I wrote this song while my colleague Tim Berners-Lee was inventing something called “The World Wide Web” a few offices away. The song was published in 1993, when less that 100 websites existed.
The first image ever published on the web was of this band, Les Horribles Cernettes …LHC.
Language is a technology. It’s a particularly strange one that’s made of squiggles and sounds and maps of meaning, but like any other technology, it’s hackable.
Good advice on reducing unintended stress via email.
Negativity bias is a tendency for negatives to have a greater effect than positives on our emotional state.
For email this can have radical effects: positive emails seem neutral, neutral emails seem negative, and even slightly negative emails can lead to actual, measurable pain.
Even with the best of intentions we can come off distant — or just plain mean.
In which I have a conversation with a polar bear.
Very well-mannered species …I’ll miss them when they’re gone.
I think “it’s simple” shouldn’t be used to explain something.