There is a huge world out there where design isn’t embraced, where designers are clawing for resources, and where design isn’t prioritized. Most of the organizations that are changing your world don’t know much about design, aren’t looking for designers, and won’t even understand what designers are talking about when they show up at the front door.
Tuesday, April 28th, 2020
Wednesday, April 1st, 2020
Working in a big organization is shocking to newcomers because of this, as suddenly everyone has to be consulted to make the smallest decision. And the more people you have to consult to get something done, the more bureaucracy exists within that company. In short: design systems cannot be effective in bureaucratic organizations. Trust me, I’ve tried.
Who hurt you, Robin?
Monday, March 30th, 2020
Monday, March 23rd, 2020
Is making your design system public worth the effort? In short: yes, it is.
I agree with Dan. But I wish that more people would make their design system mistakes and misteps public, like Robin talked about.
Tuesday, December 31st, 2019
Every day, millions of people rely on independent websites that are mostly created by regular people, weren’t designed as mobile apps, connect deeply to culture, and aren’t run by the giant tech companies. These are a vision of not just what the web once was, but what it can be again.
This really hits home for me. Anil could be describing The Session here:
They often start as a labor of love from one person, or one small, tightly-knit community. The knowledge or information set that they record is considered obscure or even worthless to outsiders, until it becomes so comprehensive that its collective worth is undeniable.
This is a very important message:
Taken together, these sites are as valuable as any of the giant platforms run by the tech titans.
Monday, December 23rd, 2019
The dominant narrative for the growth of the World Wide Web, the graphical, user-friendly version of the internet created by Tim Berners-Lee in 1989, is that its success has been propelled by Silicon Valley venture capitalism at its most rapacious. The idea that currently prevails is that the internet is best built by venture-backed startups competing to offer services globally through category monopolies: Amazon for shopping, Google for search, Facebook for social media. These companies have generated enormous profits for their creators and early investors, but their “surveillance capitalism” business model has brought unanticipated harms.
It doesn’t have to be this way, says Ethan Zuckerman:
A public service Web invites us to imagine services that don’t exist now, because they are not commercially viable, but perhaps should exist for our benefit, for the benefit of citizens in a democracy. We’ve seen a wave of innovation around tools that entertain us and capture our attention for resale to advertisers, but much less innovation around tools that educate us and challenge us to broaden our sphere of exposure, or that amplify marginalized voices. Digital public service media would fill a black hole of misinformation with educational material and legitimate news.
Saturday, November 16th, 2019
The benchmarks that advertising companies use — intended to measure the number of clicks, sales and downloads that occur after an ad is viewed — are fundamentally misleading. None of these benchmarks distinguish between the selection effect (clicks, purchases and downloads that are happening anyway) and the advertising effect (clicks, purchases and downloads that would not have happened without ads).
It gets worse: the brightest minds of this generation are creating algorithms which only increase the effects of selection.
A terrificly well-written piece on the emperor’s new clothes worn by online advertising. Equal parts economic rigour and Gladwellian anecdata, it’s a joy to read! Kudos to Alana Gillespie for the great translation work (the original article was written in Dutch).
We currently assume that advertising companies always benefit from more data. … But the majority of advertising companies feed their complex algorithms silos full of data even though the practice never delivers the desired result. In the worst case, all that invasion of privacy can even lead to targeting the wrong group of people.
This insight is conspicuously absent from the debate about online privacy. At the moment, we don’t even know whether all this privacy violation works as advertised.
The interaction design of this article is great too—annotations, charts, and more!
Thursday, November 7th, 2019
Craig compares and contrasts books to “attention monsters”:
That is, any app / service / publication whose business is predicated on keeping a consumer engaged and re-engaged for the benefit of the organization (often to the detriment of the mental and physical health of the user), dozens if not hundreds or thousands of times a day.
Friday, October 4th, 2019
PWAs just work better than your typical mobile site. Period.
But bear in mind:
Maybe simply because the “A” in PWA stands for “app,” too much discussion around PWAs focuses on comparing and contrasting to native mobile applications. We believe this comparison (and the accompanying discussion) is misguided.
Friday, August 23rd, 2019
Brendan describes the software he’s using to get away from Adobe’s mafia business model.
Monday, July 15th, 2019
Mike follows up on the changes made by email startup Superhuman after his initial post:
I will say this: if you were skeptical of Superhuman’s commitment to privacy and safety after reading the last article, you should probably be even more skeptical after these changes. The company’s efforts demonstrate a desire to tamp down liability and damage to their brand, but they do not show an understanding of the core problem: you should not build software that surreptitiously collects data on people in a way that would surprise and frighten them.
Wednesday, July 3rd, 2019
A really excellent analysis by Mike of a dark pattern in the Superhuman email app.
That’s right. A running log of every single time you have opened my email, including your location when you opened it. Before we continue, ask yourself if you expect this information to be collected on you and relayed back to your parent, your child, your spouse, your co-worker, a salesperson, an ex, a random stranger, or a stalker every time you read an email.
Exactly! This violates the principle of least surprise. Also, it’s just plain wrong.
Amazingly though, Mike has been getting pushback from guys on Twitter (and it’s always guys) who don’t think this is a big deal.
Anyway, read the whole thing—it’s fair, balanced, and really well written.
Monday, July 1st, 2019
The Decolonial Atlas is a growing collection of maps which, in some way, help us to challenge our relationships with the land, people, and state. It’s based on the premise that cartography is not as objective as we’re made to believe.
For example: Names and Locations of the Top 100 People Killing the Planet — a cartogram showing the location of decision makers in the top 100 climate-hostile companies.
This map is a response to the pervasive myth that we can stop climate change if we just modify our personal behavior and buy more green products. Whether or not we separate our recycling, these corporations will go on trashing the planet unless we stop them.
Thursday, June 27th, 2019
Twenty hard-won lessons from Dan from ten years of Dribbble.
We sent 50 shirts along with a card to friends and colleagues announcing Dribbble’s beta back in 2008. This first batch of members played a pivotal role in the foundation of the community and how it would develop. The shirt helped guilt them into actually checking out the site.
I think I still have my T-shirt somewhere!
Tuesday, June 18th, 2019
An excellent piece by Maciej on the crucial difference between individual privacy and ambient privacy (and what that means for regulation):
Ambient privacy is not a property of people, or of their data, but of the world around us. Just like you can’t drop out of the oil economy by refusing to drive a car, you can’t opt out of the surveillance economy by forswearing technology (and for many people, that choice is not an option). While there may be worthy reasons to take your life off the grid, the infrastructure will go up around you whether you use it or not.
Because our laws frame privacy as an individual right, we don’t have a mechanism for deciding whether we want to live in a surveillance society. Congress has remained silent on the matter, with both parties content to watch Silicon Valley make up its own rules. The large tech companies point to our willing use of their services as proof that people don’t really care about their privacy. But this is like arguing that inmates are happy to be in jail because they use the prison library. Confronted with the reality of a monitored world, people make the rational decision to make the best of it.
That is not consent.
For more detail, I highly recommend reading his testimony to the senate hearing on Privacy Rights and Data Collection in a Digital Economy.
Thursday, May 9th, 2019
I used to get really down when people left. Over time I’ve learned not to take it as such a bad thing. I mean, of course it’s sad when someone moves on, but for them, it’s exciting. And I should be sharing in that excitement, not putting a damper on it.
Besides, people tend to stay at Clearleft for years and years—in the tech world, that’s unheard of. So it’s not really so terrible when they decide to head out to pastures new. They’ll always be Clearlefties. Just look at the lovely parting words from Harry, Paul, Ellen, and Ben:
Working at Clearleft was one of the best decisions I ever made. 6 years of some work that I’m most proud of, amongst some of the finest thinkers I’ve ever met.
(Side note: I’ve been thinking about starting a podcast where I chat to ex-Clearlefties. We could reflect on the past, look to the future, and generally just have a catch-up. Would that be self indulgent or interesting? Let me know what you think.)
So of course I’m going to miss working with Danielle, but as with other former ‘lefties, I’m genuinely excited to see what happens next for her. Clearleft has had an excellent three years of her time and now it’s another company’s turn.
In the spirit of “one door closes, another opens,” Danielle’s departure creates an opportunity for someone else. Fancy working at Clearleft? Well, we’re looking for a head of front-end development.
Do you remember back at the start of the year when we were hiring a front-end developer, and I wrote about writing job postings?
My first instinct was to look at other job ads and take my cue from them. But, let’s face it, most job ads are badly written, and prone to turning into laundry lists. So I decided to just write like I normally would. You know, like a human.
That worked out really well. We ended up hiring the ridiculously talented Trys Mudford. Success!
So I’ve taken the same approach with this job ad. I’ve tried to paint as clear and honest a picture as I can of what this role would entail. Like it says, there are three main parts to the job:
- business support,
- technical leadership, and
- professional development.
Now, I could easily imagine someone reading the job description and thinking, “Nope! Not for me.” Let’s face it: There Will Be Meetings. And a whole lotta context switching:
Within the course of one day, you might go from thinking about thorny code problems to helping someone on your team with their career plans to figuring out how to land new business in a previously uncharted area of technology.
I can equally imagine someone reading that and thinking “Yes! This is what I’ve been waiting for.”
I can picture a few scenarios where this role could be the ideal career move…
Suppose you’re a lead developer at a product company. You enjoy leading a team of devs, and you like setting the technical direction when it comes to the tools and techniques being used. But maybe you’re frustrated by always working on the same product with the same tech stack. The agency world, where every project is different, might be exactly what you’re looking for.
Or maybe you’re an accomplished and experienced front-end developer, freelancing and contracting for years. Perhaps you’re less enamoured with being so hands-on with the code all the time. Maybe you’ve realised that what you really enjoy is solving problems and evaluating techologies, and you’d be absolutely fine with having someone else take care of the implementation. Moving into a lead role like this might be the perfect way to make the best use of your time and have more impact with your decisions.
You get the idea. If any of this is sounding intriguing to you, you should definitely apply for the role. What do you have to lose?
Also, as it says in the job ad:
If you’re from a group that is under-represented in tech, please don’t hesitate to get in touch.
Thursday, April 11th, 2019
On an individual and small collective basis, the IndieWeb already works. But does an IndieWeb approach scale to the general public? If it doesn’t scale yet, can we, who envision and design and build, create a new generation of tools that will help give birth to a flourishing, independent web? One that is as accessible to ordinary internet users as Twitter and Facebook and Instagram?
Friday, April 5th, 2019
This article by Ian Bogost from a few years back touches on one of the themes in the talk I gave at New Adventures:
“Engineer” conjures the image of the hard-hat-topped designer-builder, carefully crafting tomorrow. But such an aspiration is rarely realized by computing. The respectability of engineering, a feature built over many decades of closely controlled, education- and apprenticeship-oriented certification, becomes reinterpreted as a fast-and-loose commitment to craftwork as business.
Monday, March 25th, 2019
53% of mobile visits leave a page that takes longer than 3 seconds to load. That means that a large number of visitors probably abandoned these sites because they were staring at a blank screen for 3 seconds, said “fuck it,” and left approximately half way before the page showed up. The fact that the next page interaction would have been quicker—assuming all the JS files even downloaded correctly in the first attempt—doesn’t amount to much if they didn’t stick around for the first page to load. What was gained by putting the business logic in the front end in this scenario?
Thursday, February 28th, 2019
Onboarding. Reaching out. In terms of. Synergy. Bandwidth. Headcount. Forward planning. Multichannel. Going forward. We are constantly bombarded and polluted with nonsense speak. These words and phrases snag and attach themselves to our vocabulary like sticky weeds.
Words become walls.
I love this post from Ben on the value of plain language!
We’re not dumbing things down by using simple terms. We’re being smarter.
Read on for the story of the one exception that Ben makes—it’s a good one.