The story of Jack Garman and the 1202 alarm—as covered in episode two of the 13 Minutes To The Moon podcast.
Next time you’re faced with a decision, ask yourself: how can this decision be made on the lowest level? Have you given your team the authority to decide? If you haven’t, why not? If they’re not able to make good decisions, you’ve missed an opportunity to be a leader. Empower, enable, and entrust them. Take it from NASA: the ability to delegate quickly and decisively was the key to landing men on the moon.
I got a preview copy of this book and, my oh my, it is superb!
If your job involves dealing with humans (or if it might involve dealing with humans in the future), you’ll definitely want to read this.
I really, really like the way that this straightforward accessibility guide is subdivided by discipline. As Maya wrote in the blog post announcing its launch:
Each person on a team, whether you’re a manager, designer, or developer, has a role to play. Your responsibilities are different depending on your role. So that’s how we structured the guide, with a separate section for each of five roles:
- Product management
- Content design
- UX design
- Visual design
- Front-end development
A really excellent piece from Derek on the history of community management online.
You have to decide what your platform is for and what it’s not for. And, yeah, that means deciding who it’s for and who it’s not for (hint: it’s not bots, nor nazis). That’s not a job you can outsource. The tech won’t do it for you. Not just because it’s your job, but because outsourcing it won’t work. It never does.
Some ideas on the best of use of time in sprint zero of an agile project.
- Understand your context
- Identify risks
- Understand the business process
- Get testing infrastructure
- Understand quality attributes
- Get to know the people
- Prepare an initial product backlog
- Build a walking skeleton/spike
- Build a learning backlog
Agile itself provides us with the ability and opportunity to correct course, it allows us to steer, but it does nothing as such to help us steer correctly.
This observation about (some) agile projects is worryingly familiar:
I was suddenly seized by a horrible thought: what if this new-found agility was used, not teleologically to approach the right outcome over the course of a project, but simply to enshrine the right of middle management to change their minds, to provide a methodological license for arbitrary management? At least under a Waterfall regime they had to apologise when they departed from the plan. With Agile they are allowed, in principle, to make as many changes of direction as they like. But what if Agile was used merely as a license to justify keeping the team in the office night after night in a never-ending saga of rapidly accumulating requirements and dizzying changes of direction? And what if the talk of developer ‘agility’ was just a way of softening up developers for a life of methodologically sanctioned pliability? In short, what if Agile turned out to be worse than Waterfall?
Wise words from Ethan on how to react when people create bespoke patterns instead of using something in an existing pattern library.
It’s easy for an organization to look at that one-off pattern as a problem of compliance, of not following the established rules. And in many cases, that might be true! But it’s also worth recognizing when a variation’s teaching you a lesson: namely, that your design system isn’t meeting the needs of the people who’re using it.
A great round-up of Leading Design—one of the best events I attended in 2017.
A series of posts on the decisions and trade-offs involved in being a tech lead:
I think good tech leads spend a lot of their time somewhere in between the two extremes, adjusting the balance as circumstances demand.
Dealing with Technical & Design Debt - Breakfast Session - Agile Swap Shop (Brighton, England) | Meetup
If you’re a project manager anywhere near Brighton, put this event in your calendar for the morning of May 30th.
Des is right, y’know.
Scope grows in minutes, not months. Look after the minutes, and the months take care of themselves.
Mark gets to the heart of the issue with making responsive designs work with legacy Content Management Systems …or, more accurately, Web Publishing Tools. There’s a difference. A very important difference.
Mashing up Angry Birds and spreadsheets to better visualise project time-tracking.
The companion website to Kevin Hoffman's IA Summit talk, this is a hugely valuable resource for an often-overlooked part of the design process: the kick-off meeting.
This series of cartoon panels is funny because it's true.