I love the thoughtfulness that Sally put into her personal write-up of dConstruct.
Saturday, September 17th, 2022
Thursday, September 15th, 2022
Wow, what a day. A really diverse selection of talks that went all over the map. From building vast world-changing health systems, to scaling and archiving global online communities, to the beauty and joy of calligraphy. And lasers. I enjoyed the lot, which is rare for me at an event like this.
A rather lovely write-up of the final dConstruct!
Above all it was nice to see the diversity of approaches and reasons for doing ‘design’ / art / whatever. Some of us are solving the hard problems, some of us are thinking philosophically or creating new tools, and some of us are just having fun – and all approaches are valid and useful.
Tuesday, September 13th, 2022
That was dConstruct 2022
dConstruct 2022 happened last Friday, September 9th.
And what an event it was! All eight talks were superb. To have eight speakers and not a single dud is pretty great. To have eight speakers and each one be absolutely brilliant is more than I could’ve hoped for.
Hidde has written a summary of the talks. I loved each and every one. I got to sit there in the front row of the beautiful Duke of York’s cinema and watch these supersmart people blow my mind.
With six of the eight speakers having spoken at previous dConstructs, there was a lot of nostalgia in the air on Friday.
It was the last dConstruct.
A lot of people seemed surprised by this even though I kept saying it was a one-off event. Really, the last dConstruct happened in 2015. This year’s event was a one-time-only anniversary event.
Obviously because the day was so great, people expressed sadness and disappointment that there wouldn’t be another. But like I said, if a band like The Velvet Underground reforms to do one last gig, that’s pretty cool; but if a band like The Velvet Underground reforms to go on endless tours, that’s kind of sad. It’s time to move on. Have one last blow-out and go out in style.
And who knows? Maybe there’ll be some other kind of dConstructy gathering in a different format. Perhaps an evening salon event is more suited to this kind of interdisciplinary mish-mash. But as a one-day conference, dConstruct is now officially over.
To be honest, there was never any doubt that dConstruct 2022 would be an excellent day of talks. I knew that each of the speakers would deliver the goods. I played it somewhat safe with the line-up. Because this was a kind of “best of” event, I could draw upon speakers from previous years who were guaranteed to be mesmerising.
In a weird way, that also highlights the biggest problem with this year’s dConstruct. Even though every individual talk was terrific, when you pull back and look at the line-up in aggregate, you can’t help but notice its lack of diversity.
That’s on me.
I could show you the list of people I tried to get. I could talk you through the spots that fell through. But all I’d be doing is giving you excuses. I could show that my intentions were good, but intentions don’t matter as much as actions. The proof of the pudding is in the eating, and what we ate last Friday was wonderful but also sadly representative of dConstruct’s homogenous history. For that reason alone, it’s time to draw a line under dConstruct.
It was a bittersweet send-off. On the one hand, I got to enjoy a day of brilliant talks. On the other hand, I’m pretty disappointed in myself that the line-up wasn’t more diverse. I can make all the claims I want about valuing diversity, but they’re hollow without meaningful results.
So that’s enough looking to the past. I’m bidding farewell to dConstruct and setting my sights on the future, a future that features more and different voices.
If you came along to dConstruct 2022, thank you! If you enjoyed attending dConstruct just half as much as I enjoyed hosting it …well, then I enjoyed it twice as much as you.
Monday, September 12th, 2022
I’m taking a nice long weekend break after dConstruct on Friday (I will of course have more to say on that—I’m collecting my thoughts still—but it was a wonderful day).
On Saturday I did absolutely nothing. It was just as well really, considering that I may have over-indulged in the pub on Friday evening after dConstruct was done. So a day of lounging around idly playing mandolin was just the ticket.
Yesterday, Sunday, I had one of those perfect leisurely days.
It began with a good bout of lazing about in the morning. Then, as lunchtime approached, Jessica and I went to a nearby pub for a Sunday Roast. In this case it was the Dover Castle. It turned out to be an excellent choice—top notch roasts!
While we were enjoying our lunch, Jessica spotted a poster on the wall for Bark In The Park, a local fun day of dog-centred activities. We were sure it had already happened earlier in Summer, but the poster said it was rescheduled to …yesterday!
So after lunch we went to the park and spent the next few hours in the sunshine, petting very good dogs and enjoying the spectacle of such catgories as “fancy dress”, “best rescue”, and “sausage catching.” We left shortly before the announcement of “best in show”—my money was on Mayhem—so I could nip home, grab my mandolin, and head to The Bugle pub for the weekly 4pm Irish music session.
After two hours of jigs’n’reels, I headed home. The weather was still lovely. The forecast was for cloudy weather, but it was unexpectedly sunny. So I fired up the outdoor grill.
We grilled: one aubergine, halved and scored; one yellow courgette, halved; one green courgette, halved; half a hispe cabbage, quartered. Once they were nicely charred outside and soft within, we ate them with a drizzle of tahini sauce, accompanied by a green salad.
By that time the sun had gone down and it was time for a nice evening spent watching the latest episode of The Rings Of Power and drinking a nice cup of tea.
Like a said, a perfect leisurely day.
Marc very kindly took loads of pictures at dConstruct on Friday—lovely!
Sunday, September 11th, 2022
A great write-up from Hidde on dConstruct 2022 and how the speakers tackled the theme of design transformation:
They talked about turning a series of penstrokes into art, lasers into fireworks, human experiences into novels and patient data collection into a minimal effort task.
A lot of our work in web design and technology has a power to transform and that is wonderful, especially when we manage to be intentional about the how and why.
Thursday, September 8th, 2022
One day to dConstruct
Just one more sleep until dConstruct—squee!
Not that I anticipate getting much sleep. My sleepnessness will partly be like that of a child on the night before Christmas. But my sleepnessness will also inevitably be that of an adult neurotically worrying about trifling details.
In reality, everything is all set. Thanks to the stellar Clearleft events team, I don’t need to lose any sleep. But my stupid brain can’t help but run a conveyer belt of potential problems through my mind: what about dongles? Power? Timings? What if there’s an impromptu rail strike? A deluge? Other emergencies you can’t even imagine?
I try to ignore those pestering pointless questions and instead think about the fantastic talks we’re going to get. I’m genuinely excited about each and every speaker. I’m pretty sure that once the day begins, I’ll forget all my worries and bliss out to the mind-expanding presentations.
The day before a conference feels kind of like the build-up to a battle. All the strategic decisions have been made, everything is in place, and now there’s nothing to do but wait.
I’ve communicated (or maybe over-communicated) all the relevant details to the speakers. And one week ago I sent one final email to the attendees with details of the schedule and some suggestions for lunch.
I also included this request:
Could you do me a favour? Would you mind getting a hold of a Covid test sometime in the next week and taking a test a day or two before dConstruct? (And if you test positive, please don’t come to the event.)
If you can’t get hold of a test (I know it can be tricky), then could you please bring a mask to wear when inside the venue?
I think asking everyone to take a test is a reasonable request, and nobody has objected to it. I worry that it’s yet another form of hygiene theatre (like providing anti-bacterial handwash for an airborne virus). After all, the antigen tests are most effective when you’ve already got symptoms. Taking a test when you don’t have symptoms might well give a negative result, but it doesn’t necessarily mean you don’t have Covid. Still, it’s a little intervention that might catch an infection that otherwise would’ve spread further.
I’m assuming that everyone coming to dConstruct is vaccinated. Maybe that’s naive on my part, but I figure if you’re intelligent enough to get a dConstruct ticket, you’re intelligent enough to protect yourself and others. So we won’t be requesting proof of vaccination. I hope my naivety aligns with reality.
See, this is all one more thing for my brain to gnaw on when I should be thinking about what a fantastic day of talks I’ve got ahead of me. Roll on tomorrow!
Tuesday, August 30th, 2022
I have got one update to the line-up to report. Sadly, Léonie Watson isn’t going to be able to make it after all. That’s a shame.
But that means there’s room to squeeze in one more brilliant speaker from the vaults of the dConstruct archive.
Back then he was entertaining us with hardware hacking and programming for fun. That was before he discovered lasers. Now he’s gone laser mad.
Don’t worry though. He’s fully qualified to operate lasers so he’s not going to take anyone’s eye out at dConstruct. Probably.
Wednesday, August 17th, 2022
The schedule for dConstruct 2022
The last ever dConstruct will happen just over three weeks from now, on Friday, September 9th.
That’s right—if you don’t have your ticket for this event, you won’t get another chance. The conference with its eye on the future will become a thing of the past.
dConstruct is going to go out with a bang, a veritable fireworks display of mind bombs. A calligrapher, a writer, a musician, and a nueroscientist will be on the line-up alongside designers and technologists.
Here’s the schedule for the day:
So the first talk starts at 10am and the last talk finishes at 4:30pm—all very civilised. Then we can all go to the pub.
There isn’t an official after-party but we can collectively nominate a nearby watering hole—the Unbarred taproom perhaps, or maybe The Hare And Hounds or The Joker—they’re all within cat-swinging distance of The Duke Of York’s.
Lunch isn’t provided but there are some excellent options nearby (and you’ll have a good hour and a half for the lunch break so there’s no rush).
The aforementioned Joker has superb hot wings from Lost Boys Chicken (I recommed the Rufio sauce if you like ‘em spicy, otherwise Thuddbutt is a good all ‘rounder).
And the famous Bardsley’s fish’n’chips is just ‘round the corner too.
So there’ll be plenty of food for the soul to match the food for your brain that’ll be doled up at dConstruct 2022.
Monday, August 8th, 2022
Matt shares some details on what he’ll be speaking about at dConstruct:
I’m going to talk generally around tools for togetherness which is my new framing for my long-running territory of general curiosity: how can we be together online, what we can do there, what it does to us, what are the design considerations, etc.
Get your ticket if you haven’t already!
I’m one of eight speakers – there’s a robotic artist, a neuroscientist, and a calligrapher. It should be an excellent day.
Tuesday, July 26th, 2022
The line-up for dConstruct 2022 …revealed!
Alright, I’ve kept you in suspense for long enough. It’s time to reveal the magnificent line-up for dConstruct 2022.
I’ll now put names to the teasing list of descriptions I previously provided…
A technologist, product designer, and writer who defies categorisation. They’ve headed up a design studio, co-founded a start-up, and now consult on super-clever machine learning stuff. Their blog is brilliant.
An award-winning author from South Africa whose work has recently been adapted for television. Some of their work is kind of sci-fi, some of it is kind of horror, some of it is kind of magical realism, and all of it is great.
An artist and designer who has created logos and illustrations for NASA, Apple, and Intel as well as custom typefaces for British Airways and Waitrose. A lover of letterforms, they are now one of the world’s highest-profile calligraphers posting their mesmerising work on Instagram.
This is Seb Lester.
A Canadian digital designer who has previously worked in the agency world, at Silicon Valley startups, and even venture capital. But now they’re doing truly meaningful work, designing for busy healthcare workers in low-income countries.
A multi-instrumentalist musician, producer and robotic artist who composes for film, theatre and the concert stage. They play a mean theremin.
An Australian designer and entrepreneur. They work in the cultural heritage sector and they’re an expert on digital archives. Their latest challenge is working out how to make an online photography archive last for 100 years.
A tireless defender of web standards and co-author of the Inclusive Design Principles. They’re a member of the W3C Advisory Board and of the BIMA Inclusive Design Council. Expect some thoughtful takes on the intersection of accessibility and emerging technologies.
This is Léonie Watson.
A professor of neuroscience who is also a bestselling author. They conduct experiments on people’s brains and then talk about it afterwards. Their talks have been known to be mind-altering.
This is Anil Seth.
That’s quite a line-up, isn’t it?
Deducing the full line-up just from those descriptions wasn’t easy, but Hidde de Vries managed it. So Hidde gets a free ticket to dConstruct 2022 …or, at least, he would if it weren’t for the fact that he already has a ticket (because Hidde is smart; be like Hidde). So a friend of Hidde’s is getting a free ticket instead (because Hidde is generous; be like Hidde).
Tuesday, July 19th, 2022
The line-up for dConstruct 2022
The line-up for dConstruct 2022 is complete!
If you haven’t yet got your ticket, it’s not too late.
Now here’s the thing…
When I announced the event back in May, I said:
I’m currently putting the line-up together. I’m not revealing anything just yet, but trust me, you will want to be there.
I still haven’t revealed anything, and I’m kind of tempted to keep it that way. Imagine showing up at an event and not knowing who’s going to be speaking. Is this is the best idea or the worst idea?
I suspect I’m going to have to announce the line-up at some point, but today is not that day. I’m going to string it out a bit longer.
But I am going to describe the line-up. And I’m going to throw in a challenge. The first person to figure out the complete line-up gets a free ticket. Send a tweet to the @dConstruct Twitter account with your deductions.
Ready? Here’s who’s speaking at dConstruct 2022 on Friday, September 9th in The Duke Of Yorks in Brighton…
- A technologist, product designer, and writer who defies categorisation. They’ve headed up a design studio, co-founded a start-up, and now consult on super-clever machine learning stuff. Their blog is brilliant.
- An award-winning author from South Africa whose work has recently been adapted for television. Some of their work is kind of sci-fi, some of it is kind of horror, some of it is kind of magical realism, and all of it is great.
- An artist and designer who has created logos and illustrations for NASA, Apple, and Intel as well as custom typefaces for British Airways and Waitrose. A lover of letterforms, they are now one of the world’s highest-profile calligraphers posting their mesmerising work on Instagram.
- A Canadian digital designer who has previously worked in the agency world, at Silicon Valley startups, and even venture capital. But now they’re doing truly meaningful work, designing for busy healthcare workers in low-income countries.
- A multi-instrumentalist musician, producer and robotic artist who composes for film, theatre and the concert stage. They play a mean theremin.
- An Australian designer and entrepreneur. They work in the cultural heritage sector and they’re an expert on digital archives. Their latest challenge is working out how to make an online photography archive last for 100 years.
- A tireless defender of web standards and co-author of the Inclusive Design Principles. They’re a member of the W3C Advisory Board and of the BIMA Inclusive Design Council. Expect some thoughtful takes on the intersection of accessibility and emerging technologies.
- A professor of neuroscience who is also a bestselling author. They conduct experiments on people’s brains and then talk about it afterwards. Their talks have been known to be mind-altering.
Sounds pretty freaking great, right?
Some further clues…
Many of these people have spoken at dConstruct in the past. After all, this year’s one-off event is going to be a kind of “best of.” So you might want to have a nose around the dConstruct archive.
Also, I’ve mentioned some nationalities like Australian, Canadian, and South African, but my self-imposed carbon footprint policy for this event forbids me from flying anyone in. So that’s a clue too.
The game is afoot! Tweet your deductions to the @dConstruct Twitter account or, even better, write a blog post and tweet the link, mentioning @dConstruct. The first correct answer gets a free ticket.
For everyone else, you can still get a ticket.
Thursday, May 26th, 2022
dConstruct 2022 is happening!
No, really, for real this time.
We had plans to do a one-off dConstruct anniversary event in 2020. It would’ve been five years since the event ran its ten year course from 2005 to 2015.
We all know what happened next. Not only was there no dConstruct in 2020, there were no live events at all. So we postponed the event. 2021 was slightly better than 2020 for live events, but still not safe enough for us.
Now, finally, the fifteenth anniversary edition of dConstruct is happening, um, on the seventeeth anniversary of dConstruct.
It’s all very confusing, I know. But this is the important bit:
dConstruct 2022 is happening on Friday, September 9th in the Duke of York’s picture house in Brighton.
Or, at least some tickets are available now. Quite a lot of eager folks bought tickets when the 2020 event was announced and those tickets are still good for this 2022 event …which is the 2020 event, but postponed by two years.
I’m currently putting the line-up together. I’m not revealing anything just yet, but trust me, you will want to be there.
If you haven’t been to a dConstruct event before, it’s kind of hard to describe. It’s not a practical hands-on conference where you learn design or development skills. It’s brain food. It’s about technology, culutre, design, society, the future …well, like I said, it’s kind of hard to describe. Have a poke around the dConstruct archive and listen to the audio from previous talks to get some idea of what might be in store.
Sunday, May 22nd, 2022
There was a week recently where I was out and about nearly every night.
One night, Jessica and I went to the cinema. There was a double bill of Alien and Aliens in the beautiful Duke of York’s picture house. We booked one of the comfy sofas on the balcony.
The next night we were out at the session in The Jolly Brewer, playing trad Irish tunes all evening. Bliss!
It really felt like The Before Times. Of course in reality it wasn’t quite like old times. There’s always an awareness of relative risk. How crowded is the cinema likely to be? Will they have the doors open at The Jolly Brewer to improve the airflow? Will people at the Low gig comply with the band’s request to wear masks?
Still, in each case, I weighed the risk and decided the evening was worth it. If I caught Covid because of that cinematic double bill, or that tune-filled gathering, or that excellent gig, that price would be acceptable.
Mind you, I say that without having experienced the horribleness of having a nasty bout of coronavirus. And the prospect of long Covid is genuinely scary.
But there’s no doubt that the vaccines have changed the equation. There’s still plenty of risk but it’s on a different scale. The Situation isn’t over, but it has ratcheted down a notch to something more manageable.
Now with the weather starting to get nice, there’ll be more opportunities for safer outdoor gatherings. I’m here for it.
Actually, I’m not going to literally be here for all of it. I’m making travel plans to go and speak at European events—another positive signal of the changing situation. Soon I’ll be boarding the Eurostar to head to Amsterdam, and not long after I’ll be on the Eurostar again for a trip to Lille. And then of course there’s UX London at the end of June. With each gathering, there’s an inevitable sense of calculated risk, but there’s also a welcome sense of normality seeping back in.
Monday, April 25th, 2022
I went to TEDxBrighton on Friday. I didn’t actually realise it was happening until just a couple of days beforehand, but I once I knew, I figured I should take advantage of it being right here in my own town.
All in all, it was a terrific day. The MCing by Adam Pearson was great—just the right mix of enthusiasm and tongue-in-cheek humour. The curation of the line-up worked well too. The day was broken up into four loosely-themed sections. As I’m currently in the process of curating an event myself, I can appreciate how challenging it is.
Each section opened with a musical act. Again, having been involved behind the scenes with many events myself, I was impressed by the audaciousness, just from a logistical perspective. It all went relatively smoothly.
The talks at a TED or TEDx event can be a mixed bag. You can have a scientist on stage distilling years of research into a succint message followed by someone talking nonsense about some pseudo-psychological self-help scheme. But at TEDxBrighton, we lucked out.
A highlight for me was Dr James Mannion talking about implementation science—something that felt directly applicable to design work. Victoria Jenkins was also terrific, and again, her points about inclusive design felt very relevant. And of course I really enjoyed the space-based talks by Melissa Thorpe and Bianca Cefalo. Now that I think about it, just about everyone was great: Katie Vincent, Lewis Wedlock, Dina Nayeri—they all wowed me.
With one exception. There was a talk that was supposed to be about the future of democracy. In reality it quickly veered into DAOs before descending into a pitch for crypto and NFTs. The call to action was literally for everyone in the audience to go out and get a crypto wallet and buy an NFT …using ethereum no less! We were exhorted to use an unbelievably wasteful and energy-intensive proof-of-work technology to get our hands on a receipt for a JPG …from the same stage that would later highlight the work of climate activists like Tommie Eaton. It was really quite disgusting. The fear-based message of the talk was literally about getting in on the scheme before it’s too late. At one point we were told to “do the research.” I’m surprised we weren’t all told that we’re “not going to make it.”
A disgraceful shill for a ponzi scheme would’ve ruined any other event. Fortunately the line-up at TEDxBrighton was so strong that one scam artist couldn’t torpedo the day. Just like crypto itself—and associated bollocks like NFTs and web3—it was infuriating to have to sit through it in the short term, but then it just faded away into insignificance. One desperate peddler of snake oil couldn’t make a dent in an otherwise great day.
Wednesday, March 30th, 2022
In person events are like buses. You go two years without one and then three come along at once.
My buffer is overflowing from experiencing three back-to-back events. Best of all, my participation was different each time.
First of all, there was Leading Design New York, where I was the host. The event was superb, although it’s a bit of a shame I didn’t have any time to properly experience Manhattan. I wasn’t able to do any touristy things or meet up with my friends who live in the city. Still the trip was well worth it.
Right after I got back from New York, I took the train to Edinburgh for the Design It Build It conference where I was a speaker. It was a good event. I particularly enjoyed Rafaela Ferro talk on accessibility. The last time I spoke at DIBI was 2011(!) so it was great to make a return visit. I liked that the audience was seated cabaret style. That felt safer than classroom-style seating, allowing more space between people. At the same time, it felt more social, encouraging more interaction between attendees. I met some really interesting people.
I got from Edinburgh just in time for UX Camp Brighton on the weekend, where I was an attendee. I felt like a bit of a moocher not giving a presentation, but I really, really enjoyed every session I attended. It’s been a long time since I’ve been at a Barcamp-style event—probably the last Indie Web Camp I attended, whenever that was. I’d forgotten how well the format works.
But even with all these in-person events, online events aren’t going anywhere anytime soon. Yesterday I started hosting the online portion of Leading Design New York and I’ll be doing it again today. The post-talk discussions with Julia and Lisa are lots of fun!
So in the space of just of a couple of weeks I’ve been a host, a speaker, and an attendee. Now it’s time for me to get my head back into one other event role: conference curator. No more buses/events are on the way for the next while, so I’m going to be fully devoted to organising the line-up for UX London 2022. Exciting!
Monday, May 31st, 2021
Summertime in England
On Thursday of last week, Summer arrived in England. I accept full responsibility for this. That morning I left the house early and wore a winter coat. So of course the day was filled with glorious sunshine.
I was up early to head into the Clearleft studio to do a tech check and some pre-records for the upcoming UX Fest. We’ve turned a meeting room into a very swanky-looking recording studio with proper lights, mics, and camera. I’ll be hosting UX Fest, channeling my inner Alan Partridge and Ron Burgundy.
Being back in the studio was nice. Some of my Clearleft colleagues joined the agency during The Situation so this was my first chance to meet some of them face to face (or facemask to facemask at least).
The next day I had even more opportunity to see my co-workers without the barriers of computer screens. We had a workplace walk in the countryside to mark one year of becoming an employee-owned agency. We rendezvoused at Devil’s Dyke and walked a bit of the Sussex countryside, just enough to work up an appetite and a thirst to be satiated at the nearby Shepherd and Dog pub in Fulking (near the brilliantly named Fulking Hill). We sat at tables outside, had pints of ale, and a proper pub lunch, chatting all the while, just like in The Before Times.
When I got back to Brighton I met up with Jessica for a beer in the sun before wandered down to the beach together to meet our friend Kate and celebrate her birthday.
Two days of good weather was a blessing, but it didn’t stop there. The next day, Saturday, was even sunnier. We spent the day working in the garden. We planted salads in our raised beds and then fortified those raised beds to make them impenatrable to the family of foxes living in our neighbourbood. Don’t get me wrong, the fox cubs are very cute. I just don’t want them digging up our salads.
On Sunday, Jessica and I sauntered up the hill to Brighton Racecourse so we could cheer on Jake as he finished his hundred kilometre walk from London to Brighton. Normally this would be a very strange behaviour, but it was all for a good cause.
After that, we had a pub lunch (outdoors, of course) before heading home. I spent the rest of the day sitting out in the garden, admiring the handiwork of the previous day, reading and occasionally dozing.
Today it’s more of the same. Glorious sunshine. Sitting in the garden. Reading. Playing some tunes on the mandolin. Looking forward to grilling outside for the third evening in a row.
It feels like something is changing and it’s not just the weather. The Situation, while far from ending, is certainly morphing. I still don’t plan on spending any time indoors, but with weather this good, I don’t need to.
In two weeks time I’ll get my second jab of vaccine. Two weeks after that I can start letting my guard down a bit more. Until then, I’ll be staying outdoors. If the weather continues like this, that won’t be a hardship.
Thursday, August 20th, 2020
Web on the beach
It was very hot here in England last week. By late afternoon, the stuffiness indoors was too much to take.
If you can’t stand the heat, get out of the kitchen. That’s exactly what Jessica and I did. The time had come for us to avail of someone else’s kitchen. For the first time in many months, we ventured out for an evening meal. We could take advantage of the government discount scheme with the very unfortunate slogan, “eat out to help out.” (I can’t believe that no one in that meeting said something.)
Just to be clear, we wanted to dine outdoors. The numbers are looking good in Brighton right now, but we’re both still very cautious about venturing into indoor spaces, given everything we know now about COVID-19 transmission.
Fortunately for us, there’s a new spot on the seafront called Shelter Hall Raw. It’s a collective of multiple local food outlets and it has ample outdoor seating.
We found a nice table for two outside. Then we didn’t flag down a waiter.
Instead, we followed the instructions on the table. I say instructions, but it was a bit simpler than that. It was a URL:
shelterhall.co.uk (there was also a QR code next to the URL that I could’ve just pointed my camera at, but I’ve developed such a case of QR code blindness that I blanked that out initially).
Just to be clear, under the current circumstances, this is the only way to place an order at this establishment. The only (brief) interaction you’ll have with another persn is when someone brings your order.
It worked a treat.
We had frosty beverages chosen from the excellent selection of local beers. We also had fried chicken sandwiches from Lost Boys chicken, purveyors of the best wings in town.
The whole experience was a testament to what the web can do. You browse the website. You make your choice on the website. You pay on the website (you can create an account but you don’t have to).
Thinking about it, I can see why they chose the web over a native app. Online ordering is the only way to place your order at this place. Telling people “You have to go to this website” …that seems reasonable. But telling people “You have to download this app” …that’s too much friction.
It hasn’t been a great week for the web. Layoffs at Mozilla. Google taking aim at URLs. It felt good to see experience an instance of the web really shining.
And it felt really good to have that cold beer.
Tuesday, May 26th, 2020
This is a lovely little interview with Cassie—it really is an honour and a privilege to work with her!