Tags: leisa

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disambiguity - » Yes, you should be using personas

Great post by Leisa on the real reasons for using personas (they might not be the reasons you think).

disambiguity - » Waterfall Bad, Washing Machine Good (IA Summit 07 Slides)

Leisa's slides from the IA Summit in Vegas. Looks like it was an excellent presentation, channelling the spirit of Kelly Goto and Jeff Veen.