People do use Add to Home Screen – Firefox UX
Oh no! My claim has been refuted by a rigourous scientific study of …checks notes… ten people.
Be right back: just need to chat with eleven people.
Tags: cover
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Thursday, February 23rd, 2023
Wednesday, August 3rd, 2022
Open sourcing the Product Planning Prompt Pack
This is very generous of Anna! She has a deck of cards with questions she asks in product planning meetings. You can download the pack for free.
Sunday, June 5th, 2022
The Art of Penguin Science Fiction
A century of sci-fi book covers.
Sunday, May 1st, 2022
Emily F. Gorcenski: Angelheaded Hipsters Burning for the Ancient Heavenly Connection
Twitter is a chatroom, and the problem that Twitter really solved was the discoverability problem. The internet is a big place, and it is shockingly hard to otherwise find people whose thoughts you want to read more of, whether those thoughts are tweets, articles, or research papers. The thing is, I’m not really sure that Twitter ever realized that this is the problem they solved, that this is where their core value lies. Twitter kept experimenting with algorithms and site layouts and Moments and other features to try to foist more discoverability onto the users without realizing that their users were discovering with the platform quite adeptly already. Twitter kept trying to amplify the signal without understanding that what users needed was better tools to cut down the noise.
Twitter, like many technology companies, fell into the classical trap by thinking that they, the technologists, were the innovators. Technologists today are almost never innovators, but rather plumbers who build pipelines to move ideas in the form of data back and forth with varying efficacy. Users are innovators, and its users that made Twitter unique.
Tuesday, June 8th, 2021
Robin Rendle ･ Everything that books ought to be
I’m with Robin. Hardback books are infuriating, not least because of the ridiculous business model of only publishing hardback versions to begin with, and only releasing a paperback when you’ve lost all interest in reading the damn book.
Wednesday, June 3rd, 2020
marcus.io · Making RSS more visible again with a /feeds page
Personal website owners – what do you think about collecting all of the feeds you are producing in one way or the other on a
/feedspage?
Sounds like a good idea! I’ll get on that.
Monday, April 8th, 2019
Methods - 18F Methods
A very handy collection of design exercises as used by 18F. There’s a lot of crossover here with the Clearleft toolbox.
A collection of tools to bring human-centered design into your project.
These methods are categorised by:
- Discover
- Decide
- Make
- Validate
- Fundamentals
Thursday, February 28th, 2019
WorldWideWeb coverage
Remy’s keeping a list of hyperlinks to stories covering our recent hack week at CERN.
Monday, November 6th, 2017
Installing Progressive Web Apps
When I was testing the dConstruct Audio Archive—which is now a Progressive Web App—I noticed some interesting changes in how Chrome on Android offers the “add to home screen” prompt.
It used to literally say “add to home screen.”
Now it simply says “add.”
I vaguely remember there being some talk of changing the labelling, but I could’ve sworn it was going to change to “install”. I’ve got to be honest, just having the word “add” doesn’t seem to provide much context. Based on the quick’n’dirty usability testing I did with some co-workers, it just made things confusing. “Add what?” “What am I adding?”
Additionally, the prompt appeared immediately on the first visit to the site. I thought there was supposed to be an added “engagement” metric in order for the prompt to appear; that the user needs to visit the site more than once.
You’d think I’d be happy that users will be presented with the home-screen prompt immediately, but based on the behaviour I saw, I’m not sure it’s a good thing. Here’s what I observed:
- The user types the URL
archive.dconstruct.orginto the address bar. - The site loads.
- The home-screen prompt slides up from the bottom of the screen.
- The user immediately moves to dismiss the prompt (cue me interjecting “Don’t close that!”).
This behaviour is entirely unsurprising for three reasons:
- We web designers and web developers have trained users to dismiss overlays and pop-ups if they actually want to get to the content. Nobody’s going to bother to actually read the prompt if there’s a 99% chance it’s going to say “Sign up to our newsletter!” or “Take our survey!”.
- The prompt appears below the “line of death” so there’s no way to tell it’s a browser or OS-level dialogue rather than a JavaScript-driven pop-up from the site.
- Because the prompt now appears on the first visit, no trust has been established between the user and the site. If the prompt only appeared on later visits (or later navigations during the first visit) perhaps it would stand a greater chance of survival.
It’s still possible to add a Progressive Web App to the home screen, but the option to do that is hidden behind the mysterious three-dots-vertically-stacked icon (I propose we call this the shish kebab icon to distinguish it from the equally impenetrable hamburger icon).
I was chatting with Andreas from Mozilla at the View Source conference last week, and he was filling me in on how Firefox on Android does the add-to-homescreen flow. Instead of a one-time prompt, they’ve added a persistent icon above the “line of death” (the icon is a combination of a house and a plus symbol).
When a Firefox 58 user arrives on a website that is served over HTTPS and has a valid manifest, a subtle badge will appear in the address bar: when tapped, an “Add to Home screen” confirmation dialog will slide in, through which the web app can be added to the Android home screen.
This kind of badging also has issues (without the explicit text “add to home screen”, the user doesn’t know what the icon does), but I think a more persistently visible option like this works better than the a one-time prompt.
Firefox is following the lead of the badging approach pioneered by the Samsung Internet browser. It provides a plus symbol that, when pressed, reveals the options to add to home screen or simply bookmark.
I don’t think Chrome for Android has any plans for this kind of badging, but they are working on letting the site authors provide their own prompts. I’m not sure this is such a good idea, given our history of abusing pop-ups and overlays.
Sadly, I feel that any solution that relies on an unrequested overlay is doomed. That’s on us. The way we’ve turned browsing the web—especially on mobile—into a frustrating chore of dismissing unwanted overlays is a classic tragedy of the commons. We blew it. Users don’t trust unrequested overlays, and I can’t blame them.
For what it’s worth, my opinion is that ambient badging is a better user experience than one-time prompts. That opinion is informed by a meagre amount of testing though. I’d love to hear from anyone who’s been doing more detailed usability testing of both approaches. I assume that Google, Mozilla, and Samsung are doing this kind of testing, and it would be really great to see the data from that (hint, hint).
But it might well be that ambient badging is just too subtle to even be noticed by the user.
On one end of the scale you’ve got the intrusiveness of an add-to-home-screen prompt, but on the other end of the scale you’ve got the discoverability problem of a subtle badge icon. I wonder if there might be a compromise solution—maybe a badge icon that pulses or glows on the first or second visit?
Of course that would also need to be thoroughly tested.
Monday, October 9th, 2017
Defining design principles at EMBL | Journal | The Personal Disquiet of Mark Boulton
Mark describes the process he favours for creating (discovering?) design principles, like the ones for EMBL (I must remember to add those to the collection).
All you do is be mindful of when the team repeats design desires. This could be several members of the team say the same thing in a slightly different way, or that you keep circling around and around a problem but struggle to articulate it. By being mindful at all times to this a team can quickly pull together principles that are derived from doing the work on their particular problem rather than principles which are imposed on the work. An important difference.
Wednesday, July 13th, 2016
How to Make Sense of Any Mess
Did you know that Abby Covert’s book is available online in its gloriously hyperlinked entirety?
Tuesday, June 7th, 2016
PWA Discovery: You Ain’t Seen Nothin Yet | Infrequently Noted
Smart thinking from Alex on how browsers could better indicate that a website is a progressive web app (and would therefore benefit from being added to the home screen). Ambient badging, he calls it.
Wouldn’t it be great if there were a button in the URL bar that appeared whenever you landed on a PWA that you could always tap to save it to your homescreen? A button that showed up in the top-level UI only when on a PWA? Something that didn’t require digging through menus and guessing about “is this thing going to work well when launched from the homescreen?”
Thursday, November 5th, 2015
Chipmunks on 16 speed
This sounds genuinely good—Alvin and the Chipmunks slowed down to reveal their true ’90s post-punk goth-grunge nature.
Tuesday, September 24th, 2013
It Takes a Village to Save a Hard Drive
An epic tale of data recovery.
Of course Jason Scott was involved.
Wednesday, March 20th, 2013
Don’t Be Afraid To Teach Interactions by Timoni West
Timoni tackles the tricky topic of teaching taps.
Discoverability can be hard, but that shouldn’t stop us trying out new interactions.
Monday, March 4th, 2013
Springboard – Coming soon from Clearleft
The latest Clearleft product will be like having an intensive set of discovery, collaboration, and exploration workshops in a box. Perfect for startups and other small businesses short on time or budget.
It starts in Spring but you can register your interest now.
Wednesday, February 6th, 2013
Cover-Up’s open device lab
The guys at Cover Up are great: they make accessories for tablets and e-readers, so they have lots of those devices. They’ve made them all available for web developers to test on. Like I said: they’re great!
Friday, January 18th, 2013
Bargain Bin Blasphemy
I think there might be some subliminal messages hidden in these album covers.
Saturday, May 26th, 2012
Fictional magazine covers from Blade Runner - a set on Flickr
Magazine covers created by Tom Southwell for background scenes in Blade Runner.
Sunday, March 18th, 2012
Galaxy Zoo and the new dawn of citizen science | Science | The Observer
A lovely piece of mainstream news reporting on Galaxy Zoo and the other Zooniverse projects, and the broader role of Citizen Science.