It’s not funny, cause it’s true.
Of all the buzzwords in tech, perhaps none has been deployed with as much philosophical conviction as “frictionless.” Over the past decade or so, eliminating “friction” — the name given to any quality that makes a product more difficult or time-consuming to use — has become an obsession of the tech industry, accepted as gospel by many of the world’s largest companies.
A brilliantly written piece by Laurie Penny. Devestating, funny, and sad, featuring journalistic gold like this:
John McAfee has never been convicted of rape and murder, but—crucially—not in the same way that you or I have never been convicted of rape or murder.
This instance of collective action from inside a tech company is important, not just for the specifics of Google, but in acting as an example to workers in other companies.
And of all the demands, this is the one that could have the biggest effect in the US tech world:
An end to Forced Arbitration.
There’s a theory that you can cure this by following standards, except there are more “standards” than there are things computers can actually do, and these standards are all variously improved and maligned by the personal preferences of the people coding them, so no collection of code has ever made it into the real world without doing a few dozen identical things a few dozen not even remotely similar ways. The first few weeks of any job are just figuring out how a program works even if you’re familiar with every single language, framework, and standard that’s involved, because standards are unicorns.
It’ll never catch on.
A bold proposal by Heydon to make the process of styling on the web less painful and more scalable. I think it’s got legs, but do we really need another three-letter initialism?
I have been to Brighton, and seen the summer here, and have concluded that Britons must never be permitted to have summer again. It was as hot and wet as God’s lungs, and there was a man playing the banjo on a beach with no sand. A seagull screamed at me with the voice of a human baby.
Testing the theory that putting the word “total”, “complete”, or “absolute” in front of any noun automatically makes for an excellent insult.
The horror …the horror.
Like a nicotine patch for your phone hand.
Chris weighs up the ethical implications of Google Duplex:
The social hacking that could be accomplished is mind-boggling. For this reason, I expect that having human-sounding narrow AI will be illegal someday. The Duplex demo is a moment of cultural clarity, where it first dawned on us that we can do it, but with only a few exceptions, we shouldn’t.
But he also offers alternatives for designing systems like this:
- Provide disclosure, and
- Design a hot signal:
…design the interface so that it is unmistakeable that it is synthetic. This way, even if the listener missed or misunderstood the disclosure, there is an ongoing signal that reinforces the idea. As designer Ben Sauer puts it, make it “Humane, not human.”
New Privacy Rules Could Make This Woman One of Tech’s Most Important Regulators - The New York Times
It’s kind of surreal to see a profile in the New York Times of my sister-in-law. Then again, she is Ireland’s data protection commissioner, and what with Facebook, Twitter, and Google all being based in Ireland, and with GDPR looming, her work is more important than ever.
By the way, this article has 26 tracking scripts. I don’t recall providing consent for any of them.
A plugin for Slack that will make it look like you’re typing whenever someone else is typing. It isn’t annoying at all.
In what is quite likely the greatest, most poetic showdown since the Thrilla in Manila, Brighton and Hove of the United Kingdom beat Portland of the USA by one-thousandth of a point. Portland scored 8.1631, Brighton scored 8.1632. No really. Brighton is scientifically the most hipster city in the world. Just.
Dave has curated a handy list of eponymous laws.
A thoroughly enjoyable adventure game in your browser. You are the AI of a colony starship. Humanity’s future is in your hands.
Making low effort/high impact changes to interfaces.
This reminds me of something we talk about at Clearleft a lot called “tiny lessons”—it’s the idea that insights and learnings don’t always have to be big and groundbreaking; there’s a disproportionate value in sharing the small little things you learn along the way.