Journal tags: software

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Reader

I’ve written before about how I don’t have notifications on my phone or computer. But that doesn’t stop computer programmes waving at me, trying to attract my attention.

If I have my email client open on my computer there’s a red circle with a number in it telling me how many unread emails I have. It’s the same with Slack. If Slack is running and somebody writes something to me, or @here, or @everyone, then a red circle blinks into existence.

There’s a category of programmes like this that want my attention—email, Slack, calendars. In each case, emptiness is the desired end goal. Seeing an inbox too full of emails or a calendar too full of appointments makes me feel queasy. In theory these programmes are acting on my behalf, working for me, making my life easier. And in many ways they do. They help me keep things organised. But they also need to me to take steps: read that email, go to that appointment, catch up with that Slack message. Sometimes it can feel like the tail is wagging the dog and I’m the one doing the bidding of these pieces of software.

My RSS reader should, in theory, fall into the same category. It shows me the number of unread items, just like email or Slack. But for some reason, it feels different. When I open my RSS reader to catch up on the feeds I’m subscribed to, it doesn’t feel like opening my email client. It feels more like opening a book. And, yes, books are also things to be completed—a bookmark not only marks my current page, it also acts as a progress bar—but books are for pleasure. The pleasure might come from escapism, or stimulation, or the pursuit of knowledge. That’s a very different category to email, calendars, and Slack.

I’ve managed to wire my neurological pathways to put RSS in the books category instead of the productivity category. I’m very glad about that. I would hate if catching up on RSS feeds felt like catching up on email. Maybe that’s why I’m never entirely comfortable with newsletters—if there’s an option to subscribe by RSS instead of email, I’ll always take it.

I have two folders in my RSS reader: blogs and magazines. Reading blog posts feels like catching up with what my friends are up to (even if I don’t actually know the person). Reading magazine articles feels like spending a lazy Sunday catching up with some long-form journalism.

I should update this list of my subscriptions. It’s a bit out of date.

Matt made a nice website explaining RSS. And Nicky Case recently wrote about reviving RSS.

Oh, and if you want to have my words in your RSS reader, I have plenty of options for you.

Employee experience design on the Clearleft podcast

The second episode of the second season of the Clearleft podcast is out. It’s all about employee experience design.

This topic came out of conversations with Katie. She really enjoys getting stuck into to the design challenges of the “backstage” tools that are often neglected. This is an area that Chris has been working in recently too, so I quized him on this topic.

They’re both super smart people which makes for a thoroughly enjoyable podcast episode. I usually have more guests on a single episode but it was fun to do a two-hander for once.

The whole thing comes in at just under seventeen minutes and there are some great stories and ideas in there. Have a listen.

And if you’re enjoying listening to the Clearleft podcast as much as I’m enjoying making it, be sure to spread the word wherever you share your recommnedations: Twitter, LinkedIn, Slack, your own website, the rooftop.

Upgrades and polyfills

I started getting some emails recently from people having issues using The Session. The issues sounded similar—an interactive component that wasn’t, well …interacting.

When I asked what device or browser they were using, the answer came back the same: Safari on iPad. But not a new iPad. These were older iPads running older operating systems.

Now, remember, even if I wanted to recommend that they use a different browser, that’s not an option:

Safari is the only browser on iOS devices.

I don’t mean it’s the only browser that ships with iOS devices. I mean it’s the only browser that can be installed on iOS devices.

You can install something called Chrome. You can install something called Firefox. Those aren’t different web browsers. Under the hood they’re using Safari’s rendering engine. They have to.

It gets worse. Not only is there no choice when it comes to rendering engines on iOS, but the rendering engine is also tied to the operating system.

If you’re on an old Apple laptop, you can at least install an up-to-date version of Firefox or Chrome. But you can’t install an up-to-date version of Safari. An up-to-date version of Safari requires an up-to-date version of the operating system.

It’s the same on iOS devices—you can’t install a newer version of Safari without installing a newer version of iOS. But unlike the laptop scenario, you can’t install any version of Firefox of Chrome.

It’s disgraceful.

It’s particularly frustrating when an older device can’t upgrade its operating system. Upgrades for Operating system generally have some hardware requirements. If your device doesn’t meet those requirements, you can’t upgrade your operating system. That wouldn’t matter so much except for the Safari issue. Without an upgraded operating system, your web browsing experience stagnates unnecessarily.

For want of a nail

  • A website feature isn’t working so
  • you need to upgrade your browser which means
  • you need to upgrade your operating sytem but
  • you can’t upgrade your operating system so
  • you need to buy a new device.

Apple doesn’t allow other browsers to be installed on iOS devices so people have to buy new devices if they want to use the web. Handy for Apple. Bad for users. Really bad for the planet.

It’s particularly galling when it comes to iPads. Those are exactly the kind of casual-use devices that shouldn’t need to be caught in the wasteful cycle of being used for a while before getting thrown away. I mean, I get why you might want to have a relatively modern phone—a device that’s constantly with you that you use all the time—but an iPad is the perfect device to just have lying around. You shouldn’t feel pressured to have the latest model if the older version still does the job:

An older tablet makes a great tableside companion in your living room, an effective e-book reader, or a light-duty device for reading mail or checking your favorite websites.

Hang on, though. There’s another angle to this. Why should a website demand an up-to-date browser? If the website has been built using the tried and tested approach of progressive enhancement, then everyone should be able to achieve their goals regardless of what browser or device or operating system they’re using.

On The Session, I’m using progressive enhancement and feature detection everywhere I can. If, for example, I’ve got some JavaScript that’s going to use querySelectorAll and addEventListener, I’ll first test that those methods are available.

if (!document.querySelectorAll || !window.addEventListener) {
  // doesn't cut the mustard.
  return;
}

I try not to assume that anything is supported. So why was I getting emails from people with older iPads describing an interaction that wasn’t working? A JavaScript error was being thrown somewhere and—because of JavaScript’s brittle error-handling—that was causing all the subsequent JavaScript to fail.

I tracked the problem down to a function that was using some DOM methods—matches and closest—as well as the relatively recent JavaScript forEach method. But I had polyfills in place for all of those. Here’s the polyfill I’m using for matches and closest. And here’s the polyfill I’m using for forEach.

Then I spotted the problem. I was using forEach to loop through the results of querySelectorAll. But the polyfill works on arrays. Technically, the output of querySelectorAll isn’t an array. It looks like an array, it quacks like an array, but it’s actually a node list.

So I added this polyfill from Chris Ferdinandi.

That did the trick. I checked with the people with those older iPads and everything is now working just fine.

For the record, here’s the small collection of polyfills I’m using. Polyfills are supposed to be temporary. At some stage, as everyone upgrades their browsers, I should be able to remove them. But as long as some people are stuck with using an older browser, I have to keep those polyfills around.

I wish that Apple would allow other rendering engines to be installed on iOS devices. But if that’s a hell-freezing-over prospect, I wish that Safari updates weren’t tied to operating system updates.

Apple may argue that their browser rendering engine and their operating system are deeply intertwingled. That line of defence worked out great for Microsoft in the ‘90s.

Web browsers on iOS

Safari is the only browser on iOS devices.

I don’t mean it’s the only browser that ships with iOS devices. I mean it’s the only browser that can be installed on iOS devices.

You can install something called Chrome. You can install something called Firefox. Those aren’t different web browsers. Under the hood they’re using Safari’s rendering engine. They have to. The app store doesn’t allow other browsers to be listed. The apps called Chrome and Firefox are little more than skinned versions of Safari.

If you’re a web developer, there are two possible reactions to hearing this. One is “Duh! Everyone knows that!”. The other is “What‽ I never knew that!”

If you fall into the first category, I’m guessing you’ve been a web developer for a while. The fact that Safari is the only browser on iOS devices is something you’ve known for years, and something you assume everyone else knows. It’s common knowledge, right?

But if you’re relatively new to web development—heck, if you’ve been doing web development for half a decade—you might fall into the second category. After all, why would anyone tell you that Safari is the only browser on iOS? It’s common knowledge, right?

So that’s the situation. Safari is the only browser that can run on iOS. The obvious follow-on question is: why?

Apple at this point will respond with something about safety and security, which are certainly important priorities. So let me rephrase the question: why on iOS?

Why can I install Chrome or Firefox or Edge on my Macbook running macOS? If there are safety or security reasons for preventing me from installing those browsers on my iOS device, why don’t those same concerns apply to my macOS device?

At one time, the mobile operating system—iOS—was quite different to the desktop operating system—OS X. Over time the gap has narrowed. At this point, the operating systems are converging. That makes sense. An iPhone, an iPad, and a Macbook aren’t all that different apart from the form factor. It makes sense that computing devices from the same company would share an underlying operating system.

As this convergence continues, the browser question is going to have to be decided in one direction or the other. As it is, Apple’s laptops and desktops strongly encourage you to install software from their app store, though it is still possible to install software by other means. Perhaps they’ll decide that their laptops and desktops should only be able to install software from their app store—a decision they could justify with safety and security concerns.

Imagine that situation. You buy a computer. It comes with one web browser pre-installed. You can’t install a different web browser on your computer.

You wouldn’t stand for it! I mean, Microsoft got fined for anti-competitive behaviour when they pre-bundled their web browser with Windows back in the 90s. You could still install other browsers, but just the act of pre-bundling was seen as an abuse of power. Imagine if Windows never allowed you to install Netscape Navigator?

And yet that’s exactly the situation in 2020.

You buy a computing device from Apple. It might be a Macbook. It might be an iPad. It might be an iPhone. But you can only install your choice of web browser on one of those devices. For now.

It is contradictory. It is hypocritical. It is indefensible.

Mind the gap

In May 2012, Brian LeRoux, the creator of PhoneGap, wrote a post setting out the beliefs, goals and philosophy of the project.

The beliefs are the assumptions that inform everything else. Brian stated two core tenets:

  1. The web solved cross platform.
  2. All technology deprecates with time.

That second belief then informed one of the goals of the PhoneGap project:

The ultimate purpose of PhoneGap is to cease to exist.

Last week, PhoneGap succeeded in its goal:

Since the project’s beginning in 2008, the market has evolved and Progressive Web Apps (PWAs) now bring the power of native apps to web applications.

Today, we are announcing the end of development for PhoneGap.

I think Brian was spot-on with his belief that all technology deprecates with time. I also think it was very astute of him to tie the goals of PhoneGap to that belief. Heck, it’s even in the project name: PhoneGap!

I recently wrote this about Sass and clamp:

I’ve said it before and I’ll say it again, the goal of any good library should be to get so successful as to make itself redundant. That is, the ideas and functionality provided by the tool are so useful and widely adopted that the native technologies—HTML, CSS, and JavaScript—take their cue from those tools.

jQuery is the perfect example of this. jQuery is no longer needed because cross-browser DOM Scripting is now much easier …thanks to jQuery.

Successful libraries and frameworks point the way. They show what developers are yearning for, and that’s where web standards efforts can then focus. When a library or framework is no longer needed, that’s not something to mourn; it’s something to celebrate.

That’s particularly true if the library of code needs to be run by a web browser. The user pays a tax with that extra download so that the developer gets the benefit of the library. When web browsers no longer need the library in order to provide the same functionality, it’s a win for users.

In fact, if you’re providing a front-end library or framework, I believe you should be actively working towards making it obselete. Think of your project as a polyfill. If it’s solving a genuine need, then you should be looking forward to the day when your code is made redundant by web browsers.

One more thing…

I think it was great that Brian documented PhoneGap’s beliefs, goals and philosophy. This is exactly why design principles can be so useful—to clearly set out the priorities of a project, so that there’s no misunderstanding or mixed signals.

If you’re working on a project, take the time to ask yourself what assumptions and beliefs are underpinning the work. Then figure out how those beliefs influence what you prioritise.

Ultimately, the code you produce is the output generated by your priorities. And your priorities are driven by your purpose.

You can make those priorities tangible in the form of design principles.

You can make those design principles visible by publishing them.

Switching

Chris has written about switching code editors. I’m a real stick-in-the-mud when it comes to switching editors. Partly that’s because I’m generally pretty happy with whatever I’m using (right now it’s Atom) but it’s also because I just don’t get that excited about software like this. I probably should care more; I spend plenty of time inside a code editor. And I should really take the time to get to grips with features like keyboard shortcuts—I’m sure I’m working very inefficiently. But, like I said, I find it hard to care enough, and on the whole, I’m content.

I was struck by this observation from Chris:

When moving, I have to take time to make sure it works pretty much like the old one.

That reminded me of a recent switch I made, not with code editors, but with browsers.

I’ve been using Chrome for years. One day it started crashing a lot. So I decided to make the switch to Firefox. Looking back, I’m glad to have had this prompt—I think it’s good to shake things up every now and then, so I don’t get too complacent (says the hypocrite who can’t be bothered to try a new code editor).

Just as Chris noticed with code editors, it was really important that I could move bookmarks (and bookmarklets!) over to my new browser. On the whole, it went pretty smoothly. I had to seek out a few browser extensions but that was pretty much it. And because I use a password manager, logging into all my usual services wasn’t a hassle.

Of all the pieces of software on my computer, the web browser is the one where I definitely spend the most time: reading, linking, publishing. At this point, I’m very used to life with Firefox as my main browser. It’s speedy and stable, and the dev tools are very similar to Chrome’s.

Maybe I’ll switch to Safari at some point. Like I said, I think it’s good to shake things up and get out of my comfort zone.

Now, if I really wanted to get out of my comfort zone, I’d switch operating systems like Dave did with his move to Windows. And I should really try using a different phone OS. Again, this is something that Dave tried with his switch to Android (although that turned out to be unacceptably creepy), and Paul did it ages ago using a Windows phone for a week.

There’s probably a balance to be struck here. I think it’s good to change code editors, browsers, even operating systems and phones every now and then, but I don’t want to feel like I’m constantly in learning mode. There’s something to be said for using tools that are comfortable and familiar, even if they’re outdated.

Going rogue

As soon as tickets were available for the Brighton premiere of Rogue One, I grabbed some—two front-row seats for one minute past midnight on December 15th. No problem. That was the night after the Clearleft end-of-year party on December 14th.

Then I realised how dates work. One minute past midnight on December 15th is the same night as December 14th. I had double-booked myself.

It’s a nice dilemma to have; party or Star Wars? I decided to absolve myself of the decision by buying additional tickets for an evening showing on December 15th. That way, I wouldn’t feel like I had to run out of the Clearleft party before midnight, like some geek Cinderella.

In the end though, I did end up running out of the Clearleft party. I had danced and quaffed my fill, things were starting to get messy, and frankly, I was itching to immerse myself in the newest Star Wars film ever since Graham strapped a VR headset on me earlier in the day and let me fly a virtual X-wing.

Getting in the mood for Rogue One with the Star Wars Battlefront X-Wing VR mission—invigorating! (and only slightly queasy-making)

So, somewhat tired and slightly inebriated, I strapped in for the midnight screening of Rogue One: A Star Wars Story.

I thought it was okay. Some of the fan service scenes really stuck out, and not in a good way. On the whole, I just wasn’t that gripped by the story. Ah, well.

Still, the next evening, I had those extra tickets I had bought as psychological insurance. “Why not?” I thought, and popped along to see it again.

This time, I loved it. It wasn’t just me either. Jessica was equally indifferent the first time ‘round, and she also enjoyed it way more the second time.

I can’t recall having such a dramatic swing in my appraisal of a film from one viewing to the next. I’m not quite sure why it didn’t resonate the first time. Maybe I was just too tired. Maybe I was overthinking it too much, unable to let myself get caught up in the story because I was over-analysing it as a new Star Wars film. Anyway, I’m glad that I like it now.

Much has been made of its similarity to classic World War Two films, which I thought worked really well. But the aspect of the film that I found most thought-provoking was the story of Galen Erso. It’s the classic tale of an apparently good person reluctantly working in service to evil ends.

This reminded me of Mother Night, perhaps my favourite Kurt Vonnegut book (although, let’s face it, many of his books are interchangeable—you could put one down halfway through, and pick another one up, and just keep reading). Mother Night gives the backstory of Howard W. Campbell, who appears as a character in Slaughterhouse Five. In the introduction, Vonnegut states that it’s the one story of his with a moral:

We are what we pretend to be, so we must be careful about what we pretend to be.

If Galen Erso is pretending to work for the Empire, is there any difference to actually working for the Empire? In this case, there’s a get-out clause for this moral dilemma: by sabotaging the work (albeit very, very subtly) Galen’s soul appears to be absolved of sin. That’s the conclusion of the excellent post on the Sci-fi Policy blog, Rogue One: an ‘Engineering Ethics’ Story:

What Galen Erso does is not simply watch a system be built and then whistleblow; he actively shaped the design from its earliest stages considering its ultimate societal impacts. These early design decisions are proactive rather than reactive, which is part of the broader engineering ethics lesson of Rogue One.

I know I’m Godwinning myself with the WWII comparisons, but there are some obvious historical precedents for Erso’s dilemma. The New York Review of Books has an in-depth look at Werner Heisenberg and his “did he/didn’t he?” legacy with Germany’s stalled atom bomb project. One generous reading of his actions is that he kept the project going in order to keep scientists from being sent to the front, but made sure that the project was never ambitious enough to actually achieve destructive ends:

What the letters reveal are glimpses of Heisenberg’s inner life, like the depth of his relief after the meeting with Speer, reassured that things could safely tick along as they were; his deep unhappiness over his failure to explain to Bohr how the German scientists were trying to keep young physicists out of the army while still limiting uranium research work to a reactor, while not pursuing a fission bomb; his care in deciding who among friends and acquaintances could be trusted.

Speaking of Albert Speer, are his hands are clean or dirty? And in the case of either answer, is it because of moral judgement or sheer ignorance? The New Atlantis dives deep into this question in Roger Forsgren’s article The Architecture of Evil:

Speer indeed asserted that his real crime was ambition — that he did what almost any other architect would have done in his place. He also admitted some responsibility, noting, for example, that he had opposed the use of forced labor only when it seemed tactically unsound, and that “it added to my culpability that I had raised no humane and ethical considerations in these cases.” His contrition helped to distance himself from the crude and unrepentant Nazis standing trial with him, and this along with his contrasting personal charm permitted him to be known as the “good Nazi” in the Western press. While many other Nazi officials were hanged for their crimes, the court favorably viewed Speer’s initiative to prevent Hitler’s scorched-earth policy and sentenced him to twenty years’ imprisonment.

I wish that these kinds of questions only applied to the past, but they are all-too relevant today.

Software engineers in the United States are signing a pledge not to participate in the building of a Muslim registry:

We refuse to participate in the creation of databases of identifying information for the United States government to target individuals based on race, religion, or national origin.

That’s all well and good, but it might be that a dedicated registry won’t be necessary if those same engineers are happily contributing their talents to organisations whose business models are based on the ability to track and target people.

But now we’re into slippery slopes and glass houses. One person might draw the line at creating a Muslim registry. Someone else might draw the line at including any kind of invasive tracking script on a website. Someone else again might decide that the line is crossed by including Google Analytics. It’s moral relativism all the way down. But that doesn’t mean we shouldn’t draw lines. Of course it’s hard to live in an ideal state of ethical purity—from the clothes we wear to the food we eat to the electricity we use—but a muddy battleground is still capable of having a line drawn through it.

The question facing the fictional characters Galen Erso and Howard W. Campbell (and the historical figures of Werner Heisenberg and Albert Speer) is this: can I accomplish less evil by working within a morally repugnant system than being outside of it? I’m sure it’s the same question that talented designers ask themselves before taking a job at Facebook.

At one point in Rogue One, Galen Erso explicitly invokes the justification that they’d find someone else to do this work anyway. It sounds a lot like Tim Cook’s memo to Apple staff justifying his presence at a roundtable gathering that legitimised the election of a misogynist bigot to the highest office in the land. I’m sure that Tim Cook, Elon Musk, Jeff Bezos, and Sheryl Sandberg all think they are playing the part of Galen Erso but I wonder if they’ll soon find themselves indistinguishable from Orson Krennic.

Trust

My debit card is due to expire so my bank has sent me a new card to replace it. I’ve spent most of the day updating my billing details on various online services that I pay for with my card.

I’m sure I’ll forget about one or two. There’s the obvious stuff like Netflix and iTunes, but there are also the many services that I use to help keep my websites running smoothly:

But there’s one company that will not be receiving my new debit card details: Adobe. That’s not because of any high-and-mighty concerns I might have about monopolies on the design software market—their software is, mostly, pretty darn good (‘though I’m not keen on their Mafia-style pricing policy). No, the reason why I won’t give Adobe my financial details is that they have proven that they cannot be trusted:

We also believe the attackers removed from our systems certain information relating to 2.9 million Adobe customers, including customer names, encrypted credit or debit card numbers, expiration dates, and other information relating to customer orders.

The story broke two months ago. Everyone has mostly forgotten about it, like it’s no big deal. It is a big deal. It is a very big deal indeed.

I probably won’t be able to avoid using Adobe products completely; I might have to use some of their software at work. But I’ll be damned if they’re ever getting another penny out of me.