Tags: 2d

Spring is arriving. It’s just taking its time.

There are little signs. Buds on the trees. The first asparagus of the year. Daffodils. Changing the clocks. A stretch in the evenings. But the weather remains, for the most part, chilly and grim.

Reality is refusing to behave like a fast-forward montage leading up to to a single day when you throw open the curtains and springtime is suddenly there in all its glory.

That’s okay. I can wait. I’ve had a lot of practice over the past three years. We all have. Staying home, biding time, saving lives.

But hunkering down during The Situation isn’t like taking shelter during an air raid. There isn’t a signal that sounds to indicate “all clear!” It’s more like going from Winter to Spring. It’s slow, almost impercetible. But it is happening.

I’ve noticed a subtle change in my risk assessment over the past few months. I still think about COVID-19. I still factor it into my calculations. But it’s no longer the first thing I think of.

That’s a subtle change. It doesn’t seem like that long ago when COVID was at the forefront of my mind, especially if I was weighing up an excursion. Is it worth going to that restaurant? How badly do I want to go to that gig? Should I go to that conference?

Now I find myself thinking of COVID as less of a factor in my decision-making. It’s still there, but it has slowly slipped down the ranking.

I know that other people feel differently. For some people, COVID slipped out of their minds long ago. For others, it’s still very much front and centre. There isn’t a consensus on how to evaluate the risks. Like I said:

It’s like when you’re driving and you think that everyone going faster than you is a maniac, and everyone going slower than you is an idiot.

COVID-19 isn’t going away. But perhaps The Situation is.

The Situation has been gradually fading away. There isn’t a single moment where, from one day to the next, we can say “this marks the point where The Situation ended.” Even if there were, it would be a different moment for everyone.

As of today, the COVID-19 app officially stops working. Perhaps today is as good a day as any to say Spring has arrived. The season of rebirth.

Boom! The Clearleft podcast is back!

The first episode of season four just dropped. It’s all about design transformation.

I’ve got to be honest, this episode is a little inside baseball. It’s a bit navel-gazey and soul-searching as I pick apart the messaging emblazoned on the Clearleft website:

The design transformation consultancy.

Whereas most of the previous episodes of the podcast would be of interest to our peers—fellow designers—this one feels like it might of more interest to potential clients. But I hope it’s not too sales-y.

You’ll hear from Danish designer Maja Raunbak, and American in Amsterdam Nick Thiel as well as Clearleft’s own Chris Pearce. And I’ve sampled a talk from the Leading Design archives by Stuart Frisby.

The episode clocks in at a brisk eighteen and a half minutes. Have a listen.

While you’re at it, take this opportunity to subscribe to the Clearleft podcast on Overcast, Spotify, Apple, Google or by using a good ol’-fashioned RSS feed. That way the next episodes in the season will magically appear in your podcatching software of choice.

But I’m not making any promises about when that will be. Previously, I released new episodes in a season on a weekly basis. This time I’m going to release each episode whenever it’s ready. That might mean there’ll be a week or two between episodes. Or there might be a month or so between episodes.

I realise that this unpredictable release cycle is the exact opposite of what you’re supposed to do, but it’s actually the most sensible way for me to make sure the podcast actually gets out. I was getting a bit overwhelmed with the prospect of having six episodes ready to launch over a six week period. What with curating UX London and other activities, it would’ve been too much for me to do.

So rather than delay this season any longer, I’m going to drop each episode whenever it’s done. Chaos! Anarchy! Dogs and cats living together!

You know how when you’re on hold to any customer service line you hear a message that thanks you for calling and claims your call is important to them. The message always includes a disclaimer about calls possibly being recorded “for training purposes.”

Nobody expects that any training is ever actually going to happen—surely we would see some improvement if that kind of iterative feedback loop were actually in place. But we most certainly want to know that a call might be recorded. Recording a call without disclosure would be unethical and illegal.

Consider chatbots.

If you’re having a text-based (or maybe even voice-based) interaction with a customer service representative that doesn’t disclose its output is the result of large language models, that too would be unethical. But, at the present moment in time, it would be perfectly legal.

That needs to change.

I suspect the necessary legislation will pass in Europe first. We’ll see if the USA follows.

In a way, this goes back to my obsession with seamful design. With something as inherently varied as the output of large language models, it’s vital that people have some way of evaluating what they’re told. I believe we should be able to see as much of the plumbing as possible.

The bare minimum amount of transparency is revealing that a machine is in the loop.

This shouldn’t be a controversial take. But I guarantee we’ll see resistance from tech companies trying to sell their “AI” tools as seamless, indistinguishable drop-in replacements for human workers.

Here’s a highlight reel of some of my blog posts from 2022:

• Today, the distant future — 2022 was once unimaginable to some web folks.
• Installing progressive web apps — How I’m letting people know they can install The Session to their home screens.
• Starting and finishing — Some advice for public speaking.
• Declarative design — Defining the inputs instead of trying to control the outputs.
• Re-evaluating technology — The importance of revisiting past decisions. Especially when it comes to the web.
• Democratising dev — How do we share the means of the web’s production?
• Work ethics — Don’t work hard.
• Accessibility is systemic — The difference between inclusive design and accessibility.
• That fediverse feeling — Mastodon is a vibe shift in the best possible way.

I also published the transcript of my conference talk, In And Out Of Style, a journey through the history of CSS.

I’ve had the opportunity to gather with my peers a few times over the past couple of months.

There was dConstruct, which I hosted. That was just lovely.

Then a few weeks ago, in spite of train strikes and travel snags, I went to Bristol to give a talk at Web Dev Conf, a really nice gathering.

This past weekend I was in London for State Of The Browser, this time as neither host nor speak, but as an attendee. It was really good!

I noticed something rather lovely. There was enough cross-over in the audiences for these events that I got to see some people more than once. That’s something that used to happen all the time but became very rare over the past two years because of The Situation.

None of the organisers of these events were pretending that Covid has gone away. Each event had different processes in place to mitigate risk. I wrote about the steps I took for dConstruct. For some people, those measures might seem to go too far. For other people, they don’t go far enough. This is a challenge that every in-person event is facing and from what I’ve seen, they’re all doing their level best.

None of these events were particularly large. Attendence was maybe somewhere between 100 and 200 people at each one. I know that there’s still a risk in any kind of indoor gathering but these events feel safer than the really big tech gatherings (like the one in Berlin where I got the ’rona—that was literally tens of thousands of people).

Anyway, all three events were thoroughly enjoyable. Partly that’s because the talks were good, but also because the socialising was really, really nice—all the nicer for being in relatively safe environments.

It’s not exactly an earth-shattering observation to point out that the social side of conferences is just as valuable as the content. But now that so many of us are working remotely, I feel like that aspect of in-person events has become even more important.

Or maybe I’m just appreciating that aspect of in-person events after spending such a long time with screen-mediated interactions only.