A very handy guide to considering privacy at all stages of digital product design:
This guidance is written for technology professionals such as product and UX designers, software engineers, QA testers, and product managers.
This describes how I iterate on The Session:
It comes down to this annoying, upsetting, stupid fact: the only way to build a great product is to use it every day, to stare at it, to hold it in your hands to feel its lumps. The data and customers will lie to you but the product never will.
This whole post reminded of the episode of the Clearleft podcast on measuring design.
The problem underlying all this is that when it comes to building a product, all data is garbage, a lie, or measuring the wrong thing. Folks will be obsessed with clicks and charts and NPS scores—the NFTs of product management—and in this sea of noise they believe they can see the product clearly. There are courses and books and talks all about measuring happiness and growth—surveys! surveys! surveys!—with everyone in the field believing that they’ve built a science when they’ve really built a cult.
We often talk about technical debt — the costs we’ll need to pay in the future when we make short-term compromises. Progressive enhancement is the opposite of that — a sort of technical credit that will make things easier for us in the future.
A good explanation of how progressive enhancement works perfectly with the idea of a minimal viable product:
We focus first on a core experience that delivers what your users are looking for, and then we start adding enhancements that will delight them.
This is very generous of Anna! She has a deck of cards with questions she asks in product planning meetings. You can download the pack for free.
A terrfic presentation from Matt Jones (with the best talk title ever). Pace layers, seamful design, solarpunk, and more.
I really enjoyed this deep dive into some design fiction work done by Fabien Girardin, Simone Rebaudengo, and Fred Scharmen.
(Remember when Simone spoke at dConstruct about toasters? That was great!)
The result of adding more constraints means that the products have a broader appeal due to their simple interface. It reminds me of a Jeremy Keith talk I heard last month about programming languages like CSS which have a simple interface pattern:
selector { property: value }. Simple enough anyone can learn. But simple doesn’t mean it’s simplistic, which gives me a lot to think about.
Baldur Bjarnason writes an immense treatise on the current sad state of software, grounded in the historical perspective of the past sad state of software.
Businesses focus on efficiencies—doing the things that net them the most money for the least effort. By contrast, taxpayer-funded public programs are designed and expected to cover everyone—including, and especially, the most marginalized. That’s why they’re taxpayer-funded; so they don’t face existential risk be eschewing profit-driven decision-making. Does this work perfectly? No. But I think about it a lot when people shit on the bigness and slowness of government. That bigness & slowness is supposed to create space and resources to account for the communities, that a “lean,” fast approach deliberately ignores.
How design fiction was co-opted. A piece by Tim Maughan with soundbites from Julian Bleecker, Anab Jain, and Scott Smith.
When your only tool seems like a smartphone, everything looks like an app.
Amber writes on Ev’s blog about products that deliberately choose to be dependent on smartphone connectivity:
We read service outage stories like these seemingly every week, and have become numb to the fundamental reality: The idea of placing the safety of yourself, your child, or another loved one in the hands of an app dependent on a server you cannot touch, control, or know the status of, is utterly unacceptable.
Brand identity in sci-fi films, like Alien, Total Recall, Robocop, and Back To The Future.
This makes for a nice companion site to Sci-fi Interfaces.
200 discarded objects from a dump in San Francisco, meticulously catalogued, researched, and documented by Jenny Odell. The result is something more revealing than most pre-planned time capsule projects …although this project may be somewhat short-lived as it’s hosted on Tumblr.
A deep dive into Pixar’s sci-fi masterpiece, featuring entertaining detours to communist propaganda and Disney theme parks.
The newest Gary Hustwit film is a documentary about Dieter Rams, featuring plinkity music by Brian Eno.
Rams is a design documentary, but it’s also a rumination on consumerism, materialism, and sustainability.
Prompted by his time at Clearleft’s AI gathering in Juvet, Chris has been delving deep into the stories we tell about artificial intelligence …and what stories are missing.
And here we are at the eponymous answer to the question that I first asked at Juvet around 7 months ago: What stories aren’t we telling ourselves about AI?
From Designing Products with Sound by Amber Case and Aaron Day:
Sound eases cognitive burdens.
Sound is also a powerful brand differentiator.
Sound is emotional.
Finally, sound impacts productivity.
But also:
Not every product needs sound design.
Nick Foster has put the audio of his fantastic dConstruct talk together with his slides.
It’s a terrific, thought-provoking presentation, superbly delivered …and it even has some relevance to progressive enhancement! (you’ll know what I mean if you watch/listen to the whole thing)
A deathwatch for Google products.
See also Charles Arthur’s historical data on Google shutdowns.
A nice profile of BERG’s Little Printer. That Matt Webb is a smart cookie. He is also a very thoughtful cookie.