Overwhelmingly, our software is built by well-paid teams with huge monitors and incredibly fast computers running on a high-bandwidth internet connection. We run MacBook Pros, we have cinema displays, we carry iPhones.
That’s not what the rest of the world looks like.
What was once a rich selection of blogs and websites has been compressed under the powerful weight of a few dominant platforms. This concentration of power creates a new set of gatekeepers, allowing a handful of platforms to control which ideas and opinions are seen and shared.
Tim Berners-Lee on the 29th anniversary of Information Management: A Proposal.
Two myths currently limit our collective imagination: the myth that advertising is the only possible business model for online companies, and the myth that it’s too late to change the way platforms operate. On both points, we need to be a little more creative.
While the problems facing the web are complex and large, I think we should see them as bugs: problems with existing code and software systems that have been created by people — and can be fixed by people.
A wonderful source of data on user behaviour and perceived skill levels online.