I moderated this panel in London last week, all about the growing field of research ops—I genuinely love moderating panels. Here, Richard recounts some of the thought nuggets I prised from the mind casings of the panelists.
A bit of a tangent, but I love this description of reading maps:
Map reading is a complex and uniquely human skill, not at all obvious to a young child. You float out of your body and into the sky, leaving behind the point of view you’ve been accustomed to all your life. Your imagination turns squiggly blue lines and green shading into creeks, mountains, and forests seen from above. Bringing it all together in your mind’s eye, you can picture the surroundings.
Maciej goes marching.
The protests are intentionally decentralized, using a jury-rigged combination of a popular message board, the group chat app Telegram, and in-person huddles at the protests.
This sounds like it shouldn’t possibly work, but the protesters are too young to know that it can’t work, so it works.
Reinventing the web the long way around, in a way that gives Google even more control of it. No thanks.
How Robin really feels about Google AMP:
Here’s my hot take on this: fuck the algorithm, fuck the impressions, and fuck the king. I would rather trade those benefits and burn my website to the ground than be under the boot and heel and of some giant, uncaring corporation.
This’ll be good—the inside story of the marvelous Zooniverse project as told by Chris Lintott. I’m looking forward to getting my hands on a copy of this book when it comes out in a couple of months.
1,841 instances of dark patterns on ecommerce sites, in the categories of sneaking, urgency, misdirection, social proof, scarcity, obstruction, and forced action. You can browse this overview, read the paper, or look at the raw data.
We conducted a large-scale study, analyzing ~53K product pages from ~11K shopping websites to characterize and quantify the prevalence of dark patterns.
All of the talks from ten years of FF Conf …including this pretentious one from five years ago.
From the days of Xerox PARC:
In your garage organization, there’s always a bucket for miscellaneous. You’ve got nuts and bolts and screws and nails, and then, stuff, miscellaneous stuff. That’s kind of what the hamburger menu button was.
Same as it ever was.
Andrew looks at AMP from a technical, UX, and commercial perspective. It looks pretty bad in all three areas. And the common thread is the coercion being applied to publishers.
But casting the web aside and pushing a new proprietary content format (which is optional, but see coercion) seems like an extraordinarily heavy handed way to address it. It’s like saying I see you have a graze on your knee so let’s chop off and replace your whole leg. Instead, we could use the carrot of a premium search result position (as AMP has done) and make it only possible to be there if your site is fast.
He’s absolutely right about how it sounds when the AMP team proudly talk about how many publishers are adopting their framework, as if the framework were actually standing on its own merits instead of being used to blackmail publishers:
It is utterly bizarre to me, akin to a street robber that has convinced himself that people just randomly like giving him their money and has managed to forget the fact that he’s holding a gun to their head.
What if accessibility were a ranking signal for Google search results?
Here’s a thought: what if Google put its thumb on the scale again, only this time for accessibility? What if it treated the Lighthouse accessibility score as a first-class ranking metric?
I completely agree with every single one of Terence’s recommendations here. The difference is that, in my case, they’re just hot takes, whereas he has actually joined the AMP Advisory Committee, joined their meetings, and listened to the concerns of actual publishers.
- AMP isn’t loved by publishers
- AMP is not accessible
- No user research
- AMP spreads fake news
- Signed Exchanges are not the answer
There’s also a very worrying anti-competitive move by Google Search in only showing AMP results to users of Google Chrome.
I’ve been emailing with Paul from the AMP team and I’ve told him that I honestly think that AMP’s goal should be to make itself redundant …the opposite of the direction it’s going in.
As I said in the meeting - if it were up to me, I’d go “Well, AMP was an interesting experiment. Now it is time to shut it down and take the lessons learned back through a proper standards process.”
I suspect that is unlikely to happen. Google shows no sign of dropping AMP. Mind you, I thought that about Google+ and Inbox, so who knows!
What happens when you’re AMP pages are slower than your regular pages …but you’re forced to use AMP anyway if you want to appear in the top stories carousel.
AMP isn’t about speed. It’s about control.
The elephant in the room here is pre-rendering: that’s why Google aren’t using page speed alone as a determining factor for what goes in the carousel.
200 discarded objects from a dump in San Francisco, meticulously catalogued, researched, and documented by Jenny Odell. The result is something more revealing than most pre-planned time capsule projects …although this project may be somewhat short-lived as it’s hosted on Tumblr.
An online documentary series featuring interviews with smart people about the changing role of design.
As technology becomes more complex and opaque, how will we as designers understand its potential, do hands-on work, translate it into forms people can understand and use, and lead meaningful conversations with manufacturers and policymakers about its downstream implications? We are entering a new technology landscape shaped by artificial intelligence, advanced robotics and synthetic biology.
So far there’s Kevin Slavin, Molly Wright Steenson, and Alexandra Daisy Ginsberg, with more to come from the likes of Matt Jones, Anab Jain, Dan Hill, and many, many more.
A Public Record at Risk: The Dire State of News Archiving in the Digital Age - Columbia Journalism Review
This well-researched in-depth piece doesn’t paint a pretty picture for archiving online news:
Of the 21 news organizations in our study, 19 were not taking any protective steps at all to archive their web output. The remaining two lacked formal strategies to ensure that their current practices have the kind of longevity to outlast changes in technology.