Saying adios to Cáceres.
Tags: cx
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Sunday, September 24th, 2023

Great tunes!
Saturday, September 23rd, 2023
Session on the street.
Friday, September 22nd, 2023

Playing tunes with Jessica.

Session in the sun. 🎶 ☀️
Thursday, September 21st, 2023

Getting stuck in!
Wednesday, September 20th, 2023
Jessica around town.
Tuesday, September 19th, 2023
Look to the skies!
Monday, September 18th, 2023
Exploring Cáceres.

Well, I wasn’t expecting…
Thursday, September 14th, 2023
This week’s sessions.
Thursday, October 13th, 2022
The Customer Onboarding Handbook [PDF]
A free PDF with five articles:
- The Brand Experience Gap by Emma Parnell
- Ongoing Onboarding: Taking Customers from First Use to Product Mastery by Chris How
- Just Add ICE: 3 Ways to Make Your Customer Experience More Meaningful by Candi Williams
- Effectively Researching and Using Customer Journey Maps by Lauren Isaacson
- Using and Abusing Surveys in Customer Onboarding by Caroline Jarrett
Three of those authors spoke at this year’s UX London!
Saturday, December 25th, 2021
Lola the luckdragon.

Making cookies for Santa Claus. 🍪🎅
Friday, December 24th, 2021

Portrait of a good dog.
Thursday, December 23rd, 2021

Cactus moon. 🌵🌙
Monday, December 20th, 2021

Ellie.
Saturday, December 11th, 2021

Suka.
Thursday, December 9th, 2021

Jessica in Cobh.
Sunday, March 7th, 2021

Until I can play tunes with @RowanFolk again, this will do nicely.