Look, employers are always free to – and should! – evaluate the work product produced by employees. But they don’t have to surveil someone’s every move or screenshot their computer every five minutes to do so. That’s monitoring the inputs. Monitor the outputs instead, and you’ll have a much healthier, saner relationship.
If you hire smart, capable people and trust them to do good work – surprise-surprise – people will return the sentiment deliver just that! The irony of setting up these invasive surveillance regimes is that they end up causing the motivation to goof off to beat the very systems that were setup to catch such behavior.
Don’t forget—it’s IndieWebCamp London next weekend!
Can you believe we used to willingly tell Google about every single visitor to basecamp.com by way of Google Analytics? Letting them collect every last byte of information possible through the spying eye of their tracking pixel. Ugh.
In this new world, it feels like an obligation to make sure we’re not aiding and abetting those who seek to exploit our data. Those who hoard every little clue in order to piece of together a puzzle that’ll ultimately reveal all our weakest points and moments, then sell that picture to the highest bidder.
Writing solidifies, chat dissolves. Substantial decisions start and end with an exchange of complete thoughts, not one-line-at-a-time jousts. If it’s important, critical, or fundamental, write it up, don’t chat it down.
This one feels like it should be Somebody’s Law:
If your words can be perceived in different ways, they’ll be understood in the way which does the most harm.
The benchmarks that advertising companies use — intended to measure the number of clicks, sales and downloads that occur after an ad is viewed — are fundamentally misleading. None of these benchmarks distinguish between the selection effect (clicks, purchases and downloads that are happening anyway) and the advertising effect (clicks, purchases and downloads that would not have happened without ads).
It gets worse: the brightest minds of this generation are creating algorithms which only increase the effects of selection.
A terrificly well-written piece on the emperor’s new clothes worn by online advertising. Equal parts economic rigour and Gladwellian anecdata, it’s a joy to read! Kudos to Alana Gillespie for the great translation work (the original article was written in Dutch).
We currently assume that advertising companies always benefit from more data. … But the majority of advertising companies feed their complex algorithms silos full of data even though the practice never delivers the desired result. In the worst case, all that invasion of privacy can even lead to targeting the wrong group of people.
This insight is conspicuously absent from the debate about online privacy. At the moment, we don’t even know whether all this privacy violation works as advertised.
The interaction design of this article is great too—annotations, charts, and more!
A short, snappy web book on product development from Ryan Singer at Basecamp.
Like Resilient Web Design, the whole thing is online for free (really free, not “give us your email address” free).
Sounds like Zach had a great time at Indie Web Camp Düsseldorf:
I can’t really express how meaningful this experience was to me. An antithesis to the rat race of social media, IndieWebCamp was a roomful of kindred spirits that care about the web and their own websites and hosting their own content. It felt like the Google Reader days again, when everyone was blogging and writing on their own sites. I dunno if you can tell but I loved it.
He also made a neat little plug-in that renders negative comments in Comic Sans with mixed cased writing:
This isn’t intended to be a hot-take on Comic Sans. Instead it’s meant to change the tone of the negativity to make it sound like a clown is yelling at a kid’s birthday party.
Today was a good day …and here are the very good photos.
A beautiful post by Brendan, comparing the ease of publishing on the web to the original Flip camera:
Right now there’s a real renaissance of people getting back to blogging on their own sites again. If you’ve been putting it off, think about the beauty and simplicity of that red button, press it, and try and help make the web the place it was always meant to be.
Hear, hear! And before you dismiss this viewpoint as some lawn-off-getting fist-waving from “the old guard”, bear this in mind:
Exactly what it sounds like: a checklist of measures you can take to protect yourself.
Most of these require a certain level of tech-savviness, which is a real shame. On the other hand, some of them are entirely about awareness.
Day one of Indie Web Camp Berlin is done, and it was great! Here’s Charlie’s recap of the sessions she attended.
I know I’m biased because I work with Jerlyn, but I think this in-depth piece by her is really something! She suveys the design system landscape and proposes some lo-fi governance ideas based around good old-fashioned dialogue.
Developing a design system takes collaboration between the makers of the design systems and the different users of the system. It’s a continual process that doesn’t have to require a huge investment in new departments or massive restructuring.
It can start small.
If you must add a rich text editor to an interface, this open source offering from Basecamp looks good.
A step-by-step guide to wrapping up a self-contained bit of functionality (a camera, in this case) into a web component.
Mind you, it would be nice if there were some thought given to fallbacks, like say:
<simple-camera> <input type="file" accept="image/*"> </simple-camera>
Google hijacking and hosting your AMP pages (in order to pre-render them) is pretty terrible for user experience and security:
I’m trying to establish my company as a legitimate business that can be trusted by a stranger to build software for them. Having google.com reeks of a phishing scam or fly by night operation that couldn’t afford their own domain.
Doc Searls Weblog · Facebook’s Cambridge Analytica problems are nothing compared to what’s coming for all of online publishing
What will happen when the Times, the New Yorker and other pubs own up to the simple fact that they are just as guilty as Facebook of leaking its readers’ data to other parties, for—in many if not most cases—God knows what purposes besides “interest-based” advertising? And what happens when the EU comes down on them too? It’s game-on after 25 May, when the EU can start fining violators of the General Data Protection Regulation (GDPR). Key fact: the GDPR protects the data blood of EU citizens wherever they risk having it sucked in the digital world.
Well now, this is a clever bit of hardware hacking.
Surfaces viewed from an angle tend to look shiny, and you can tell if a finger is touching the surface by checking if it’s touching its own reflection.
An astoundingly great piece of writing from Paul Ford, comparing the dot-com bubble and the current blockchain bubble. This resonates so hard:
I knew I was supposed to have an opinion on how the web and the capital markets interacted, but I just wanted to write stuff and put it online. Or to talk about web standards—those documents, crafted by committees at the World Wide Web consortium, that defined the contract between a web browser and a web server, outlining how HTML would work. These standards didn’t define just software, but also culture; this was the raw material of human interaction.
And, damn, if this isn’t the best description the post-bubble web:
Heat and light returned. And bit by bit, the software industry insinuated itself into every aspect of global enterprise. Mobile happened, social networks exploded, jobs returned, and coding schools popped up to convert humans into programmers and feed them to the champing maw of commerce. The abstractions I loved became industries.
Oof! That isn’t even the final gut punch. This is:
Here’s what I finally figured out, 25 years in: What Silicon Valley loves most isn’t the products, or the platforms underneath them, but markets.