Link tags: usability

Geri Reid - Forms best practice

This is a terrific collection of guidelines for form design.

Solid Start

A four-point checklist for inclusive design:

Are you a person that makes digital things for other people? Awesome—because this page is all about making things for people. There are four ways you can improve your creation for everybody. All four are testable, fixable and they improve usability for everybody.

Optimizing keyboard navigation using tabindex and ARIA — Sara Soueidan

Smart thinking from Sara to improve usability for keyboard users by using aria-hidden="true" tabindex="-1" to skip duplicate links:

A good rule of thumb for similar cases is that if you have multiple consecutive links to the same page, there is probably a chance to improve keyboard navigation by skipping some of those links to reduce the number of tab stops to one. The less tab stops, the better, as long as it does not worsen or compromise on other aspects of usability.

I’ve cautiously implemented this pattern now over on The Session where snippets of comments had both a title link and a “more” link going to the same destination.

Robin Rendle ･ Notes about product design

Some good thought morsels from Robin on product design:

Bad product design is when folks talk more about the UI than what the UI is built on top of.

There’s a lot of talk about how great design is invisible—mostly boring conversations with little substance—but! I think that’s true when it comes to product design.

Bad product design is when your interface looks like your org chart.

The beauty of modern mobile websites · Pushing Pixels

Two observations of websites on mobile devices today:

1. They are beautifully designed, with great typography, clear branding, all optimized for readability.
2. I had to install Firefox, Adblock Plus and uBlock Origin, as well as manually select and remove additional elements such as subscription overlays.

Both observations are the result of conscious design decisions.

Listen To Me And Not Google: HeydonWorks

We have to stop confusing the excesses of capitalism with the hallmarks of quality. Sometimes Google aren’t better, they’re just more pervasive.

cough AMP cough

How creating a Progressive Web App has made our website better for people and planet

Creating a PWA has saved a lot of kilobytes after the initial load by storing files on the device to reuse on subsequent requests – this in turn lowers the load time and carbon footprint on subsequent page views, making the website better for both people and planet. We’ve also enabled offline access, which significantly improves user experience for people in areas with patchy connections, such as mobile users on their commute.

The modern web is becoming an unusable, user-hostile wasteland

If you add another advertisement to your pages, you generate more revenue. If you track your users better, now you can deliver tailored ads and your conversion rates are higher. If you restrict users from leaving your walled garden ecosystem, now you get all the juice from whatever attention they have.

The question is: At which point do we reach the breaking point?

And I think the answer is: We are very close.

Facebook. Twitter. Medium. All desparate to withhold content they didn’t even create until you cough up your personal details.

Location, Privilege and Performant Websites

Testing on a <$100 Android device on a 3G network should be an integral part of testing your website. Not everyone is on a brand-new device or upgrades often, especially with the price point of a high-end phones these days.

When we design and build our websites with the outliers in mind, whether it’s for performance or even user experience, we build an experience that can be easy for all to access and use — and that’s what the web is about, access and information for all.

Why Progressive Web Apps Are The Future of Mobile Web [2019 Research]

PWAs just work better than your typical mobile site. Period.

But bear in mind:

Maybe simply because the “A” in PWA stands for “app,” too much discussion around PWAs focuses on comparing and contrasting to native mobile applications. We believe this comparison (and the accompanying discussion) is misguided.

An HTML attribute potentially worth $4.4M to Chipotle - Cloud Four

When I liveblogged Jason’s talk at An Event Apart in Chicago, I included this bit of reporting:

Jason proceeds to relate a long and involved story about buying burritos online from Chipotle.

Well, here is that story. It’s a good one, with some practical takeaways (if you’ll pardon the pun):

1. Use HTML5 input features
2. Support autofill
3. Make autofill part of your test plans

Less… Is More? Apple’s Inconsistent Ellipsis Icons Inspire User Confusion - TidBITS

The ellipsis is the new hamburger.

It’s disappointing that Apple, supposedly a leader in interface design, has resorted to such uninspiring, and I’ll dare say, lazy design in its icons. I don’t claim to be a usability expert, but it seems to me that icons should represent a clear intention, followed by a consistent action.

4 Rules for Intuitive UX – Learn UI Design

1. Obey the Law of Locality
2. ABD: Anything But Dropdowns
3. Pass the Squint Test
4. Teach by example

Form design: from zero to hero all in one blog post by Adam Silver

This is about designing forms that everyone can use and complete as quickly as possible. Because nobody actually wants to use your form. They just want the outcome of having used it.

Maybe You Don’t Need a Date Picker | Adrian Roselli

In some situations, a date picker is overkill:

I have relied on plain text inputs as date fields with custom validation for the site, typically using the same logic on the client and the server. For known dates — birthdays, holidays, anniversaries, etc — it has tested well.

Baking accessibility into components: how frameworks help

A very thoughtful post by Hidde that draws a useful distinction between the “internals” of a component (the inner workings of a React component, Vue component, or web component) and the code that wires those components together (the business logic):

I really like working on the detailed stuff that affects users: useful keyboard navigation, sensible focus management, good semantics. But I appreciate not every developer does. I have started to think this may be a helpful separation: some people work on good internals and user experience, others on code that just uses those components and deals with data and caching and solid architecture. Both are valid things, both need love. Maybe we can use the divide for good?

Hello, Goodbye - Browser Extension

A handy browser extension for Chrome and Firefox:

“Hello, Goodbye” blocks every chat or helpdesk pop up in your browser.

Don’t Get Clever with Login Forms | Brad Frost

1. Have a dedicated page for login
2. Expose all required fields
3. Keep all fields on one page
4. Don’t get fancy

UX past, present, and future | Clearleft

This long zoom by Andy is right up my alley—a history of UX design that begins in 1880. It’s not often that you get to read something that includes Don Norman, Doug Engelbart, Lilian Gilbreth, and Vladimir Lenin. So good!

Thinking about permissions on the web | Sally Lait

Sally takes a long hard look at permissions on the web. It’s a fascinating topic because of all the parties involved—browsers, developers, and users.

In order to do permissions well, I think there are two key areas to think about - what’s actually being requested, and how it’s being requested.

Is a site being intrusive with what they can potentially learn about me (say, wanting my precise location when it’s unnecessary)? Or is it being intrusive in terms of how they interact with me (popping up a lot of notifications and preventing me from quickly completing my intended task)? If one of those angles doesn’t work well, then regardless of whether the other is acceptable to someone, they’re likely to start opting out and harbouring negative feelings.