Books in the public domain, lovingly designed and typeset, available in multiple formats for free. Great works of fiction from Austen, Conrad, Stevenson, Wells, Hardy, Doyle, and Dickens, along with classics of non-fiction like Darwin’s The Origin of Species and Shackleton’s South!
Saturday, August 3rd, 2019
Thursday, August 1st, 2019
This’ll be good—the inside story of the marvelous Zooniverse project as told by Chris Lintott. I’m looking forward to getting my hands on a copy of this book when it comes out in a couple of months.
Monday, July 15th, 2019
A short, snappy web book on product development from Ryan Singer at Basecamp.
Like Resilient Web Design, the whole thing is online for free (really free, not “give us your email address” free).
Tuesday, June 18th, 2019
An excellent piece by Maciej on the crucial difference between individual privacy and ambient privacy (and what that means for regulation):
Ambient privacy is not a property of people, or of their data, but of the world around us. Just like you can’t drop out of the oil economy by refusing to drive a car, you can’t opt out of the surveillance economy by forswearing technology (and for many people, that choice is not an option). While there may be worthy reasons to take your life off the grid, the infrastructure will go up around you whether you use it or not.
Because our laws frame privacy as an individual right, we don’t have a mechanism for deciding whether we want to live in a surveillance society. Congress has remained silent on the matter, with both parties content to watch Silicon Valley make up its own rules. The large tech companies point to our willing use of their services as proof that people don’t really care about their privacy. But this is like arguing that inmates are happy to be in jail because they use the prison library. Confronted with the reality of a monitored world, people make the rational decision to make the best of it.
That is not consent.
For more detail, I highly recommend reading his testimony to the senate hearing on Privacy Rights and Data Collection in a Digital Economy.
I don’t know how we got to a point where chatting and sharing with friends means having to pick through adverts, and agreeing to being tracked and marketed at, and risk being exposed to, or abused by, terrible people. Our conversations and holiday snaps have become darkly marketed events. You could say this is a fair exchange but it feels wrong to me. The things being exchanged are too different, a kind of category error. It’s a wonky kind of barter in which I feel powerless and used. It’s not why I came here, to the internet.
Wednesday, June 5th, 2019
Aaron knows what he’s talking about when it comes to authentication, and Apple’s latest move with sign-in for native apps gets the thumbs up.
Sign In with Apple is a good thing for users! This means apps will no longer be able to force you to log in with your Facebook account to use them.
This does not mean that Apple is requiring every app to use Sign in with Apple.
Monday, June 3rd, 2019
I got a preview copy of this book and, my oh my, it is superb!
If your job involves dealing with humans (or if it might involve dealing with humans in the future), you’ll definitely want to read this.
Tuesday, May 21st, 2019
This is a really great, balanced profile of the Indie Web movement. There’s thoughtful criticism alongside some well-deserved praise:
If we itemize the woes currently afflicting the major platforms, there’s a strong case to be made that the IndieWeb avoids them. When social-media servers aren’t controlled by a small number of massive public companies, the incentive to exploit users diminishes. The homegrown, community-oriented feel of the IndieWeb is superior to the vibe of anxious narcissism that’s degrading existing services.
Tantek’s barnstorming closing talk from Beyond Tellerrand. This is well worth 30 minutes of your time.
Own your domain. Own your content. Own your social connections. Own your reading experience. IndieWeb services, tools, and standards enable you to take back your web.
Thursday, May 2nd, 2019
Erin’s classic book is now available to read online for free!
Wednesday, April 24th, 2019
The 2019 edition of Cody Lindley’s book is a good jumping-off point with lots of links to handy resources.
Tuesday, April 2nd, 2019
This might just be the most nerdily specific book I’ve read and enjoyed. Even if you’re not planning to build a web browser any time soon, it’s kind of fascinating to see how HTML is parsed—and how much of an achievement the HTML spec is, for specifying consistent error-handling, if nothing else.
The last few chapters are still in progress, but you can read the whole thing online or buy an ePub version.
Wednesday, March 6th, 2019
Unsolved Problems by Beth Dean
An Event Apart in Seattle continues. It’s the afternoon of day two and Beth Dean is here to give a talk called Unsolved Problems:
Technology products are being adapted faster than ever. We’ve spent a lot of time adopting new technology, but not as much time considering the social impact of doing so. This talk looks at large scale system design in the offline world, and takes lessons from them to our online work. You’ll learn how to expand your design approach from self-contained products, to considering the broader systems in which they exist.
Fun fact: An Event Apart was the first conference that Beth attended over ten years ago.
Who recognises this guy on screen? It’s Robert Stack, the creepy host of Unsolved Mysteries. It was kind of like the X-Files. The X-Files taught Beth to be a sceptic. Imagine Beth’s surprise when her job at Facebook led her to actual conspiracies. It’s been a hard year, what with Cambridge Analytica and all.
Beth’s team is focused on how people experience ads, while the whole rest of the company is focused on ads from the opposite end. She’s the Fox Mulder of the company.
Technology today has incredible reach. In recent years, we’ve seen 1:1 harm. That’s when a product negatively effects someone directly. In their book, Eric and Sara point out that Facebook is often the first company to solve these problems.
1:many harm is another use of technology. Designing in isolation isn’t new to tech. We’ve seen 1:many harm in urban planning. Brasilia is a beautiful city that nobody wants to live in. You need messy, mixed-use spaces, not a space designed for cars. Niemeier planned for efficiency, not reality.
Eichler buildings were supposed to be egalitarian. But everything that makes these single-story homes great places to live also makes them great targets for criminals. Isolation by intentional design leads to a less safe place to live.
One of Frank Gehry’s buildings turned into a deathtrap when it was covered with snow. And in summer, the reflective material makes it impossible to sit on side of it. His Facebook office building has some “interesting” restroom allocation, which was planned last.
Ohio had a deer overpopulation problem. So the solution they settled on was to introduce coyotes. Now there’s a coyote problem. When coyotes breed with stray dogs, they start to get aggressive and they hunt in packs. This is the cobra effect: when the solution to your problem makes the problem worse. The British government offered a bounty for cobras in India. So people bred snakes for the bounty. So they got rid of the bounty …and then all those snakes were released into the wild.
So-called “ride sharing” apps are about getting one person from point A to point B. They’re not about making getting around easier in general.
Google traffic directions don’t factor in the effect of Google giving everyone the same traffic directions.
AirBnB drives up rent …even though it started out as a way to help people who couldn’t make rent. Sounds like cobra farming.
Automating Inequality by Virgina Eubanks is an excellent book about being dropped by health insurance. An algorithm did it. By taking broken systems and automating them, we accelerate disenfranchisement.
Then there’s Facebook. Psychological warfare is not new. Radio and television have influenced elections long before the internet. Politicians changed their language to fit the medium of radio.
The internet has removed all friction that helps us behave cooperatively. Removing friction was once our goal, but it turns out that friction is sometimes useful. The internet has turned into an outrage machine.
Solving problems in the isolation of our own products ignores the broader context of society.
The Waze map reflects cities as they are, not the way someone wishes them to be.
—Noam Bardin, CEO of Waze
From bulletin boards to today’s web, the internet has always been toxic because human nature is toxic. Maybe that’s the bigger problem to solve.
We can look to other industries…
Ideo redesigned the hospital experience. People were introduced to their entire care staff on their first visit. Sloan Kettering took a similar approach. Artwork serves as wayfinding. Every room has its own bathroom. A Chicago hostpital included gardens because it improves recovery.
These hospital examples all:
- Designed for an intended outcome.
- Met people where they were.
- Strengthened existing support networks.
We’ve seen some bad examples from urban planning, but there are success stories too.
A person on a $30 bicycle is as important as someone in a $30,000 car, said Enrique Peñalosa.
Copenhagen once faced awful traffic congestion. Now people cycle everywhere. It’s the fastest way to get around. The city is designed for bicycles first. People rode more when it felt safer. It’s no coincidence that Copenhagen ranks as one of the most livable cities in the world.
Scandinavian prisons use a concept called restorative justice. The staff plays badminton with the inmates. They cook together. Treat people like dirt and they will act like dirt. Treat people like people and they will act like people. Recividism rates in Norway are now way low.
- Design for dignity and cooperation.
- Solve for everyone in a system.
- Policy should reflect intended outcomes.
The deHavilland Comet was made of metal. After a few blew apart at the seams, they switched from rivetted material. Airlines today develop a culture of crew resource management that encourages people to speak up.
- Plan for every point of failure.
- Empower everyone on a team to solve problems.
What can we do?
- Policies affect design. We need to work more closely with policy makers.
- Question access. Are all opinions equal? Where are computers making decisions that should involve people.
- Forget neutrality. Technology is not neutral. Neutrality allows us to abdicate responsibility.
- Stay a litte bit paranoid. Think about what the worst case scenario might be.
Make people better curators. How might we allow people to assess the veracity of information for themselves? What if we gave people better tools to affect their overall experience, not just small customisations?
We can use what we know about people to bring out their best behaviours. We can empower people to take action instead of just outrage.
What if we designed for the good of the community instead of the success of individuals. Like the Vauban in Freiburg! It was squatted, and the city gave control to the squatters to create an eco neighbourhood with affordable housing.
We need to think about what kind of worlds we want to create. What if we made the web less like a mall and more like a public park?
These are hard problems. But we solve hard technology problems every day. We could be the first generation of builders to solve technology’s hard problems.
Thursday, February 28th, 2019
Monday, February 25th, 2019
While the Interaction 19 event was a bit of a mixed bag overall, there were some standout speakers.
Marty Neumeier was unsurprisingly excellent. I’d seen him speak before, at UX London a few years back, so I knew he’d be good. He has a very reassuring, avuncular manner when he’s speaking. You know the way that there are some people you could just listen to all day? He’s one of those.
Marty’s talk at Interaction 19 was particularly interesting because it was about his new book. Now, why would that be of particular interest? Well, this new book—Scramble—is a business book, but it’s written in the style of a thriller. He wanted it to be like one of those airport books that people read as a guilty pleasure.
One rainy night in December, young CEO David Stone is inexplicably called back to the office. The company’s chairman tells him that the board members have reached the end of their patience. If David can’t produce a viable turnaround plan in five weeks, he’s out of a job. His only hope is to try something new. But what?
I love this idea!
I’ve talked before about borrowing narrative structures from literature and film and applying them to blog posts and conference talks—techniques like flashback, in media res, etc.—so I really like the idea of taking an entire genre and applying it to a technical topic.
The closest I’ve seen is the comic that Scott McCloud wrote for the release of Google Chrome back in 2008. But how about a romantic comedy about service workers? Or a detective novel about CSS grid?
I have a feeling I’ll be thinking about Marty Neumeier’s book next time I’m struggling to put a conference talk together.
In the meantime, if you want to learn from the master storyteller himself, Clearleft are running a two-day Brand Master Workshop with Marty on March 14th and 15th at The Barbican in London. Early bird tickets are on sale until this Thursday, so don’t dilly-dally if you were thinking about nabbing your spot.
Tuesday, February 19th, 2019
An Interview with Nick Harkaway: Algorithmic Futures, Literary Fractals, and Mimetic Immortality - Los Angeles Review of Books
Nick Harkaway on technology in fiction:
Humans without tools are not magically pure; they’re just unvaccinated, cold, and wet.
SF is how we get to know ourselves, either who we are or who we might be. In terms of what is authentically human, SF has a claim to be vastly more honest and important than a literary fiction that refuses to admit the existence of the modern and goes in search of a kind of essential humanness which exists by itself, rather than in the intersection of people, economics, culture, and science which is where we all inevitably live. It’s like saying you can only really understand a flame if you get rid of the candle. Good luck with that.
And on Borges:
He was a genius, and he left this cryptic, brilliant body of work that’s poetic, incomplete, astonishing. It’s like a tasting menu in a restaurant where they let you smell things that go to other tables and never arrive at yours.
Saturday, February 9th, 2019
After musing on newsletters, Craig shares how he’s feeling about Instagram and its ilk:
Instagram will only get more complex, less knowable, more algorithmic, more engagement-hungry in 2019.
I’ve found this cycle has fomented another emotion beyond distrust, one I’ve felt most acutely in 2018: Disdain? (Feels too loaded.) Disappointment? (Too moralistic.) Wariness? (Yes!) Yes — wariness over the way social networks and the publishing platforms they provide shift and shimmy beneath our feet, how the algorithms now show posts of X quality first, or then Y quality first, or how, for example, Instagram seems to randomly show you the first image of a multi-image sequence or, no wait, the second.8
I try to be deliberate, and social networks seem more and more to say: You don’t know what you want, but we do. Which, to someone who, you know, gives a shit, is pretty dang insulting.
Wariness is insidious because it breeds weariness. A person can get tired just opening an app these days. Unpredictable is the last thing a publishing platform should be but is exactly what these social networks become. Which can make them great marketing tools, but perhaps less-than-ideal for publishing.
Sunday, January 27th, 2019
A browser extension that encrypts and decrypts posts on Facebook—if two users have the extension installed, they can communicate without Facebook being able read their messages.
Tuesday, January 15th, 2019
I have to admit, I’m kind of nervous about this talk. It’s been quite a while since the last New Adventures, but it’s always had quite the cachet. I think I went to most of them. It’s quite strange—and quite an honour—to shift gears from attendee to speaker.
The talk I’ll be giving is called Building. That might be a noun. That might be a verb. You decide:
Every new medium looks to what has come before for guidance. Web design has taken cues from centuries of typography and graphic design. Web development has borrowed metaphors and ideas from the world of architecture. Let’s take a tour of some of the most influential ideas from architecture that have crossed over into the web, from pattern languages to responsive design. Together we’ll uncover how to build resilient, performant, accessible and beautiful structures that work with the grain of the materials of the web.
This talk builds upon the talk I gave at last year’s An Event Apart called The Way Of The Web. It also reflects many of the ideas in Resilient Web Design. When I gave a run-through of the talk at Clearleft last week, Andy called it a “greatest hits.” For a while there, I was feeling guilty about retreading some ground I’ve covered in previous talks and writings. Then I realised it was pretty arrogant of me to think that anyone in the audience would be familiar with any of it.
Besides, I’ve got a whole new avenue of exploration in this talk. It’s about language and metaphor—how we talk about what we do on the web. I’ve just finished giving another run-through at the Clearleft studio and I’m feeling pretty good about it. That’s good, because I find that giving a talk in a small room to a handful of colleagues is way more stressful than giving a talk to hundreds of people at a conference.
Just as I put together links related to last year’s talk, I figured I’d provide some hyperlinks for anyone interested in the topics raised in this new talk…
- Metaphors We Live By by George Lakoff and Mark Johnson
- Understanding Comics by Scott McCloud
- Creating Killer Websites by David Siegel
- Grid Systems in Graphic Design by Josef Müller-Brockman
- 101 Things I Learned in Architecture School by Matthew Frederick
- Architectural Intelligence by Molly Wright Steenson
- A Pattern Language by Christopher Alexander, Sara Ishikawa, Murray Silverstein with Ingrid King, Shlomo Angel and Max Jacobsen
- How Buildings Learn by Stewart Brand
- Where Good Ideas Come From by Steven Johnson
- The Clock of the Long Now: Time and Responsibility by Stewart Brand
- A Dao Of Web Design by John Allsopp
- Responsive Web Design by Ethan Marcotte
- Device Agnostic by Trent Walton
- The Work I Like by Ethan Marcotte