Tags: ux

The ineffectiveness of lonely icons | Matt Wilcox, Web Developer & Tinkerer

When in doubt, label your icons.

When not in doubt, you probably should be.

Creating distraction-free reading experiences — Adrian Zumbrunnen

It’s our job as designers to bring clarity back to the digital canvas by crafting reading experiences that put readers first.

Building a Progressively-Enhanced Site | Jim Nielsen’s Blog

This is an excellent case study!

The technical details are there if you want them, but far more important is consideration that went into every interaction. Every technical decision has a well thought out justification.

It’s What You Make, Not How You Make It.

How did I miss this great post from 2016 by one of my favourite people‽ It’s even more more relevant today.

To me it doesn’t matter whether you write your HTML and CSS by hand or use JavaScript to generate it for you. What matters is the output, how it is structured, and how it is served to the client. When we allow our tools to take precedent over the quality of our output the entire web suffers. Sites are likely to be less accessible, less performant, and suffer from poor semantics.

Four Cool URLs - Alex Pounds’ Blog

A fellow URL fetishest!

I love me a well-designed URL scheme—here’s four interesting approaches.

URLs are consumed by machines, but they should be designed for humans. If your URL thinking stops at “uniquely identifies a page” and “good for SEO”, you’re missing out.

The Elements of UI Engineering - Overreacted

These are good challenges to think about. Almost all of them are user-focused, and there’s a refreshing focus away from reaching for a library:

It’s tempting to read about these problems with a particular view library or a data fetching library in mind as a solution. But I encourage you to pretend that these libraries don’t exist, and read again from that perspective. How would you approach solving these issues?

Is Tech Too Easy to Use? - The New York Times

Seams!

Of all the buzzwords in tech, perhaps none has been deployed with as much philosophical conviction as “frictionless.” Over the past decade or so, eliminating “friction” — the name given to any quality that makes a product more difficult or time-consuming to use — has become an obsession of the tech industry, accepted as gospel by many of the world’s largest companies.

Drupal’s commitment to accessibility | Dries Buytaert

Shots fired!

I’ve come to believe that accessibility is not something you do for a small group of people. Accessibility is about promoting inclusion. When the product you use daily is accessible, it means that we all get to work with a greater number and a greater variety of colleagues. Accessibility benefits everyone.

Push and ye shall receive | CSS-Tricks

Imagine a PWA podcast app that works offline and silently receives and caches new podcasts. Sweet. Now we need a permissions model that allows for silent notifications.

Puzzle Montage Art by Tim Klein

Jigsaw puzzle companies tend to use the same cut patterns for multiple puzzles. This makes the pieces interchangeable, and I sometimes find that I can combine portions from two or more puzzles to make a surreal picture that the publisher never imagined. I take great pleasure in “discovering” such bizarre images lying latent, sometimes for decades, within the pieces of ordinary mass-produced puzzles.

UX past, present, and future | Clearleft

This long zoom by Andy is right up my alley—a history of UX design that begins in 1880. It’s not often that you get to read something that includes Don Norman, Doug Engelbart, Lilian Gilbreth, and Vladimir Lenin. So good!

AddyOsmani.com - Start Performance Budgeting

Great ideas from Addy on where to start with creating a performance budget that can act as a red line you don’t want to cross.

If it’s worth getting fast, it’s worth staying fast.

Uber, Lyft, Taxis, Design and the Age of Ambivalence + Subtraction.com

Design has disrupted taxis in a massive, almost unprecedented way. But good design doesn’t merely aim to disrupt—it should set out to actually build viable solutions. Designers shouldn’t look at a problem and say, “What we’re going to do is just fuck it up and see what happens.” That’s a dereliction of duty.

Modalz Modalz Modalz

We use too many damn modals.

Amen! This site offers some alternatives, or—if you really must use a modal dialogue—some dos and dont’s.

And remember to always ask, kids: “Why does this have to be a modal?”

Form Design Patterns Book by Adam Silver

Oh, this will be good! Adam has been working on, thinking and writing about forms for quite a while and he has distilled that down into ten patterns. You just know that progressive enhancement will be at the heart of this book.

By the end of the book, you’ll have a close-to exhaustive list of ready-to-go components, delivered as a design system that you can fork, contribute to and use immediately on your projects. But more than that, you’ll have the mindset and rationale behind when or when not to use each solution, which is just as important as the solution itself.

Thinking about permissions on the web | Sally Lait

Sally takes a long hard look at permissions on the web. It’s a fascinating topic because of all the parties involved—browsers, developers, and users.

In order to do permissions well, I think there are two key areas to think about - what’s actually being requested, and how it’s being requested.

Is a site being intrusive with what they can potentially learn about me (say, wanting my precise location when it’s unnecessary)? Or is it being intrusive in terms of how they interact with me (popping up a lot of notifications and preventing me from quickly completing my intended task)? If one of those angles doesn’t work well, then regardless of whether the other is acceptable to someone, they’re likely to start opting out and harbouring negative feelings.

Thoughts on Offline-first | Trys Mudford

Service Workers have such huge potential power, and I feel like we (developers on the web) have barely scratched the surface with what’s possible.

Needless to say, I couldn’t agree more!

Trys is thinking through some of the implicatons of service workers, like how we refresh stale content, and how we deal with slow networks—something that’s actually more of a challenge than dealing with no network connection at all.

There’s some good food for thought here.

I’m so excited to see how we can use Service Workers to improve the web.

The costs and benefits of tracking scripts – business vs. user // Sebastian Greger

I am having a hard time seeing the business benefits weighing in more than the user cost (at least for those many organisations out there who rarely ever put that data to proper use). After all, keeping the costs low for the user should be in the core interest of the business as well.

Breaking the Deadlock Between User Experience and Developer Experience · An A List Apart Article

Yes! Yes! Yes!

Our efforts to measure and improve UX are packed with tragically ironic attempts to love our users: we try to find ways to improve our app experiences by bloating them with analytics, split testing, behavioral analysis, and Net Promoter Score popovers. We stack plugins on top of third-party libraries on top of frameworks in the name of making websites “better”—whether it’s something misguided, like adding a carousel to appease some executive’s burning desire to get everything “above the fold,” or something truly intended to help people, like a support chat overlay. Often the net result is a slower page load, a frustrating experience, and/or (usually “and”) a ton of extra code and assets transferred to the browser.

Even tools that are supposed to help measure performance in order to make improvements—like, say, Real User Monitoring—require you to add a script to your web pages …thereby increasing the file size and degrading performance! It’s ironic, in that Alanis Morissette sense of not understanding what irony is.

Stacking tools upon tools may solve our problems, but it’s creating a Jenga tower of problems for our users.

This is a great article about evaluating technology.

On using tracking scripts | justmarkup

Weighing up the pros and cons of adding tracking scripts to a website, from a business perspective and from a user perspective.

When looking at the costs versus the benefits it is hard to believe that almost every website is using tracking scripts.

The next time, you implement a tracking script it would be great if you could rethink it and ask yourself if it is really worth it.