While the open web still exists, we really dropped the ball protecting and strengthening it. Fewer people’s first choice for publishing is to start a web site hosted at their own domain. Like the destruction of Pennsylvania Station, sometimes you only know in hindsight that you’ve made a mistake. We were so caught up in Twitter and Facebook that we let the open web crumble. I’m not giving up — I think we can get people excited about blogging and owning their own content again — but it would have been easier if we had realized what we lost earlier.