I think these are great habit-forming ideas for any web designer or developer: a day without using your mouse; a day with your display set to grayscale; a day spent using a different web browser; a day with your internet connection throttled. I’m going to try these!
This is absolutely brilliant!
Forgive my excitement, but this transcript of Charlie’s talk is so, so good—an equal mix of history and practical advice. Once you’ve read it, share it. I want everyone to have the pleasure of reading this inspiring piece!
It is this flirty declarative nature makes HTML so incredibly robust. Just look at this video. It shows me pulling chunks out of the Amazon homepage as I browse it, while the page continues to run.
Let’s just stop and think about that, because we take it for granted. I’m pulling chunks of code out of a running computer application, AND IT IS STILL WORKING.
Just how… INCREDIBLE is that? Can you imagine pulling random chunks of code out of the memory of your iPhone or Windows laptop, and still expecting it to work? Of course not! But with HTML, it’s a given.
Maybe being able to speak a foreign language is more fun than using a translation software.
Whenever we are about to substitute a laborious activity such as learning a language, cooking a meal, or tending to plants with a — deceptively — simple solution, we might always ask ourselves: Should the technology grow — or the person using it?
See, this is what I’m talking about—seamlessness is not, in my opinion, a desirable goal for its own sake. Every augmentation is also an amputation.
Some questions for us to ask ourselves as we design and build:
- Empowerment: Who’s having the fun?
- Resilience: Does it make us more vulnerable?
- Empathy: What is the impact of simplification on others?
A series of small suggestions that anyone can try so that they can better empathise with people who experience digital products differently.
These prompts are intended to help build empathy, not describe any one person’s experience. These prompts are not intended to tokenize the experience of the individuals experiencing these conditions.
Over the years I’ve come to realize that most difficult part of making websites isn’t the code, it’s the “hidden expectations”, the unseen aspects I didn’t know were my responsibility when I started: Accessibility, Security, Performance, and Empathy.
A heartfelt call to web developers to consider the needs of the many and varied people trying to use what we build.
It is about making products that serve all users equally. It is about putting ourselves in others’ shoes. It is about trying to imagine the frustration and difficulty of using our products when the conditions aren’t what we’re used to. It is about being human.
Trent proposes a way to avoid implementing dark patterns: take a leaf from the progressive enhancement playbook and assume the worst conditions for your user’s context.
Empathy is for everyone:
No matter how many times I go through this journey, it never stops surprising me how easy it is to lose perspective in the heat of a project and forget that there is no difference between a user, a client and a designer. It shouldn’t be so hard to remember that no matter the title, we’re all just people trying to get things done.
A nice reminder from Viv.
CAPTHCAs are a terrible, terrible solution to a technological problem. But at least these CAPTCHAs acknowledge that the person typing is not only not-a-bot, but a human being.
Before we point the finger and laugh at the Facebook users leaving confused comments on Read Write Web, we should look to our own experiences with Google Buzz.
An excellent rumination on the meaning of accessibility, prompted by real world experiences.
Now this is what I call a captcha. You want to know about my mother? I'll tell you about my mother.