Tags: agency

15

sparkline

Saturday, March 27th, 2021

Middle Management — Real Life

The introduction to this critique of Keller Easterling’s Medium Design is all about seams:

Imagine the tech utopia of mainstream science fiction. The bustle of self-driving cars, helpful robot assistants, and holograms throughout the sparkling city square immediately marks this world apart from ours, but something else is different, something that can only be described in terms of ambiance. Everything is frictionless here: The streets are filled with commuters, as is the sky, but the vehicles attune their choreography to one another so precisely that there is never any traffic, only an endless smooth procession through space. The people radiate a sense of purpose; they are all on their way somewhere, or else, they have already arrived. There’s an overwhelming amount of activity on display at every corner, but it does not feel chaotic, because there is no visible strife or deprivation. We might appreciate its otherworldly beauty, but we need not question the underlying mechanics of this utopia — everything works because it was designed to work, and in this world, design governs the space we inhabit as surely and exactly as the laws of physics.

Sunday, November 1st, 2020

Presentable #96: The Employee-Owned Design Agency - Relay FM

If you want to know more about Clearleft’s new employee-ownserhip model, Andy tells Jeff all about it in this huffduffable hour of audio.

Monday, October 12th, 2020

Owning Clearleft

Clearleft turned fifteen this year. We didn’t make a big deal of it. What with The Situation and all, it didn’t seem fitting to be self-congratulatory. Still, any agency that can survive for a decade and a half deserves some recognition.

Cassie marked the anniversary by designing and building a beautiful timeline of Clearleft’s history.

Here’s a post I wrote 15 years ago:

Most of you probably know this already, but I’ve joined forces with Andy and Richard. Collectively, we are known as Clearleft.

I didn’t make too much of a big deal of it back then. I think I was afraid I’d jinx it. I still kind of feel that way. Fifteen years of success? Beginner’s luck.

Despite being one of the three founders, I was never an owner of Clearleft. I let Andy and Rich take the risks and rewards on their shoulders while I take a salary, the same as any other employee.

But now, after fifteen years, I am also an owner of Clearleft.

So is Trys. And Cassie. And Benjamin. And everyone else at Clearleft.

Clearleft is now owned by an employee ownership trust. This isn’t like owning shares in a company—a common Silicon Valley honeypot. This is literally owning the company. Shares are transferable—this isn’t. As long as I’m an employee at Clearleft, I’m a part owner.

On a day-to-day basis, none of this makes much difference. Everyone continues to do great work, the same as before. The difference is in what happens to any profit produced as a result of that work. The owners decide what to do with that profit. The owners are us.

In most companies you’ve got a tension between a board representing the stakeholders and a union representing the workers. In the case of an employee ownership trust, the interests are one and the same. The stakeholders are the workers.

It’ll be fascinating to see how this plays out. Check back again in fifteen years.

Thursday, September 24th, 2020

Thursday, February 6th, 2020

On design systems and agency | Andrew Travers

Design systems can often ‘read’ as very top down, but need to be bottom up to reflect the needs of different users of different services in different contexts.

I’ve yet to be involved in a design system that hasn’t struggled to some extent for participation and contribution from the whole of its design community.

Sunday, March 25th, 2018

Paul Ford: Facebook Is Why We Need a Digital Protection Agency - Bloomberg

The word “leak” is right. Our sense of control over our own destinies is being challenged by these leaks. Giant internet platforms are poisoning the commons. They’ve automated it.

Wednesday, February 14th, 2018

AMPlified. — Ethan Marcotte

As of this moment, the power dynamics are skewed pretty severely in favor of Google’s proprietary AMP standard, and against those of us who’d ask this question:

What can I do about AMP?

Wednesday, November 8th, 2017

Inside Design: Clearleft

A profile of Clearleft from the nice people at InVision.

Although there is this:

Monday, June 12th, 2017

Design in the Era of the Algorithm | Big Medium

The transcript of Josh’s fantastic talk on machine learning, voice, data, APIs, and all the other tools of algorithmic design:

The design and presentation of data is just as important as the underlying algorithm. Algorithmic interfaces are a huge part of our future, and getting their design right is critical—and very, very hard to do.

Josh put together ten design principles for conceiving, designing, and managing data-driven products. I’ve added them to my collection.

  1. Favor accuracy over speed
  2. Allow for ambiguity
  3. Add human judgment
  4. Advocate sunshine
  5. Embrace multiple systems
  6. Make it easy to contribute (accurate) data
  7. Root out bias and bad assumptions
  8. Give people control over their data
  9. Be loyal to the user
  10. Take responsibility

Thursday, March 24th, 2016

Blandly. A Full-Service Integrated Digital Blanding Agency

Well, we might as well bin the Clearleft website rebranding project. Somebody has beaten us to it.

Tuesday, September 9th, 2014

For BERG, My London Launchpad | MORNING, COMPUTER

BERG closed its doors today. Their work stands for itself and the agency will be greatly missed.

Warren Ellis shares his memories of the founding of this seminal group.

Friday, July 13th, 2012

Client/Agency Engagement is F*cked, Waterfall UX Design is a Symptom | disambiguity

Leisa nails it. The real stumbling block with trying to change the waterfall-esque nature of agency work (of which Clearleft has certainly been guilty) can be summed up in two words: sign off.

And from a client’s perspective, this emphasis on sign-off is completely understandable.

It takes a special kind of client to take the risk and develop the level of trust and integration required to work the way that Mr Popoff-Walker any many, many other inhabitants of agency world would like to work.

Friday, January 6th, 2012

Gardens and Zoos – Blog – BERG

A lovely piece from Matt examining agency and behaviour in the things we surround ourselves with: frying pans, houseplants, pets, and robots.

These are the droids you are looking for.

Saturday, November 17th, 2007

ribot - Mobile application design & rapid prototyping

Local siblings Ribot Maximus and Ribot Minimus have launched their smart-looking site. All mobile, all the time.

Monday, January 30th, 2006

LIFEBLOG.anina.net: slides gave me an ultimatum

Anina, the blogging model, is told by her agency to stop blogging because "fashion and technology do not go together". Asshats.