Tags: ethics

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Superhuman’s Superficial Privacy Fixes Do Not Prevent It From Spying on You » Mike Industries

Mike follows up on the changes made by email startup Superhuman after his initial post:

I will say this: if you were skeptical of Superhuman’s commitment to privacy and safety after reading the last article, you should probably be even more skeptical after these changes. The company’s efforts demonstrate a desire to tamp down liability and damage to their brand, but they do not show an understanding of the core problem: you should not build software that surreptitiously collects data on people in a way that would surprise and frighten them.

Superhuman is Spying on You » Mike Industries

A really excellent analysis by Mike of a dark pattern in the Superhuman email app.

That’s right. A running log of every single time you have opened my email, including your location when you opened it. Before we continue, ask yourself if you expect this information to be collected on you and relayed back to your parent, your child, your spouse, your co-worker, a salesperson, an ex, a random stranger, or a stalker every time you read an email.

Exactly! This violates the principle of least surprise. Also, it’s just plain wrong.

Amazingly though, Mike has been getting pushback from guys on Twitter (and it’s always guys) who don’t think this is a big deal.

Anyway, read the whole thing—it’s fair, balanced, and really well written.

Accessibility Events | CSS-Tricks

If you’re using Apple’s VoiceOver, both your phone and your computer will broadcast your assumed disability to the entire internet, unless and until you specifically tell it to stop.

Apple’s new feature a step towards digital apartheid - Axess Lab

I also discussed this accessibility events feature with my friend who is a screen reader user herself. She said it feels like it’s a first step towards a well-meant digital apartheid.

The Ethics of Performance - TimKadlec.com

When you stop to consider all the implications of poor performance, it’s hard not to come to the conclusion that poor performance is an ethical issue.

Is Tech Too Easy to Use? - The New York Times

Seams!

Of all the buzzwords in tech, perhaps none has been deployed with as much philosophical conviction as “frictionless.” Over the past decade or so, eliminating “friction” — the name given to any quality that makes a product more difficult or time-consuming to use — has become an obsession of the tech industry, accepted as gospel by many of the world’s largest companies.

Adding value, by adding values – Public Digital

Ben Terrett on balancing the needs of an individual user with the needs of everyone else.

Of course we care about our clients: we want them to be successful and profitable. But we think there’s a balance to be struck between what success means for just the user or customer, and what success means for society.

Folding Beijing - Uncanny Magazine

The terrific Hugo-winning short story about inequality, urban planning, and automation, written by Hao Jinfang and translated by Ken Liu (who translated The Three Body Problem series).

Hao Jinfang also wrote this essay about the story:

I’ve been troubled by inequality for a long time. When I majored in physics as an undergraduate, I once stared at the distribution curve for American household income that showed profound inequality, and tried to fit the data against black-body distribution or Maxwell–Boltzmann distribution. I wanted to know how such a curve came about, and whether it implied some kind of universality: something as natural as particle energy distribution functions, so natural it led to despair.

Google Walkout Organizers Explain Their Demands

This instance of collective action from inside a tech company is important, not just for the specifics of Google, but in acting as an example to workers in other companies.

And of all the demands, this is the one that could have the biggest effect in the US tech world:

An end to Forced Arbitration.

Escape from Spiderhead | The New Yorker

Madeline sent me a link to this short story from 2010, saying:

It’s like if Margaret Atwood and Thomas Pynchon wrote an episode of Black Mirror. I think you’ll like it!

Yes, and yes.

Good Tech Conf | Using technology for social good

This looks like a really interesting two-day event here in Brighton in November. Like Indie Web Camp, it features one day of talks followed by one day of making.

After a day of tech talks from project teams using their skills for social good, you’ll have the chance to take part in workshops and hackathons to use your own talents for a worthy cause.

And you get to go up the i360.

Changing Our Approach to Anti-tracking - Future Releases

This is excellent news from Mozilla. Firefox is going to make it easier to block vampiric privacy-leeching and performance-draining third-party scripts and trackers.

In the physical world, users wouldn’t expect hundreds of vendors to follow them from store to store, spying on the products they look at or purchase. Users have the same expectations of privacy on the web, and yet in reality, they are tracked wherever they go.

Unchained: A story of love, loss, and blockchain - MIT Technology Review

A near-future sci-fi short by Hannu Rajaniemi that’s right on the zeitgest money.

The app in her AR glasses showed the car icon crawling along the winding forest road. In a few minutes, it would reach the sharp right turn where the road met the lake. The turn was marked by a road sign she had carefully defaced the previous day, with tiny dabs of white paint. Nearly invisible to a human, they nevertheless fooled image recognition nets into classifying the sign as a tree.

Untold AI: The Untold | Sci-fi interfaces

Prompted by his time at Clearleft’s AI gathering in Juvet, Chris has been delving deep into the stories we tell about artificial intelligence …and what stories are missing.

And here we are at the eponymous answer to the question that I first asked at Juvet around 7 months ago: What stories aren’t we telling ourselves about AI?

A Book Apart, We’re donating 25% profits to RAICES

What’s happening right now at the US border is heartbreaking and inexcusable. We’re donating 25% of all profits today and tomorrow (June 19 & 20) to RAICES, to help reunite detained immigrant parents and children.

[Essay] Known Unknowns | New Dark Age by James Bridle | Harper’s Magazine

A terrific cautionary look at the history of machine learning and artificial intelligence from the new laugh-a-minute book by James.

Artificial Intelligence for more human interfaces | Christian Heilmann

An even-handed assessment of the benefits and dangers of machine learning.

The Amish understand a life-changing truth about technology the rest of us don’t — Quartz

The headline is terrible but this interview is an insightful look at evaluating technology.

I remember Kevin Kelly referring to the Amish as “slow geeks”, and remarking that we could all become a little more amish-ish.

It’s not that the Amish view technology as inherently evil. No rules prohibit them from using new inventions. But they carefully consider how each one will change their culture before embracing it. And the best clue as to what will happen comes from watching their neighbors.

Superfan! — Sacha Judd

The transcript of a talk that is fantastic in every sense.

Fans are organised, motivated, creative, technical, and frankly flat-out awe-inspiring.

Google Duplex and the canny rise: a UX pattern – UX Collective

Chris weighs up the ethical implications of Google Duplex:

The social hacking that could be accomplished is mind-boggling. For this reason, I expect that having human-sounding narrow AI will be illegal someday. The Duplex demo is a moment of cultural clarity, where it first dawned on us that we can do it, but with only a few exceptions, we shouldn’t.

But he also offers alternatives for designing systems like this:

  1. Provide disclosure, and
  2. Design a hot signal:

…design the interface so that it is unmistakeable that it is synthetic. This way, even if the listener missed or misunderstood the disclosure, there is an ongoing signal that reinforces the idea. As designer Ben Sauer puts it, make it “Humane, not human.”