Link tags: usability

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sparkline

Just normal web things.

A plea to let users do web things on websites. In other words, stop over-complicating everything with buckets of JavaScript.

Honestly, this isn’t wishlist isn’t asking for much, and it’s a damning indictment of “modern” frontend development that we’ve come to this:

  • Let me copy text so I can paste it.
  • If something navigates like a link, let me do link things.

Dark Patterns: We Asked 500+ People How Brands Deceive Them

User research into deceptive design patterns:

Despite our technological advancement and understanding of human nature, it’s still common to see deception in digital products. To understand digital deception (and better define it), we surveyed 536 people to measure and discuss people’s understanding of this matter.

Dumb Password Rules

A hall of shame for ludicrously convoluted password rules that actually reduce security.

UI Pattern: Natural Language Form

I only just found this article about those “mad libs” style forms that I started with Huffduffer.

Software Paper Cuts · Matthew Bischoff

Running up against a paper cut bug feels a little bit like getting a physical one: not the end of the world, but certainly unpleasant. These types of tiny annoyances accrete over time, especially when no one is paying attention to them. In a single day of using my phone, I encounter dozens of these minor bugs that each annoy me just a little bit, making the task I’m trying to accomplish just a little bit more complicated.

Have Single-Page Apps Ruined the Web? | Transitional Apps with Rich Harris, NYTimes - YouTube

This is a terrific and nuanced talk that packs a lot into less than twenty minutes.

I heartily concur with Rich’s assessment that most websites aren’t apps or documents but something in between. It’s a continuum. And I really like Rich’s proposed approach: transitional web apps.

(The secret sauce in transitional web apps is progressive enhancement.)

Have Single-Page Apps Ruined the Web? | Transitional Apps with Rich Harris, NYTimes

Benjamin Parry~ Writing ~ Engineering a better design test ~ @benjaminparry

It sometimes feels like we end up testing the limitations of our tools rather than the content and design itself.

What Benjamin found—and I heartily agree—is that HTML prototypes give you the most bang for your buck:

At the point of preparing for usability testing, it seemed ludicrous to move to any prototyping material other than the one we were already building in. The bedrock of the web: HTML, CSS and Javascript.

Design as (un)ethical illusion

Many, if not all, of our world’s most wicked problems are rooted in the excessive hiding of complexity behind illusions of simplicity—the relentless shielding of messy details in favor of easy-to-use interfaces.

Seams.

But there’s always a tradeoff between complexity, truth, and control. The more details are hidden, the harder it is to understand how the system actually works. (And the harder it is to control). The map becomes less and less representative of the territory. We often trade completeness and control for simplicity. We’d rather have a map that’s easy to navigate than a map that shows us every single detail about the territory. We’d rather have a simple user interface than an infinitely flexible one that exposes a bunch of switches and settings. We don’t want to have to think too hard. We just want to get where we’re going.

Seamful and seamless design are reframed here as ethical and deceptive design:

Ethical design is like a glove. It obscures the underlying structure (i.e. your hand) but preserves some truth about its shape and how it works. Deceptive design is like a mitten. It obscures the underlying structure and also hides a lot about its shape and how it works.

Geri Reid - Forms best practice

This is a terrific collection of guidelines for form design.

Solid Start

A four-point checklist for inclusive design:

Are you a person that makes digital things for other people? Awesome—because this page is all about making things for people. There are four ways you can improve your creation for everybody. All four are testable, fixable and they improve usability for everybody.

Optimizing keyboard navigation using tabindex and ARIA — Sara Soueidan

Smart thinking from Sara to improve usability for keyboard users by using aria-hidden="true" tabindex="-1" to skip duplicate links:

A good rule of thumb for similar cases is that if you have multiple consecutive links to the same page, there is probably a chance to improve keyboard navigation by skipping some of those links to reduce the number of tab stops to one. The less tab stops, the better, as long as it does not worsen or compromise on other aspects of usability.

I’ve cautiously implemented this pattern now over on The Session where snippets of comments had both a title link and a “more” link going to the same destination.

Robin Rendle ・ Notes about product design

Some good thought morsels from Robin on product design:

Bad product design is when folks talk more about the UI than what the UI is built on top of.

There’s a lot of talk about how great design is invisible—mostly boring conversations with little substance—but! I think that’s true when it comes to product design.

Bad product design is when your interface looks like your org chart.

The beauty of modern mobile websites · Pushing Pixels

Two observations of websites on mobile devices today:

  1. They are beautifully designed, with great typography, clear branding, all optimized for readability.
  2. I had to install Firefox, Adblock Plus and uBlock Origin, as well as manually select and remove additional elements such as subscription overlays.

Both observations are the result of conscious design decisions.

Listen To Me And Not Google: HeydonWorks

We have to stop confusing the excesses of capitalism with the hallmarks of quality. Sometimes Google aren’t better, they’re just more pervasive.

cough AMP cough

How creating a Progressive Web App has made our website better for people and planet

Creating a PWA has saved a lot of kilobytes after the initial load by storing files on the device to reuse on subsequent requests – this in turn lowers the load time and carbon footprint on subsequent page views, making the website better for both people and planet. We’ve also enabled offline access, which significantly improves user experience for people in areas with patchy connections, such as mobile users on their commute.

The modern web is becoming an unusable, user-hostile wasteland

If you add another advertisement to your pages, you generate more revenue. If you track your users better, now you can deliver tailored ads and your conversion rates are higher. If you restrict users from leaving your walled garden ecosystem, now you get all the juice from whatever attention they have.

The question is: At which point do we reach the breaking point?

And I think the answer is: We are very close.

Facebook. Twitter. Medium. All desparate to withhold content they didn’t even create until you cough up your personal details.

Location, Privilege and Performant Websites

Testing on a <$100 Android device on a 3G network should be an integral part of testing your website. Not everyone is on a brand-new device or upgrades often, especially with the price point of a high-end phones these days.

When we design and build our websites with the outliers in mind, whether it’s for performance or even user experience, we build an experience that can be easy for all to access and use — and that’s what the web is about, access and information for all.