I’d maybe simplify this people problem a bit: the codebase is easy to change, but the incentives within a company are not. And yet it’s the incentives that drive what kind of code gets written — what is acceptable, what needs to get fixed, how people work together. In short, we cannot be expected to fix the code without fixing the organization, too.
Human consciousness is the most astonishing thing, and most of it happened in deep time, beyond the reach of any writing and most legends. Human experience, in general, is prehistoric. And prehistoric experience was just as full as yours and mine: just as deeply felt, just as intelligent, just as real. What we know of it is mostly from durable artifacts and graves. I’m thinking of the woman found near the Snake River, buried at the end of the ice age with a perfectly crafted and unused stone knife tucked under her head. I’m thinking of the huge conical hats, beaten from single pieces of gold and inscribed with calendars, found north of the Alps. I’m thinking of Grave 8 at Vedbæk, where a woman held her premature baby on the spread wing of a swan. These are snapshot that experts can assemble into larger ideas, but what they tell all of us is that we’ve been people, not just humans, for a very long time.
An interview with Joanne McNeil about her new book, Lurking:
Someone who was creating, say, a small decentralized community for a specific group of people would not have luck finding investors, as opposed to Facebook, which sought to build a platform for all.
‘Sfunny, when I was on Quarantine Book Club the other day, this is exactly what I talked about one point—how Facebook (and venture capital) moved the goalposts on what constitutes success and failure on the web.
This is very open and honest. Thank you for writing it, Zell.
I’ve come to accept that our current approach to remedy poor performance largely consists of engineering techniques that stem from the ill effects of our business, product management, and engineering practices. We’re good at applying tourniquets, but not so good at sewing up deep wounds.
It’s becoming increasingly clear that web performance isn’t solely an engineering problem, but a problem of people.
Every day, millions of people rely on independent websites that are mostly created by regular people, weren’t designed as mobile apps, connect deeply to culture, and aren’t run by the giant tech companies. These are a vision of not just what the web once was, but what it can be again.
This really hits home for me. Anil could be describing The Session here:
They often start as a labor of love from one person, or one small, tightly-knit community. The knowledge or information set that they record is considered obscure or even worthless to outsiders, until it becomes so comprehensive that its collective worth is undeniable.
This is a very important message:
Taken together, these sites are as valuable as any of the giant platforms run by the tech titans.
I got a preview copy of this book and, my oh my, it is superb!
If your job involves dealing with humans (or if it might involve dealing with humans in the future), you’ll definitely want to read this.
This is such a lovely farewell from Ellen. We’re all going to miss having her around.
Clearleft really set an example to other companies when it comes to their mission to help their staff pursue their ambitions — their training has given me a much bolder confidence for public speaking, for developing my voice and for getting my ideas out there. The generous attitude to learning, sharing and bold experimentation at Clearleft is one of the best things about working there.
This talk from Peter—looking at the long zoom of history—is right up my alley.
A really excellent piece from Derek on the history of community management online.
You have to decide what your platform is for and what it’s not for. And, yeah, that means deciding who it’s for and who it’s not for (hint: it’s not bots, nor nazis). That’s not a job you can outsource. The tech won’t do it for you. Not just because it’s your job, but because outsourcing it won’t work. It never does.
Maybe being able to speak a foreign language is more fun than using a translation software.
Whenever we are about to substitute a laborious activity such as learning a language, cooking a meal, or tending to plants with a — deceptively — simple solution, we might always ask ourselves: Should the technology grow — or the person using it?
See, this is what I’m talking about—seamlessness is not, in my opinion, a desirable goal for its own sake. Every augmentation is also an amputation.
Some questions for us to ask ourselves as we design and build:
- Empowerment: Who’s having the fun?
- Resilience: Does it make us more vulnerable?
- Empathy: What is the impact of simplification on others?
More on that event with Brian Aldiss I was reminiscing about: that was the first time that Kate unveiled part of her Purple People book:
Jeremy insisted this would be an excellent opportunity for me to read an excerpt from Purple People, and so invited me onto the stage with those illustrious, wordy wizards to share an early indigo excerpt. I was quite literally shaking that night (even more than a talking tree, ho ho), but all was jolly. I read my piece without falling off the stage, and afterwards, folk made some ace and encouraging comments.
Kate’s book—a “jolly dystopia”—will get published if enough of us pledge to back it. So let’s get pledging!
There’s a curiously coloured scheme afoot in Blighty. In an effort to tackle dispiriting, spiralling levels of crime and anti-social behaviour, the government has a new solution: to dye offenders purple.
Science fiction isn’t about technology, it’s about people …and how people change in response to technology.
So ironically, perhaps the only way that any piece of science fiction can be sure that it will remain resonant as the years pass is to make sure that any technical speculation can drop away once it’s no longer relevant. The science will fall back to Earth like an exhausted booster section, tumbling away from the rocket that will one day reach the stars. And then we’ll be left with stories about how people change when change arrives – and that, for me, is what science fiction is.
I think it’s worth revisiting this post by Laurie on a regular basis for a shot of perspective and inspiration.
The web saved my life and then built me a new one. A single living entity, it touches everything in the world and is always getting better — and I can help. I owe it so much; if I can help it out, make it better in any small way, how can I possibly refuse? And if I can make it easier for other people to help make it better, then my efforts are multiplied.
Story of my life:
I have to confess I had no idea what a technical leader really does. I figured it out, eventually.
Seriously, this resonates a lot with what I find myself doing at Clearleft these days.
An ongoing photography project from Curtis:
Beyond Work tells stories about humans at work, with no judgement or glorification. It’s an attempt at unearthing the social, cultural and functional world of work, that’s become invisible in everyday life.
Dividing the world in two.
I was going to say that this is a really lovely post from Jim about Second Life, but it’s no actually about Second Life at all: it’s about a person.
Empathy is for everyone:
No matter how many times I go through this journey, it never stops surprising me how easy it is to lose perspective in the heat of a project and forget that there is no difference between a user, a client and a designer. It shouldn’t be so hard to remember that no matter the title, we’re all just people trying to get things done.
A nice reminder from Viv.