Ambient reassurance is the experience of small, unplanned moments of interaction with colleagues that provide reassurance that you’re on the right track. They provide encouragement and they help us to maintain self belief in those moments where we are liable to lapse into unproductive self doubt or imposter syndrome.
In hindsight I realise, these moments flowed naturally in an office environment.
J. Renée Beach writes on Ev’s blog about three things to consider when planning for offline experiences:
- Reach, and
How will you express to your users that the content is up to date, safe and available across their network?