This’ll be good—the inside story of the marvelous Zooniverse project as told by Chris Lintott. I’m looking forward to getting my hands on a copy of this book when it comes out in a couple of months.
Thursday, August 1st, 2019
Monday, July 15th, 2019
Wednesday, June 26th, 2019
1,841 instances of dark patterns on ecommerce sites, in the categories of sneaking, urgency, misdirection, social proof, scarcity, obstruction, and forced action. You can browse this overview, read the paper, or look at the raw data.
We conducted a large-scale study, analyzing ~53K product pages from ~11K shopping websites to characterize and quantify the prevalence of dark patterns.
Sunday, June 16th, 2019
All of the talks from ten years of FF Conf …including this pretentious one from five years ago.
Friday, June 7th, 2019
Thursday, June 6th, 2019
From the days of Xerox PARC:
In your garage organization, there’s always a bucket for miscellaneous. You’ve got nuts and bolts and screws and nails, and then, stuff, miscellaneous stuff. That’s kind of what the hamburger menu button was.
Same as it ever was.
Wednesday, May 29th, 2019
Andrew looks at AMP from a technical, UX, and commercial perspective. It looks pretty bad in all three areas. And the common thread is the coercion being applied to publishers.
But casting the web aside and pushing a new proprietary content format (which is optional, but see coercion) seems like an extraordinarily heavy handed way to address it. It’s like saying I see you have a graze on your knee so let’s chop off and replace your whole leg. Instead, we could use the carrot of a premium search result position (as AMP has done) and make it only possible to be there if your site is fast.
He’s absolutely right about how it sounds when the AMP team proudly talk about how many publishers are adopting their framework, as if the framework were actually standing on its own merits instead of being used to blackmail publishers:
It is utterly bizarre to me, akin to a street robber that has convinced himself that people just randomly like giving him their money and has managed to forget the fact that he’s holding a gun to their head.
Thursday, May 16th, 2019
What if accessibility were a ranking signal for Google search results?
Here’s a thought: what if Google put its thumb on the scale again, only this time for accessibility? What if it treated the Lighthouse accessibility score as a first-class ranking metric?
Wednesday, May 15th, 2019
I completely agree with every single one of Terence’s recommendations here. The difference is that, in my case, they’re just hot takes, whereas he has actually joined the AMP Advisory Committee, joined their meetings, and listened to the concerns of actual publishers.
- AMP isn’t loved by publishers
- AMP is not accessible
- No user research
- AMP spreads fake news
- Signed Exchanges are not the answer
There’s also a very worrying anti-competitive move by Google Search in only showing AMP results to users of Google Chrome.
I’ve been emailing with Paul from the AMP team and I’ve told him that I honestly think that AMP’s goal should be to make itself redundant …the opposite of the direction it’s going in.
As I said in the meeting - if it were up to me, I’d go “Well, AMP was an interesting experiment. Now it is time to shut it down and take the lessons learned back through a proper standards process.”
I suspect that is unlikely to happen. Google shows no sign of dropping AMP. Mind you, I thought that about Google+ and Inbox, so who knows!
Friday, April 12th, 2019
What happens when you’re AMP pages are slower than your regular pages …but you’re forced to use AMP anyway if you want to appear in the top stories carousel.
AMP isn’t about speed. It’s about control.
The elephant in the room here is pre-rendering: that’s why Google aren’t using page speed alone as a determining factor for what goes in the carousel.
Monday, April 8th, 2019
200 discarded objects from a dump in San Francisco, meticulously catalogued, researched, and documented by Jenny Odell. The result is something more revealing than most pre-planned time capsule projects …although this project may be somewhat short-lived as it’s hosted on Tumblr.
An online documentary series featuring interviews with smart people about the changing role of design.
As technology becomes more complex and opaque, how will we as designers understand its potential, do hands-on work, translate it into forms people can understand and use, and lead meaningful conversations with manufacturers and policymakers about its downstream implications? We are entering a new technology landscape shaped by artificial intelligence, advanced robotics and synthetic biology.
So far there’s Kevin Slavin, Molly Wright Steenson, and Alexandra Daisy Ginsberg, with more to come from the likes of Matt Jones, Anab Jain, Dan Hill, and many, many more.
Sunday, March 31st, 2019
A Public Record at Risk: The Dire State of News Archiving in the Digital Age - Columbia Journalism Review
This well-researched in-depth piece doesn’t paint a pretty picture for archiving online news:
Of the 21 news organizations in our study, 19 were not taking any protective steps at all to archive their web output. The remaining two lacked formal strategies to ensure that their current practices have the kind of longevity to outlast changes in technology.
Monday, March 25th, 2019
53% of mobile visits leave a page that takes longer than 3 seconds to load. That means that a large number of visitors probably abandoned these sites because they were staring at a blank screen for 3 seconds, said “fuck it,” and left approximately half way before the page showed up. The fact that the next page interaction would have been quicker—assuming all the JS files even downloaded correctly in the first attempt—doesn’t amount to much if they didn’t stick around for the first page to load. What was gained by putting the business logic in the front end in this scenario?
Wednesday, March 20th, 2019
Ah, what a wonderful treasure trove this is! PDF scans of Apollo era press kits from a range of American companies.
- Official NASA
- Lunar Module
There’s something so fascinating about the mundane details of Isolation/Quarantine Foods for Apollo 11 Astronauts from Stouffer’s.
Sunday, March 10th, 2019
Jason contemplates his two decades of blog posts, some of which he now feels very differently about:
Tim Berners-Lee’s idea that cool URIs don’t change is almost part of my DNA at this point, so deleting them seems wrong. Approximately no one ever reads any post on this site that’s more than a few years old, but is that an argument for or against deleting them? (If a tree falls in the woods, etc…) Should I delete but leave a note they were deleted? Should I leave the original posts but append updates citing my current displeasure?
Monday, March 4th, 2019
Slow Design for an Anxious World by Jeffrey Zeldman
I’m at An Event Apart in Seattle, ready for three days of excellence. Setting the scene with the first talk of the event is the one and only Jeffrey Zeldman. His talk is called Slow Design for an Anxious World:
Most web pages are too fast or too slow. Last year, Zeldman showed us how to create design that works faster for customers in a hurry to get things done. This year he’ll show how to create designs that deliberately slow your visitors down, helping them understand more and make better decisions.
Learn to make layouts that coax the visitor to sit back, relax, and actually absorb the content your team works so hard to create. Improve UX significantly without spending a lot or chasing the tail lights of the latest whiz-bang tech. Whether you build interactive experiences or craft editorial pages, you’ll learn how to ease your customers into the experience and build the kind of engagement you thought the web had lost forever.
I’m going to attempt to jot down the gist of it as it happens…
Jeffrey begins by saying that he’s going to slooooowly ease us into the day. Slow isn’t something that our industry prizes. Things change fast on the internet. “You’re using last year’s framework!?” Ours is a newly-emerging set of practices.
Slow is negative in our culture too. We don’t like slow movies, or slow books. But somethings are better slow. Wine that takes time to make is better than wine that you produce in a prison toilet in five days. Slow-brewed coffee is well-brewed coffee. Slow dancing is nice. A slow courtship is nice. And reading slowly is something enjoyable. Sometimes you need to scan information quickly, but when we really immerse ourselves in a favourite book, we really comprehend better. Hold that thought. We’re going to come to books.
Fast is generally what we’re designing for. It’s the best kind of design for customer service designs—for people who want to accomplish something and then get on with their lives. Fast is good for customer service designs. Last year Jeffrey gave a talk last year called Beyond Engagement where he said that service-oriented content must be designed for speed of relevancy. Speed of loading is important, and so is speed of relevancy—how quickly can you give people the right content.
But slow is best for comprehension. Like Mr. Rogers. When things are a little bit slower, it’s kind of easier to understand. When you’re designing for readers, s l o w i t d o w n.
How do we slow down readers? That’s what this talk is about (he told us it would be slow—he only just got to what the point of this talk is).
Let’s start with a form factor. The book. A book is a hack where the author’s brain is transmitting a signal to the reader’s brain, and the designer of the book is making that possible. Readability is more than legibility. Readability transcends legibility, enticing people to slow down and read.
This is about absorption, not conversion. We have the luxury of doing something different here. It’s a challenge.
Remember Readability? It was designed by Arc90. They mostly made software applications for arcane enterprise systems, and that stuff tends not to be public. It’s hard for an agency to get new clients when it can’t show what it does. So they decided to make some stuff that’s just for the public. Arc90 Labs was spun up to make free software for everyone.
Readability was like Instapaper. Instapaper was made by Marco Arment so that he could articles when he was commuting on the subway. Readability aimed to do that, but to also make the content like beautiful. It’s kind of like how reader mode in Safari strips away superfluous content and formats what’s left into something more readable. Safari’s reader mode was not invented by Apple. It was based on the code from Readability. The mercury reader plug-in for Chrome also uses Readability’s code. Jeffrey went around pointing out to companies that the very existence of things like Readability was a warning—we’re making experiences so bad that people are using software to work around them. What we can do so that people don’t have to use these tools?
Craig Mod wrote an article for A List Apart called A Simpler Page back in 2011. With tablets and phones, there isn’t one canonical presentation of content online any more. Our content is sort of amorphous. Craig talked about books and newspapers on tablets. He talked about bed, knee, and breakfast distances from the body to the content.
- Bed (close to face): reading a novel on your stomach, lying in bed with the iPad propped up on a pillow.
- Knee (medium distance from face): sitting on the couch, iPad on your knee, catching up on Instapaper.
- Breakfast (far from face): propped up at a comfortable angle, behind your breakfast coffee and bagel, allowing hands-free news reading.
There’s some correlation between distance and relaxation. That knee position is crucial. That’s when the reader contemplates with pleasure and concentration. They’re giving themselves the luxury of contemplation. It’s a very different feeling to getting up and going over to a computer.
So Jeffrey redesigned his own site with big, big type, and just one central column of text. He stripped away the kind of stuff that Readability and Instapaper would strip away. He gave people a reader layout. You would have to sit back to read the content. He knew he succeeded because people started complaining: “Your type is huge!” “I have to lean back just to read it!” Then he redesigned A List Apart with Mike Pick. This was subtler.
Medium came along with the same focus: big type in a single column. Then the New York Times did it, when they changed their business model to a subscription paywall. They could remove quite a bit of the superfluous content. Then the Washington Post did it, more on their tablet design than their website. The New Yorker—a very old-school magazine—also went down this route, and they’re slow to change. Big type. White space. Bold art direction. Pro Publica is a wonderful non-profit newspaper that also went this route. They stepped it up by adding one more element: art direction on big pieces.
How do these sites achieve their effect of slowing you down and calming you?
Big type. We spend a lot of our time hunched forward. Big type forces you to sit back. It’s like that first moment in a yoga workshop where you’ve got to just relax before doing anything. With big type, you can sit back, take a breathe, and relax.
Hierarchy. This is classic graphic design. Clear relationships.
Minimalism. Not like Talking Heads minimalism, but the kind of minimalism where you remove every extraneous detail. Like what Mies van der Rohe did for architecture, where just the proportions—the minimalism—is the beauty. Or like what Hemingway did with writing—scratch out everything but the nouns and verbs. Kill your darlings.
Art direction. When you have a fancy story, give it some fancy art direction. Pro Publica understand that people won’t get confused about what site they’re on—they’ll understand that this particular story is special.
Whitespace. Mark Boulton wrote an article about whitespace in A List Apart. He talked about two kinds of whitespace: macro and micro. Macro is what we usually think about when we talk about whitespace. Whitespace conveys feelings of extreme luxury, and luxury brands know this. Whitespace makes us feels special. Macro whitespace can be snotty. But there’s also micro whitespace. That’s the space between lines of type, and the space inside letterforms. There’s more openness and air, even if the macro whitespace hasn’t changed.
Jeffrey has put a bunch of these things together into an example.
To recap, there are five points:
- Big type
- Art direction
There are two more things that Jeffrey wants to mention before his done. If you want people to pay attention to your design, it must be branded and it must be authoritative.
Branded. When all sites look the same, all content appears equal. Jeffrey calls this the Facebook effect. Whether it’s a noble-prize-winning author, or your uncle ranting, everthing gets the same treatment on Facebook. If you’re taking the time to post content to the web, take the time to let people know who’s talking.
Authoritative. When something looks authoritative, it cues the reader to your authenticity and integrity. Notice how every Oscar-worthy movie uses Trajan on its poster. That’s a typeface based on a Roman column. Strong, indelible letter forms carved in stone. We have absorbed those letterforms into our collective unconcious. Hollywood tap into this by using Trajan for movie titles.
Jeffrey wrote an article called To Save Real News about some of these ideas.
And with that, Jeffrey thanks us and finishes up.
Tuesday, February 19th, 2019
If there are no specific reasons to build a single-page application, I will go with a traditional server-rendered architecture every day of the week.
Sunday, February 3rd, 2019
This documentary, made entirely with archive footage, looks like it will be amazing! I really hope I get to see it in a cinema.
Crafted from a newly discovered trove of 65mm footage, and more than 11,000 hours of uncatalogued audio recordings, Apollo 11 takes us straight to the heart of NASA’s most celebrated mission—the one that first put men on the moon, and forever made Neil Armstrong and Buzz Aldrin into household names.
Aw! What about Michael Collins‽ He’s always the Ringo of the mission, even though he was the coolest dude.