Link archive: April 10th, 2018

Why Suffolk Libraries chose to build their own self-service app.

It’s so great to see the initial UX work that James and I prototyped in a design sprint come to fruition in the form of a progressive web app!

In the case of this web-app, if the tablets go offline, they will still store all the transactions that are made by customers. Once the tablet comes back online, it will sync it back up to the server. That is, essentially, what a Progressive Web App is — a kind of a website with a few more security and, most importantly, offline features.

Fantasies of the Future: Design in a World Being Eaten by Software / Paul Robert Lloyd

The transcript of a terrific talk by Paul, calling for a more thoughtful, questioning approach to digital design. It covers the issues I’ve raised about Booking.com’s dark patterns and a post I linked to a while back about the shifting priorities of designers working at scale.

Drawing inspiration from architectural practice, its successes and failures, I question the role of design in a world being eaten by software. When the prevailing technocratic culture permits the creation of products that undermine and exploit users, who will protect citizens within the digital spaces they now inhabit?

Facebook Is Tracking Me Even Though I’m Not on Facebook | American Civil Liberties Union

But while I’ve never “opted in” to Facebook or any of the other big social networks, Facebook still has a detailed profile that can be used to target me. I’ve never consented to having Facebook collect my data, which can be used to draw very detailed inferences about my life, my habits, and my relationships. As we aim to take Facebook to task for its breach of user trust, we need to think about what its capabilities imply for society overall. After all, if you do #deleteFacebook, you’ll find yourself in my shoes: non-consenting, but still subject to Facebook’s globe-spanning surveillance and targeting network.

Facebook’s “shadow profiles” are truly egregious …and if you include social sharing buttons on a website, you’re contributing to the data harvest.

If you administer a website and you include a “Like” button on every page, you’re helping Facebook to build profiles of your visitors, even those who have opted out of the social network.

If you are responsible for running a website, try browsing it with a third-party-blocking extension turned on. Think about how much information you’re requiring your users to send to third parties as a condition for using your site. If you care about being a good steward of your visitors’ data, you can re-design your website to reduce this kind of leakage.

Think like it’s 1995; code like it’s 2035 - Grayscale

This is such a great write-up of the workshop I did in Hong Kong!

Jeremy, it was a pleasure to work with you and you are always welcome here in Hong Kong!

If you fancy having this one-day workshop at your company, get in touch.

Going Offline · An A List Apart Article

The first chapter of my new book Going Offline has been published in A List Apart.

The first hit is free. If you like what you read here and you’re just dying to know how it ends, you can pre-order the book now (it’s shipping on April 24).