Tags: 3d

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Thursday, September 24th, 2020

Performance and people

I was helping a client with a bit of a performance audit this week. I really, really enjoy this work. It’s such a nice opportunity to get my hands in the soil of a website, so to speak, and suggest changes that will have a measurable effect on the user’s experience.

Not only is web performance a user experience issue, it may well be the user experience issue. Page speed has a proven demonstrable direct effect on user experience (and revenue and customer satisfaction and whatever other metrics you’re using).

It struck me that there’s a continuum of performance challenges. On one end of the continuum, you’ve got technical issues. These can be solved with technical solutions. On the other end of the continuum, you’ve got human issues. These can be solved with discussions, agreement, empathy, and conversations (often dreaded or awkward).

I think that, as developers, we tend to gravitate towards the technical issues. That’s our safe space. But I suspect that bigger gains can be reaped by tackling the uncomfortable human issues.

This week, for example, I uncovered three performance issues. One was definitely technical. One was definitely human. One was halfway between.

The technical issue was with web fonts. It’s a lot of fun to dive into this aspect of web performance because quite often there’s some low-hanging fruit: a relatively simple technical fix that will boost the performance (or perceived performance) of a website. That might be through resource hints (using link rel=“preload” in the HTML) or adjusting the font loading (using font-display in the CSS) or even nerdier stuff like subsetting.

In this case, the issue was with the file format of the font itself. By switching to woff2, there were significant file size savings. And the great thing is that @font-face rules allow you to specify multiple file formats so you can still support older browsers that can’t handle woff2. A win all ‘round!

The performance issue that was right in the middle of the technical/human continuum was with images. At first glance it looked like a similar issue to the fonts. Some images were being served in the wrong formats. When I say “wrong”, I guess I mean inappropriate. A photographic image, for example, is probably going to best served as a JPG rather than a PNG.

But unlike the fonts, the images weren’t in the direct control of the developers. These images were coming from a Content Management System. And while there’s a certain amount of processing you can do on the server, a human still makes the decision about what file format they’re uploading.

I’ve seen this happen at Clearleft. We launched an event site with lean performant code, but then someone uploaded an image that’s megabytes in size. The solution in that case wasn’t technical. We realised there was a knowledge gap around image file formats—which, let’s face it, is kind of a techy topic that most normal people shouldn’t be expected to know.

But it was extremely gratifying to see that people were genuinely interested in knowing a bit more about choosing the right format for the right image. I was able to provide a few rules of thumb and point to free software for converting images. It empowered those people to feel more confident using the Content Management System.

It was a similar situation with the client site I was looking at this week. Nobody is uploading oversized images in order to deliberately make the site slower. They probably don’t realise the difference that image formats can make. By having a discussion and giving them some pointers, they’ll have more knowledge and the site will be faster. Another win all ‘round!

At the other end of continuum was an issue that wasn’t technical. From a technical point of view, there was just one teeny weeny little script. But that little script is Google Tag Manager which then calls many, many other scripts that are not so teeny weeny. Third party scripts …the bane of web performance!

In retrospect, it seems unbelievable that third-party JavaScript is even possible. I mean, putting arbitrary code—that can then inject even more arbitrary code—onto your website? That seems like a security nightmare!

Remember when I did a countdown of the top four web performance challenges? At the number one spot is other people’s JavaScript.

Now one technical solution would be to remove the Google Tag Manager script. But that’s probably not very practical—you’ll probably just piss off some other department. That said, if you can’t find out which department was responsible for adding the Google Tag Manager script in the first place, it might we well be an option to remove it and then wait and see who complains. If no one notices it’s gone, job done!

More realistically, there’s someone who’s added that Google Tag Manager script for their own valid reasons. You’ll need to talk to them and understand their needs.

Again, as with images uploaded in a Content Management System, they may not be aware of the performance problems caused by third-party scripts. You could try throwing numbers at them, but I think you get better results by telling the story of performance.

Use tools like Request Map Generator to help them visualise the impact that third-party scripts are having. Talk to them. More importantly, listen to them. Find out why those scripts are being requested. What are the outcomes they’re working towards? Can you offer an alternative way of providing the data they need?

I think many of us developers are intimidated or apprehensive about approaching people to have those conversations. But it’s necessary. And in its own way, it can be as rewarding as tinkering with code. If the end result is a faster website, then the work is definitely worth doing—whether it’s technical work or people work.

Personally, I just really enjoy working on anything that will end up improving a website’s performance, and by extension, the user experience. If you fancy working with me on your site, you should get in touch with Clearleft.

Thursday, August 13th, 2020

BetrayURL

Back in February, I wrote about an excellent proposal by Jake for how browsers could display URLs in a safer way. Crucially, this involved highlighting the important part of the URL, but didn’t involve hiding any part. It’s a really elegant solution.

Turns out it was a Trojan horse. Chrome are now running an experiment where they will do the exact opposite: they will hide parts of the URL instead of highlighting the important part.

You can change this behaviour if you’re in the less than 1% of people who ever change default settings in browsers.

I’m really disappointed to see that Jake’s proposal isn’t going to be implemented. It was a much, much better solution.

No doubt I will hear rejoinders that the “solution” that Chrome is experimenting with is pretty similar to what Jake proposed. Nothing could be further from the truth. Jake’s solution empowered users with knowledge without taking anything away. What Chrome will be doing is the opposite of that, infantalising users and making decisions for them “for their own good.”

Seeing a complete URL is going to become a power-user feature, like View Source or user style sheets.

I’m really sad about that because, as Jake’s proposal demonstrates, it doesn’t have to be that way.

Thursday, August 6th, 2020

Friday, July 31st, 2020

Checked in at Pelicano. Iced latte — with Jessica map

Checked in at Pelicano. Iced latte — with Jessica

Friday, July 17th, 2020

Checked in at Pelicano. Iced latte — with Jessica map

Checked in at Pelicano. Iced latte — with Jessica

Thursday, July 16th, 2020

Hey now

Progressive enhancement is at the heart of everything I do on the web. It’s the bedrock of my speaking and writing too. Whether I’m writing about JavaScript, Ajax, HTML, or service workers, it’s always through the lens of progressive enhancement. Sometimes I explicitly bang the drum, like with Resilient Web Design. Other times I don’t mention it by name at all, and instead talk only about its benefits.

I sometimes get asked to name some examples of sites that still offer their core functionality even when JavaScript fails. I usually mention Amazon.com, although that has other issues. But quite often I find that a lot of the examples I might mention are dismissed as not being “web apps” (whatever that means).

The pushback I get usually takes the form of “Well, that approach is fine for websites, but it wouldn’t work something like Gmail.”

It’s always Gmail. Which is odd. Because if you really wanted to flummox me with a product or service that defies progressive enhancement, I’d have a hard time with something like, say, a game (although it would be pretty cool to build a text adventure that’s progressively enhanced into a first-person shooter). But an email client? That would work.

Identify core functionality.

Read emails. Write emails.

Make that functionality available using the simplest possible technology.

HTML for showing a list of emails, HTML for displaying the contents of the HTML, HTML for the form you write the response in.

Enhance!

Now add all the enhancements that improve the experience—keyboard shortcuts; Ajax instead of full-page refreshes; local storage, all that stuff.

Can you build something that works just like Gmail without using any JavaScript? No. But that’s not what progressive enhancement is about. It’s about providing the core functionality (reading and writing emails) with the simplest possible technology (HTML) and then enhancing using more powerful technologies (like JavaScript).

Progressive enhancement isn’t about making a choice between using simpler more robust technologies or using more advanced features; it’s about using simpler more robust technologies and then using more advanced features. Have your cake and eat it.

Fortunately I no longer need to run this thought experiment to imagine what it would be like if something like Gmail were built with a progressive enhancement approach. That’s what HEY is.

Sam Stephenson describes the approach they took:

HEY’s UI is 100% HTML over the wire. We render plain-old HTML pages on the server and send them to your browser encoded as text/html. No JSON APIs, no GraphQL, no React—just form submissions and links.

If you think that sounds like the web of 25 years ago, you’re right! Except the HEY front-end stack progressively enhances the “classic web” to work like the “2020 web,” with all the fidelity you’d expect from a well-built SPA.

See? It’s not either resilient or modern—it’s resilient and modern. Have your cake and eat it.

And yet this supremely sensible approach is not considered “modern” web development:

The architecture astronauts who, for the past decade, have been selling us on the necessity of React, Redux, and megabytes of JS, cannot comprehend the possibility of building an email app in 2020 with server-rendered HTML.

HEY isn’t perfect by any means—they’ve got a lot of work to do on their accessibility. But it’s good to have a nice short answer to the question “But what about something like Gmail?”

It reminds me of responsive web design:

When Ethan Marcotte demonstrated the power of responsive design, it was met with resistance. “Sure, a responsive design might work for a simple personal site but there’s no way it could scale to a large complex project.”

Then the Boston Globe launched its responsive site. Microsoft made their homepage responsive. The floodgates opened again.

It’s a similar story today. “Sure, progressive enhancement might work for a simple personal site, but there’s no way it could scale to a large complex project.”

The floodgates are ready to open. We just need you to create the poster child for resilient web design.

It looks like HEY might be that poster child.

I have to wonder if its coincidence or connected that this is a service that’s also tackling ethical issues like tracking? Their focus is very much on people above technology. They’ve taken a human-centric approach to their product and a human-centric approach to web development …because ultimately, that’s what progressive enhancement is.

Thursday, June 11th, 2020

CSS custom properties and the cascade

When I wrote about programming CSS to perform Sass colour functions I said this about the brilliant Lea Verou:

As so often happens when I’m reading something written by Lea—or seeing her give a talk—light bulbs started popping over my head (my usual response to Lea’s knowledge bombs is either “I didn’t know you could do that!” or “I never thought of doing that!”).

Well, it happened again. This time I was reading her post about hybrid positioning with CSS variables and max() . But the main topic of the post wasn’t the part that made go “Huh! I never knew that!”. Towards the end of her article she explained something about the way that browsers evaluate CSS custom properties:

The browser doesn’t know if your property value is valid until the variable is resolved, and by then it has already processed the cascade and has thrown away any potential fallbacks.

I’m used to being able to rely on the cascade. Let’s say I’m going to set a background colour on paragraphs:

p {
  background-color: red;
  background-color: color(display-p3 1 0 0);
}

First I’ve set a background colour using a good ol’ fashioned keyword, supported in browsers since day one. Then I declare the background colour using the new-fangled color() function which is supported in very few browsers. That’s okay though. I can confidently rely on the cascade to fall back to the earlier declaration. Paragraphs will still have a red background colour.

But if I store the background colour in a custom property, I can no longer rely on the cascade.

:root {
  --myvariable: color(display-p3 1 0 0);
}
p {
  background-color: red;
  background-color: var(--myvariable);
}

All I’ve done is swapped out the hard-coded color() value for a custom property but now the browser behaves differently. Instead of getting a red background colour, I get the browser default value. As Lea explains:

…it will make the property invalid at computed value time.

The spec says:

When this happens, the computed value of the property is either the property’s inherited value or its initial value depending on whether the property is inherited or not, respectively, as if the property’s value had been specified as the unset keyword.

So if a browser doesn’t understand the color() function, it’s as if I’ve said:

background-color: unset;

This took me by surprise. I’m so used to being able to rely on the cascade in CSS—it’s one of the most powerful and most useful features in this programming language. Could it be, I wondered, that the powers-that-be have violated the principle of least surprise in specifying this behaviour?

But a note in the spec explains further:

Note: The invalid at computed-value time concept exists because variables can’t “fail early” like other syntax errors can, so by the time the user agent realizes a property value is invalid, it’s already thrown away the other cascaded values.

Ah, right! So first of all browsers figure out the cascade and then they evaluate custom properties. If a custom property evaluates to gobbledygook, it’s too late to figure out what the cascade would’ve fallen back to.

Thinking about it, this makes total sense. Remember that CSS custom properties aren’t like Sass variables. They aren’t evaluated once and then set in stone. They’re more like let than const. They can be updated in real time. You can update them from JavaScript too. It’s entirely possible to update CSS custom properties rapidly in response to events like, say, the user scrolling or moving their mouse. If the browser had to recalculate the cascade every time a custom property didn’t evaluate correctly, I imagine it would be an enormous performance bottleneck.

So even though this behaviour surprised me at first, it makes sense on reflection.

I’ve probably done a terrible job explaining the behaviour here, so I’ve made a Codepen. Although that may also do an equally terrible job.

(Thanks to Amber for talking through this with me and encouraging me to blog about it. And thanks to Lea for expanding my mind. Again.)

Friday, May 15th, 2020

Saturday, April 4th, 2020

A bit of Blarney

I don’t talk that much on here about my life’s work. Contrary to appearances, my life’s work is not banging on about semantic markup, progressive enhancement, and service workers.

No, my life’s work is connected to Irish traditional music. Not as a musician, I hasten to clarify—while I derive enormous pleasure from playing tunes on my mandolin, that’s more of a release than a vocation.

My real legacy, it turns out, is being the creator and caretaker of The Session, an online community and archive dedicated to Irish traditional music. I might occassionally mention it here, but only when it’s related to performance, accessibility, or some other front-end aspect. I’ve never really talked about the history, meaning, and purpose of The Session.

Well, if you’re at all interested in that side of my life, you can now listen to me blather on about it for over an hour, thanks to the Blarney Pilgrims podcast.

I’ve been huffduffing episodes of this podcast for quite a while now. It’s really quite excellent. If you’re at all interested in Irish traditional music, the interviews with the likes of Kevin Burke, John Carty, Liz Carroll and Catherine McEvoy are hard to beat.

So imagine my surprise when they contacted me to ask me to chat and play some tunes! It really was an honour.

I was also a bit of guinea pig. Normally they’d record these kinds of intimate interviews face to face, but what with The Situation and all, my chat was the first remotely recorded episode.

I’ve been on my fair share of podcasts—most recently the Design Systems Podcast—but this one was quite different. Instead of talking about my work on the web, this focussed on what I was doing before the web came along. So if you don’t want to hear me talking about my childhood, give this a miss.

But if you’re interested in hearing my reminisce and discuss the origin and evolution of The Session, have a listen. The chat is interspersed with some badly-played tunes from me on the mandolin, but don’t let that put you off.

Wednesday, December 11th, 2019

Checked in at Plough & Stars. 🎶 map

Checked in at Plough & Stars. 🎶

Thursday, November 21st, 2019

Rams

I’ve made a few trips to Germany recently. I was in Berlin last week for the always-excellent Beyond Tellerrand. Marc did a terrific job of curating an entertaining and thought-provoking line-up of speakers. He also made sure that those speakers—myself included—were very well taken care of.

I was also in Frankfurt last month. It was for an event, but for once, it wasn’t an event that involved me in any way. Jessica was there for the Frankfurt Book Fair. I was tagging along for the ride.

While Jessica was out at the sprawling exhibition hall on the edge of town, I was exploring downtown Frankfurt. One lunch time, I found myself wandering around the town’s charming indoor market hall.

While I was perusing the sausages on display, I noticed an older gentleman also inspecting the meat wares. He looked familiar. That’s when the part of my brain responsible for facial recognition said “That’s Dieter Rams.” A more rational part of my brain said “It can’t be!”, but it seemed that my pattern matching was indeed correct.

As he began to walk away, the more impulsive part of my brain shouted “Say something!”, and before my calmer nature could intervene, I was opening my mouth to speak.

I think I would’ve been tongue-tied enough introducing myself to someone of Dieter Rams’s legendary stature, but it was compounded by having to do it in a second language.

Entschulding Sie!”, I said (“Excuse me”). “Sind Sie Dieter Rams?” (“Are you Dieter Rams?”)

“Ja, bin ich”, he said (“Yes, I am”).

At this point, my brain realised that it had nothing further planned and it left me to my own devices. I stumbled through a sentence saying something about what a pleasure it was to see him. I might have even said something stupid along the lines of “I’m a web designer!”

Anyway, he smiled politely as I made an idiot of myself, and then I said goodbye, reiterating that it was a real treat for me to meet him.

After I walked outside, I began questioning reality. Did that really just happen? It felt utterly surreal.

Of course afterwards I thought of all the things I could’ve said. L’esprit de l’escalier. Or as the Germans put it, Treppenwitz.

I could’ve told him that I collect design principles, of which his are probably the most well-known.

I could’ve told him about the time that Clearleft went on a field trip to the Design Museum in London to see an exhibition of his work, and how annoyed I was by the signs saying “Do Not Touch” …in front of household objects that were literally designed to be touched!

I could’ve told him how much I enjoyed the documentary that Gary Hustwit made about him.

But I didn’t say any of those things. I just spouted some inanity, like the starstruck fanboy I am.

There’ll be a lunchtime showing of the Rams documentary at An Event Apart in San Francisco, where I’ll be speaking in a few weeks. Now I wonder if rewatching it is just going to make me cringe as I’m reminded of my encounter in Frankfurt.

But I’m still glad I said something.

Monday, November 11th, 2019

Cat encounters

The latest episode of Ariel’s excellent Offworld video series (and podcast) is all about Close Encounters Of The Third Kind.

I have such fondness for this film. It’s one of those films that I love to watch on a Sunday afternoon (though that’s true of so many Spielberg films—Jaws, Raiders Of The Lost Ark, E.T.). I remember seeing it in the cinema—this would’ve been the special edition re-release—and feeling the seat under me quake with the rumbling of the musical exchange during the film’s climax.

Ariel invited Rose Eveleth and Laura Welcher on to discuss the film. They spent a lot of time discussing the depiction of first contact communication—Arrival being the other landmark film on this topic.

This is a timely discussion. There’s a new book by Daniel Oberhaus published by MIT Press called Extraterrestrial Languages:

If we send a message into space, will extraterrestrial beings receive it? Will they understand?

You can a read an article by the author on The Guardian, where he mentions some of the wilder ideas about transmitting signals to aliens:

Minsky, widely regarded as the father of AI, suggested it would be best to send a cat as our extraterrestrial delegate.

Don’t worry. Marvin Minsky wasn’t talking about sending a real live cat. Rather, we transmit instructions for building a computer and then we can transmit information as software. Software about, say, cats.

It’s not that far removed from what happened with the Voyager golden record, although that relied on analogue technology—the phonograph—and sent the message pre-compiled on hardware; a much slower transmission rate than radio.

But it’s interesting to me that Minsky specifically mentioned cats. There’s another long-term communication puzzle that has a cat connection.

The Yukka Mountain nuclear waste repository is supposed to store nuclear waste for 10,000 years. How do we warn our descendants to stay away? We can’t use language. We probably can’t even use symbols; they’re too culturally specific. A think tank called the Human Interference Task Force was convened to agree on the message to be conveyed:

This place is a message… and part of a system of messages… pay attention to it! Sending this message was important to us. We considered ourselves to be a powerful culture.

This place is not a place of honor…no highly esteemed deed is commemorated here… nothing valued is here.

What is here is dangerous and repulsive to us. This message is a warning about danger.

A series of thorn-like threatening earthworks was deemed the most feasible solution. But there was another proposal that took a two pronged approach with genetics and folklore:

  1. Breed cats that change colour in the presence of radioactive material.
  2. Teach children nursery rhymes about staying away from cats that change colour.

This is the raycat solution.

Tuesday, August 20th, 2019

Picture 1 Picture 2 Picture 3
map

Checked in at American Museum of Natural History. Getting a behind-the-scenes tour — with Jessica

Saturday, August 10th, 2019

Server Timing

Harry wrote a really good article all about the performance measurement Time To First Byte. Time To First Byte: What It Is and Why It Matters:

While a good TTFB doesn’t necessarily mean you will have a fast website, a bad TTFB almost certainly guarantees a slow one.

Time To First Byte has been the chink in my armour over at thesession.org, especially on the home page. Every time I ran Lighthouse, or some other performance testing tool, I’d get a high score …with some points deducted for taking too long to get that first byte from the server.

Harry’s proposed solution is to set up some Server Timing headers:

With a little bit of extra work spent implementing the Server Timing API, we can begin to measure and surface intricate timings to the front-end, allowing web developers to identify and debug potential bottlenecks previously obscured from view.

I rememberd that Drew wrote an excellent article on Smashing Magazine last year called Measuring Performance With Server Timing:

The job of Server Timing is not to help you actually time activity on your server. You’ll need to do the timing yourself using whatever toolset your backend platform makes available to you. Rather, the purpose of Server Timing is to specify how those measurements can be communicated to the browser.

He even provides some PHP code, which I was able to take wholesale and drop into the codebase for thesession.org. Then I was able to put start/stop points in my code for measuring how long some operations were taking. Then I could output the results of these measurements into Server Timing headers that I could inspect in the “Network” tab of a browser’s dev tools (Chrome is particularly good for displaying Server Timing, so I used that while I was conducting this experiment).

I started with overall database requests. Sure enough, that was where most of the time in time-to-first-byte was being spent.

Then I got more granular. I put start/stop points around specific database calls. By doing this, I was able to zero in on which operations were particularly costly. Once I had done that, I had to figure out how to make the database calls go faster.

Spoiler: I did it by adding an extra index on one particular table. It’s almost always indexes, in my experience, that make the biggest difference to database performance.

I don’t know why it took me so long to get around to messing with Server Timing headers. It has paid off in spades. I wish I had done it sooner.

And now thesession.org is positively zipping along!

Monday, July 8th, 2019

Checked in at Armada Hotel. 🎶 map

Checked in at Armada Hotel. 🎶

Checked in at Hillery's. 🎵 — with Jessica map

Checked in at Hillery’s. 🎵 — with Jessica

Saturday, June 29th, 2019

Checked in at Royal Pavilion Gardens. with Jessica map

Checked in at Royal Pavilion Gardens. with Jessica

Wednesday, May 29th, 2019

Tuesday, May 21st, 2019

Checked in at Community Base. Cooking masterclass with Jamie from Cin Cin — with Jessica map

Checked in at Community Base. Cooking masterclass with Jamie from Cin Cin — with Jessica

Wednesday, May 15th, 2019

Checked in at Curry. Post-A11yClub currywurst. — with aaronpk, Joschi, Tantek map

Checked in at Curry. Post-A11yClub currywurst. — with aaronpk, Joschi, Tantek