Design systems can often ‘read’ as very top down, but need to be bottom up to reflect the needs of different users of different services in different contexts.
I’ve yet to be involved in a design system that hasn’t struggled to some extent for participation and contribution from the whole of its design community.
Aaaaaand the circle is now complete.
It is a crisis of care.
As with anything, it’s not about the technology itself:
A well-made design system created for the right reasons is reparative. One created for the wrong reasons becomes a weapon for displacement. Tools are always beholden to values. This is well-trodden territory.
Another follow-on to my post about design systems and automation. Here, Matthew invokes the spirit of the much-misunderstood Luddite martyrs. It’s good stuff.
Design systems are used by greedy software companies to fatten their bottom line. UI kits replace skilled designers with cheap commoditized labor.
Agile practices pressure teams to deliver more and faster. Scrum underscores soulless feature factories that suck the joy from the craft of software development.
But progress requires more than breaking looms.
Brad weighs in on what I wrote about design systems and automation. He rightly points out that the issue isn’t with any particular tool—and a design system is, after all, a tool—but rather with the culture and processes of the organisation.
Sure, design systems have the ability to dehumanize and that’s something to actively watch out for. But I’d also say to pay close attention to the processes and organizational culture we take part in and contribute to.
There’s a full-on rant here about the dehumanising effects of what’s called “agile” at scale:
I’ve come to the conclusion that “enterprise web development” is just regular web development, only stripped of any joy or creativity or autonomy. It’s plugging a bunch of smart people into the matrix and forcing them to crank out widgets and move the little cards to the right.
But a design system that optimizes for consistency relies on compliance: specifically, the people using the system have to comply with the system’s rules, in order to deliver on that promised consistency. And this is why that, as a way of doing something, a design system can be pretty dehumanizing.
Ethan shares his thoughts on what I wrote about design systems and automation. He offers this test on whether a design system is empowering or disempowering:
Does the system you work with allow you to control the process of your work, to make situational decisions? Or is it simply a set of rules you have to follow?
When people ask where to find you on the web, what do you tell them? Your personal website can be your home on the web. Or, if you don’t like to share your personal life in public, it can be more like your office. As with your home or your office, you can make it work for your own needs. Do you need a place that’s great for socialising, or somewhere to present your work? Without the constraints of somebody else’s platform, you get to choose what works for you.
A terrific piece from Laura enumerating the many ways that having your own website can empower you.
Have you already got your own website already? Fabulous! Is there anything you can do to make it easier for those who don’t have their own sites yet? Could you help a person move their site away from a big platform? Could you write a tutorial or script that provides guidance and reassurance?
Dave stops feeding his site’s visitors data to Google. I wish more people (and companies) would join him.
There’s also an empowering #indieweb feeling about owning your analytics too. I pay for the server my analytics collector runs on. It’s on my own subdomain. It’s mine.
Dave on the opaqueness of toolchains:
As toolchains grow and become more complex, unless you are expertly familiar with them, it’s very unclear what transformations are happening in our code. Tracking the differences between the input and output and the processes that code underwent can be overwhelming. When there’s a problem, it’s increasingly difficult to hop into the assembly line and diagnose the issue.
There’s a connection here to one of the biggest issues with what’s currently being labelled “AI”:
In the same way AI needs some design to show its work in how it came to its final answer, I feel that our automated build tools could use some help as well.
I really like this suggestion for making the invisble visible:
I sometimes wonder if Webpack or Gulp or [Insert Your Build Tool Here] could benefit from a Scratch-like interface for buildchains.
This is something I struggle to articulate to friends who are suffering because they feel tied to silos like Facebook and Twitter:
What self-publishing does is provide me a choice, which makes me feel good. I feel like I can step away from platforms at will and I don’t feel as shackled as I have done previously.
A very thoughtful post from Stuart, ostensibly about “view source”, but really about empowerment, choice, and respect.
I like that the web is made up of separate bits that you can see if you want to. You can understand how it works by piecing together the parts. It’s not meant to be a sealed unit, an appliance which does what the owner wants it to and restricts everything else. That’s what apps do. The web’s better than that.
“I Was Devastated”: Tim Berners-Lee, the Man Who Created the World Wide Web, Has Some Regrets | Vanity Fair
Are we headed toward an Orwellian future where a handful of corporations monitor and control our lives? Or are we on the verge of creating a better version of society online, one where the free flow of ideas and information helps cure disease, expose corruption, reverse injustices?
It’s hard to believe that anyone—even Zuckerberg—wants the 1984 version. He didn’t found Facebook to manipulate elections; Jack Dorsey and the other Twitter founders didn’t intend to give Donald Trump a digital bullhorn. And this is what makes Berners-Lee believe that this battle over our digital future can be won. As public outrage grows over the centralization of the Web, and as enlarging numbers of coders join the effort to decentralize it, he has visions of the rest of us rising up and joining him.
Before social media monoliths made us into little mechanical turks for advertising platforms, we had organic homes on the web. We had pages that were ours. And they could look however you wanted. And you could write whatever you wanted on there.
There weren’t comments if you didn’t want them. There were no photo dimensions to adhere to. No 140-character limits. No BS. Or lots of BS. Either way, the choice was yours because you owned your site and you could do whatever you wanted.
Between the utopian and dystopian, which vision of the future seems more likely to you? Which vision seems more true to how we currently live with technology, in the form of our smartphones and social media apps?
If only all documentation was as great as this old manual for the ZX Spectrum that Remy uncovered:
The manual is an instruction book on how to program the Spectrum. It’s a full book, with detailed directions and information on how the machine works, how the programming language works, includes human readable sentences explaining logic and even goes so far as touching on what hex values perform which assembly functions.
When we talk about things being “inspiring”, it’s rarely in regards to computer manuals. But, damn, if this isn’t inspiring!
This book stirs a passion inside of me that tells me that I can make something new from an existing thing. It reminds me of the 80s Lego boxes: unlike today’s Lego, the back of a Lego box would include pictures of creations that you could make with your Lego set. It didn’t include any instructions to do so, but it always made me think to myself: “I can make something more with these bricks”.
Beneath the URL shorteners, the web!
It’s increasingly apparent that a more digitally literate citizenry would be good for a thousand different reasons. A great way to start would be to make URLs visible again, to let people see the infrastructure they’re living in.
When I’m asked to give an example of a beautiful piece of design, perfect in form and function, I often respond with “the URL.”
I love every word of this beautifully-written love letter from Brendan.
A Firefox plugin that ring-fences all Facebook activity to the facebook.com domain. Once you close that tab, this extension takes care of garbage collection, ensuring that Facebook tracking scripts don’t leak into any other browsing activities.
Anil documents the steady decline of empowering features from web browsers: view source; in-situ authoring; transclusion, but finishes with the greatest loss of all: your own website at your own address.
There are no technical barriers for why we couldn’t share our photos to our own sites instead of to Instagram, or why we couldn’t post stupid memes to our own web address instead of on Facebook or Reddit. There are social barriers, of course — if we stubbornly used our own websites right now, none of our family or friends would see our stuff. Yet there’s been a dogged community of web nerds working on that problem for a decade or two, trying to see if they can get the ease or convenience of sharing on Facebook or Twitter or Instagram to work across a distributed network where everyone has their own websites.
(Although it’s a bit of shame that Anil posted this on Ev’s blog instead of his own.)
Maybe being able to speak a foreign language is more fun than using a translation software.
Whenever we are about to substitute a laborious activity such as learning a language, cooking a meal, or tending to plants with a — deceptively — simple solution, we might always ask ourselves: Should the technology grow — or the person using it?
See, this is what I’m talking about—seamlessness is not, in my opinion, a desirable goal for its own sake. Every augmentation is also an amputation.
Some questions for us to ask ourselves as we design and build:
- Empowerment: Who’s having the fun?
- Resilience: Does it make us more vulnerable?
- Empathy: What is the impact of simplification on others?