The upside to being a terrible procrastinator is that certain items on my to-do list, like, say, “build a chatbot”, will—given enough time—literally take care of themselves.
I ultimately feel like it has slowly turned into a fad. I got fooled by the trend, and as a by-product became part of the trend itself.
I love, love, love all the little details of HTML that Aaron offers up here. And I really like how he positions non-visual user-agents like searchbots, screen readers, and voice assisants as headless UIs.
HTML is a truly robust and expressive language that is often overlooked and undervalued, but it has the incredible potential to nurture conversations with our users without requiring a lot of effort on our part. Simply taking the time to code web pages well will enable our sites to speak to our customers like they speak to each other. Thinking about how our sites are experienced as headless interfaces now will set the stage for more natural interactions between the real world and the digital one.
I love what Ben is doing with this single-serving site (similar to my design principles collection)—it’s a collection of handy links and resources around voice UI:
Designing a voice interface? Here’s a useful list of lists: as many guiding principles as we could find, all in one place. List compiled and edited by Ben Sauer @bensauer.
BONUS ITEM: Have him run a voice workshop for you!
Psst… Jeremy! Right now you’re getting notified every time something is posted to Slack. That’s great at first, but now that activity is increasing you’ll probably prefer dialing that down.
What’s happening?
Why does everyone always look at me? I know I’m a chalkboard and that’s my job, I just wish people would ask before staring at me. Sometimes I don’t have anything to say.
I’m Little MOO - the bit of software that will be managing your order with us. It will shortly be sent to Big MOO, our print machine who will print it for you in the next few days. I’ll let you know when it’s done and on it’s way to you.
It looks like you’re writing a letter.
Your quest is to find the Warlock’s treasure, hidden deep within a dungeon populated with a multitude of terrifying monsters. You will need courage, determination and a fair amount of luck if you are to survive all the traps and battles, and reach your goal — the innermost chambers of the Warlock’s domain.
Welcome to Adventure!! Would you like instructions?
I am a lead pencil—the ordinary wooden pencil familiar to all boys and girls and adults who can read and write.
ÆLFRED MECH HET GEWYRCAN
Ælfred ordered me to be made
I have marked up the protagonist of each conversation using the cite element. There is a long-running dispute over the use of this element. In HTML 4.01 it was perfectly fine to use cite to mark up a person being quoted. In the HTML Living Standard, usage has been narrowed:
The
citeelement represents the title of a work (e.g. a book, a paper, an essay, a poem, a score, a song, a script, a film, a TV show, a game, a sculpture, a painting, a theatre production, a play, an opera, a musical, an exhibition, a legal case report, a computer program, etc). This can be a work that is being quoted or referenced in detail (i.e. a citation), or it can just be a work that is mentioned in passing.A person’s name is not the title of a work — even if people call that person a piece of work — and the element must therefore not be used to mark up people’s names.
In the examples above, it’s pretty clear that I, Pencil and Warlock Of Firetop Mountain are valid use cases for the cite element according to the HTML5 definition; they are titles of works. But what about Clippy or Little Moo or Slackbot? They’re not people …but they’re not exactly titles of works either.
If I were to mark up a dialogue between Eliza and a human being, should I only mark up Eliza’s remarks with cite? In text transcripts of conversations with Alexa, Siri, or Cortana, should only their side of the conversation get attributed as a source? Or should they also be written without the cite element because it must not be used to mark up people’s names …even though they are not people, according to conventional definition.
It’s downright botist.
Cennydd speaks his brains on conversational interfaces—a refreshing counterpoint to Chris’s cheerleading.