Tags: accountability

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Monday, August 20th, 2018

How can designers get better at learning from their mistakes?

Jon has seven answers:

  1. Build a culture to learn from mistakes
  2. Embrace healthy critique
  3. Fail little and often
  4. Listen to users
  5. Design. Learn. Repeat
  6. Create a shared understanding
  7. Always be accountable

It’s gratifying to see how much of this was informed by the culture of critique at Clearleft.

Wednesday, December 7th, 2016

Designing digital services that are accountable, understood, and trusted (OSCON 2016 talk)

Software is politics, because software is power.

The transcript of a tremendous talk by Richard Pope.

Thursday, September 17th, 2015

Russell Davies: Designing for accountability, designing for broken-ness

One failure mode is ‘I have run out of paper’, another is ‘my data has been sold to a company I don’t trust’, another is ‘my country has been invaded and they’ve seized all the servers’.

These are things to be designed for. These are user needs too. They have to be embraced.

Wednesday, April 27th, 2011

Google can’t be trusted with our books | Simon Barron | Comment is free | guardian.co.uk

The threat to Google Videos shows businesses are not suitable cultural custodians — they can’t be held accountable to the public.