The transcript of Nat’s superb Webstock talk.
We need to start thinking about inclusivity the same way as we think about mobile design. We realised with mobile, that we have to put that experience at the centre of what we do, otherwise it won’t be successful and we’ll fail mobile users. We realised we have to design mobile-first.
The same is true for inclusivity. Instead of it being an afterthought if it’s thought about at all, it needs to be our first thought. It needs to be central to our strategy, embedded in how we analyse and solve the problems we encounter. Designing inclusive-first is the only way we’ll manage to serve and protect all of the people who use what we build.