I should emphasize that rejecting longtermism does not mean that one must reject long-term thinking. You ought to care equally about people no matter when they exist, whether today, next year, or in a couple billion years henceforth. If we shouldn’t discriminate against people based on their spatial distance from us, we shouldn’t discriminate against them based on their temporal distance, either. Many of the problems we face today, such as climate change, will have devastating consequences for future generations hundreds or thousands of years in the future. That should matter. We should be willing to make sacrifices for their wellbeing, just as we make sacrifices for those alive today by donating to charities that fight global poverty. But this does not mean that one must genuflect before the altar of “future value” or “our potential,” understood in techno-Utopian terms of colonizing space, becoming posthuman, subjugating the natural world, maximizing economic productivity, and creating massive computer simulations stuffed with 1045 digital beings.
Rationality does not work for ethical decisions. It can help you determine means, “what’s the best way to do this” but it can’t determine ends.
It isn’t even that great for means.
Bringing Dark Patterns to Light. Transcript of the speech I gave at the… | by Harry Brignull | Jun, 2021 | Medium
Harry gave a speech at the Federal Trade Commission’s Dark Patterns workshop in April. Here’s the transcript, posted to Ev’s blog.
When I first worked on Dark Patterns in 2010, I was quite naive. I thought that they could be eradicated by shaming the companies that used them, and by encouraging designers to use a code of ethics.
The fact that we’re here today means that approach didn’t work.
Many, if not all, of our world’s most wicked problems are rooted in the excessive hiding of complexity behind illusions of simplicity—the relentless shielding of messy details in favor of easy-to-use interfaces.
But there’s always a tradeoff between complexity, truth, and control. The more details are hidden, the harder it is to understand how the system actually works. (And the harder it is to control). The map becomes less and less representative of the territory. We often trade completeness and control for simplicity. We’d rather have a map that’s easy to navigate than a map that shows us every single detail about the territory. We’d rather have a simple user interface than an infinitely flexible one that exposes a bunch of switches and settings. We don’t want to have to think too hard. We just want to get where we’re going.
Seamful and seamless design are reframed here as ethical and deceptive design:
Ethical design is like a glove. It obscures the underlying structure (i.e. your hand) but preserves some truth about its shape and how it works. Deceptive design is like a mitten. It obscures the underlying structure and also hides a lot about its shape and how it works.
Increasingly, I think UX doesn’t live up to its original meaning of “user experience.” Instead, much of the discpline today, as it’s practiced in Big Tech firms, is better described by a new name.
UX is now “user exploitation.”
James has penned a sweeping arc from the The Mechanical Turk, Sesame Street, and Teletubbies to Instagram, Facebook, and YouTube.
To be blunt, I feel we, the folks who have been involved with designing and developing for the web for a significant period of time–including me as I feel a strong sense of personal responsibility here–are in no small part responsible for it falling far short of its promise.
I’d like to see more of this thinking – maybe we could call it the future owners test – in contemporary responsible tech work. We mustn’t get so wrapped up in today that we overlook tomorrow.
This is an excellent new tool for showing exactly what kind of tracking a site is doing:
Who is peeking over your shoulder while you work, watch videos, learn, explore, and shop on the internet? Enter the address of any website, and Blacklight will scan it and reveal the specific user-tracking technologies on the site—and who’s getting your data. You may be surprised at what you learn.
Best of all, you can inspect the raw data and analyse the methodology.
There are some accompanying explainers:
RFC 8890 maybe the closest thing we’ve got to a Hippocratic oath right now.
A community that agrees to principles that are informed by shared values can use them to navigate hard decisions.
Many discussions influenced this document, both inside and outside of the IETF and IAB. In particular, Edward Snowden’s comments regarding the priority of end users at IETF 93 and the HTML5 Priority of Constituencies were both influential.
Now this is the kind of response I was hoping to stir up with the first season of the Clearleft podcast!
With echos of design’s subjugation reverberating across all six episodes, this first season inadvertently told the story of how my profession has been captured by a desire to serve business interests above all others, while being disarmed by its tendency for introspection and need to be recognised.
Can digital design redeem itself? I hope so. Maybe in the next season of the Clearleft podcast, we’ll find out how.
As a web designer or developer burnout comes calling when you try to do good work, but you’re not allowed.
- You want to make the app more performant; your boss wants to fill it full of third party trackers
- You want to make the app more accessible; your boss wants you to focus on the ‘able market’ instead
- You want to word the app more clearly; your boss wants to trick users with misleading language
If you are a good developer, and a good person, asked to do shit work, you will burn out.
I’ve been using Duck Duck Go for ages so I didn’t realise quite how much of a walled garden Google search has become.
41% of the first page of Google search results is taken up by Google products.
Note the fear with which publishers talk about Google (anonymously). It’s the same fear that app developers exhibit when talking about Apple (anonymously).
Ain’t centralisation something?
May 1st was my last day as a VP and Distinguished Engineer at Amazon Web Services, after five years and five months of rewarding fun. I quit in dismay at Amazon firing whistleblowers who were making noise about warehouse employees frightened of Covid-19.
Fair play, Tim Bray!
The victims weren’t abstract entities but real people; here are some of their names: Courtney Bowden, Gerald Bryson, Maren Costa, Emily Cunningham, Bashir Mohammed, and Chris Smalls.
I’m sure it’s a coincidence that every one of them is a person of color, a woman, or both. Right?
I wrote something recently about telling the story of performance. Sue Loh emphasis the importance of understanding what makes people tick:
Performance engineers need to be an interesting mix of data-lovers and people-whisperers.
Can you believe we used to willingly tell Google about every single visitor to basecamp.com by way of Google Analytics? Letting them collect every last byte of information possible through the spying eye of their tracking pixel. Ugh.
In this new world, it feels like an obligation to make sure we’re not aiding and abetting those who seek to exploit our data. Those who hoard every little clue in order to piece of together a puzzle that’ll ultimately reveal all our weakest points and moments, then sell that picture to the highest bidder.