Tags: users

12

sparkline

Make me think! – Prototypr

Maybe being able to speak a foreign language is more fun than using a translation software.

Whenever we are about to substitute a laborious activity such as learning a language, cooking a meal, or tending to plants with a — deceptively — simple solution, we might always ask ourselves: Should the technology grow — or the person using it?

See, this is what I’m talking about—seamlessness is not, in my opinion, a desirable goal for its own sake. Every augmentation is also an amputation.

Some questions for us to ask ourselves as we design and build:

  • Empowerment: Who’s having the fun?
  • Resilience: Does it make us more vulnerable?
  • Empathy: What is the impact of simplification on others?

Subverted Design

It’s ironic, isn’t it? Design is more important and respected than ever, which means we have more agency to affect change. But at the same time, our priorities have been subverted, pushed towards corporate benefit over human benefit. It’s hard to reconcile those things.

A techie’s rough guide to GDPR — Cennydd Bowles

In this excerpt from his forthcoming book, Cennydd gives an overview of what GDPR will bring to the web. This legislation is like a charter of user’s rights, and things don’t look good for the surveillance kings of online advertising:

The black box will be forced open, and people will find it’s full of snakes.

Turing Complete User

A superb 2012 essay by Olia Lialin. J.C.R. Licklider, Vannevar Bush, Ted Nelson, Douglas Engelbart, Don Norman, Lawrence Lessig, Jonathan Zittrain, Douglas Rushkoff and Cory Doctorow all make an appearance.

There’s a lot to think about here. I’m particular struck by the idea that calling people “users” isn’t necessarily the dehumanising Lakoffian language we think it is; users have power and control. If we stop treating people like users, we may end up infantilising and disempowering them.

But when you read it in a broader context, the denial of the word “user” in favor of “people” becomes dangerous. Being a User is the last reminder that there is, whether visible or not, a computer, a programmed system you use.

Down with the tool fetish - QuirksBlog

PPK responds in his typically strident way to posts by Tim and Bastian. I don’t agree with everything here, but I very much agree with this:

It’s not about what works for you. It’s about what works for your users.

If a very complicated set-up with seven brand-new libraries and frameworks and a bunch of other tools satisfies you completely as a web developer but slows your sites down to a crawl for your users, you’re doing it wrong.

If serving your users’ needs requires you to use other tools than the ones you’d really like to use, you should set your personal preferences aside, even though it may make you feel less good. You have a job to do.

But it’s worth remembering this caveat too.

Why availability matters

A superb illustration of why playing the numbers game and dismissing even a small percentage of your potential audience could be disastrous.

It’s not 1% of people who always can’t see your site and 99% of people who always can. It’s 1% of visits. Almost all the people who don’t get your site correctly actually should have been able to. They don’t have JavaScript turned off. They’re not browsing on a WAP phone over a 2g connection from a shanty town. They’re you, in a cellar bar or a hotel room or waiting for the phone network to wake back up.

Happy 1000th, Bridgy

The magnificent Brid.gy has 1000 accounts. Mazel tov!

This is probably single most important piece of software I’ve used this year: it has allowed me to turbo-charge my site, and feel truly independent. Thank you, Ryan (and Kyle), sincerely.

Our Incredible Journey

A collection of those appalling doublespeek announcements that sites and services give when they get acquired. You know the ones: they begin with “We’re excited to announce…” and end with people’s data being flushed down the toilet.

Usability Testing: You are not your user. No matter how good you think you are.

A lesson from Google Buzz: a large sampling isn't always a representative sampling.

Make them Care! - a book by Joshua Porter

Josh is writing another book. Part copywriting manifesto, part psychology handbook, part design manual.

Helvetireader

Jon's helvetican theme for Google Reader.

disambiguity - » The general public myth (or, the whole world is not your user)

So, so true ...if you design for everyone, you design for no-one.