On day 1 of your class about behaviour change in a science course, you learn that behaviour change is not a simple matter of information in, behaviour out. Human behaviour, and changing it, is big and complex.
Meanwhile, on your marketing courses, which I have had the misfortune to attend, the model of changing behaviour is pretty much this: information in, behaviour out.
A collection of design patterns and principles for mitigating the presence and spread of online hate and harassment in social platforms.
Targeted advertising based on online behavior doesn’t just hurt privacy. It also contributes to a range of other harms.
I very much agree with this call to action from the EFF.
Maybe we can finally get away from the ludicrious idea that behavioural advertising is the only possible form of effective advertising. It’s simply not true.
I really hope that Betteridge’s Law doesn’t apply to this headline.
While the dream of “personalized” ads has turned out to be mostly a nightmare, adtech has built some of the wealthiest companies in the world based on tracking us. It’s no surprise to me that as Members of the European Parliament contemplate tackling these many harms, Big Tech is throwing millions of Euros behind a “necessary evil” PR defense for its business model.
But tracking is an unnecessary evil.
Even in today’s tracking-obsessed digital ecosystem it’s perfectly possible to target ads successfully without placing people under surveillance. In fact right now, some of the most effective and highly valued online advertising is contextual — based on search terms, other non-tracking based data, and the context of websites rather than intrusive, dangerous surveillance.
Let’s be clear. Advertising is essential for small and medium size businesses, but tracking is not.
Rather than creating advertising that is more relevant, more timely and more likable we are creating advertising that is more annoying, more disliked, and more avoided.
I promise you, the minute tracking is outlawed, Facebook, Google and the rest of the adtech giants will claim that their new targeting mechanisms (whatever they turn out to be) are superior to tracking.
Behavioral ads are only more profitable than context ads if all the costs of surveillance – the emotional burden of being watched; the risk of breach, identity-theft and fraud; the potential for government seizure of surveillance data – is pushed onto internet users. If companies have to bear those costs, behavioral ads are a total failure, because no one in the history of the human race would actually grant consent to all the things that gets done with our data.
At some point, you won’t be able to visit the first web page ever published without first clicking through a full-page warning injected by your web browser:
Chrome will offer HTTPS-First Mode, which will attempt to upgrade all page loads to HTTPS and display a full-page warning before loading sites that don’t support it. Based on ecosystem feedback, we’ll explore making HTTPS-First mode the default for all users in the future.
We can’t control systems or figure them out. But we can dance with them!
- Get the beat.
- Listen to the wisdom of the system.
- Expose your mental models to the open air.
- Stay humble. Stay a learner.
- Honor and protect information.
- Locate responsibility in the system.
- Make feedback policies for feedback systems.
- Pay attention to what is important, not just what is quantifiable.
- Go for the good of the whole.
- Expand time horizons.
- Expand thought horizons.
- Expand the boundary of caring.
- Celebrate complexity.
- Hold fast to the goal of goodness.
The way most of the internet works today would be considered intolerable if translated into comprehensible real world analogs, but it endures because it is invisible.
You can try to use Facebook’s own tools to make the invisible visible but that kind of transparency isn’t allowed.
Just over a year ago, I pondered some default browser behaviours and how they might be updated.
The first one is happening: Chrome is going to assume https before checking for http.
Now what about the other default behaviour that’s almost 15 years old now? When might a viewport width value of device-width become the default?
Privacy-invasive user tracking is to Google and Facebook what carbon emissions are to fossil fuel companies — a form of highly profitable pollution that for a very long time few people in the mainstream cared about, but now, seemingly suddenly, very many care about quite a bit.
If behavioural ads aren’t more effective than contextual ads, what is all of that data collected for?
If websites opted for a context ads and privacy-focused analytics approach, cookie banners could become obsolete…
See, that’s what I’m talking about;
Levy deftly conflates “advertising” and “personalized advertising”, as if there are no ways to target people planning a wedding without surveilling their web browsing behaviour. Facebook’s campaign casually ignores decades of advertising targeted based on the current webpage or video instead of who those people are because it would impact Facebook’s primary business. Most people who are reading an article about great wedding venues are probably planning a wedding, but you don’t need quite as much of the ad tech stack to make that work.
It me:
Although some communities have listed journalists as “essential workers,” no one claims that status for the keynote speaker. The “work” of being a keynote speaker feels even more ridiculous than usual these days.
I love this little to-do app! Every time you tick something off your list, something grows in your virtual terrarium. Lovely!
A cornucopia of interactive visualisations. You control the horizontal. You control the vertical. Networks, flocking, emergence, diffusion …it’s all here.
I have no doubt that showing just the top outrageous tweets leads to more engagement. If you’re constantly hitting people with outlandish news stories they’ll open the app more often and interact and post about what they think so the cycle continues.
Speculative fiction as a tool for change:
We need to think harder about the future and ask: What if our policies, institutions, and societies didn’t have to be organized as they are now? Good science fiction taps us into a rich seam of radical answers to this question.
This is the real challenge for service workers:
For 30 years, we taught billions of humans that you need to be connected to the internet to consume the web via a browser! This means web users need to unlearn that web sites can’t be used offline.
Chris Ferdinandi has a good rule of thumb:
If something I want to do with JavaScript can be done with CSS instead, use CSS.
Makes sense, given their differing error-handling models:
A JavaScript error can bring all of the JS on a page to screeching halt. Mistype a CSS property or miss a semicolon? The browser just skips the property and moves on. Use an unsupported feature? Same thing.
But he also cautions against going too far with CSS. Anything to do with state should be done with JavaScript:
If the item requires interaction from the user, use JavaScript (things like hovering, focusing, clicking, etc.).
‘Sfunny; I remember when we got pseudo-classes, I wrote a somewhat tongue-in-cheek post called :hover Considered Harmful:
Presentation and behaviour… the twain have met, the waters are muddied, the issues are confused.