Design systems can often ‘read’ as very top down, but need to be bottom up to reflect the needs of different users of different services in different contexts.
I’ve yet to be involved in a design system that hasn’t struggled to some extent for participation and contribution from the whole of its design community.
Aaaaaand the circle is now complete.
It is a crisis of care.
As with anything, it’s not about the technology itself:
A well-made design system created for the right reasons is reparative. One created for the wrong reasons becomes a weapon for displacement. Tools are always beholden to values. This is well-trodden territory.
Another follow-on to my post about design systems and automation. Here, Matthew invokes the spirit of the much-misunderstood Luddite martyrs. It’s good stuff.
Design systems are used by greedy software companies to fatten their bottom line. UI kits replace skilled designers with cheap commoditized labor.
Agile practices pressure teams to deliver more and faster. Scrum underscores soulless feature factories that suck the joy from the craft of software development.
But progress requires more than breaking looms.
Brad weighs in on what I wrote about design systems and automation. He rightly points out that the issue isn’t with any particular tool—and a design system is, after all, a tool—but rather with the culture and processes of the organisation.
Sure, design systems have the ability to dehumanize and that’s something to actively watch out for. But I’d also say to pay close attention to the processes and organizational culture we take part in and contribute to.
There’s a full-on rant here about the dehumanising effects of what’s called “agile” at scale:
I’ve come to the conclusion that “enterprise web development” is just regular web development, only stripped of any joy or creativity or autonomy. It’s plugging a bunch of smart people into the matrix and forcing them to crank out widgets and move the little cards to the right.
But a design system that optimizes for consistency relies on compliance: specifically, the people using the system have to comply with the system’s rules, in order to deliver on that promised consistency. And this is why that, as a way of doing something, a design system can be pretty dehumanizing.
Ethan shares his thoughts on what I wrote about design systems and automation. He offers this test on whether a design system is empowering or disempowering:
Does the system you work with allow you to control the process of your work, to make situational decisions? Or is it simply a set of rules you have to follow?
When people ask where to find you on the web, what do you tell them? Your personal website can be your home on the web. Or, if you don’t like to share your personal life in public, it can be more like your office. As with your home or your office, you can make it work for your own needs. Do you need a place that’s great for socialising, or somewhere to present your work? Without the constraints of somebody else’s platform, you get to choose what works for you.
A terrific piece from Laura enumerating the many ways that having your own website can empower you.
Have you already got your own website already? Fabulous! Is there anything you can do to make it easier for those who don’t have their own sites yet? Could you help a person move their site away from a big platform? Could you write a tutorial or script that provides guidance and reassurance?
The answer to that is around 1% of the time.
If you had an application bug which occurred 1% of the time, you’d fix it. No team I’ve come across would put up with that level of reliability.
The Jevons Paradox in action:
Even if folks are on a new fast network, they’re very likely choking on the code we’re sending, rendering the potential speed improvements of 5G moot.
The longer I spend in this field, the more convinced I am that web performance is not a technical problem; it’s a people problem.
The way you build web pages—using
IntersectionObserver, for example—can have a direct effect on the climate emergency.
Webpages can be good citizens of battery life.
It’s important to measure the battery impact in Web Inspector and drive those costs down.
Reinventing the web the long way around, in a way that gives Google even more control of it. No thanks.
How Robin really feels about Google AMP:
Here’s my hot take on this: fuck the algorithm, fuck the impressions, and fuck the king. I would rather trade those benefits and burn my website to the ground than be under the boot and heel and of some giant, uncaring corporation.
There’s no sugar-coating it—AMP components are dreadfully inaccessible:
We’ve reached a point where AMP may “solve” the web’s performance issues by supercharging the web’s accessibility problem, excluding even more people from accessing the content they deserve.
Andrew looks at AMP from a technical, UX, and commercial perspective. It looks pretty bad in all three areas. And the common thread is the coercion being applied to publishers.
But casting the web aside and pushing a new proprietary content format (which is optional, but see coercion) seems like an extraordinarily heavy handed way to address it. It’s like saying I see you have a graze on your knee so let’s chop off and replace your whole leg. Instead, we could use the carrot of a premium search result position (as AMP has done) and make it only possible to be there if your site is fast.
He’s absolutely right about how it sounds when the AMP team proudly talk about how many publishers are adopting their framework, as if the framework were actually standing on its own merits instead of being used to blackmail publishers:
It is utterly bizarre to me, akin to a street robber that has convinced himself that people just randomly like giving him their money and has managed to forget the fact that he’s holding a gun to their head.
I completely agree with every single one of Terence’s recommendations here. The difference is that, in my case, they’re just hot takes, whereas he has actually joined the AMP Advisory Committee, joined their meetings, and listened to the concerns of actual publishers.
- AMP isn’t loved by publishers
- AMP is not accessible
- No user research
- AMP spreads fake news
- Signed Exchanges are not the answer
There’s also a very worrying anti-competitive move by Google Search in only showing AMP results to users of Google Chrome.
I’ve been emailing with Paul from the AMP team and I’ve told him that I honestly think that AMP’s goal should be to make itself redundant …the opposite of the direction it’s going in.
As I said in the meeting - if it were up to me, I’d go “Well, AMP was an interesting experiment. Now it is time to shut it down and take the lessons learned back through a proper standards process.”
I suspect that is unlikely to happen. Google shows no sign of dropping AMP. Mind you, I thought that about Google+ and Inbox, so who knows!
The bait’n’switch is laid bare. First, AMP is positioned as a separate format. Then, only AMP pages are allowed ranking in the top stories carousel. Now, let’s pretend none of that ever happened and act as though AMP is just another framework. Oh, and those separate AMP pages that you made? Turns out that was all just “transitional” and you’re supposed to make your entire site in AMP now.
I would genuinely love to know how the Polymer team at Google feel about this pivot. Everything claimed in this blog post about AMP is actually true of Polymer (and other libraries of web components that don’t have the luxury of bribing developers with SEO ranking).
Some alternative facts from the introduction:
AMP isn’t another “channel” or “format” that’s somehow not the web.
Weird …because that’s exactly how it was sold to us (as a direct competitor to similar offerings from Apple and Facebook).
It’s not an SEO thing.
That it outright false. Ask any company actually using AMP why they use it.
It’s not a replacement for HTML.
And yet, the article goes on to try convince you to replace HTML with AMP.
Isn’t this just lovely?
Cassie made a visualisation of the power we’re getting from the solar panels we installed on the roof of the Clearleft building.
I highly recommend reading her blog post about the process too. She does such a great job of explaining how she made API calls, created SVGs, and calculated animations.
Dave stops feeding his site’s visitors data to Google. I wish more people (and companies) would join him.
There’s also an empowering #indieweb feeling about owning your analytics too. I pay for the server my analytics collector runs on. It’s on my own subdomain. It’s mine.
What happens when you’re AMP pages are slower than your regular pages …but you’re forced to use AMP anyway if you want to appear in the top stories carousel.
AMP isn’t about speed. It’s about control.
The elephant in the room here is pre-rendering: that’s why Google aren’t using page speed alone as a determining factor for what goes in the carousel.