It’s the central metaphor of the internet - ethereal and benign, a fluffy icon on screens and smartphones, the digital cloud has become so naturalised in our everyday life we look right through it. But clouds can also obscure and conceal – what is it hiding? Author and technologist James Bridle navigates the history and politics of the cloud, explores the power of its metaphor and guides us back down to earth.
I have to say, I’m pretty darned pleased with the results. It was equal parts fun and hard work.
Design Systems. This was a deliberately brief episode that just skims the surface of all that design systems have to offer. It is almost certainly a theme that I’ll revisit in a later episode, or even a whole season.
The main goal of this episode was to get some answers to the questions:
What is a design system exactly? and
What’s a design system good for?
I’m not sure if I got answers or just more questions, but that’s no bad thing.
Service Design. This is the classic topic for this season—an investigation into a phrase that you’ve almost certainly heard of, but might not understand completely. Or maybe that’s just me. In any case, I think that coming at this topic from a viewpoint of relative ignorance is quite a benefit: I have no fear of looking stupid for asking basic questions.
It comes in at just under 24 minutes, which feels just about right to me. Once again, it’s a dive into one topic that asks “What is this?”, “What does this mean?”, and “Where did this come from?”
I could’ve invited just about any of the practitioners at Clearleft to join me on this one, but I setttled on Chris, who’s always erudite and sharp.
I also asked ex-Clearleftie Jerlyn to have a chat. You’ll notice that’s been a bit of theme on the Clearleft podcast; asking people who used to work at Clearleft to share their thoughts. I’d quite like to do at least an episode—maybe even a whole season—featuring ex-Clearlefties exclusively. So many great people have worked at the agency of the years, Jerlyn being a prime example.
I’d also like to do an episode some time with the regular contractors we’ve worked with at Clearleft. On this episode, I asked the super-smart Tom Prior to join me.
I recorded those three chats over the past couple of weeks. And it was kind of funny how there was, of course, a looming presence over the topic of design sprints: Jake Knapp. I had sent him an email too but I got an auto-responder saying that he was super busy and would take a while to respond. So I kind of mentally wrote it off.
I spent last week assembling and editing the podcast with the excellent contributions from Jerlyn, Chris, and Tom. But it did feel a bit like Waiting For Godot the way that Jake’s book was being constantly referenced.
Then, on the weekend, Godot showed up.
Jake said he’d have time for a chat on Wednesday. Aargh! That’s the release date for the podcast! I don’t suppose Monday would work?
Very graciously, Jake agreed to a Monday chat (at an ungodly early hour in his time zone). I got an excellent half hour of material straight from the horse’s mouth—a very excitable and fast-talking horse, too.
That left me with just a day to work the material into the episode! I felt like a journalist banging on the keyboard at midnight, ready to run into the printing room shouting “Stop the press!” …although I’m sure the truth is that nobody but me would notice if an episode were released a little late.
Anyway, it all got done in the end and I think it turned out pretty great!
What a great guest! I already had plans to get Aarron on the podcast to talk about his book, Designing For Emotion—possibly a topic for next season. But for the current episode, we didn’t even mention it. It was design maturity all the way.
I had a lot of fun editing the episode together. I decided to intersperse some samples. If you’re familiar with Bladerunner and Thunderbirds, you’ll recognise the audio.
The whole thing comes out at a nice 24 minutes in length.
The latest episode of the Clearleft podcast is out. If you’re a subscriber, it will magically appear in your podcast software of choice using the power of RSS. If you’re not a subscriber, it isn’t too late to change that.
This week’s episode is all about design ops. I began contructing the episode by gathering raw material from talks at Leading Design. There’s good stuff from Kim Fellman, Jacqui Frey, Courtney Kaplan, and Meredith Black.
But as I was putting the snippets together, I felt like the episode was missing something. It needed a bit of oomph. So I harangued Andy for some of his time. I wasn’t just fishing for spicy hot takes—something that Andy is known for. Andy is also the right person to explain design ops. If you search for that term, one of the first results you’ll get is a post he wrote on the Clearleft blog a few years back called Design Ops — A New Discipline.
I remember helping Andy edit that post and I distinctly recall my feedback. The initial post didn’t have a definition of the term, and I felt that a definition was necessary (and Andy added one to the post).
My cluenessness about the meaning of terms like “design ops” or “service design” isn’t some schtick I’m putting on for the benefit of the podcast. I’m genuinely trying to understand these terms better. I don’t like the feeling of hearing a term being used a lot without a clear understanding of what that term means. All too often my understanding feels more like “I think I know it means, but I’m not sure I could describe it.” I’m not comfortable with that.
Making podcast episodes on these topics—which are outside my comfort zone—has been really helpful. I now feel like I have a much better understanding of service design, design ops and other topical terms. I hope that the podcast will be just as helpful for listeners who feel as bamboozled as I do.
The secret of design being useful in many places is not talking about design too much and just getting on with it. I sometimes think we create significant language barriers with job titles, design theory and making people learn a new language for the privilege of working with us.
I think there’s some truth to that. Andy disagrees. Strongly.
In our chat, Andy and I had what politicians would describe as “a robust discussion.” I certainly got some great material for the podcast (though some of the more contentious bits remain on the cutting room floor).
Calling on Andy for this episode was definitely the right call. I definitely got the added oomph I was looking for. In fact, this ended up being one of my favourite episodes.
There’s a lot of snappy editing, all in service of crafting a compelling narrative. First, there’s the origin story of design ops. Then there’s an explanation of what it entails. From around the 13 minute mark, there’s a pivot—via design systems—into asking whether introducing a new term is exclusionary. That’s when the sparks start to fly. Finally, I pull it back to talking about how Clearleft can help in providing design ops as a service.
The whole episode comes out at 21 minutes, which feels just right to me.
I’m really pleased with how this episode turned out, and I hope you’ll like it too. Have a listen and decide for yourself.
This one is a bit different. Whereas previous episodes focused on specific topics—design systems, service design—this one is a case study. And, wow, what a case study! The whole time I was putting the episode together, I kept thinking “The team really did some excellent work here.”
I’m not sure what makes more sense: listen to the podcast episode first and then visit the site in question …or the other way around? Maybe the other way around. In which case, be sure to visit the website for Wildlife Photographer Of The Year.
This episode of the podcast ended up being half an hour long. It should probably be shorter but I just couldn’t bring myself to cut any of the insights that Helen, James, Chris, and Trys were sharing. I’m probably too close to the subject matter to be objective about it. I’m hoping that others will find it equally fascinating to hear about the process of the project. Research! Design! Dev! This has got it all.
I had a lot of fun with the opening of the episode. I wanted to create a montage effect like the scene-setting opening of a film that has overlapping news reports. I probably spent far too long doing it but I’m really happy with the final result.
And with this episode, we’re halfway through the first season of the podcast already! I figured a nice short run of six episodes is enough to cover a fair bit of ground and give a taste of what the podcast is aiming for, without it turning into an overwhelming number of episodes in a backlog for you to catch up with. Three down and three to go. Seems manageable, right?
Anyway, enough of the backstory. If you haven’t already subscribed to the Clearleft podcast, you should do that. Then do these three things in whichever order you think works best:
If you’re subscribed to the Clearleft podcast there’s a new episode winging its way across the airwaves to alight in your podcast software of choice.
This episode is all about service design. More precisely, it’s about me trying to understand what service design is. I don’t think I’m alone in being unsure of its meaning.
So in some ways, this is similar to the first episode, which involved a lot me asking “What exactly is a design system anyway?” But for the service design episode, rather than using interviews as my source material, I’ve dug into the archives of UX London. There are past talks on Clearleft’s Vimeo channel. I made plenty of use of presentations by Kerry Bodine, Jamin Hegeman, and Lou Downe.
Again, there’s not much of me in this one. I’m there to thread the narrative together but my voice is not the one doing the explaining or the story-telling.
The episode ended up being almost half an hour long. Like I said before, rather than trying to squeeze each episode into a predefined timeslot, each episode will be as long as needs to be. And this one needed the time for Rich to tell his story.
Ooh, and I even tried adding in some sound effects during that part! It probably just sounds cheesy, but I’m still trying to figure out what works and what doesn’t.
Anyway, have a listen to this episode and see what you think. It’s got dead badgers, Downton Abbey, icebergs, and airplanes. Service design really does encompass a lot!
I’m pretty happy with how this one turned out, although as it’s the first one, I’m sure I’ll learn how to do this better. I may end up looking back at this first foray with embarrassment. Still, it’s fairly representative of what you can expect from the rest of the season.
This episode is fairly short. Just under eighteen minutes. That doesn’t mean that other episodes will be the same length. Each episode will be as long (or as short) as it needs to be. Form follows function, or in this case, episode length follows content. Other episodes will be longer. Some might be shorter. It all depends on the narrative.
This flies in the face of accepted wisdom when it comes to podcasting. The watchword that’s repeated again and again for aspiring podcasters is consistency. Release on a consistent schedule and have a consistent length for episodes. I kind of want to go against that advice just out of sheer obstinancy. If I end up releasing episodes on a regular schedule, treat it as coincidence rather than consistency.
There’s not much of me in this episode. And there won’t be much of me in most episodes. I’m just there to thread together the smart soundbites coming from other people. In this episode, the talking heads are my colleagues Jon and James, along with my friends and peers Charlotte, Paul, and Amy (although there’s a Clearleft connection with all of them: Charlotte and Paul used to be Clearlefties, and Amy spoke at Patterns Day and Sofa Conf).
I spoke to each of them for about an hour, but like I said, the entire episode is less than eighteen minutes long. The majority of our conversations ended up on the cutting room floor (possibly to be used in future episodes).
Most of my time was spent on editing. It was painstaking, but rewarding. There’s a real pleasure to be had in juxtaposing two snippets of audio, either because they echo one another or because they completely contradict one another. This episode has a few examples of contradictions, and I think those are my favourite moments.
Needless to say, eighteen minutes was not enough time to cover everything about design systems. Quite the opposite. It’s barely an introduction. This is definitely a topic that I’ll be returning to. Maybe there could even be a whole season on design systems. Let me know what you think.
Oh, and you’ll notice that there’s a transcript for the episode. That’s a no-brainer. I’m a big fan of the spoken word, but it really comes alive when it’s combined with searchable, linkable, accessible text.
Now I know what you’re thinking: aren’t there enough podcasts in the world already? Well, frankly, no. Unless you also concede that there are enough books and records and films in the world already too (to be fair, this is a reasonable thought to have when you’re navigating Amazon, Spotify, and Netflix).
In any case, this podcast is going to be a bit different.
In our field, the usual podcast format is in the form of a conversation: a host or hosts interviewing a guest or guests. Those are great. I’ve certainly enjoyed being the guest on many a great podcast. But I wanted to do something a bit more like an audio documentary.
If you’ve seen a lot of documentaries you’ll know that there are two key factors to getting a great story:
A lot of work has gone into the editing. It probably works out at about an hour of work per minute of podcast. I know that seems excessive, but I really wanted to get a snappy feel for each episode, juxtaposing multiple viewpoints.
The focus of the episode will be around a particular topic rather than a person and will feature lots of different voices woven together. The really challenging part is threading a good narrative. It’s kind of like preparing a conference talk in that respect—I’ve always found the narrative thread to be the hardest but most rewarding part of putting a talk together.
It’s simultaneously exciting and nerve-wracking to put this out into the world. But I think you’re going to enjoy it.
I really enjoyed having a chat with Ed and Tom on their podcast. It’s aimed at people making a career shift into web development, but that didn’t stop me banging on about my usual hobby horses: progressive enhancement, resilient web design, and all that jazz.
Chris and Jeremy Keith discuss imbuing teams with a shared sense of ownership of their design system, creating design systems able to address unforeseen scenarios, design ops as an essential part of an effective design system, and more.
Welcome to World Wide Waste, a podcast about how digital is killing the planet, and what to do about it. In this session, I’m chatting with Jeremy Keith. Jeremy is a philosopher of the internet. Every time I see him speak, I’m struck by his calming presence, his brilliant mind and his deep humanity.
We talked about performance, energy consumption, and digital preservation. We agreed on a lot, but there were also points where we fundamentally disagreed. Good stuff!
Jeremy Keith is the founder and keeper of thesession.org, probably the greatest irish music resource in the world. And this episode hopefully has something of the generous essence of that archive. We flow, from The North as a different planet to Galway as the centre of the ’90s slacker world. From the one-tune-a-week origin of thesession.org and managing an online community to the richness and value of constancy.
On the same topic—Irish music on the web—I made a brief appearance in the latest episode of Shannon Heaton’s Irish Music Stories, Irish Tunes in the Key of C-19:
How are traditional musicians and dancers continuing creative careers and group music events during the Covid-19 pandemic? How is social distancing affecting the jigs and reels? In this unexpected open of Season Four of Irish Music Stories, musicians from Ireland, England, Belgium, Sweden, and the U.S. address on and offline strategies… from a safe distance.
No, my life’s work is connected to Irish traditional music. Not as a musician, I hasten to clarify—while I derive enormous pleasure from playing tunes on my mandolin, that’s more of a release than a vocation.
My real legacy, it turns out, is being the creator and caretaker of The Session, an online community and archive dedicated to Irish traditional music. I might occassionally mention it here, but only when it’s related to performance, accessibility, or some other front-end aspect. I’ve never really talked about the history, meaning, and purpose of The Session.
I’ve been huffduffing episodes of this podcast for quite a while now. It’s really quite excellent. If you’re at all interested in Irish traditional music, the interviews with the likes of Kevin Burke, John Carty, Liz Carroll and Catherine McEvoy are hard to beat.
So imagine my surprise when they contacted me to ask me to chat and play some tunes! It really was an honour.
I was also a bit of guinea pig. Normally they’d record these kinds of intimate interviews face to face, but what with The Situation and all, my chat was the first remotely recorded episode.
I’ve been on my fair share of podcasts—most recently the Design Systems Podcast—but this one was quite different. Instead of talking about my work on the web, this focussed on what I was doing before the web came along. So if you don’t want to hear me talking about my childhood, give this a miss.
But if you’re interested in hearing my reminisce and discuss the origin and evolution of The Session, have a listen. The chat is interspersed with some badly-played tunes from me on the mandolin, but don’t let that put you off.