I helped pioneer UX design. What I see today horrifies me

Jesse has his Oppenheimer moment, with much wailing and gnashing of teeth.

What got lost along the way was a view of UX as something deeper and more significant than a step in the software delivery pipeline: an approach that grounds product design in a broad contextual understanding of the problem and goes beyond the line-item requirements of individual components. Also lost along the way were many of the more holistic and exploratory practices that enabled UX to deliver that kind of foundational value.

I helped pioneer UX design. What I see today horrifies me

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