Journal tags: coronavirus

30

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Negative

I no longer have Covid. I am released from isolation.

Alas, my negative diagnosis came too late for me to make it to UX London. But that’s okay—by the third and final day of the event, everything was running smooth like buttah! Had I shown up, I would’ve just got in the way. The Clearleft crew ran the event like a well-oiled machine.

I am in the coronaclear just in time to go away for a week. My original thinking was this would be my post-UX-London break to rest up for a while, but it turns out I’ve been getting plenty of rest during UX London.

I’m heading to the west coast of Ireland for The Willie Clancy Summer School, a trad music pilgrimage.

Jessica and I last went to Willie Week in 2019. We had a great time and I distinctly remember thinking “I’m definitely coming back next year!”

Well, a global pandemic put paid to that. The event ran online for the past two years. But now that it’s back for real, I wouldn’t miss it for the world.

My mandolin and I are bound for Miltown Malbay!

UX FOMO

Today is the first day of UX London 2022 …and I’m not there. Stoopid Covid.

I’m still testing positive although I’m almost certainly near the end of my infection. But I don’t want to take any chances. Much as I hate to miss out on UX London, I would hate passing this on even more. So my isolation continues.

Chris jumped in at the last minute to do the hosting duties—thanks, Chris!

From the buzz I’m seeing on Twitter, it sounds like everything is going just great without me, which is great to see. Still, I’m experiencing plenty of FOMO—even more than the usual levels of FOMO I’d have when there’s a great conference happening that I’m not at.

To be honest, nearly all of my work on UX London was completed before the event. My number one task was putting the line-up together, and I have to say, I think I nailed it.

If I were there to host the event, it would mostly be for selfish reasons. I’d get a real kick out of introducing each one of the superb speakers. I’d probably get very tedious, repeatedly saying “Oh, you’re going to love this next one!” followed by “Wasn’t that great‽”

But UX London isn’t about me. It’s about the inspiring talks and practical workshops.

I wish I were there to experience it in person but I can still bask in the glow of a job well done, hearing how much people are enjoying the event.

Positive

That event in Berlin last week was by far the largest gathering of humans I’ve been with in over two years. If I was going to finally succumb to the ’rona, this was likely to be the place and time.

Sure enough, on my last day in Berlin I had a bit of a scratchy throat. I remained masked for the rest of the day for the travel back to England. Once I was back home I immediately tested and …nothing.

I guess it was just a regular sore throat after all.

Over the weekend the sore throat was accompanied by some sniffles. Just your typical cold symptoms. But I decided to be prudent and test again yesterday.

This time a very clear result was revealed. It was Covid-19 after all.

Today I was supposed to be travelling to Lille on the Eurostar to speak at a private event. Instead I’m isolating at home. My symptoms are quite mild. I feel worse about letting down the event organisers.

Still, better to finally get the novel coronavirus now rather than later in the month. I would hate to miss UX London. But I’m confident I’ll be recovered and testing negative by then.

For now I’ll be taking it easy and letting those magnificent vaccines do their work.

dConstruct 2022 is happening!

dConstruct is back!

No, really, for real this time.

We had plans to do a one-off dConstruct anniversary event in 2020. It would’ve been five years since the event ran its ten year course from 2005 to 2015.

We all know what happened next. Not only was there no dConstruct in 2020, there were no live events at all. So we postponed the event. 2021 was slightly better than 2020 for live events, but still not safe enough for us.

Now, finally, the fifteenth anniversary edition of dConstruct is happening, um, on the seventeeth anniversary of dConstruct.

It’s all very confusing, I know. But this is the important bit:

dConstruct 2022 is happening on Friday, September 9th in the Duke of York’s picture house in Brighton.

Tickets are available now.

Or, at least some tickets are available now. Quite a lot of eager folks bought tickets when the 2020 event was announced and those tickets are still good for this 2022 event …which is the 2020 event, but postponed by two years.

I’m currently putting the line-up together. I’m not revealing anything just yet, but trust me, you will want to be there.

If you haven’t been to a dConstruct event before, it’s kind of hard to describe. It’s not a practical hands-on conference where you learn design or development skills. It’s brain food. It’s about technology, culutre, design, society, the future …well, like I said, it’s kind of hard to describe. Have a poke around the dConstruct archive and listen to the audio from previous talks to get some idea of what might be in store.

dConstruct 2022 is a one-off event. I wouldn’t want you to regret missing out, so grab your ticket now.

Situational awereness

There was a week recently where I was out and about nearly every night.

One night, Jessica and I went to the cinema. There was a double bill of Alien and Aliens in the beautiful Duke of York’s picture house. We booked one of the comfy sofas on the balcony.

The next night we were out at the session in The Jolly Brewer, playing trad Irish tunes all evening. Bliss!

Then on the third night, we went to see Low playing in a church. Rich and Ben were there too.

It really felt like The Before Times. Of course in reality it wasn’t quite like old times. There’s always an awareness of relative risk. How crowded is the cinema likely to be? Will they have the doors open at The Jolly Brewer to improve the airflow? Will people at the Low gig comply with the band’s request to wear masks?

Still, in each case, I weighed the risk and decided the evening was worth it. If I caught Covid because of that cinematic double bill, or that tune-filled gathering, or that excellent gig, that price would be acceptable.

Mind you, I say that without having experienced the horribleness of having a nasty bout of coronavirus. And the prospect of long Covid is genuinely scary.

But there’s no doubt that the vaccines have changed the equation. There’s still plenty of risk but it’s on a different scale. The Situation isn’t over, but it has ratcheted down a notch to something more manageable.

Now with the weather starting to get nice, there’ll be more opportunities for safer outdoor gatherings. I’m here for it.

Actually, I’m not going to literally be here for all of it. I’m making travel plans to go and speak at European events—another positive signal of the changing situation. Soon I’ll be boarding the Eurostar to head to Amsterdam, and not long after I’ll be on the Eurostar again for a trip to Lille. And then of course there’s UX London at the end of June. With each gathering, there’s an inevitable sense of calculated risk, but there’s also a welcome sense of normality seeping back in.

Both plagues on your one house

February is a tough month at the best of times. A February during The Situation is particularly grim.

At least in December you get Christmas, whose vibes can even carry you through most of January. But by the time February rolls around, it’s all grim winteriness with no respite in sight.

In the middle of February, Jessica caught the ’rona. On the bright side, this wasn’t the worst timing: if this had happened in December, our Christmas travel plans to visit family would’ve been ruined. On the not-so-bright side, catching a novel coronavirus is no fun.

Still, the vaccines did their job. Jessica felt pretty crap for a couple of days but was on the road to recovery before too long.

Amazingly, I did not catch the ’rona. We slept in separate rooms, but still, we were spending most of our days together in the same small flat. Given the virulence of The Omicron Variant, I’m counting my blessings.

But just in case I got any ideas about having some kind of superhuman immune system, right after Jessica had COVID-19, I proceeded to get gastroenteritis. I’ll spare you the details, but let me just say it was not pretty.

Amazingly, Jessica did not catch it. I guess two years of practicing intense hand-washing pays off when a stomach bug comes a-calling.

So all in all, not a great February, even by February’s already low standards.

The one bright spot that I get to enjoy every February is my birthday, just as the month is finishing up. Last year I spent my birthday—the big five oh—in lockdown. But two years ago, right before the world shut down, I had a lovely birthday weekend in Galway. This year, as The Situation began to unwind and de-escalate, I thought it would be good to reprieve that birthday trip.

We went to Galway. We ate wonderful food at Aniar. We listened to some great trad music. We drink some pints. It was good.

But it was hard to enjoy the trip knowing what was happening elsewhere in Europe. I’d blame February for being a bastard again, but in this case the bastard is clearly Vladimar Putin. Fucker.

Just as it’s hard to switch off for a birthday break, it’s equally challenging to go back to work and continue as usual. It feels very strange to be spending the days working on stuff that clearly, in the grand scheme of things, is utterly trivial.

I take some consolation in the fact that everyone else feels this way too, and everyone is united in solidarity with Ukraine. (There are some people in my social media timelines who also feel the need to point out that other countries have been invaded and bombed too. I know it’s not their intention but there’s a strong “all lives matter” vibe to that kind of whataboutism. Hush.)

Anyway. February’s gone. It’s March. Things still feel very grim indeed. But perhaps, just perhaps, there’s a hint of Spring in the air. Winter will not last forever.

Announcing UX London 2022

For the past two years, all of Clearleft’s events have been online. Like everyone else running conferences, we had to pivot in the face of The Situation.

In hindsight, it’s remarkable how well those online events went. This was new territory for everyone—speakers, attendees, and organisers.

UX Fest was a real highlight. I had the pleasure of hosting the event, giving it my Woganesque best. It was hard work, but it paid off.

Still, it’s not quite the same as gathering together with your peers in one place for a shared collective experience. I’ve really been missing in-person events (and from what I’ve seen in people’s end-of-year blog posts, I’m not alone).

That’s why I’m absolutely thrilled that UX London is back in 2022! Save the dates; June 28th to 30th. We’ve got a new venue too: the supremely cool Tobacco Dock.

This is going to be a summertime festival of design. It’ll be thought-provoking, practical, fun, and above all, safe.

It feels kind of weird to be planning an in-person event now, when we’re just emerging from The Omicron Variant, but putting on UX London 2022 isn’t just an act of optimism. It’s a calculated move. While nothing is certain, late June 2022 should be the perfect time to safely gather the UX community again.

It’s a particularly exciting event for me. Not only will I be hosting it, this time I’m also curating the line-up.

I’ve curated conference line-ups before: dConstruct, Responsive Day Out, and Patterns Day. But those were all one-day events. UX London is three times as big!

It’s a lot of pressure, but I’m already extremely excited about the line-up. If my plan comes together, this is going to be an unmissable collection of mindbombs. I’ve already got some speakers confirmed so keep an eye on the website, Twitter or sign up for the newsletter to get the announcements as when they happen.

The format of UX London has been honed over the years. I think it’s got just the right balance.

Each day has a morning of inspiring talks—a mixture of big-picture keynotes and punchy shorter case studies. The talks are all on a single track; everyone shares that experience. Then, after lunch, there’s an afternoon of half-day workshops. Those happen in parallel, so you choose which workshop you want to attend.

I think this mixture of the inspirational and the practical is the perfect blend. Your boss can send you to UX London knowing that you’re going to learn valuable new skills, but you’ll also leave with your mind expanded by new ideas.

Like I said, I’m excited!

Naturally, I’m nervous too. Putting on an event is a risky endeavour at the best times. Putting an event after a two-year pandemic is even more uncertain. What if no one comes? Maybe people aren’t ready to return to in-person events. But I can equally imagine the opposite situation. Maybe people are craving a community gathering after two years of sitting in front of screens. That’s definitely how I’m feeling.

If you’re feeling the same, then join me in London in June. Tickets are on sale now. You can get three-day early-bird pass, or you can buy a ticket for an individual day. But I hope you’ll join me for the whole event—I can’t wait to see you there!

2021

2020 was the year of the virus. 2021 was the year of the vaccine …and the virus, obviously, but still it felt like the year we fought back. With science!

Whenever someone writes and shares one of these year-end retrospectives the result is, by its very nature, personal. These last two years are different though. We all still have our own personal perspectives, but we also all share a collective experience of The Ongoing Situation.

Like, I can point to three pivotal events in 2021 and I bet you could point to the same three for you:

  1. getting my first vaccine shot in March,
  2. getting my second vaccine shot in June, and
  3. getting my booster shot in December.

So while on the one hand we’re entering 2022 in a depressingly similar way to how we entered 2021 with COVID-19 running rampant, on the other hand, the odds have changed. We can calculate risk. We’ve got more information. And most of all, we’ve got these fantastic vaccines.

I summed up last year in terms of all the things I didn’t do. I could do the same for 2021, but there’s only one important thing that didn’t happen—I didn’t catch a novel coronavirus.

It’s not like I didn’t take some risks. While I was mostly a homebody, I did make excursions to Zürich and Lisbon. One long weekend in London was particurly risky.

At the end of the year, right as The Omicron Variant was ramping up, Jessica and I travelled to Ireland to see my mother, and then travelled to the States to see her family. We managed to dodge the Covid bullets both times, for which I am extremely grateful. My greatest fear throughout The Situation hasn’t been so much about catching Covid myself, but passing it on to others. If I were to give it to a family member or someone more vulnerable than me, I don’t think I could forgive myself.

Now that we’ve seen our families (after a two-year break!), I’m feeling more sanguine about this next stage. I’ll be hunkering down for the next while to ride out this wave, but if I still end up getting infected, at least I won’t have any travel plans to cancel.

But this is meant to be a look back at the year that’s just finished, not a battle plan for 2022.

There were some milestones in 2021:

  1. I turned 50,
  2. TheSession.org turned 20, and
  3. Adactio.com also turned 20.

This means that my websites are 2/5ths of my own age. In ten years time, my websites will be 1/2 of my own age.

Most of my work activities were necessarily online, though I did manage the aforementioned trips to Switzerland and Portugal to speak at honest-to-goodness real live in-person events. The major projects were:

  1. Publishing season two of the Clearleft podcast in February,
  2. Speaking at An Event Apart Online in April,
  3. Hosting UX Fest in June,
  4. Publishing season three of the Clearleft podcast in September, and
  5. Writing a course on responsive design in November.

Outside of work, my highlights of 2021 mostly involved getting to play music with other people—something that didn’t happen much in 2020. Band practice with Salter Cane resumed in late 2021, as did some Irish music sessions. Both are now under an Omicron hiatus but this too shall pass.

Another 2021 highlight was a visit by Tantek in the summer. He was willing to undergo quarantine to get to Brighton, which I really appreciate. It was lovely hanging out with him, even if all our social activities were by necessity outdoors.

But, like I said, the main achievement in 2021 was not catching COVID-19, and more importantly, not passing it on to anyone else. Time will tell whether or not that winning streak will be sustainable in 2022. But at least I feel somewhat prepared for it now, thanks to those magnificent vaccines.

2021 was a shitty year for a lot of people. I feel fortunate that for me, it was merely uneventful. If my only complaint is that I didn’t get to travel and speak as much I’d like, well boo-fucking-hoo, I’ll take it. I’ve got my health. My family members have their health. I don’t take that for granted.

Maybe 2022 will turn out to be similar—shitty for a lot of people, and mostly unenventful for me. Or perhaps 2022 will be a year filled with joyful in-person activities, like conferences and musical gatherings. Either way, I’m ready.

4 + 3

I work a four-day week now.

It started with the first lockdown. Actually, for a while there, I was working just two days a week while we took a “wait and see” attitude at Clearleft to see how The Situation was going to affect work. We weathered that storm, but rather than going back to a full five-day week I decided to try switching to four days instead.

This meant taking a pay cut. Time is literally money when it comes to work. But I decided it was worth it. That’s a privileged position to be in, I know. I managed to pay off the mortgage on our home last year so that reduced some financial pressure. But I also turned fifty, which made me think that I should really be padding some kind of theoretical nest egg. Still, the opportunity to reduce working hours looked good to me.

The ideal situation would be to have everyone switch to a four-day week without any reduction in pay. Some companies have done that but it wasn’t an option for Clearleft, alas.

I’m not the only one working a four-day week at Clearleft. A few people were doing it even before The Situation. We all take Friday as our non-work day, which makes for a nice long three-day weekend.

What’s really nice is that Friday has been declared a “no meeting” day for everyone at Clearleft. That means that those of us working a four-day week know we’re not missing out on anything and it’s pretty nice for people working a five-day week to have a day free of appointments. We have our end-of-week all-hands wind-down on Thursday afternoons.

I haven’t experienced any reduction in productivity. Quite the opposite. There may be a corollay to Parkinson’s Law: work contracts to fill the time available.

At one time, a six-day work week was the norm. It may well be that a four-day work week becomes the default over time. That could dovetail nicely with increasing automation.

I’ve got to say, I’m really, really liking this. It’s quite nice that when Wednesday rolls around, I can say “it’s almost the weekend!”

A three-day weekend feels normal to me now. I could imagine tilting the balance even more over time. Maybe every few years I could reduce the working by a day or half a day. So instead of going from a full-on five-day working week straight into retirement, it would be more of a gentle ratcheting down over the years.

Four days

I had an extra long weekend recently. It was four days of being a culture vulture. It was also four days of ever-increasing risk assessment.

It began on Thursday morning with the first Salter Cane band practice in eighteen months. That was pretty safe—three of us in a room, reminding ourselves of how the songs go. I honestly thought it could’ve been a disaster and that I wouldn’t remember anything, but thanks to a little bit of last-minute revision the evening before, it actually went really well. And boy, did it feel good to plug in and play those songs again.

Later that day, Jessica went up to London. We spent that evening in the Royal Opera House, watching a ballet, The Dante Project. We wore masks. Not everyone else did.

Checked in at Royal Opera House. Ballet time! — with Jessica

The next day, the indoor gatherings continued. We went to the IMAX to see Dune. The opportunity was too good to pass up. It was wonderful! But again, while we wore masks for the duration, not everyone else did.

Checked in at ODEON BFI IMAX for Dune: The IMAX 2D Experience. D U N E — with Jessica

Still, I reckon the ventilation was reasonably good in both the Royal Opera House and the BFI’s IMAX cinema. But that evening we checked into the Clayton Crown Hotel in Cricklewood, venue for the Return To London Town festival of Irish traditional music.

Checked in at Clayton Crown Hotel. Return To London Town 🎶🎻 — with Jessica Checked in at Clayton Crown Hotel. Matt Molloy and Sean Keane 🎶 — with Jessica Checked in at Clayton Crown Hotel. Afternoon session 🎶☘️

That’s where we spent two days going to concerts, sessions, and workshops, all of them indoors. The music was great, and we had a lovely time, but I couldn’t help but feel a sense of nervousness throughout.

When we got back to Brighton, we both took lateral flow tests—thank goodness that these are freely available! We were both negative. We had dodged a viral bullet.

That was the last trip out of town we’ll be making for a while. But even for Brighton-based activities, this is the routine now: weigh up the risks, decide whether an activity is worth it, and if so, testing afterwards.

For example, the week after our trip to London, the Wednesday evening Irish music session at The Jolly Brewer pub started up again here in Brighton. It was one of the things I missed most during The Situation.

I wrote about this at the very start of the first lockdown:

I’m quite certain that one positive outcome of The Situation will be a new-found appreciation for activities we don’t have to do. I’m looking forward to sitting in a pub with a friend or two, or going to see a band, or a play or a film, and just thinking “this is nice.”

I certainly did find myself thinking “this is nice” during the session, which was as wonderful as I had remembered. But I was also thinking about ventilation, and distancing, and airflow. Like I said:

Risks. Benefits. Running the numbers. Making decisions. Trying to do the right thing. Trying to stay safe but also trying to live life.

Changing Situation

The Situation persists. But it has changed. There are no longer any official restrictions to speak of here in England. Instead it’s down to everyone to figure out individually what’s right.

Everyone is evaluating the risks, making calculations and coming to different conclusions. It’s only natural that everyone—myself incuded—thinks they’ve found the Goldilocks zone. “That person is being far too blasé! And that person is being far too cautious! But I’m doing exactly the right thing.”

With that in mind, I’m trying not to be judgemental about the decisions other people are making (apart from the decsion not to get vaccinated—I’m judgemental as hell about those selfish assholes). For example, I wear a mask when I’m on public transport. Other people don’t. I try not to judge them (although really, how hard is it to wear a piece of cloth for the duration of a bus ride? …sorry, that’s judgy).

This tendency to comparison extends to the country level too. Right now England has the highest case numbers for COVID-19 in Europe. I look at Ireland with its magnificentally low levels of vaccine hesistancy and I’m jealous: why can’t we be like that? But then I look to the United States and think, yowzah!, things could be worse.

Jessica and I have made a couple of trips to London. One involved indoor entertainment—the long-delayed premier of Akram Khan’s Creature at Sadlers Wells. We wore masks. Not everyone did. I tried not to judge. Others would judge me for just being inside the building.

The other trip to London was a dog-sitting visit, hanging out with Cider who is a very good boy.

After each excursion like that, we do a lateral flow test. So far, so negative. Having access to free testing makes a big difference to making post-hoc evaluations of risks. It boggles my mind that testing is pricy luxury in the States (there I go again, making comparisons).

We’ve also started playing tunes at a session in our local pub. We make sure to test ourselves before going. Spending an evening in a pub—even a nice chilled-out pub on a Monday evening—is still a risk. But it’s worth it. Each time we go I think “this is nice.”

This isn’t the first time we’ve had to make risk assessments. I remember it was like this last year between the first and second wave. Can we sit outside a restaurant? Can we go see the new Christopher Nolan film?

But it feels different this time because of our vaccinations. I know the Delta variant has altered the game, but the stakes certainly aren’t the same as pre-vaccine times. So while I’m still trying to avoid catching this damned disease, I’m also trying not to let it rule every decision the way it did last year.

It’s a balancing act. It’s the same balancing act that everyone is undertaking. We’re all walking our own individual tightropes. But at least being vaccinated, the tightrope doesn’t feel quite so high off the ground.

I’m speaking at a conference in Lisbon next week. That means going to an airport. That means getting on a plane. That means spending time inside a conference venue.

But it also means I’ll be travelling to a country with a wonderfully high vaccination rate, where I’ll be able to enjoy the sunny weather and dine outdoors in the evening.

Risks. Benefits. Running the numbers. Making decisions. Trying to do the right thing. Trying to stay safe but also trying to live life.

The Situation persists. But it has changed. I look forward to it changing more. I’m in line to get a booster shot before the year is out. That’ll be another factor in my calculations.

I look forward to a time when I won’t have to keep making these calculations. That time isn’t here yet.

Airport time

I went and spoke at an actual real live conference. As expected, it felt good …and weird. All at the same time.

It felt strange to be inside a building with other humans sharing an experience. At times it felt uncomfortable. The speaker’s dinner the night before the conference was lovely …and anxiety-inducing. Not just because it was my first time socialising in ages, but also just because it was indoors. I’ve been avoid indoor dining.

But the travel to Zürich all went smoothly. The airport wasn’t too busy. And on the airplane, everyone was dutifully masked up.

There’s definitely more paperwork and logistics involved in travelling overseas now. Jessica and I had to fill in our passenger locator forms for Switzerland and the UK. We also needed to pre-book a Covid test for two days after we got back. And we had to get a Covid test while we were in Switzerland so that we could show a negative result on returning to England. It doesn’t matter if you’re double-vaccinated; these tests are mandatory, which is totally fair.

Fortunately the conference organisers took care of booking those tests, which was great. On the first day of the conference I ducked out during the first break to go to the clinic next door and have a swab shoved up my nose. Ten minutes later I was handed a test result—negative!—complete with an official-looking stamp on it.

Two days later, after the conference was over, we had time to explore Zürich before heading to the airport to catch our evening flight. We had a very relaxing day which included a lovely boat trip out on the lake.

It was when we got to the airport that the relaxation ended.

We showed up at the airport in loads of time. I subscribe to the Craig Mod school of travel anyway, but given The Situation, I wanted to make sure we accounted for any extra time needed.

We went through security just fine and waited around for our gate to come up on the screen of gates and flights. Once we had a gate, we made our way there. We had to go through passport control but that didn’t take too long.

At the gate, there was a queue so—being residents of England—we immediately got in line. The airline was checking everyone’s paperwork.

When we got to the front of the line, we showed all our documents. Passport? Check. Boarding pass? Check. Passenger locator form? Check. Negative Covid result? Che …wait a minute, said the member of staff, this is in German. According to gov.uk, the test result needs to be in English, French, or Spanish.

I looked at the result. Apart from the heading at the top, all of the actual information was international: names, dates, and the test result itself said “neg.”

Not good enough.

My heart sank. “Call or email the clinic where you got the result. Get them to send you an English or French version” said the airline representative. Okay. We went off to the side and started doing that.

At this point there was still a good 40 or 50 minutes ’till the flight took off. We could sort this out.

I phoned the clinic. It was late Saturday afternoon and the clinic was closed. Shit!

Jessica and I went back to the gate agent we were dealing with and began pleading our case (in German …maybe that would help). She was very sympathetic but her hands were tied. Then she proposed a long shot. There was a Covid-testing centre in the airport. She would call them and tell them we were coming. But at this point it was 35 minutes until the flight left. We’d really have to leg it.

She scribbled down vague directions for where we had to go, and we immediately pelted off.

At this point I feel I should confess. I did not exhibit grace under pressure. I was, to put it mildy, freaking out.

Perhaps because I was the one selfishly indulging in panic, Jessica kept her head. She reminded me that we weren’t travelling to a conference—there wasn’t anywhere we had to be. Worst case scenario, we’d have to spend an extra night in Zürich and get a different flight tomorrow. She was right. I needed to hear that.

I was still freaking out though. We were running around like headless chickens trying to find where we needed to go. The instructions had left out the crucial bit of information that we actually needed to exit through passport control (temporarily re-entering Swiss territory) in order to get to the testing centre. Until we figured that out, we were just running hither and tither in a panic while the clock continued to count down.

It was a nightmare. I don’t mean that figuratively. I mean, I’m pretty sure I’ve had this exact nightmare. I’m in a building with a layout I don’t know and I need to get somewhere urgently but I don’t know how to get there.

Even the reason for this panicked situation felt like it had a dream logic to it. You know when you wake up from a bad dream and you examine the dream in retrospect and you realise it doesn’t actually make any sense? Well, that’s how this felt. You’ve got a negative test result but it needs it to be in one of these three languages …I mean, that sounds like the kind of nonsensical reasoning that should dissolve upon awakening.

Time was slipping away. Our flight leaves in twenty minutes.

Finally we realise that we need to go back through passport control. On the other side we run around some more until we spot the location that matches the vague description we’ve been given. There’s a sign! Covid testing centre!

We burst in through the doors. The gate agent had called ahead so we were expected. The young doctor on duty was cool as a cucumber. He must have to deal with this situation all day long. He calmly got us both to start filling in the appropriate online forms to pay for the tests, but instead of waiting for us to finish doing that, he started the testing straight away. Smart!

This felt like another nightmare I’ve had. I don’t mean having a swab shoved up my nose until it tickles my brain—that was probably the least uncomfortable part of this whole ordeal. I mean I need to fill out this web form accurately. On a touch screen device. And do it as quickly as possible!

Well, we did it. Filled in the forms, got the swabs. But now it was less than fifteen minutes until our flight time and we knew we still had to get back through passport control where there were lines of people.

“You’ll have the test results by email in ten minutes,” said the doctor. “Go!”

We sprinted out of there and went straight for the passport lines. Swallowing my pride, I went to the people at the end of a line. “Our flight leaves in ten minutes! Can we please cut in front!?”

“No.”

Right, next line. “Our flight leaves in…”

“Yes, yes! Go!”

“Thank you! Thank you so much!”

We repeated this craven begging until we got to the front of the line and gave our passports to the same guy who had orginally stamped them first time we came through. He was unfazed.

Then we ran back to the gate. Almost everyone had boarded by this point, but the gate was still open. Maybe we could actually make it!

But we still needed our test results. We both stood at the gate with our phones in hand, the email app open, frantically pulling to refresh.

The minutes were ticking by. At this point the flight departure time had arrived, but the gate agent said there was a slight delay. They could wait one or two minutes more.

Pull, refresh. Pull, refresh.

“I’ve got mine!” shouted Jessica. Half a minute later, mine showed up.

We showed the gate agent the results. She stamped whatever needed to be stamped and we were through.

I couldn’t believe it! Just 15 minutes ago I had been thinking we might as well give up—there was absolutely no way we were going to make it.

But here we were boarding the plane.

We got to our seats and strapped in. We were both quite sweaty and probably looked infectious …but we also had fresh proof that neither of had the ’rona.

We just sat there smiling, looking at each other, and shaking our heads. I just couldn’t believe we had actually made it.

The captain made an announcement. They were having a little technical difficulty with the plane’s system—no doubt the cause of the slight delay, luckily for us. They were going to reboot the system in the time-honoured fashion of turning it off and again.

The lights briefly went out and then came back on as the captain executed this manouvre.

Meanwhile Jessica and I were coming down from our adrenaline rush. Our breathing was beginning to finally slow down.

The captain’s voice came on again. That attempt at fixing the glitch hadn’t worked. So to play it safe, we were going to switch planes. The new plane would take off in an hour and a half from a different gate.

As the other passengers tutted and muttered noises of disapproval, Jessica and I just laughed. A delay? No problem!

But oh, the Alanis Morissette levels of irony! After all that stress at the mercy of the ticking clock, it turned out that time was in plentiful supply after all.

Everything after that proceeded without incident. We got on the replacement plane. We flew back to England. We breezed across the border and made our way home.

It felt good to be home.

Travel

I’m speaking at a conference this week. But unlike all the conference talks I’ve done for the past year and a half, this one won’t be online. I’m going to Zürich.

I have to admit, when I was first contacted about speaking at a real, honest-to-goodness in-person event, I assumed that things would be in a better state by the end of August 2021. The delta variant has somewhat scuppered the predicted trajectory of The Situation.

Still, this isn’t quite like going to speak at an event in 2020. I’m double-vaccinated for one thing. And although this event will be held indoors, the numbers are going to be halved and every attendee will need to show proof of vaccination along with their conference ticket. That helps to put my mind at ease.

But as the event draws nearer, I must admit to feeling uneasy. There’ll be airports and airplanes. I’m not looking forward to dealing with those. But I am looking forward to seeing some lovely people on the other end.

Notified

I got a notification on my phone on Monday.

For most people this would be an unremarkable occurence. For me it’s quite unusual. I’ve written before about my relationship with notifications:

If I install an app on my phone, the first thing I do is switch off all notifications. That saves battery life and sanity.

The only time my phone is allowed to ask for my attention is for phone calls, SMS, or FaceTime (all rare occurrences). I initiate every other interaction—Twitter, Instagram, Foursquare, the web. My phone is a tool that I control, not the other way around.

In short, I allow notifications from humans but never from machines. I am sometimes horrified when I see other people’s phones lighting up with notifications about email, tweets, or—God help us—news stories. I try not to be judgemental, but honestly, how does anyone live like that?

The next version of iOS will feature focus modes allowing you to toggle when certain notifications are allowed. That’s a welcome addition, but it’s kind of horrifying that it’s even necessary. It’s like announcing a new padded helmet that will help reduce the pain the next time you choose to hit your own head with a hammer. It doesn’t really address the underlying problem.

Anyway, I made an exception to my rule about not allowing notifications from non-humans. Given the exceptional circumstances of The Situation, I have allowed notifications from the NHS COVID-19 app.

And that’s why I got a notification on my phone on Monday.

It said that I had come into contact with someone who tested positive for COVID-19 and that I would need to self-isolate until midnight on Friday. I haven’t been out of the house much at all—and never indoors—so I think it must be because I checked into a seafront bar last week for an outdoor drink; the QR code for the venue would’ve encompased both the indoor and outdoor areas.

Even though it wasn’t part of the advice for self-isolation, I got a lateral flow test to see if I was actually infected.

I did the test and I can confidentally say that I would very much like to never repeat that experience.

The test was negative. But I’m still going to stick to the instructions I’ve been given. In fact, that’s probably why testing isn’t part of the recommended advice; I can imagine a lot of people getting a negative test and saying, “I’m sure I’m fine—I don’t need to self-isolate.”

So I won’t be leaving the house until Saturday. This is not a great inconvenience. It’s not like I had many plans. But…

This is why, for the final day of UX Fest, I will be performing my hosting duties from the comfort of my own home instead of the swankier, more professional environment of the Clearleft studio. I hope I don’t bring the tone down too much.

I also had to turn down an invitation to play some tunes with two fully vaccinated fellow musicians on Friday. It felt a bit strange to explain why. “I’d love to, but my phone says I have to stay in.”

I feel like I’m in that Bruce Sterling short story Maneki Neko, obedientally taking orders from my pokkecon.

Summertime in England

On Thursday of last week, Summer arrived in England. I accept full responsibility for this. That morning I left the house early and wore a winter coat. So of course the day was filled with glorious sunshine.

I was up early to head into the Clearleft studio to do a tech check and some pre-records for the upcoming UX Fest. We’ve turned a meeting room into a very swanky-looking recording studio with proper lights, mics, and camera. I’ll be hosting UX Fest, channeling my inner Alan Partridge and Ron Burgundy.

Recording an interview with the brilliant @KrysHiggins for next week’s @UXLondon #UXFest. (I made sure my shirt matched her excellent new book, Better Onboarding by @ABookApart.) https://abookapart.com/products/better-onboarding

Being back in the studio was nice. Some of my Clearleft colleagues joined the agency during The Situation so this was my first chance to meet some of them face to face (or facemask to facemask at least).

The next day I had even more opportunity to see my co-workers without the barriers of computer screens. We had a workplace walk in the countryside to mark one year of becoming an employee-owned agency. We rendezvoused at Devil’s Dyke and walked a bit of the Sussex countryside, just enough to work up an appetite and a thirst to be satiated at the nearby Shepherd and Dog pub in Fulking (near the brilliantly named Fulking Hill). We sat at tables outside, had pints of ale, and a proper pub lunch, chatting all the while, just like in The Before Times.

A nice day for a @Clearleft walk in the country.

When I got back to Brighton I met up with Jessica for a beer in the sun before wandered down to the beach together to meet our friend Kate and celebrate her birthday.

Hanging out on the beach.

Two days of good weather was a blessing, but it didn’t stop there. The next day, Saturday, was even sunnier. We spent the day working in the garden. We planted salads in our raised beds and then fortified those raised beds to make them impenatrable to the family of foxes living in our neighbourbood. Don’t get me wrong, the fox cubs are very cute. I just don’t want them digging up our salads.

There are multiple fox cubs hanging out in the garden. Fuzzy little cuties! 🦊

On Sunday, Jessica and I sauntered up the hill to Brighton Racecourse so we could cheer on Jake as he finished his hundred kilometre walk from London to Brighton. Normally this would be a very strange behaviour, but it was all for a good cause.

After that, we had a pub lunch (outdoors, of course) before heading home. I spent the rest of the day sitting out in the garden, admiring the handiwork of the previous day, reading and occasionally dozing.

Today it’s more of the same. Glorious sunshine. Sitting in the garden. Reading. Playing some tunes on the mandolin. Looking forward to grilling outside for the third evening in a row.

Sitting in the sunshine, playing tunes on my mandolin. ☀️ 🎶

It feels like something is changing and it’s not just the weather. The Situation, while far from ending, is certainly morphing. I still don’t plan on spending any time indoors, but with weather this good, I don’t need to.

In two weeks time I’ll get my second jab of vaccine. Two weeks after that I can start letting my guard down a bit more. Until then, I’ll be staying outdoors. If the weather continues like this, that won’t be a hardship.

Good form

I got a text this morning at 9:40am. It was from the National Health Service, NHS. It said:

You are now eligible for your free NHS coronavirus vaccination. Please book online at https://www.nhs.uk/covid-vaccination or by calling 119. You will need to provide your name, date of birth and postcode. Your phone number has been obtained from your GP records.

Well, it looks like I timed turning fifty just right!

I typed that URL in on my laptop. It redirected to a somewhat longer URL. There’s a very clear call-to-action to “Book or manage your coronavirus vaccination.” On that page there’s very clear copy about who qualifies for vaccination. I clicked on the “Book my appointments” button.

From there, it’s a sequence of short forms, clearly labelled. Semantic accessible HTML, some CSS, and nothing more. If your browser doesn’t support JavaScript (or you’ve disabled it for privacy reasons), that won’t make any difference to your experience. This is the design system in action and it’s an absolute pleasure to experience.

I consider myself relatively tech-savvy so I’m probably not the best judge of the complexity of the booking system, but it certainly seemed to be as simple as possible (but no simpler). It feels like the principle of least power in action.

SMS to HTML (with a URL as the connective tissue between the two). And if those technologies aren’t available, there’s still a telephone number, and finally, a letter by post.

This experience reminded me of where the web really excels. It felt a bit like the web-driven outdoor dining I enjoyed last summer:

Telling people “You have to go to this website” …that seems reasonable. But telling people “You have to download this app” …that’s too much friction.

A native app would’ve been complete overkill. That may sound obvious, but it’s surprising how often the overkill option is the default.

Give me a URL—either by SMS or QR code or written down—and make sure that when I arrive at that URL, the barrier to entry is as low as possible.

Maybe I’ll never need to visit that URL again. In the case of the NHS, I hope I won’t need to visit again. I just need to get in, accomplish my task, and get out again. This is where the World Wide Web shines.

In five days time, I will get my first vaccine jab. I’m very thankful. Thank you to the NHS. Thank you to everyone who helped build the booking process. It’s beautiful.

Remote work on the Clearleft podcast

The sixth episode of season two of the Clearleft podcast is available now. The last episode of the season!

The topic is remote work. The timing is kind of perfect. It was exactly one year ago today that Clearleft went fully remote. Having a podcast episode to mark the anniversary seems fitting.

I didn’t interview anyone specifically for this episode. Instead, whenever I was chatting to someone about some other topic—design systems, prototyping, or whatever—I’d wrap up by asking them to describe their surroundings and ask them how they were adjusting to life at home. After two season’s worth of interviews, I had a decent library of responses. So this episode includes voices you last heard from back in season one: Paul, Charlotte, Amy, and Aarron.

Then the episode shifts. I’ve got excerpts from a panel discussion we held a while back on the future of work. These panel discussions used to happen up in London, but this one was, obviously, online. It’s got a terrific line-up: Jean, Holly, Emma, and Lola, all dialing in from different countries and all sharing their stories openly and honestly. (Fun fact: I first met Lola three years ago at the Pixel Up conference in South Africa and on this day in 2018 we were out on Safari together.)

I’m happy with how this episode turned out. It’s a fitting finish to the season. It’s just seventeen and a half minutes long so take a little time out of your day to have a listen.

As always, if you like what you hear, please spread the word.

March

March 2020 was the month when the coronavirus really hit the fan for much of Europe and North America.

It’s now March 2021. People are understandably thinking about this time last year. Tantek wrote about this anniversary:

We reached our disembarkation stop and stepped off. I put my mask away. We hugged and said our goodbyes. Didn’t think it would be the last time I’d ride MUNI light rail. Or hug a friend without a second thought.

I recently added an “on this day” page to my site. Now that page is starting to surface events from this time last year.

Today, for example, is the one year anniversary of the last talk I gave in a physical space. Myself and Remy travelled to Nottingham to give our talk, How We Built The World Wide Web In Five Days.

The next morning, before travelling back to Brighton (where we’ve been ever since), we had breakfast together in a nice café.

I wrote:

Eating toast with @Rem.

Usually when I post toast updates, it’s a deliberate attempt to be banal. It harks back to the early criticism of blogging as just being people sharing what they’re having for lunch.

But now I look back at that little update and it seems like a momentous event worth shouting from the rooftops. Breaking bread with a good friend? What I wouldn’t give to do that again!

I can’t wait until I can be together with my friends again, doing utterly ordinary things together. To “wallow in the habitual, the banal” as the poet Patrick Kavanagh put it.

I miss hanging out with Tantek. I miss hanging out with Remy. I miss hanging out.

But I’m looking forward to being in a very different situation in March 2022, when I can look back at this time as belonging to a different era.

Between now and then, there’ll be a gradual, bumpy, asynchronous reintroduction of the everyday social pleasures. I won’t take them for granted. I’ll be posting about toast and other everyday occurrences “wherever life pours ordinary plenty.”

Sanguine nation

I have mostly been inside one building for the best part of a year. I have avoided going inside of any other buildings during that time. I have made the occasional foray into shop buildings but rarely and briefly.

Last week I went into another building. But it was probably the safest building to enter. I was there to give blood. Masking and distancing were the order of the day.

I try to give blood whenever I can. Before The Situation, my travelling lifestyle made this difficult. It was tricky to book in advance when I didn’t know if I’d be in the country. And sometimes the destinations I went to prevented me from giving blood on my return.

Well, that’s all changed! For the past year I’ve been able to confidently make blood donation appointments knowing full well that I wasn’t going to be doing any travelling.

On video calls recently, a few people have remarked on how long my hair is now. I realised that in the past year I’ve gone to give blood more often than I’ve been to the hairdresser. Three nill, if you’re keeping score.

But why not do both? A combined haircut and blood donation.

Think about it. In both situations you have to sit in a chair doing nothing for a while.

I realise that the skillsets don’t overlap. Either barbers would need to be trained in the art of finding a vein or health workers would need to be trained in the art of cutting hair while discussing last night’s match and whether you’re going anywhere nice this year.

Anything that encourages more blood donations is good in my books. Perhaps there are other establishments that offer passive sitting activities that could be combined with the donation process.

Nail salons? You could get one hand manicured while donating blood from the other arm.

Libraries and book shops? Why not have a combined book-reading and blood donation? Give a pint and get a signed copy.

Airplanes? You’re stuck in a seat for a few hours anyway. Might as well make it count.

Dentists? Maybe that’s too much multitasking with different parts of the body.

But what about dentistry on airplanes? Specifically the kind of dentistry that requires sedation. The infrastructure is already in place: there are masks above every seat. Shortly after take off, pull the mask towards you and let the nitrous oxide flow. Even without any dentistry, that sounds like a reasonable way to make the hours stuck in an airplane just fly by.

None of us are going to be taking any flights any time soon, but when we do …build back better, I say.

In the meantime, give blood.

2020

In 2020, I didn’t have the honour and privilege of speaking at An Event Apart in places like Seattle, Boston, and Minneapolis. I didn’t experience that rush that comes from sharing ideas with a roomful of people, getting them excited, making them laugh, sparking thoughts. I didn’t enjoy the wonderful and stimulating conversations with my peers that happen in the corridors, or over lunch, or at an after-party. I didn’t have a blast catching up with old friends or making new ones.

But the States wasn’t the only country I didn’t travel to. Closer to home, I didn’t have the opportunity to take the Eurostar and connecting trains to cities like Cologne, Lisbon, and Stockholm. I didn’t sample the food and drink of different countries.

In the summer, I didn’t travel to the west coast of Ireland for the second in year in a row for the annual Willie Clancy festival of traditional Irish music. I didn’t spend each day completely surrounded by music. I didn’t play in some great sessions. I didn’t hear some fantastic and inspiring musicians.

Back here in Brighton, I didn’t go to the session in The Jolly Brewer every Wednesday evening and get lost in the tunes. I didn’t experience that wonderful feeling of making music together and having a pint or two. And every second Sunday afternoon, I didn’t pop along to The Bugle for more jigs and reels.

I didn’t walk into work most days, arrive at the Clearleft studio, and make a nice cup of coffee while chit-chatting with my co-workers. I didn’t get pulled into fascinating conversations about design and development that spontaneously bubble up when you’re in the same space as talented folks.

Every few months, I didn’t get a haircut.

Throughout the year, I didn’t make any weekend trips back to Ireland to visit my mother.

2020 gave me a lot of free time. I used that time to not write a book. And with all that extra time on my hands, I read fewer books than I had read in 2019. Oh, and on the side, I didn’t learn a new programming language. I didn’t discover an enthusiasm for exercise. I didn’t get out of the house and go for a brisk walk on most days. I didn’t start each day prepping my sourdough.

But I did stay at home, thereby slowing the spread of a deadly infectious disease. I’m proud of that.

I did play mandolin. I did talk to my co-workers through a screen. I did eat very well—and very local and seasonal. I did watch lots of television programmes and films. I got by. Sometimes I even took pleasure in this newly-enforced lifestyle.

I made it through 2020. And so did you. That’s an achievement worth celebrating—congratulations!

Let’s see what 2021 doesn’t bring.