How do you keep knowledge alive over centuries? Stuff that seems big enough for a group of people to worry about at the time, but not so big it makes world news. Not the information that gets in all the textbooks, but just the stuff that makes the world gently tick over.
Friday, July 30th, 2021
Friday, July 9th, 2021
Wednesday, February 10th, 2021
Design leadership on the Clearleft podcast
What rough beast, its hour come round at last, slouches towards your podcast player of choice to be reborn?
Why it’s season two of the Clearleft podcast!
Yes, it’s that time again when you can treat your earholes to six episodes of condensed discussion on design-related topics at a rate of one episode per week.
The first episode of season two is all about design leadership. This was a lot of fun to put together. I was able to mine the rich seam of talks from the past few years of Leading Design conferences. I found some great soundbites from Jane Austin and Hannah Donovan. I was also able to include the audio from a roundtable discussion at Clearleft. These debates are a regular occurrence at the UX laundromat, where we share what we’re working on. I should record them more often. There was some quality ranting from Jon, Andy, and Chris.
I think you’ll enjoy this episode if you are:
- a designer thinking about becoming a design leader,
- a designer who wants to remain an individual contributor, or
- a design leader who was once a hands-on designer.
Actually, the lessons here probably apply regardless of your field. Engineers and lead developers will probably relate to the quandaries raised.
The whole thing clocks in at just over 21 minutes.
If you’re not already subscribed to the podcast, you might want to pop the RSS feed into your podcast player.
Sunday, January 31st, 2021
There are some beautiful illustrations in this online exhibition of data visualisation in the past few hundred years.
Saturday, January 16th, 2021
A Creative Commons licensed web book that you can read online.
Carbon dioxide removal at a climate-significant scale is one of the most complex endeavors we can imagine, interlocking technologies, social systems, economies, transportation systems, agricultural systems, and, of course, the political economy required to fund it. This primer aims to lower the learning curve for action by putting as many facts as possible in the hands of the people who will take on this challenge. This book can eliminate much uncertainty and fear, and, we hope, speed the process of getting real solutions into the field.
Friday, November 13th, 2020
What you see is the big map of a sea of literature, one where each island represents a single author, and each city represents a book. The map represents a selection of 113 008 authors and 145 162 books.
This is a poetic experiment where we hope you will get lost for a while.
Thursday, September 24th, 2020
But you can also contribute to it …by looking ahead to the next fifteen years:
Let’s imagine it’s 2035…
How do you hope the practice of design will have changed for the better?
Fill out an online postcard with your hopes for the future.
Wednesday, September 23rd, 2020
This is a handy tool if you’re messing around with Twitter cards and other metacrap.
Friday, September 18th, 2020
Don’t blame it on the COBOL:
It’s a common fiction that computing technologies tend to become obsolete in a matter of years or even months, because this sells more units of consumer electronics. But this has never been true when it comes to large-scale computing infrastructure. This misapprehension, and the language’s history of being disdained by an increasingly toxic programming culture, made COBOL an easy scapegoat. But the narrative that COBOL was to blame for recent failures undoes itself: scapegoating COBOL can’t get far when the code is in fact meant to be easy to read and maintain.
It strikes me that the resilience of programmes written in COBOL is like the opposite of today’s modern web stack, where the tangled weeds of nested dependencies ensures that projects get harder and harder to maintain over time.
In a field that has elevated boy geniuses and rockstar coders, obscure hacks and complex black-boxed algorithms, it’s perhaps no wonder that a committee-designed language meant to be easier to learn and use—and which was created by a team that included multiple women in positions of authority—would be held in low esteem. But modern computing has started to become undone, and to undo other parts of our societies, through the field’s high opinion of itself, and through the way that it concentrates power into the hands of programmers who mistake social, political, and economic problems for technical ones, often with disastrous results.
Sunday, September 6th, 2020
A timeline of city maps, from 1524 to 1930.
Monday, July 6th, 2020
Robin Hawkes has made a lovely website to go with his newsletter all about maps and spatial goodies.
Sunday, May 3rd, 2020
What a time, as they say, to be alive. The Situation is awful in so many ways, and yet…
In this crisis, there is also opportunity—the opportunity to sit on the sofa, binge-watch television and feel good about it! I mean just think about it: when in the history of our culture has there been a time when the choice between running a marathon or going to the gym or staying at home watching TV can be resolved with such certitude? Stay at home and watch TV, of course! It’s the only morally correct choice. Protect the NHS! Save lives! Gorge on box sets!
What you end up watching doesn’t really matter. If you want to binge on Love Island or Tiger King, go for it. At this moment in time, it’s all good.
I had an ancient Apple TV device that served me well for years. At the beginning of The Situation, I decided to finally upgrade to a more modern model so I could get to more streaming services. Once I figured out how to turn off the unbelievably annoying sounds and animations, I got it set up with some subscription services. Should it be of any interest, here’s what I’ve been watching in order to save lives and protect the NHS…
Watchmen, Now TV
Superb! I suspect you’ll want to have read Alan Moore’s classic book to fully enjoy this series set in the parallel present extrapolated from that book’s ‘80s setting. Like that book, what appears to be a story about masked vigilantes is packing much, much deeper themes. I have a hunch that if Moore himself were forced to watch it, he might even offer some grudging approval.
Devs, BBC iPlayer
Ex Machina meets The Social Network in Alex Garland’s first TV show. I was reading David Deutsch while I was watching this, which felt like getting an extra bit of world-building. I think this might have worked better in the snappier context of a film, but it makes for an enjoyable saunter as a series. Style outweighs substance, but the style is strong enough to carry it.
Breeders, Now TV
Genuinely hilarious. Watch the first episode and see how many times you laugh guiltily. It gets a bit more sentimental later on, but there’s a wonderfully mean streak throughout that keeps the laughter flowing. If you are a parent of small children though, this may feel like being in a rock band watching Spinal Tap—all too real.
The Mandalorian, Disney Plus
I cannot objectively evaluate this. I absolutely love it, but that’s no surprise. It’s like it was made for me. The execution of each episode is, in my biased opinion, terrific. Read what Nat wrote about it. I agree with everything they said.
Westworld, Now TV
The third series is wrapping up soon. I’m enjoying this series immensely. It’s got a real cyberpunk sensibility; not in a stupid Altered Carbon kind of way, but in a real Gibsonian bit of noirish fun. Like Devs, it’s not as clever as it thinks it is, but it’s throroughly entertaining all the same.
Tales From The Loop, Amazon Prime
The languid pacing means this isn’t exactly a series of cliffhangers, but it will reward you for staying with it. It avoids the negativity of Black Mirror and instead maintains a more neutral viewpoint on the unexpected effects of technology. At its best, it feels like an updated take on Ray Bradbury’s stories of smalltown America (like the episode directed by Jodie Foster featuring a cameo by Shane Carruth—the time traveller’s time traveller).
Years and Years, BBC iPlayer
A near-future family and political drama by Russell T Davies. Subtlety has never been his strong point and the polemic aspects of this are far too on-the-nose to take seriously. Characters will monologue for minutes while practically waving a finger at you out of the television set. But it’s worth watching for Emma Thompson’s performance as an all-too believable populist politician. Apart from a feelgood final episode, it’s not light viewing so maybe not the best quarantine fodder.
For All Mankind, Apple TV+
An ahistorical space race that’s a lot like Mary Robinette Kowal’s Lady Astronaut books. The initial premise—that Alexei Leonov beats Neil Armstrong to a moon landing—is interesting enough, but it really picks up from episode three. Alas, the baton isn’t really kept up for the whole series; it reverts to a more standard kind of drama from about halfway through. Still worth seeing though. It’s probably the best show on Apple TV+, but that says more about the paucity of the selection on there than it does about the quality of this series.
Avenue Five, Now TV
When it’s good, this space-based comedy is chucklesome but it kind of feels like Armando Iannucci lite.
Picard, Amazon Prime
It’s fine. Michael Chabon takes the world of Star Trek in some interesting directions, but it never feels like it’s allowed to veer too far away from the established order.
The Outsider, Now TV
A tense and creepy Stephen King adaption. I enjoyed the mystery of the first few episodes more than the later ones. Once the supernatural rules are established, it’s not quite as interesting. There are some good performances here, but the series gives off a vibe of believing it’s more important than it really is.
Better Call Saul, Netflix
The latest series (four? I’ve lost count) just wrapped up. It’s all good stuff, even knowing how some of the pieces need to slot into place for Breaking Bad.
Normal People, BBC iPlayer
I heard this was good so I went to the BBC iPlayer app and hit play. “Pretty good stuff”, I thought after watching that episode. Then I noticed that it said Episode Twelve. I had watched the final episode first. Doh! But, y’know, watching from the start, the foreknowledge of how things turn out isn’t detracting from the pleasure at all. In fact, I think you could probably watch the whole series completely out of order. It’s more of a tone poem than a plot-driven series. The characters themselves matter more than what happens to them.
Hunters, Amazon Prime
A silly 70s-set jewsploitation series with Al Pacino. The enjoyment comes from the wish fulfillment of killing nazis, which would be fine except for the way that the holocaust is used for character development. The comic-book tone of the show clashes very uncomfortably with that subject matter. The Shoah is not a plot device. This series feels like what we would get if Tarentino made television (and not in a good way).
Tuesday, April 28th, 2020
There is a huge world out there where design isn’t embraced, where designers are clawing for resources, and where design isn’t prioritized. Most of the organizations that are changing your world don’t know much about design, aren’t looking for designers, and won’t even understand what designers are talking about when they show up at the front door.
Monday, April 20th, 2020
Wednesday, April 8th, 2020
80 geocoding service plans to choose from.
I’m going to squirrel this one away for later—I’ve had to switch geocoding providers in the past, so I have a feeling that this could come in handy.
Tuesday, March 31st, 2020
I just love the way that Laurie Penny writes.
In the end, it will not be butchery. Instead it will be bakery, as everyone has apparently decided that the best thing to do when the world lurches sideways is learn to make bread. Yeast is gone from the shops. Even I have been acting out in the kitchen, although my baked goods are legendarily dreadful. A friend and former roommate, who knows me well, called from Berlin to ask if I had “made the terrible, horrible biscuits yet.” These misfortune cookies tend to happen at moments of such extreme stress that those around me feel obliged to eat them. They say that if you can make a cake, you can make a bomb; if the whole thing implodes, my job will not be in munitions.
Thursday, February 20th, 2020
The beautiful 19th century data visualisations of Emma Willard unfold in this immersive piece by Susan Schulten.
Thursday, February 6th, 2020
Design systems can often ‘read’ as very top down, but need to be bottom up to reflect the needs of different users of different services in different contexts.
I’ve yet to be involved in a design system that hasn’t struggled to some extent for participation and contribution from the whole of its design community.
Wednesday, February 5th, 2020
Design systems roundup
When I started writing a post about architects, gardeners, and design systems, it was going to be a quick follow-up to my post about web standards, dictionaries, and design systems. I had spotted an interesting metaphor in one of Frank’s posts, and I thought it was worth jotting it down.
But after making that connection, I kept writing. I wanted to point out the fetishism we have for creation over curation; building over maintenance.
Then the post took a bit of a dark turn. I wrote about how the most commonly cited reasons for creating a design system—efficiency and consistency—are the same processes that have led to automation and dehumanisation in the past.
That’s where I left things. Others have picked up the baton.
Dave wrote a post called The Web is Industrialized and I helped industrialize it. What I said resonated with him:
This kills me, but it’s true. We’ve industrialized design and are relegated to squeezing efficiencies out of it through our design systems. All CSS changes must now have a business value and user story ticket attached to it. We operate more like Taylor and his stopwatch and Gantt and his charts, maximizing effort and impact rather than focusing on the human aspects of product development.
But he also points out the many benefits of systemetising:
At the same time, I have seen first hand how design systems can yield improvements in accessibility, performance, and shared knowledge across a willing team. I’ve seen them illuminate problems in design and code. I’ve seen them speed up design and development allowing teams to build, share, and validate prototypes or A/B tests before undergoing costly guesswork in production. There’s value in these tools, these processes.
Emphasis mine. I think that’s a key phrase: “a willing team.”
A design system that optimizes for consistency relies on compliance: specifically, the people using the system have to comply with the system’s rules, in order to deliver on that promised consistency. And this is why that, as a way of doing something, a design system can be pretty dehumanizing.
But a design system need not be a constraining straitjacket—a means of enforcing consistency by keeping creators from colouring outside the lines. Used well, a design system can be a tool to give creators more freedom:
Does the system you work with allow you to control the process of your work, to make situational decisions? Or is it simply a set of rules you have to follow?
I definitely share Jeremy’s concern, but also think it’s important to stress that this isn’t an intrinsic issue with design systems, but rather the organizational culture that exists or gets built up around the design system. There’s a big difference between having smart, reusable patterns at your disposal and creating a dictatorial culture designed to enforce conformity and swat down anyone coloring outside the lines.
Brad makes a very apt comparison with Agile:
Not Agile the idea, but the actual Agile reality so many have to suffer through.
Agile can be a liberating empowering process, when done well. But all too often it’s a quagmire of requirements, burn rates, and story points. We need to make sure that design systems don’t suffer the same fate.
Jeremy’s thoughts on industrialization definitely struck a nerve. Sure, design systems have the ability to dehumanize and that’s something to actively watch out for. But I’d also say to pay close attention to the processes and organizational culture we take part in and contribute to.
Matthew Ström weighed in with a beautifully-written piece called Breaking looms. He provides historical context to the question of automation by relaying the story of the Luddite uprising. Automation may indeed be inevitable, according to his post, but he also provides advice on how to approach design systems today:
We can create ethical systems based in detailed user research. We can insist on environmental impact statements, diversity and inclusion initiatives, and human rights reports. We can write design principles, document dark patterns, and educate our colleagues about accessibility.
Care applies to the built environment, and especially to digital technology, as social media becomes the weather and the tools we create determine the expectations of work to be done and the economic value of the people who use those tools. A well-made design system created for the right reasons is reparative. One created for the wrong reasons becomes a weapon for displacement. Tools are always beholden to values. This is well-trodden territory.
Well-trodden territory indeed. Back in 2015, Travis Gertz wrote about Design Machines:
Designing better systems and treating our content with respect are two wonderful ideals to strive for, but they can’t happen without institutional change. If we want to design with more expression and variation, we need to change how we work together, build design teams, and forge our tools.
Design systems are certainly a new way of thinking about product development, and introduce a different set of tools to the design process, but design systems are not going to lessen the need for designers. They will instead increase the number of products that can be created, and hence increase the demand for designers.
And in 2019, Kaelig wrote:
In order to be fulfilled at work, Marx wrote that workers need “to see themselves in the objects they have created”.
When “improving productivity”, design systems tooling must be mindful of not turning their users’ craft into commodities, alienating them, like cogs in a machine.
All of this is reminding me of Kranzberg’s first law:
Technology is neither good nor bad; nor is it neutral.
I worry that sometimes the messaging around design systems paints them as an inherently positive thing. But design systems won’t fix your problems:
Just stay away from folks who try to convince you that having a design system alone will solve something.
It’s just the beginning.
At the same time, a design system need not be the gateway drug to some kind of post-singularity future where our jobs have been automated away.
As always, it depends.
Remember what Frank said:
A well-made design system created for the right reasons is reparative. One created for the wrong reasons becomes a weapon for displacement.
The reasons for creating a design system matter. Those reasons will probably reflect the values of the company creating the system. At the level of reasons and values, we’ve gone beyond the bounds of the hyperobject of design systems. We’re dealing in the area of design ops—the whys of systemising design.
This is why I’m so wary of selling the benefits of design systems in terms of consistency and efficiency. Those are obviously tempting money-saving benefits, but followed to their conclusion, they lead down the dark path of enforced compliance and eventually, automation.
But if the reason you create a design system is to empower people to be more creative, then say that loud and proud! I know that creativity, autonomy and empowerment is a tougher package to sell than consistency and efficiency, but I think it’s a battle worth fighting.
Design systems are neither good nor bad (nor are they neutral).
Addendum: I’d just like to say how invigorating it’s been to read the responses from Dave, Ethan, Brad, Matthew, and Frank …all of them writing on their own websites. Rumours of the demise of blogging may have been greatly exaggerated.
Aaaaaand the circle is now complete.
It is a crisis of care.
As with anything, it’s not about the technology itself:
A well-made design system created for the right reasons is reparative. One created for the wrong reasons becomes a weapon for displacement. Tools are always beholden to values. This is well-trodden territory.