was radical and extreme.

I’m always shocked when I’m out and about with someone who has their phone set up to notify them of any activity—a mention on Twitter, a comment on Instagram, or worst of all, an email. The thought of receiving a notification upon receipt of an email gives me the shivers. Allowing those kinds of notifications would feel like putting shackles on my time and attention. Instead, I think I’m applying an old-school RSS mindset to app usage: pull rather than push.

Don’t get me wrong: I use apps on my phone all the time: Twitter, Instagram, Swarm (though not email, except in direst emergency). Even without enabling notifications, I still have to fight the urge to fiddle with my phone—to check to see if anything interesting is happening. I’d like to think I’m in control of my phone usage, but I’m not sure that’s entirely true. But I do know that my behaviour would be a lot, lot worse if notifications were enabled.

I was a bit horrified when Apple decided to port this notification model to the desktop. There doesn’t seem to be any way of removing the “notification tray” altogether, but I can at least go into System Preferences and make sure that absolutely nothing is allowed to pop up an alert while I’m trying to accomplish some other task.

It’s the same on iOS—you can control notifications from Settings—but there’s an added layer within the apps themselves. If you have notifications disabled, the apps encourage you to enable them. That’s fine …at first. Being told that I could and should enable notifications is a perfectly reasonable part of the onboarding process. But with some apps I’m told that I should enable notifications Every. Single. Time.

Instagram Swarm

Of the apps I use, Instagram and Swarm are the worst offenders (I don’t have Facebook or Snapchat installed so I don’t know whether they’re as pushy). This behaviour seems to have worsened recently. The needling has been dialed up in recent updates to the apps. It doesn’t matter how often I dismiss the dialogue, it reappears the next time I open the app.

Initially I thought this might be a bug. I’ve submitted bug reports to Instagram and Swarm, but I’m starting to think that they see my bug as their feature.

In the grand scheme of things, it’s not a big deal, but I would appreciate some respect for my deliberate choice. It gets pretty wearying over the long haul. To use a completely inappropriate analogy, it’s like a recovering alcoholic constantly having to rebuff “friends” asking if they’re absolutely sure they don’t want a drink.

I don’t think there’s malice at work here. I think it’s just that I’m an edge-case scenario. They’ve thought about the situation where someone doesn’t have notifications enabled, and they’ve come up with a reasonable solution: encourage that person to enable notifications. After all, who wouldn’t want notifications? That question, if it’s asked at all, is only asked rhetorically.

I’m trying to do the healthy thing here (or at least the healthier thing) in being mindful of my app usage. They sure aren’t making it easy.

The model that web browsers use for notifications seems quite sensible in comparison. If you arrive on a site that asks for permission to send you notifications (without even taking you out to dinner first) then you have three options: allow, block, or dismiss. If you choose “block”, that site will never be able to ask that browser for permission to enable notifications. Ever. (Oh, how I wish I could apply that browser functionality to all those sites asking me to sign up for their newsletter!)

That must seem like the stuff of nightmares for growth-hacking disruptive startups looking to make their graphs go up and to the right, but it’s a wonderful example of truly user-centred design. In that situation, the browser truly feels like a user agent.

Progressing the web

Frances has written up some of the history behind her minting of the term “progressive web app”. She points out that accuracy is secondary to marketing:

I keep seeing folks (developers) getting all smart-ass saying they should have been PW “Sites” not “Apps” but I just want to put on the record that it doesn’t matter. The name isn’t for you and worrying about it is distraction from just building things that work better for everyone. The name is for your boss, for your investor, for your marketeer.

Personally, I think “progressive web app” is a pretty good phrase—two out of three words in it are spot on. I really like the word “progressive”, with its echoes of progressive enhancement. I really, really like the word “web”. But, yeah, I’m one of those smart-asses who points out that the “app” part isn’t great.

That’s not just me being a pedant (or, it’s not only me being a pedant). I’ve seen people who were genuinely put off investigating the technologies behind progressive web apps because of the naming.

Here’s an article with the spot-on title Progressive Web Apps — The Next Step In Responsive Web Design:

Late last week, Smashing Magazine, one of the largest and most influential online publications for web design, posted on Facebook that their website was “now running as a Progressive Web App.”

Honestly, I didn’t think much of it. Progressive Web Apps are for the hardcore web application developers creating the next online cloud-based Photoshop (complicated stuff), right? I scrolled on and went about my day.

And here’s someone feeling the cognitive dissonance of turning a website into a progressive web app, even though that’s exactly the right thing to do:

My personal website is a collection of static HTML files and is also a progressive web app. Transforming it into a progressive web app felt a bit weird in the beginning because it’s not an actual application but I wanted to be one of the cool kids, and PWAs still offer a lot of additional improvements.

Still, it could well be that these are the exceptions and that most people are not being discouraged by the “app” phrasing. I certainly hope that there aren’t more people out there thinking “well, progressive web apps aren’t for me because I’m building a content site.”

In short, the name might not be perfect but it’s pretty damn good.

What I find more troubling is the grouping of unrelated technologies under the “progressive web app” banner. If Google devrel events were anything to go by, you’d be forgiven for thinking that progressive web apps have something to do with AMP or Polymer (they don’t). One of the great things about progressive web apps is that they are agnostic to tech stacks. Still, I totally get why Googlers would want to use the opportunity to point to their other projects.

Far more troubling is the entanglement of the term “progressive web app” with the architectural choice of “single page app”. I’m not the only one who’s worried about this.

Here’s the most egregious example: an article on Hacker Noon called Before You Build a PWA You Need a SPA.

No! Not true! Literally any website can be a progressive web app:

That last step can be tricky if you’re new to service workers, but it’s not unsurmountable. It’s certainly a lot easier than completely rearchitecting your existing website to be a JavaScript-driven single page app.

Alas, I think that many of the initial poster-children for progressive web apps gave the impression that you had to make a completely separate app/site at a different URL. It was like a return to the bad old days of m. sites for mobile. The Washington Post’s progressive web app (currently offline) went so far as to turn away traffic from the “wrong” browsers. This is despite the fact that the very first item in the list of criteria for a progressive web app is:

Responsive: to fit any form factor

Now, I absolutely understand that the immediate priority is to demonstrate that a progressive web app can compete with a native mobile app in terms of features (and trounce it in terms of installation friction). But I’m worried that in our rush to match what native apps can do, we may end up ditching the very features that make the web a universally-accessible medium. Killing URLs simply because native apps don’t have URLs is a classic example of throwing the baby out with the bath water:

Up until now I’ve been a big fan of Progressive Web Apps. I understood them to be combining the best of the web (responsiveness, linkability) with the best of native (installable, connectivity independent). Now I see that balance shifting towards the native end of the scale at the expense of the web’s best features. I’d love to see that balance restored with a little less emphasis on the “Apps” and a little more emphasis on the “Web.” Now that would be progressive.

If the goal of the web is just to compete with native, then we’ve set the bar way too low.

So if you’ve been wary of investing the technologies behind progressive web apps because you’re “just” building a website, please try to see past the name. As Frances says:

It’s marketing, just like HTML5 had very little to do with actual HTML. PWAs are just a bunch of technologies with a zingy-new brandname.

Literally any website can—and should—be a progressive web app. Don’t let anyone tell you otherwise.

I was at an event last year where I heard Chris Heilmann say that you shouldn’t make your blog into a progressive web app. I couldn’t believe what I was hearing. He repeats that message in this video chat:

When somebody, for example, turns their blog into a PWA, I don’t see the point. I don’t want to have that icon on my homepage. This doesn’t make any sense to me.

Excuse me!? Just because you don’t want to have someone’s icon on your home screen, that person shouldn’t be using state-of-the-art technologies!? Excuse my French, but Fuck. That. Shit!

Our imaginations have become so limited by what native mobile apps currently do that we can’t see past merely imitating the status quo like a sad cargo cult.

I don’t want the web to equal native; I want the web to surpass it. I, for one, would prefer a reality where my home screen isn’t filled with the icons of startups and companies that have fulfilled the criteria of the gatekeepers. But a home screen filled with the faces of people who didn’t have to ask anyone’s permission to publish? That’s what I want!

Like Frances says:

Remember, this is for everyone.

Progressive Web App questions

I got a nice email recently from Colin van Eenige. He wrote:

For my graduation project I’m researching the development of Progressive Web Apps and found your offline book called resilient web design. I was very impressed by the implementation of the website and it really was a nice experience.

I’m very interested in your vision on progressive web apps and what capabilities are waiting for us regarding offline content. Would it be fine if I’d send you some questions?

I said that would be fine, although I couldn’t promise a swift response. He sent me four questions. I finally got ‘round to sending my answers…

1. https://resilientwebdesign.com/ is an offline web book (progressive web app). What was the primary reason make it available like this (besides the other formats)?

Well, given the subject matter, it felt right that the canonical version of the book should be not just online, but made with the building blocks of the web. The other formats are all nice to have, but the HTML version feels (to me) like the “real” book.

Interestingly, it wasn’t too much trouble for people to generate other formats from the HTML (ePub, MOBI, PDF), whereas I think trying to go in the other direction would be trickier.

As for the offline part, that felt like a natural fit. I had already done that with a previous book of mine, HTML5 For Web Designers, which I put online a year or two after its print publication. In that case, I used AppCache for the offline functionality. AppCache is horrible, but this use case might be one of the few where it works well: a static book that’s never going to change. Cache invalidation is one of the worst parts of using AppCache so by not having any kinds of updates at all, I dodged that bullet.

But when it came time for Resilient Web Design, a service worker was definitely the right technology. Still, I’ve got AppCache in there as well for the browsers that don’t yet support service workers.

2. What effect you you think Progressive Web Apps will have on content consuming and do you think these will take over the purpose of some Native Apps?

The biggest effect that service workers could have is to change the expectations that people have about using the web, especially on mobile devices. Right now, people associate the web on mobile with long waits and horrible spammy overlays. Service workers can help solve that first part.

If people then start adding sites to their home screen, that will be a great sign that the web is really holding its own. But I don’t think we should get too optimistic about that: for a user, there’s no difference between a prompt on their screen saying “add to home screen” and a prompt on their screen saying “download our app”—they’re equally likely to be dismissed because we’ve trained people to dismiss anything that covers up the content they actually came for.

It’s entirely possible that websites could start taking over much of the functionality that previously was only possible in a native app. But I think that inertia and habit will keep people using native apps for quite some time.

The big exception is in markets where storage space on devices is in short supply. That’s where the decision to install a native app isn’t taken likely (given the choice between your family photos and an app, most people will reject the app). The web can truly shine here if we build lightweight, performant services.

Even in that situation, I’m still not sure how many people will end up adding those sites to their home screen (it might feel so similar to installing a native app that there may be some residual worry about storage space) but I don’t think that’s too much of a problem: if people get to a site via search or typing, that’s fine.

I worry that the messaging around “progressive web apps” is perhaps over-fetishising the home screen. I don’t think that’s the real battleground. The real battleground is in people’s heads; how they perceive the web and how they perceive native.

After all, if the average number of native apps installed in a month is zero, then that’s not exactly a hard target to match. :-)

3. What is your vision regarding Progressive Web Apps?

For me, progressive web apps don’t feel like a separate thing from making websites. I worry that the marketing of them might inflate expectations or confuse people. I like the idea that they’re simply websites that have taken their vitamins.

So my vision for progressive web apps is the same as my vision for the web: something that people use every day for all sorts of tasks.

I find it really discouraging that progressive web apps are becoming conflated with single page apps and the app shell model. Those architectural decisions have nothing to do with service workers, HTTPS, and manifest files. Yet I keep seeing the concepts used interchangeably. It would be a real shame if people chose not to use these great technologies just because they don’t classify what they’re building as an “app.”

If anything, it’s good ol’ fashioned content sites (newspapers, wikipedia, blogs, and yes, books) that can really benefit from the turbo boost of service worker+HTTPS+manifest.

I was at a conference recently where someone was given a talk encouraging people to build progressive web apps but discouraging people from doing it for their own personal sites. That’s a horrible, elitist attitude. I worry that this attitude is being codified in the term “progressive web app”.

4. What is the biggest learning you’ve had since working on Progressive Web Apps?

Well, like I said, I think that some people are focusing a bit too much on the home screen and not enough on the benefits that service workers can provide to just about any website.

My biggest learning is that these technologies aren’t for a specific subset of services, but can benefit just about anything that’s on the web. I mean, just using a service worker to explicitly cache static assets like CSS, JS, and some images is a no-brainer for almost any project.

So there you go—I’m very excited about the capabilities of these technologies, but very worried about how they’re being “sold”. I’m particularly nervous that in the rush to emulate native apps, we end up losing the very thing that makes the web so powerful: URLs.

Making Resilient Web Design work offline

I’ve written before about taking an online book offline, documenting the process behind the web version of HTML5 For Web Designers. A book is quite a static thing so it’s safe to take a fairly aggressive offline-first approach. In fact, a static unchanging book is one of the few situations that AppCache works for. Of course a service worker is better, but until AppCache is removed from browsers (and until service worker is supported across the board), I’m using both. I wouldn’t recommend that for most sites though—for most sites, use a service worker to enhance it, and avoid AppCache like the plague.

For Resilient Web Design, I took a similar approach to HTML5 For Web Designers but I knew that there was a good chance that some of the content would be getting tweaked at least for a while. So while the approach is still cache-first, I decided to keep the cache fairly fresh.

Here’s my service worker. It starts with the usual stuff: when the service worker is installed, there’s a list of static assets to cache. In this case, that list is literally everything; all the HTML, CSS, JavaScript, and images for the whole site. Again, this is a pattern that works well for a book, but wouldn’t be right for other kinds of websites.

The real heavy lifting happens with the fetch event. This is where the logic sits for what the service worker should do everytime there’s a request for a resource. I’ve documented the logic with comments:

// Look in the cache first, fall back to the network
  // CACHE
  // Did we find the file in the cache?
      // If so, fetch a fresh copy from the network in the background
      // NETWORK
          // Stash the fresh copy in the cache
  // NETWORK
  // If the file wasn't in the cache, make a network request
      // Stash a fresh copy in the cache in the background
  // OFFLINE
  // If the request is for an image, show an offline placeholder
  // If the request is for a page, show an offline message

So my order of preference is:

  1. Try the cache first,
  2. Try the network second,
  3. Fallback to a placeholder as a last resort.

Leaving aside that third part, regardless of whether the response is served straight from the cache or from the network, the cache gets a top-up. If the response is being served from the cache, there’s an additional network request made to get a fresh copy of the resource that was just served. This means that the user might be seeing a slightly stale version of a file, but they’ll get the fresher version next time round.

Again, I think this acceptable for a book where the tweaks and changes should be fairly minor, but I definitely wouldn’t want to do it on a more dynamic site where the freshness matters more.

Here’s what it usually likes like when a file is served up from the cache:

caches.match(request)
  .then( responseFromCache => {
  // Did we find the file in the cache?
  if (responseFromCache) {
      return responseFromCache;
  }

I’ve introduced an extra step where the fresher version is fetched from the network. This is where the code can look a bit confusing: the network request is happening in the background after the cached file has already been returned, but the code appears before the return statement:

caches.match(request)
  .then( responseFromCache => {
  // Did we find the file in the cache?
  if (responseFromCache) {
      // If so, fetch a fresh copy from the network in the background
      event.waitUntil(
          // NETWORK
          fetch(request)
          .then( responseFromFetch => {
              // Stash the fresh copy in the cache
              caches.open(staticCacheName)
              .then( cache => {
                  cache.put(request, responseFromFetch);
              });
          })
      );
      return responseFromCache;
  }

It’s asynchronous, see? So even though all that network code appears before the return statement, it’s pretty much guaranteed to complete after the cache response has been returned. You can verify this by putting in some console.log statements:

caches.match(request)
.then( responseFromCache => {
  if (responseFromCache) {
      event.waitUntil(
          fetch(request)
          .then( responseFromFetch => {
              console.log('Got a response from the network.');
              caches.open(staticCacheName)
              .then( cache => {
                  cache.put(request, responseFromFetch);
              });
          })
      );
      console.log('Got a response from the cache.');
      return responseFromCache;
  }

Those log statements will appear in this order:

Got a response from the cache.
Got a response from the network.

That’s the opposite order in which they appear in the code. Everything inside the event.waitUntil part is asynchronous.

Here’s the catch: this kind of asynchronous waitUntil hasn’t landed in all the browsers yet. The code I’ve written will fail.

But never fear! Jake has written a polyfill. All I need to do is include that at the start of my serviceworker.js file and I’m good to go:

// Import Jake's polyfill for async waitUntil
importScripts('/js/async-waituntil.js');

I’m also using it when a file isn’t found in the cache, and is returned from the network instead. Here’s what the usual network code looks like:

fetch(request)
  .then( responseFromFetch => {
    return responseFromFetch;
  })

I want to also store that response in the cache, but I want to do it asynchronously—I don’t care how long it takes to put the file in the cache as long as the user gets the response straight away.

Technically, I’m not putting the response in the cache; I’m putting a copy of the response in the cache (it’s a stream, so I need to clone it if I want to do more than one thing with it).

fetch(request)
  .then( responseFromFetch => {
    // Stash a fresh copy in the cache in the background
    let responseCopy = responseFromFetch.clone();
    event.waitUntil(
      caches.open(staticCacheName)
      .then( cache => {
          cache.put(request, responseCopy);
      })
    );
    return responseFromFetch;
  })

That all seems to be working well in browsers that support service workers. For legacy browsers, like Mobile Safari, there’s the much blunter caveman logic of an AppCache manifest.

Here’s the JavaScript that decides whether a browser gets the service worker or the AppCache:

if ('serviceWorker' in navigator) {
  // If service workers are supported
  navigator.serviceWorker.register('/serviceworker.js');
} else if ('applicationCache' in window) {
  // Otherwise inject an iframe to use appcache
  var iframe = document.createElement('iframe');
  iframe.setAttribute('src', '/appcache.html');
  iframe.setAttribute('style', 'width: 0; height: 0; border: 0');
  document.querySelector('footer').appendChild(iframe);
}

Either way, people are making full use of the offline nature of the book and that makes me very happy indeed.

Less JavaScript

Every front-end developer at Clearleft went to FFConf last Friday: me, Mark, Graham, Charlotte, and Danielle. We weren’t about to pass up the opportunity to attend a world-class dev conference right here in our home base of Brighton.

The day was unsurprisingly excellent. All the speakers brought their A-game on a wide range of topics. Of course JavaScript was covered, but there was also plenty of mindfood on CSS, accessibility, progressive enhancement, dev tools, creative coding, and even emoji.

Normally FFConf would be a good opportunity to catch up with some Pauls from the Google devrel team, but because of an unfortunate scheduling clash this year, all the Pauls were at Chrome Dev Summit 2016 on the other side of the Atlantic.

I’ve been catching up on the videos from the event. There’s plenty of tech-related stuff: dev tools, web components, and plenty of talk about progressive web apps. But there was also a very, very heavy focus on performance. I don’t just mean performance at the shallow scale of file size and optimisation, but a genuine questioning of the impact of our developer workflows and tools.

In his talk on service workers (what else?), Jake makes the point that not everything needs to be a single page app, echoing Ada’s talk at FFConf.

He makes the point that if you really want fast rendering, nothing on the client side quite beats a server render.

They’ve written a lot of JavaScript to make this quite slow.

Unfortunately, all too often, I hear people say that a progressive web app must be a single page app. And I am not so sure. You might not need a single page app. A single page app can end up being a lot of work and slower. There’s a lot of cargo-culting around single page apps.

Alex followed up his barnstorming talk from the Polymer Summit with some more uncomfortable truths about how mobile phones work.

Cell networks are basically kryptonite to the protocols and assumptions that the web was built on.

And JavaScript frameworks aren’t helping. Quite the opposite.

But make no mistake: if you’re using one of today’s more popular JavaScript frameworks in the most naive way, you are failing by default. There is no sugarcoating this.

Today’s frameworks are mostly a sign of ignorance, or privilege, or both. The good news is that we can fix the ignorance.

Choice

Laurie Voss has written a thoughtful article called Web development has two flavors of graceful degradation in response to Nolan Lawson’s recent article. But I’m afraid I don’t agree with Laurie’s central premise:

…web app development and web site development are so different now that they probably shouldn’t be called the same thing anymore.

This is an idea I keep returning to, and each time I do, I find that it just isn’t that simple. There are very few web thangs that are purely interactive without any content, and there are also very few web thangs that are purely passive without any interaction. Instead, it’s a spectrum. Quite often, the position on that spectrum changes according to the needs of the user at any particular time—are Twitter and Flicker web sites while I’m viewing text and images, but then transmogrify into web apps the moment I want add, update, or delete a piece of text or an image?

In any case, the more interesting question than “is something a web site or a web app?” is the question “why?” Why does it matter? In my experience, the answer to that question generally comes down to the kind of architectural approach that a developer will take.

That’s exactly what Laurie dives into in his post. For web apps, use one architectural approach—for web sites, use a different architectural approach. To summarise:

  • in a web app, front-load everything and rely on client-side JavaScript for all subsequent interaction,
  • in a web site, optimise for many page loads, and make sure you don’t rely on client-side JavaScript.

I’m oversimplifying here, but the general idea is:

  • build web apps with the single page app architecture,
  • build web sites with progressive enhancement.

That’s sensible advice, but I’m worried that it could lead to a tautological definition of what constitutes a web app:

  1. This is a web app so it’s built as a single page app.
  2. Why do you define it as a web app?
  3. Because it’s built as a single page app.

The underlying question of what makes something a web app is bypassed by the architectural considerations …but the architectural considerations should be based on that underlying question. Laurie says:

If you are developing an app, the user ideally loads the app exactly once — whether it’s over a slow connection or not.

And similarly:

But if you are developing a web site consisting of many discrete pages, the act of loading goes from a single event to the most common event.

I completely agree that the architectural approach of single page apps is better suited to some kinds of web thangs more than others. It’s a poor architectural choice for a content-based site like nasa.gov, for example. Progressive enhancement would make more sense there.

But I don’t think that the architectural choices need to be in opposition. It’s entirely possible to reconcile the two. It’s not always easy—and the further along that spectrum you are, the tougher it gets—but it’s doable. You can begin with progressive enhancement, and then build up to a single page app architecture for more capable browsers.

I think that’s going to get easier as frameworks adopt a more mixed approach. Almost all the major libraries are working on server-side rendering as a default. Ember is leading the way with FastBoot, and Angular Universal is following. Neither of them are doing it for reasons of progressive enhancement—they’re doing it for performance and SEO—but the upshot is that you can more easily build a web app that simultaneously uses progressive enhancement and a single-page app model.

I guess my point is that I don’t think we should get too locked into the idea of web apps and web sites requiring fundamentally different approaches, especially with the changes in the technologies we used to build them.

We’ve made the mistake in the past of framing problems as “either/or”, when in fact, the correct solution was “both!”:

  • you can either have a desktop site or a mobile site,
  • you can either have rich interactivity or accessibility,
  • you can either have a single page app or progressive enhancement.

We don’t have to choose. It might take more work, but we can have our web cake and eat it.

The false dichotomy that I’m most concerned about is the pernicious idea that offline functionality is somehow in opposition to progressive enhancement. Given the design of service workers, I find this proposition baffling.

This remark by Tom is the very definition of a false dichotomy:

People who say your site should work without JavaScript are actually hurting the people they think they’re helping.

He was also linking to Nolan’s article, which could indeed be read as saying that you should for offline instead of building with progressive enhancement. But I don’t think that’s what Nolan is saying (at least, I sincerely hope not). I think that Nolan is saying that we should prioritise the offline scenario over scenarios where JavaScript fails or isn’t available. That’s a completely reasonable thing to say. But the idea that we should build for the offline scenario instead of scenarios where JavaScript fails is absurdly reductionist. We don’t have to choose!

But I can certainly understand how developers might come to be believe that building a progressive web app is at odds with progressive enhancement. Having made a bunch of progressive web apps—Huffduffer, The Session, this site, I can testify that service workers work superbly as a layer on top of an existing site, but all the messaging around progressive web apps seems to fixated on the idea of the app-shell model (a small tweak to the single page app model, where a little bit of interface is available on the initial page load instead of requiring JavaScript for absolutely everything). Again, it’s entirely possible to reconcile the app-shell approach with server rendering and progressive enhancement, but nobody seems to be talking about that. Instead, all of the examples and demos are built with an assumption about JavaScript availability.

Assumptions are the problem. Whether it’s assumptions about screen size, assumptions about being able-bodied, assumptions about network connectivity, or assumptions about browser capabilities, I don’t think any assumptions are a safe bet. Now you might quite reasonably say that we have to make some assumptions when we’re building on the web, and you’d be right. But I think we should still aim to keep them to a minimum.

Tom’s tweet included a screenshot of this part of Nolan’s article:

As Benedict Evans has noted, the next billion people who are poised to come online will be using the internet almost exclusively through smartphones. And if Google’s plans with Android One are any indication, then we have a fairly good idea of what kind of devices the “next billion” will be using:

  • They’ll mostly be running Android.
  • They’ll have decent specs (1GB RAM, quad-core processors).
  • They’ll have an evergreen browser and WebView (Android 5+).
  • What they won’t have, however, is a reliable internet connection.

Those seem like a reasonable set of assumptions. But even there, things aren’t so simple. Will people really be using “an evergreen browser and WebView”? Millions of people use proxy browsers like Opera Mini, which means you can’t guarantee JavaScript availability beyond the initial page load. UC Browser—which can also run in proxy mode—is now the second most popular mobile browser in the world.

That’s just one nit-picky example, but what I’m getting at here is that it really isn’t safe to make any assumptions. When we must make assumptions, let’s try to make them a last resort.

And just to be clear here, I’m not saying that just because we can’t make assumptions about devices or browsers doesn’t mean that we can’t build rich interactive web apps that work offline. I’m saying that we can build rich interactive web apps that work offline and also work when JavaScript fails or isn’t supported.

You don’t have to choose between progressive enhancement and a single page app/progressive web app/app shell/other things with the word “app”.

Progressive enhancement is an architectural approach to building on the web. You don’t have to use it, but please try to remember that it is your choice to make. You can choose to build a web app using progressive enhancement or not—there is nothing inherent in the nature of the thing you’re building that precludes progressive enhancement.

Personally, I find progressive enhancement a sensible way to counteract any assumptions I might inadvertently make. Progressive enhancement increases the chances that the web site (or web app) I’m building is resilient to the kind of scenarios that I never would’ve predicted or anticipated.

That’s why I choose to use progressive enhancement …and build progressive web apps.

The imitation game

Jason shared some thoughts on designing progressive web apps. One of the things he’s pondering is how much you should try make your web-based offering look and feel like a native app.

This was prompted by an article by Owen Campbell-Moore over on Ev’s blog called Designing Great UIs for Progressive Web Apps. He begins with this advice:

Start by forgetting everything you know about conventional web design, and instead imagine you’re actually designing a native app.

This makes me squirm. I mean, I’m all for borrowing good ideas from other media—native apps, TV, print—but I don’t think that inspiration should mean imitation. For me, that always results in an interface that sits in a kind of uncanny valley of being almost—but not quite—like the thing it’s imitating.

With that out of the way, most of the recommendations in Owen’s article are sensible ideas about animation, input, and feedback. But then there’s recommendation number eight: Provide an easy way to share content:

PWAs are often shown in a context where the current URL isn’t easily accessible, so it is important to ensure the user can easily share what they’re currently looking at. Implement a share button that allows users to copy the URL to the clipboard, or share it with popular social networks.

See, when a developer has to implement a feature that the browser should be providing, that seems like a bad code smell to me. This is a problem that Opera is solving (and Google says it is solving, while meanwhile penalising developers who expose the URL to end users).

Anyway, I think my squeamishness about all the advice to imitate native apps is because it feels like a cargo cult. There seems to be an inherent assumption that native is intrinsically “better” than the web, and that the only way that the web can “win” is to match native apps note for note. But that misses out on all the things that only the web can do—instant distribution, low-friction sharing, and the ability to link to any other resource on the web (and be linked to in turn). Turning our beautifully-networked nodes into standalone silos just because that’s the way that native apps have to work feels like the cure that kills the patient.

If anything, my advice for building a progressive web app would be the exact opposite of Owen’s: don’t forget everything you’ve learned about web design. In my opinion, the term “progressive web app” can be read in order of priority:

  1. Progressive—build in a layered way so that anyone can access your content, regardless of what device or browser they’re using, rewarding the more capable browsers with more features.
  2. Web—you’re building for the web. Don’t lose sight of that. URLs matter. Accessibility matters. Performance matters.
  3. App—sure, borrow what works from native apps if it makes sense for your situation.

Jason asks questions about how your progressive web app will behave when it’s added to the home screen. How much do you match the platform? How do you manage going chromeless? And the big one: what do users expect?

Will people expect an experience that maps to native conventions? Or will they be more accepting of deviation because they came to the app via the web and have already seen it before installing it?

These are good questions and I share Jason’s hunch:

My gut says that we can build great experiences without having to make it feel exactly like an iOS or Android app because people will have already experienced the Progressive Web App multiple times in the browser before they are asked to install it.

In all the messaging from Google about progressive web apps, there’s a real feeling that the ability to install to—and launch from—the home screen is a real game changer. I’m not so sure that we should be betting the farm on that feature (the offline possibilities opened up by service workers feel like more of a game-changer to me).

People have been gleefully passing around the statistic that the average number of native apps installed per month is zero. So how exactly will we measure the success of progressive web apps against native apps …when the average number of progressive web apps installed per month is zero?

I like Android’s add-to-home-screen algorithm (although it needs tweaking). It’s a really nice carrot to reward the best websites with. But let’s not carried away. I think that most people are not going to click that “add to home screen” prompt. Let’s face it, we’ve trained people to ignore prompts like that. When someone is trying to find some information or complete a task, a prompt that pops up saying “sign up to our newsletter” or “download our native app” or “add to home screen” is a distraction to be dismissed. The fact that only the third example is initiated by the operating system, rather than the website, is irrelevant to the person using the website.

Getting the “add to home screen” prompt for https://huffduffer.com/ on Android Chrome.

My hunch is that the majority of people will still interact with your progressive web app via a regular web browser view. If, then, only a minority of people are going to experience your site launched from the home screen in a native-like way, I don’t think it makes sense to prioritise that use case.

The great thing about progressive web apps is that they are first and foremost websites. Literally everyone who interacts with your progressive web app is first going to do so the old-fashioned way, by following a link or typing in a URL. They may later add it to their home screen, but that’s just a bonus. I think it’s important to build progressive web apps accordingly—don’t pretend that it’s just like building a native app just because some people will be visiting via the home screen.

I’m worried that developers are going to think that progressive web apps are something that need to built from scratch; that you have to start with a blank slate and build something new in a completely new way. Now, there are some good examples of these kind of one-off progressive web apps—The Guardian’s RioRun is nicely done. But I don’t think that the majority of progressive web apps should fall into that category. There’s nothing to stop you taking an existing website and transforming it step-by-step into a progressive web app:

  1. Switch over to HTTPS if you aren’t already.
  2. Use a service worker, even if it’s just to provide a custom offline page and cache some static assets.
  3. Make a manifest file to point to an icon and specify some colours.

See? Not exactly a paradigm shift in how you approach building for the web …but those deceptively straightforward steps will really turbo-boost your site.

I’m really excited about progressive web apps …but mostly for the “progressive” and “web” parts. Maybe I’ll start calling them progressive web sites. Or progressive web thangs.

Progressive web app store

Remember when Chrome developers decided to remove the “add to home screen” prompt for progressive web apps that used display: browser in their manifest files? I wasn’t happy.

Alex wrote about their plans to offer URL access for all installed progressive web apps, regardless of what’s in the manifest file. I look forward to that. In the meantime, it makes no sense to punish the developers who want to give users access to URLs.

Alex has acknowledged the cart-before-horse-putting, and written a follow-up post called PWA Discovery: You Ain’t Seen Nothin Yet:

The browser’s goal is clear: create a hurdle tall enough that only sites that meet user expectations of “appyness” will be prompted for. Maybe Chrome’s version of this isn’t great! Feedback like Ada’s, Andrew’s, and Jeremy’s is helpful is letting us know how to improve. Thankfully, in most of the cases flagged so far, we’ve anticipated the concerns but maybe haven’t communicated our thinking as well as we should have. This is entirely my fault. This post is my penance.

It turns out that the home-screen prompt was just the first stab. There’s a really interesting idea Alex talks about called “ambient badging”:

Wouldn’t it be great if there were a button in the URL bar that appeared whenever you landed on a PWA that you could always tap to save it to your homescreen? A button that showed up in the top-level UI only when on a PWA? Something that didn’t require digging through menus and guessing about “is this thing going to work well when launched from the homescreen?”

I really, really like this idea. It kind of reminds me of when browsers would flag up whether or not a website had an RSS feed, and allow you to subscribe right then and there.

Hold that thought. Because if you remember the history of RSS, it ended up thriving and withering based on the fortunes of one single RSS reader.

Whenever the discoverability of progressive web apps comes up, the notion of an app store for the web is inevitably floated. Someone raised it as a question at one of the Google I/O panels: shouldn’t Google provide some kind of app store for progressive web apps? …to which Jake cheekily answered that yes, Google should create some kind of engine that would allow people to search for these web apps.

He’s got a point. Progressive web apps live on the web, so any existing discovery method on the web will work just fine. Remy came to a similar conclusion:

Progressive web apps allow users to truly “visit our URL to install our app”.

Also, I find it kind of odd that people think that it needs to be a company the size of Google that would need to build any kind of progressive web app store. It’s the web! Anybody can build whatever they want, without asking anyone else for permission.

So if you’re the entrepreneurial type, and you’re looking for the next Big Idea to make a startup out of, I’ve got one for you:

Build a directory of progressive web apps.

Call it a store if you want. Or a marketplace. Heck, you could even call it a portal, because, let’s face it, that’s kind of what app stores are.

Opera have already built you a prototype. It’s basic but it already has a bit of categorisation. As progressive web apps get more common though, what we’re really going to need is curation. Again, there’s no reason to wait for somebody else—Google, Opera, whoever—to build this.

Oh, I guess I should provide a business model too. Hmmm …let me think. Advertising masquerading as “featured apps”? I dunno—I haven’t really thought this through.

Anyway, you might be thinking, what will happen if someone beats you to it? Well, so what? People will come to your progressive web app directory because of your curation. It’s actually a good thing if they have alternatives. We don’t want a repeat of the Google Reader situation.

It’s hard to recall now, but there was a time when there wasn’t one dominant search engine. There’s nothing inevitable about Google “owning” search or Facebook “owning” social networking. In fact, they both came out of an environment of healthy competition, and crucially neither of them were first to market. If that mattered, we’d all still be using Yahoo and Friendster.

So go ahead and build that progressive web app store. I’m serious. It will, of course, need to be a progressive web app itself so that people can install it to their home screens and perhaps even peruse your curated collection when they’re offline. I could imagine that people might even end up with multiple progressive web app stores added to their home screens. It might even get out of control after a while. There’d need to be some kind of curation to help people figure out the best directory for them. Which brings me to my next business idea:

Build a directory of directories of progressive web apps…