This is my favourite website now.
Thursday, March 26th, 2020
Thursday, March 19th, 2020
COVID-19 has really made me realize that we need to be grateful for the people and activities we take for granted. Things like going out for food, seeing friends, going to the gym, etc., are fun, but are not essential for (physical) survival.
It reminds of Brian Eno’s definition of art: art is anything we don’t have to do. It’s the same with social activities. We don’t have to go to concerts—we can listen to music at home. We don’t have to go the cinema—we can watch films at home. We don’t have to go to conferences—we can read books and blog posts at home. We don’t have to go out to restaurants—all our nutritional needs can be met at home.
But it’s not the same though, is it?
I think about the book Station Eleven a lot. The obvious reason why I’d be thinking about it is that it describes a deadly global pandemic. But that’s not it. Even before The Situation, Station Eleven was on my mind for helping provide clarity on the big questions of life; y’know, the “what’s it all about?” questions like “what’s the meaning of life?”
Part of the reason I think about Station Eleven is its refreshingly humanist take on a post-apocalyptic society. As I discussed on this podcast episode a few years back:
It’s interesting to see a push-back against the idea that if society is removed we are going to revert to life being nasty, brutish and short. Things aren’t good after this pandemic wipes out civilisation, but people are trying to put things back together and get along and rebuild.
Related to that, Station Eleven describes a group of people in a post-pandemic world travelling around performing Shakespeare plays. At first I thought this was a ridiculous conceit. Then I realised that this was the whole point. We don’t have to watch Shakespeare to survive. But there’s a difference between surviving and living.
I’m quite certain that one positive outcome of The Situation will be a new-found appreciation for activities we don’t have to do. I’m looking forward to sitting in a pub with a friend or two, or going to see a band, or a play or a film, and just thinking “this is nice.”
Wednesday, February 26th, 2020
Thursday, February 20th, 2020
The beautiful 19th century data visualisations of Emma Willard unfold in this immersive piece by Susan Schulten.
Monica shares the little snippet of handy CSS she uses at the start of any project.
Saturday, February 15th, 2020
- Write Chronologically, Not Spatially
- Write Left to Right, Top to Bottom
- Don’t Use Colors and Icons Alone
- Describe the Action, Not the Behavior
Monday, February 3rd, 2020
I can’t decide if this is industrial sabotage or political protest. Either way, I like it.
99 second hand smartphones are transported in a handcart to generate virtual traffic jam in Google Maps.Through this activity, it is possible to turn a green street red which has an impact in the physical world by navigating cars on another route to avoid being stuck in traffic
Friday, January 31st, 2020
Saturday, January 25th, 2020
A lovely little bit of urban cartography.
Friday, January 17th, 2020
Can you believe we used to willingly tell Google about every single visitor to basecamp.com by way of Google Analytics? Letting them collect every last byte of information possible through the spying eye of their tracking pixel. Ugh.
In this new world, it feels like an obligation to make sure we’re not aiding and abetting those who seek to exploit our data. Those who hoard every little clue in order to piece of together a puzzle that’ll ultimately reveal all our weakest points and moments, then sell that picture to the highest bidder.
Monday, January 13th, 2020
This is a great progressive enhancement for performance that uses a service worker to combine reusable bits of a page with fresh content. The numbers are very convincing!
Alas, the code is using the Workbox library, but figuring out the vanilla code to write shouldn’t be too tricky seeing as Philip talks through his logic step by step.
Friday, January 10th, 2020
If you end up with a draft of a short story or a few paragraphs of a typical UX interaction scenario, or a storyboard, or a little film of someone swiping on a screen to show how your App idea would work — you have not done Design Fiction.
What you’ve done is write a short story, which can only possibly be read as a short story.
What you should ideally produce is something a casual observer may mistake for a contemporary artefact, but which only reveals itself as a fiction on closer inspection. It should be very much “as if..” this thing really existed. It should feel real, normal, not some fantasy.
Thursday, January 2nd, 2020
I made an offhand remark at the Clearleft Christmas party and Trys ran with it…
Monday, December 16th, 2019
Liveblogging An Event Apart 2019
I managed to do a bit of liveblogging during the event. Combined with the liveblogging I did during the other two Events Apart that I attended this year—Seattle and Chicago—that makes a grand total of seventeen liveblogged presentations!
- Slow Design for an Anxious World by Jeffrey Zeldman
- Designing for Trust in an Uncertain World by Margot Bloomstein
- Designing for Personalities by Sarah Parmenter
- Generation Style by Eric Meyer
- Making Things Better: Redefining the Technical Possibilities of CSS by Rachel Andrew
- Designing Intrinsic Layouts by Jen Simmons
- How to Think Like a Front-End Developer by Chris Coyier
- From Ideation to Iteration: Design Thinking for Work and for Life by Una Kravets
- Move Fast and Don’t Break Things by Scott Jehl
- Mobile Planet by Luke Wroblewski
- Unsolved Problems by Beth Dean
- Making Research Count by Cyd Harrell
- Voice User Interface Design by Cheryl Platz
- Web Forms: Now You See Them, Now You Don’t! by Jason Grigsby
- The Weight of the WWWorld is Up to Us by Patty Toland
- The Mythology of Design Systems by Mina Markham
- The Technical Side of Design Systems by Brad Frost
For my part, I gave my talk on Going Offline. Time to retire that talk now.
Here’s what I wrote when I first gave the talk back in March at An Event Apart Seattle:
I was quite nervous about this talk. It’s very different from my usual fare. Usually I have some big sweeping arc of history, and lots of pretentious ideas joined together into some kind of narrative arc. But this talk needed to be more straightforward and practical. I wasn’t sure how well I would manage that brief.
The dates for next year’s Events Apart have been announced, and I’ll be speaking at three of them:
The question is, do I attempt to deliver another practical code-based talk or do I go back to giving a high-level talk about ideas and principles? Or, if I really want to challenge myself, can I combine the two into one talk without making a Frankenstein’s monster?
Come and see me at An Event Apart in 2020 to find out.
Saturday, December 14th, 2019
Thursday, December 12th, 2019
When the game developer Blizzard Entertainment decommissioned some of their server blades to be auctioned off, they turned them into commemorative commodities, adding an etching onto the metal frame with the server’s name (e.g., “Proudmoore” or “Darkspear”), its dates of operation, and an inscription: “within the circuits and hard drive, a world of magic, adventure, and friendship thrived… this server was home to thousands of immersive experiences.” While stripped of their ability to store virtual memory or connect people to an online game world, these servers were valuable and meaningful as worlds and homes. They became repositories of social and spatial memory, souvenirs from WoW.
Wednesday, December 11th, 2019
The Technical Side of Design Systems by Brad Frost
You can have a killer style guide website, a great-looking Sketch library, and robust documentation, but if your design system isn’t actually powering real software products, all that effort is for naught. At the heart of a successful design system is a collection of sturdy, robust front-end components that powers other applications’ user interfaces. In this talk, Brad will cover all that’s involved in establishing a technical architecture for your design system. He’ll discuss front-end workshop environments, CSS architecture, implementing design tokens, popular libraries like React and Vue.js, deploying design systems, managing updates, and more. You’ll come away knowing how to establish a rock-solid technical foundation for your design system.
I will attempt to liveblog the Frostmeister…
“Design system” is an unfortunate name …like “athlete’s foot.” You say it to someone and they think they know what you mean, but nothing could be further from the truth.
A design system is a set of rules enforced by culture, process and tooling that govern how your organization creates products.
A design system the story of how an organisation gets things done.
When Brad talks to companies, he asks “Have you got a design system?” They invariably say they do …and then point to a Sketch library. When the focus goes on the design side of the process, the production side can suffer. There’s a gap between the comp and the live site. The heart and soul of a design system is a code library of reusable UI components.
Brad’s going to talk through the life cycle of a project.
He begins with selling in a design system. That can start with an interface inventory. This surfaces visual differences. But even if you have, say, buttons that look the same, the underlying code might not be consistent. Each one of those buttons represents time and effort. A design system gives you a number of technical benefits:
- Reduce technical debt—less frontend spaghetti code.
- Faster production—less time coding common UI components and more time building real features.
- Higher-quality production—bake in and enforce best practices.
- Reduce QA efforts—centralise some QA tasks.
- Potentially adopt new technologies faster—a design system can help make additional frameworks more managable.
- Useful reference—an essential resource hub for development best practices.
- Future-friendly foundation—modify, extend, and improve over time.
Once you’ve explained the benefits, it’s time to kick off.
Brad asks “What’s yer tech stack?” There are often a lot of tech stacks. And you know what? Users don’t care. What they see is one brand. That’s the promise of a design system: a unified interface.
How do you make a design system deal with all the different tech stacks? You don’t (at least, not yet). Start with a high priority project. Use that as a pilot project for the design system. Dan talks about these projects as being like television pilots that could blossom into a full season.
Where to build the design system? The tech stack under the surface is often an order of magnitude greater than the UI code—think of node modules, for example. That’s why Brad advocates locking off that area and focusing on what he calls a frontend workshop environment. Think of the components as interactive comps. There are many tools for this frontend workshop environment: Pattern Lab, Storybook, Fractal, Basalt.
How are you going to code this? Brad gets frontend teams in a room together and they fight. Have you noticed that developers have opinions about things? Brad asks questions. What are your design principles? Do you use a CSS methodology? What tools do you use? Spaces or tabs? Then Brad gets them to create one component using the answers to those questions.
Guidelines are great but you need to enforce them. There are lots of tools to automate coding style.
Then there’s CSS architecture. Apparently we write our styles in React now. Do you really want to tie your CSS to one environment like that?
You know what’s really nice? A good ol’ sturdy cacheable CSS file. It can come in like a fairy applying all the right styles regardless of tech stack.
Design and build
Brad likes to break things down using his atomic design vocabulary. He echoes what Mina said earlier:
Embrace the snowflakes.
The idea of a design system is not to build 100% of your UI entirely from components in the code library. The majority, sure. But it’s unrealistic to expect everything to come from the design system.
When Brad puts pages together, he pulls in components from the code library but he also pulls in one-off snowflake components where needed.
The design system informs our product design. Our product design informs the design system.
Brad has seen graveyards of design systems. But if you make a virtuous circle between the live code and the design system, the design system has a much better chance of not just surviving, but thriving.
So you go through those pilot projects, each one feeding more and more into the design system. Lather, rinse, repeat. The first one will be time consuming, but each subsequent project gets quicker and quicker as you start to get the return on investment. Velocity increases over time.
It’s like tools for a home improvement project. The first thing you do is look at your current toolkit. If you don’t have the tool you need, you invest in buying that new tool. Now that tool is part of your toolkit. Next time you need that tool, you don’t have to go out and buy one. Your toolkit grows over time.
The design system code must be intuitive for developers using it. This gets into the whole world of API design. It’s really important to get this right—naming things consistently and having predictable behaviour.
Mina talked about loose vs. strict design systems. Open vs. locked down. Make your components composable so they can adapt to future requirements.
You can bake best practices into your design system. You can make accessibility a requirement in the code.
What does it mean to “launch” a design system?
A design system isn’t a project with an end, it’s the origin story of a living and evolving product that’ll serve other products.
There’s a spectrum of integration—how integrated the design system is with the final output. The levels go from:
- Least integrated: static.
- Front-end reference code.
- Most integrated: consumable compents.
Chris Coyier in The Great Divide talked about how wide the spectrum of front-end development is. Brad, for example, is very much at the front of the front end. Consumable UI components can create a bridge between the back of the front end and the front of the front end.
Consumable UI components need to be bundled, packaged, and published.
Now we’ve entered a new mental space. We’ve gone from “Let’s build a website” to “Let’s maintain a product which other products use as a dependency.” You need to start thinking about things like semantic versioning. A version number is a promise.
A 1.0.0 designation comes with commitment. Freewheeling days of unstable early foundations are behind you.
What do you do when a new tech stack comes along? How does your design system serve the new hotness. It gets worse: you get products that aren’t even web based—iOS, Android, etc.
That’s where design tokens come in. You can define your design language in a platform-agnostic way.
This is hard.
- Your design system must live in the technologies your products use.
- Look at your product roadmaps for design system pilot project opportunities.
- Establish code conventions and use tooling and process to enforce them.
- Build your design system and pilot project UI screens in a frontend workshop environment.
- Bake best practices into reusable components & make them as rigid or flexible as you need them to be.
- Use semantic versioning to manage ongoing design system product work.
- Use design tokens to feed common design properties into different platforms.
You won’t do it all at once. That’s okay. Baby steps.
Tuesday, December 10th, 2019
The Mythology of Design Systems by Mina Markham
Design systems have dominated web design conversations for a few years. Just as there’s no one way to make a website, there is no one way to make a design system. Unfortunately this has led to a lot of misconceptions around the creation and impact of this increasingly important tool.
Drawing on her experiences building design systems at two highly visible and vastly different organizations, Mina will debunk some common myths surrounding design systems.
Mina is a designer who codes. Or an engineer who designs. She makes websites. She works at Slack, but she doesn’t work on the product; she works on slack.com and the Slack blog. Mina also makes design systems. She loves design systems!
There are some myths she’s heard about design systems that she wants to dispel. She will introduce us to some mythological creatures along the way.
Myth 1: Designers “own” the design system
Mina was once talking to a product designer about design systems and was getting excited. The product designer said, nonplussed, “Aren’t you an engineer? Why do you care?” Mina explained that she loved design systems. The product designer said “Y’know, design systems should really be run by designers” and walked away.
Mina wondered if she had caused offense. Was she stepping on someone’s toes? The encounter left her feeling sad.
Thinking about it later, she realised that the conversation about design systems is dominated by product designers. There was a recent Twitter thread where some engineers were talking about this: they felt sidelined.
The reality is that design systems should be multi-disciplinary. That means engineers but it also means other kinds of designers other than product designers too: brand designers, content designers, and so on.
What you need is a hybrid, or unicorn: someone with complimentary skills. As Jina has said, design systems themselves are hybrids. Design systems give hybrids (people) a home. Hybrids help bring unity to an organization.
Myth 2: design systems kill creativity
Mina hears this one a lot. It’s intertwined with some other myths: that design systems don’t work for editorial content, and that design systems are just a collection of components.
Components are like mermaids. Everyone knows what one is supposed to look like, and they can take many shapes.
But if you focus purely on components, then yes, you’re going to get frustrated by a feeling of lacking creativity. Mina quotes @brijanp saying “Great job scrapbookers”.
Design systems encompass more than components:
- High level principles.
- Brand guidelines.
- Coding standards.
- Accessibility compliance.
A design system is a set of rules enforced by culture, process and tooling that govern how your organization creates products.
Rules and creativity are not mutually exclusive. Rules can be broken.
For a long time, Mina battled against one-off components. But then she realised that if they kept coming up, there must be a reason for them. There is a time and place for diverging from the system.
It’s like Alice Lee says about illustrations at Slack:
There’s a time and place for both—illustrations as stock components, and illustrations as intentional complex extensions of your specific brand.
Your design system is your pantry, not your cookbook.
If you keep combining your ingredients in the same way, then yes, you’ll keep getting the same cake. But if you combine them in different ways, there’s a lot of room for creativity. Find the key moments of brand expression.
There are strict and loose systems.
Strict design systems are what we usually think of. AirBnB’s design system is a good example. It’s detailed and tightly controlled.
A loose design system will leave more space for experimentation. TED’s design system consists of brand colours and wireframes. Everything else is left to you:
Consistency is good only insofar as it doesn’t prevent you from trying new things or breaking out of your box when the context justifies it.
A good design sytem helps you improvise.
Thinking about strict vs. loose reminds Mina of product vs. marketing. A design system for a product might need to be pixel perfect, whereas editorial design might need more breathing room.
Mina has learned to stop fighting the one-off snowflake components in a system. You want to enable the snowflakes without abandoning the system entirely.
A loose system is key for maintaining consistency while allowing for exploration and creativity.
Myth 3: a design system is a side project
Brad guffaws at this one.
Okay, maybe no one has said this out loud, but you definitely see a company’s priorities focused on customer-facing features. A design system is seen as something for internal use only. “We’ll get to this later” is a common refrain.
“Later” is a mythical creature—a phoenix that will supposedly rise from the ashes of completed projects. Mina has never seen a phoenix. You never see “later” on a roadmap.
Don’t treat your design system as a second-class system. If you do, it will not mature. It won’t get enough time and resources. Design systems require real investment.
Mina has heard from people trying to start design systems getting the advice, “Just do it!” It seems like good advice, but it could be dangerous. It sets you up for failure (and burnout). “Just doing it” without support is setting people up for a bad experience.
The alternative is to put it on the roadmap. But…
Myth 4: a design system should be on the product roadmap
At a previous company, Mina once put a design system on the product roadmap because she saw it wasn’t getting the attention it needed. The answer came back: nah. Mina was annoyed. She had tried to “just do it” and now when she tried to do it through the right channels, she’s told she can’t.
But Mina realised that it’s not that simple. There are important metrics she might not have been aware of.
A roadmap is multi-faceted thing, like Cerebus, the three-headed dog of the underworld.
Okay, so you can’t put the design sytem on the roadmap, but you can tie it to something with a high priority. You could refactor your way to a design system. Or you could allocate room in your timeline to slip in design systems work (pad your estimates a little). This is like a compromise between “Just do it!” and “Put it on the roadmap.”
A system’s value is realized when products ship features that use a system’s parts.
The other problem with putting a design system on the roadmap is that it implies there’s an end date. But a design system is never finished (unless you abandon it).
Myth 5: our system should do what XYZ’s system did
It’s great that there are so many public design systems out there to look to and get inspired by. We can learn from them. “Let’s do that!”
But those inspiring public systems can be like a succubus. They’re powerful and seductive and might seem fun at first but ultimately leave you feeling intimidated and exhausted.
Your design system should be build for your company’s specific needs, not Google’s or Github’s or anyone’s.
Slack has multiple systems. There’s one for the product called Slack Kit. It’s got great documentation. But if you go on Slack’s marketing website, it doesn’t look like the product. It doesn’t use the same typography or even colour scheme. So it can’t use the existing the design system. Mina created the Spacesuit design system specifically for the marketing site. The two systems are quite different but they have some common goals:
- Establish common language.
- Reduce technical debt.
- Allow for modularity.
But there are many different needs between the Slack client and the marketing site. Also the marketing site doesn’t have the same resources as the Slack client.
Be inspired by other design systems, but don’t expect the same resutls.
Myth 6: everything is awesome!
When you think about design systems, everything is nice and neat and orderly. So you make one. Then you look at someone else’s design system. Your expectations don’t match the reality. Looking at these fully-fledged design systems is like comparing Instagram to real life.
The perfect design system is an angel. It’s a benevolent creature acting as an intermediary between worlds. Perhaps you think you’ve seen one once, but you can’t be sure.
The truth is that design system work is like laying down the railway tracks while the train is moving.
For a developer, it is a rare gift to be able to implement a project with a clean slate and no obligations to refactor an existing codebase.
Mina got to do a complete redesign in 2017, accompanied by a design system. The design system would power the redesign. Everything was looking good. Then slowly as the rest of the team started building more components for the website, unconnected things seemed to be breaking. This is what design systems are supposed to solve. But people were creating multiple components that did the same thing. Work was happening on a deadline.
Even on the Hillary For America design system (Pantsuit), which seemed lovely and awesome on the outside, there were multiple components that did the same thing. The CSS got out of hand with some very convoluted selectors trying to make things flexible.
Mina wants to share those stories because it sometimes seems that we only share the success stories.
Share work in progress. Learn out in the open. Be more vulnerable, authentic, and real.
Tuesday, December 3rd, 2019
Monday, December 2nd, 2019
The design history of the New York subway map.