Tags: design



Tuesday, September 29th, 2020

Unobtrusive feedback

Ten years ago I gave a talk at An Event Apart all about interaction design. It was called Paranormal Interactivity. You can watch the video, listen to the audio or read the transcript if you like.

I think it holds up pretty well. There’s one interaction pattern in particular that I think has stood the test of time. In the talk, I introduce this pattern as something you can see in action on Huffduffer:

I was thinking about how to tell the user that something’s happened without distracting them from their task, and I thought beyond the web. I thought about places that provide feedback mechanisms on screens, and I thought of video games.

So we all know Super Mario, right? And if you think about when you’re collecting coins in Super Mario, it doesn’t stop the game and pop up an alert dialogue and say, “You have just collected ten points, OK, Cancel”, right? It just does it. It does it in the background, but it does provide you with a feedback mechanism.

The feedback you get in Super Mario is about the number of points you’ve just gained. When you collect an item that gives you more points, the number of points you’ve gained appears where the item was …and then drifts upwards as it disappears. It’s unobtrusive enough that it won’t distract you from the gameplay you’re concentrating on but it gives you the reassurance that, yes, you have just gained points.

I think this a neat little feedback mechanism that we can borrow for subtle Ajax interactions on the web. These are actions that don’t change much of the content. The user needs to be able to potentially do lots of these actions on a single page without waiting for feedback every time.

On Huffduffer, for example, you might be looking at a listing of people that you can choose to follow or unfollow. The mechanism for doing that is a button per person. You might potentially be clicking lots of those buttons in quick succession. You want to know that each action has taken effect but you don’t want to be interrupted from your following/unfollowing spree.

You get some feedback in any case: the button changes. Maybe the text updates from “follow” to “unfollow” accompanied by a change in colour (this is what you’ll see on Twitter). The Super Mario style feedback is in addition to that, rather than instead of.

I’ve made a Codepen so you can see a reduced test case of the Super Mario feedback in action.

See the Pen Unobtrusive feedback by Jeremy Keith (@adactio) on CodePen.

Here’s the code available as a gist.

It’s a function that takes two arguments: the element that the feedback originates from (pass in a DOM node reference for this), and the contents of the feedback (this can be a string of text or it can be HTML …or SVG). When you call the function with those two arguments, this is what happens:

  1. The JavaScript generates a span element and puts the feedback contents inside it.
  2. Then it positions that element right over the element that the feedback originates from.
  3. Then there’s a CSS transform. The feedback gets a translateY applied so it drifts upward. At the same time it gets its opacity reduced from 1 to 0 so it’s fading away.
  4. Finally there’s a transitionend event that fires when the animation is over. Once that event fires, the generated span is destroyed.

When I first used this pattern on Huffduffer, I’m pretty sure I was using jQuery. A few years later I rewrote it in vanilla JavaScript. That was four years ago so I wonder if the code could be improved. Have a go if you fancy it.

Still, even if the code could benefit from an update, I’m pleased that the underlying pattern still holds true. I used it recently on The Session and it’s working a treat for a new Ajax interaction there (bookmarking or unbookbarking an item).

If you end up using this unobtrusive feedback pattern anyway, please let me know—I’d love to see more examples of it in the wild.

Monday, September 28th, 2020

The Empty Box | CSS-Tricks

This is an excellent framing for minimal viable products—what would the black box theatre production be?

Forget about all the production and complexity you could build. What’s the purpose you want to convey at the core?

Identify core functionality.

Saturday, September 26th, 2020

On not choosing WordPress for the W3C redesign project - Working in the open with W3C and Studio 24

The use of React complicates front-end build. We have very talented front-end developers, however, they are not React experts - nor should they need to be. I believe front-end should be built as standards-compliant HTML/CSS with JavaScript used to enrich functionality where necessary and appropriate.

Thursday, September 24th, 2020

15 years of Clearleft

Ah, look at this beautiful timeline that Cassie designed and built—so many beautiful little touches! It covers the fifteen years(!) of Clearleft so far.

But you can also contribute to it …by looking ahead to the next fifteen years:

Let’s imagine it’s 2035…

How do you hope the practice of design will have changed for the better?

Fill out an online postcard with your hopes for the future.

Thursday, September 17th, 2020

Geri Reid - Forms best practice

This is a terrific collection of guidelines for form design.

Wednesday, September 16th, 2020

Schedule / Inclusive Design 24 (#id24) 17 September 2020

No matter what time zone you’re in, you can tune in to some excellent-sounding talks tomorrow.

No sign-up. No registration. All sessions are streamed live and publicly on the Inclusive Design 24 YouTube channel.

Monday, September 14th, 2020

Why Do We Interface?

A short web book on the past, present and future of interfaces, written in a snappy, chatty style.

From oral communication and storytelling 500,000 years ago to virtual reality today, the purpose of information interfaces has always been to communicate more quickly, more deeply, to foster relationships, to explore, to measure, to learn, to build knowledge, to entertain, and to create.

We interface precisely because we are human. Because we are intelligent, because we are social, because we are inquisitive and creative.

We design our interfaces and they in turn redefine what it means to be human.

Sunday, August 30th, 2020

mnot’s blog: RFC8890: The Internet is for End Users

RFC 8890 maybe the closest thing we’ve got to a Hippocratic oath right now.

A community that agrees to principles that are informed by shared values can use them to navigate hard decisions.

Also worth noting:

Many discussions influenced this document, both inside and outside of the IETF and IAB. In particular, Edward Snowden’s comments regarding the priority of end users at IETF 93 and the HTML5 Priority of Constituencies were both influential.

Friday, August 28th, 2020

The Thing With Leading in CSS · Matthias Ott – User Experience Designer

An excellent explanation of the new leading-trim and text-edge properties in CSS, complete with an in-depth history of leading in typography.

(I’m very happy to finally have a permanent link to point to about this, rather than a post on Ev’s blog.)

Robin Rendle ・ A Rocket-Powered Jumbo Jet

Before the hagiographical praise for working with an iPad Pro, Robin nails the fundamental shape of the design process:

I had forgotten that there are two modes of design, just as there is in writing.

The first mode is understanding the problem, getting a ten-thousand foot view of the land. It’s getting people to acknowledge that this really is the problem we need to agree upon. This work needs to happen in a sketchbook in the form of messy, back-of-the-napkin drawings or in writing. All this helps you to form a proper argument and focus your thoughts.

The second mode of design is taking that ten-thousand foot view and zooming all the way in to the hairs on the back of the rabbit; figuring out the precise UI and components, the copywriting, the animations, the everything else. This should be done in a design tool like Figma or Sketch. And this is when we should be talking about color palettes, icons, design systems, and consistency.

The problem with almost all design work is that first phase never really happens. People don’t take that ten thousand foot view of the problem and are focusing instead on the pixels; they’re trapped by the system they know too well.

Yes, yes, yes! Spot on:

I think people get stuck in that second mode because productivity in design is often tied to “how many pages or frames did I design today?” when productivity should instead be thought of as “how did my understanding of the problem change?

Revisiting Adaptive Design, a lost design movement (Interconnected)

This sounds like seamful design:

How to enable not users but adaptors? How can people move from using a product, to understanding how it hangs together and making their own changes? How do you design products with, metaphorically, screws not nails?

Make Me Think | Jim Nielsen’s Weblog

The removal of all friction should’t be a goal. Making things easy and making things hard should be a design tool, employed to aid the end user towards their loftiest goals.

Thursday, August 20th, 2020

Star Trek: The Motion Picture | Typeset In The Future

The latest edition in this wonderful series of science-fictional typography has some truly twisty turbolift tangents.

Monday, August 17th, 2020

Design Principles For The Web—the links

I’m speaking today at an online edition of An Event Apart called Front-End Focus. I’ll be opening up the show with a talk called Design Principles For The Web, which ironically doesn’t have much of a front-end focus:

Designing and developing on the web can feel like a never-ending crusade against the unknown. Design principles are one way of unifying your team to better fight this battle. But as well as the design principles specific to your product or service, there are core principles underpinning the very fabric of the World Wide Web itself. Together, we’ll dive into applying these design principles to build websites that are resilient, performant, accessible, and beautiful.

That explains why I’ve been writing so much about design principles …well, that and the fact that I’m mildly obsessed with them.

To avoid technical difficulties, I’ve pre-recorded the talk. So while that’s playing, I’ll be spamming the accompanying chat window with related links. Then I’ll do a live Q&A.

Should you be interested in the links that I’ll be bombarding the attendees with, I’ve gathered them here in one place (and they’re also on the website of An Event Apart). The narrative structure of the talk might not be clear from scanning down a list of links, but there’s some good stuff here that you can dive into if you want to know what the inside of my head is like.




Mind the gap

In May 2012, Brian LeRoux, the creator of PhoneGap, wrote a post setting out the beliefs, goals and philosophy of the project.

The beliefs are the assumptions that inform everything else. Brian stated two core tenets:

  1. The web solved cross platform.
  2. All technology deprecates with time.

That second belief then informed one of the goals of the PhoneGap project:

The ultimate purpose of PhoneGap is to cease to exist.

Last week, PhoneGap succeeded in its goal:

Since the project’s beginning in 2008, the market has evolved and Progressive Web Apps (PWAs) now bring the power of native apps to web applications.

Today, we are announcing the end of development for PhoneGap.

I think Brian was spot-on with his belief that all technology deprecates with time. I also think it was very astute of him to tie the goals of PhoneGap to that belief. Heck, it’s even in the project name: PhoneGap!

I recently wrote this about Sass and clamp:

I’ve said it before and I’ll say it again, the goal of any good library should be to get so successful as to make itself redundant. That is, the ideas and functionality provided by the tool are so useful and widely adopted that the native technologies—HTML, CSS, and JavaScript—take their cue from those tools.

jQuery is the perfect example of this. jQuery is no longer needed because cross-browser DOM Scripting is now much easier …thanks to jQuery.

Successful libraries and frameworks point the way. They show what developers are yearning for, and that’s where web standards efforts can then focus. When a library or framework is no longer needed, that’s not something to mourn; it’s something to celebrate.

That’s particularly true if the library of code needs to be run by a web browser. The user pays a tax with that extra download so that the developer gets the benefit of the library. When web browsers no longer need the library in order to provide the same functionality, it’s a win for users.

In fact, if you’re providing a front-end library or framework, I believe you should be actively working towards making it obselete. Think of your project as a polyfill. If it’s solving a genuine need, then you should be looking forward to the day when your code is made redundant by web browsers.

One more thing…

I think it was great that Brian documented PhoneGap’s beliefs, goals and philosophy. This is exactly why design principles can be so useful—to clearly set out the priorities of a project, so that there’s no misunderstanding or mixed signals.

If you’re working on a project, take the time to ask yourself what assumptions and beliefs are underpinning the work. Then figure out how those beliefs influence what you prioritise.

Ultimately, the code you produce is the output generated by your priorities. And your priorities are driven by your purpose.

You can make those priorities tangible in the form of design principles.

You can make those design principles visible by publishing them.

Sunday, August 16th, 2020

Solid Start

A four-point checklist for inclusive design:

Are you a person that makes digital things for other people? Awesome—because this page is all about making things for people. There are four ways you can improve your creation for everybody. All four are testable, fixable and they improve usability for everybody.

The Clearleft podcast and the decline of design · Paul Robert Lloyd

Now this is the kind of response I was hoping to stir up with the first season of the Clearleft podcast!

With echos of design’s subjugation reverberating across all six episodes, this first season inadvertently told the story of how my profession has been captured by a desire to serve business interests above all others, while being disarmed by its tendency for introspection and need to be recognised.

Can digital design redeem itself? I hope so. Maybe in the next season of the Clearleft podcast, we’ll find out how.

Friday, August 14th, 2020

Marxian Alienation And Web Development: HeydonWorks

As a web designer or developer burnout comes calling when you try to do good work, but you’re not allowed.

  • You want to make the app more performant; your boss wants to fill it full of third party trackers
  • You want to make the app more accessible; your boss wants you to focus on the ‘able market’ instead
  • You want to word the app more clearly; your boss wants to trick users with misleading language

If you are a good developer, and a good person, asked to do shit work, you will burn out.

Thursday, August 13th, 2020

Гибкий веб-дизайн

Well, this is just wonderful! Students from Moscow Coding School are translating Resilient Web Design into Russian. Three chapters done so far!

This is literally the reason why I licensed the book with a Creative Commons Attribution‐ShareAlike license.

Wednesday, August 12th, 2020

Design sprints on the Clearleft podcast

The sixth episode of the Clearleft podcast is now live: design sprints!

It comes in at just under 24 minutes, which feels just about right to me. Once again, it’s a dive into one topic that asks “What is this?”, “What does this mean?”, and “Where did this come from?”

I could’ve invited just about any of the practitioners at Clearleft to join me on this one, but I setttled on Chris, who’s always erudite and sharp.

I also asked ex-Clearleftie Jerlyn to have a chat. You’ll notice that’s been a bit of theme on the Clearleft podcast; asking people who used to work at Clearleft to share their thoughts. I’d quite like to do at least an episode—maybe even a whole season—featuring ex-Clearlefties exclusively. So many great people have worked at the agency of the years, Jerlyn being a prime example.

I’d also like to do an episode some time with the regular contractors we’ve worked with at Clearleft. On this episode, I asked the super-smart Tom Prior to join me.

I recorded those three chats over the past couple of weeks. And it was kind of funny how there was, of course, a looming presence over the topic of design sprints: Jake Knapp. I had sent him an email too but I got an auto-responder saying that he was super busy and would take a while to respond. So I kind of mentally wrote it off.

I spent last week assembling and editing the podcast with the excellent contributions from Jerlyn, Chris, and Tom. But it did feel a bit like Waiting For Godot the way that Jake’s book was being constantly referenced.

Then, on the weekend, Godot showed up.

Jake said he’d have time for a chat on Wednesday. Aargh! That’s the release date for the podcast! I don’t suppose Monday would work?

Very graciously, Jake agreed to a Monday chat (at an ungodly early hour in his time zone). I got an excellent half hour of material straight from the horse’s mouth—a very excitable and fast-talking horse, too.

That left me with just a day to work the material into the episode! I felt like a journalist banging on the keyboard at midnight, ready to run into the printing room shouting “Stop the press!” …although I’m sure the truth is that nobody but me would notice if an episode were released a little late.

Anyway, it all got done in the end and I think it turned out pretty great!

Have a listen for yourself and see what you make of it.

This was the final episode of the first season. I’ll now take a little break from podcasting as I plot and plan for the next season. Watch this space! …and, y’know, subscribe to the podcast.