Just because there is now a multi-billion-dollar industry based on the abject betrayal of our privacy doesn’t mean the sociopaths who built it have any right whatsoever to continue getting away with it. They talk in circles but their argument boils down to entitlement: they think our privacy is theirs for the taking because they’ve been getting away with taking it without our knowledge, and it is valuable.
Mike follows up on the changes made by email startup Superhuman after his initial post:
I will say this: if you were skeptical of Superhuman’s commitment to privacy and safety after reading the last article, you should probably be even more skeptical after these changes. The company’s efforts demonstrate a desire to tamp down liability and damage to their brand, but they do not show an understanding of the core problem: you should not build software that surreptitiously collects data on people in a way that would surprise and frighten them.
A really excellent analysis by Mike of a dark pattern in the Superhuman email app.
That’s right. A running log of every single time you have opened my email, including your location when you opened it. Before we continue, ask yourself if you expect this information to be collected on you and relayed back to your parent, your child, your spouse, your co-worker, a salesperson, an ex, a random stranger, or a stalker every time you read an email.
Exactly! This violates the principle of least surprise. Also, it’s just plain wrong.
Amazingly though, Mike has been getting pushback from guys on Twitter (and it’s always guys) who don’t think this is a big deal.
Anyway, read the whole thing—it’s fair, balanced, and really well written.
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Dispatches from the disturbing town of Scarfolk, where it is permanently the 1970s:
Scarfolk is more than its famous sewage treatment works, it’s more than its high security mental facilities; it’s more than its world renowned covens; it’s more than its fine reputation which it rebuilt after a spate of grizzly serial killings…
It’s funny and creepy in equal measure. Actually, the creepiness may be the larger measure.
Why are you wearing that stupid man suit?
He sees you when you are sleeping. He knows when you are awake. Be afraid. Be very afraid. And be good ...for goodness sake.
Now your child can look like a denizen of the uncanny valley with just a little Photoshop magic.