This made me very happy!
August 22nd, 2020
On the other hand: https://adactio.com/journal/17323
In Germany, people have to leave their name and contact information when dining out. Some restaurants have started to use the reservation system on their websites for this. Not quite as advanced as your example, but still a creative way to use the Web to make life a bit easier.
“Telling people “You have to go to this website” …that seems reasonable. But telling people “You have to download this app” …that’s too much friction.” 💯Yes, yes, yes. I am suffering from app fatigue 😉. Too many cluttering my cell phone.