When you stop to consider all the implications of poor performance, it’s hard not to come to the conclusion that poor performance is an ethical issue.
Of all the buzzwords in tech, perhaps none has been deployed with as much philosophical conviction as “frictionless.” Over the past decade or so, eliminating “friction” — the name given to any quality that makes a product more difficult or time-consuming to use — has become an obsession of the tech industry, accepted as gospel by many of the world’s largest companies.
Ben Terrett on balancing the needs of an individual user with the needs of everyone else.
Of course we care about our clients: we want them to be successful and profitable. But we think there’s a balance to be struck between what success means for just the user or customer, and what success means for society.
The terrific Hugo-winning short story about inequality, urban planning, and automation, written by Hao Jinfang and translated by Ken Liu (who translated The Three Body Problem series).
Hao Jinfang also wrote this essay about the story:
I’ve been troubled by inequality for a long time. When I majored in physics as an undergraduate, I once stared at the distribution curve for American household income that showed profound inequality, and tried to fit the data against black-body distribution or Maxwell–Boltzmann distribution. I wanted to know how such a curve came about, and whether it implied some kind of universality: something as natural as particle energy distribution functions, so natural it led to despair.
This instance of collective action from inside a tech company is important, not just for the specifics of Google, but in acting as an example to workers in other companies.
And of all the demands, this is the one that could have the biggest effect in the US tech world:
An end to Forced Arbitration.
This looks like a really interesting two-day event here in Brighton in November. Like Indie Web Camp, it features one day of talks followed by one day of making.
After a day of tech talks from project teams using their skills for social good, you’ll have the chance to take part in workshops and hackathons to use your own talents for a worthy cause.
And you get to go up the i360.
This is excellent news from Mozilla. Firefox is going to make it easier to block vampiric privacy-leeching and performance-draining third-party scripts and trackers.
In the physical world, users wouldn’t expect hundreds of vendors to follow them from store to store, spying on the products they look at or purchase. Users have the same expectations of privacy on the web, and yet in reality, they are tracked wherever they go.
A near-future sci-fi short by Hannu Rajaniemi that’s right on the zeitgest money.
The app in her AR glasses showed the car icon crawling along the winding forest road. In a few minutes, it would reach the sharp right turn where the road met the lake. The turn was marked by a road sign she had carefully defaced the previous day, with tiny dabs of white paint. Nearly invisible to a human, they nevertheless fooled image recognition nets into classifying the sign as a tree.
Prompted by his time at Clearleft’s AI gathering in Juvet, Chris has been delving deep into the stories we tell about artificial intelligence …and what stories are missing.
And here we are at the eponymous answer to the question that I first asked at Juvet around 7 months ago: What stories aren’t we telling ourselves about AI?
What’s happening right now at the US border is heartbreaking and inexcusable. We’re donating 25% of all profits today and tomorrow (June 19 & 20) to RAICES, to help reunite detained immigrant parents and children.
A terrific cautionary look at the history of machine learning and artificial intelligence from the new laugh-a-minute book by James.
An even-handed assessment of the benefits and dangers of machine learning.
The headline is terrible but this interview is an insightful look at evaluating technology.
I remember Kevin Kelly referring to the Amish as “slow geeks”, and remarking that we could all become a little more amish-ish.
It’s not that the Amish view technology as inherently evil. No rules prohibit them from using new inventions. But they carefully consider how each one will change their culture before embracing it. And the best clue as to what will happen comes from watching their neighbors.
The transcript of a talk that is fantastic in every sense.
Fans are organised, motivated, creative, technical, and frankly flat-out awe-inspiring.
Chris weighs up the ethical implications of Google Duplex:
The social hacking that could be accomplished is mind-boggling. For this reason, I expect that having human-sounding narrow AI will be illegal someday. The Duplex demo is a moment of cultural clarity, where it first dawned on us that we can do it, but with only a few exceptions, we shouldn’t.
But he also offers alternatives for designing systems like this:
- Provide disclosure, and
- Design a hot signal:
…design the interface so that it is unmistakeable that it is synthetic. This way, even if the listener missed or misunderstood the disclosure, there is an ongoing signal that reinforces the idea. As designer Ben Sauer puts it, make it “Humane, not human.”
This looks like a terrific use of a Raspberry Pi—blocking adtech surveillance at the network level.
Wouldn’t it be great if the clichéd going-home-for-Christmas/Thanksgiving to fix the printer/wifi included setting up one of these?
There’s an article about Pi-hole in Business Week where the creators offer some advice for those who equate any kind of online advertising with ubiquitous surveillance:
For publishers struggling to survive even with maximum ad surveillance, the Pi-hole team recommends a renewed focus on subscriptions, affiliate links, and curated endorsements for products and services that might truly interest users, similar to the way podcast hosts may talk about how much they personally enjoy a sponsor’s products. There’s nothing wrong with pitching people stuff they might enjoy, the team says. It’s just the constant, ever-intensifying surveillance that needs to stop.
Ethan shares my reaction to Google Duplex:
Frankly, this technology was designed to deceive humans.
And he points out that the team’s priorities are very revealing:
I’ll say this: it’s telling that matters of transparency, disclosure, and trust weren’t considered important for the initial release.
The nature of human nature is that it changes. It can not, therefore, serve as a stable basis for evaluating the impact of technology. Yet the assumption that it doesn’t change serves a useful purpose. Treating human nature as something static, pure and essential elevates the speaker into a position of power. Claiming to tell us who we are, they tell us how we should be.
A hand-wringing, finger-pointing litany of hindsight, published with 11 tracking scripts attached.
- Start With Hippie Good Intentions …
- … Then mix in capitalism on steroids.
- The arrival of Wall Streeters didn’t help …
- … And we paid a high price for keeping it free.
- Everything was designed to be really, really addictive.
- At first, it worked — almost too well.
- No one from Silicon Valley was held accountable …
- … Even as social networks became dangerous and toxic.
- … And even as they invaded our privacy.
- Then came 2016.
- Employees are starting to revolt.
- To fix it, we’ll need a new business model …
- … And some tough regulation.
- Maybe nothing will change.
- … Unless, at the very least, some new people are in charge.