URLs are the single greatest feature of the web.
The latest version of Chrome is removing seams by messing with the display of the URL.
This is a bug.
The hiding of URLs fits perfectly with AMPs preferred method of making sites fast, which is to host them directly on Google’s servers, and to serve them from a Google domain. Hiding the URL from the user then makes a Google AMP site indistinguishable from an ordinary site.
As well as sharing Charlie’s concern, I also share her hope:
I really hope that the people who are part of Google can stop something awful like this from happening.
Change will be controversial whatever form it takes. But it’s important we do something, because everyone is unsatisfied by URLs. They kind of suck.
Citation very fucking needed.
I’m trying very hard to give Google the benefit of the doubt here, but coming as it does on top of all the AMP shit they’re pulling, it sure seems like Google are trying to remake the web in their image.
Oh, and if you want to talk about URLs confusing people, AMP is a great example.
A very thoughtful post from Stuart, ostensibly about “view source”, but really about empowerment, choice, and respect.
I like that the web is made up of separate bits that you can see if you want to. You can understand how it works by piecing together the parts. It’s not meant to be a sealed unit, an appliance which does what the owner wants it to and restricts everything else. That’s what apps do. The web’s better than that.
A terrific cautionary look at the history of machine learning and artificial intelligence from the new laugh-a-minute book by James.
Beneath the URL shorteners, the web!
It’s increasingly apparent that a more digitally literate citizenry would be good for a thousand different reasons. A great way to start would be to make URLs visible again, to let people see the infrastructure they’re living in.
Maybe being able to speak a foreign language is more fun than using a translation software.
Whenever we are about to substitute a laborious activity such as learning a language, cooking a meal, or tending to plants with a — deceptively — simple solution, we might always ask ourselves: Should the technology grow — or the person using it?
See, this is what I’m talking about—seamlessness is not, in my opinion, a desirable goal for its own sake. Every augmentation is also an amputation.
Some questions for us to ask ourselves as we design and build:
- Empowerment: Who’s having the fun?
- Resilience: Does it make us more vulnerable?
- Empathy: What is the impact of simplification on others?
I like Richard’s five reminders:
- Just because the technology feels magic, it doesn’t mean making it understandable requires magic.
- Designers are going to need to get familiar with new materials to make things make sense to people.
- We need to make sure people have an option to object when something isn’t right.
- We should not fall into the trap of assuming the way to make machine learning understandable should be purely individualistic.
- We also need to think about how we design regulators too.
Something to remember the next time someone describes an experience as “seamless” and means it to be positive:
This is the Amazon move: absolute obfuscation of labor and logistics behind a friendly buy button. The experience for a Sprig customer is super convenient, almost magical; the experience for a chef or courier…? We don’t know. We don’t get to know. We’re just here to press the button.
I feel bad, truly, for Amazon and Sprig and their many peers—SpoonRocket, Postmates, Munchery, and the rest. They build these complicated systems and then they have to hide them, because the way they treat humans is at best mildly depressing and at worst burn-it-down dystopian.
What would it be like if you didn’t have to hide the system?
I guess it goes without saying at this point, but this piece from Frank is beautiful and thought-provoking.
This part in particular touched on some things I’ve been thinking about lately:
Design’s golden calf is simplicity. Speaking as someone who sees, makes, and uses design each and every day, I am tired of simple things. Simple things are weak. They are limited. They are boring. What I truly want is clarity. Give me clear and evident things over simple things. Make me things that presume and honor my intelligence. Shun seamlessness. It is another false token. Make me things that are full of seams, because if you give me a seam and I pull the thread, I get to see how the whole world is stitched together. Give me some credit. Show me you trust me.