Tags: empathy

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Thursday, April 5th, 2018

Dear Developer, The Web Isn’t About You | sonniesedge.co.uk

This is absolutely brilliant!

Forgive my excitement, but this transcript of Charlie’s talk is so, so good—an equal mix of history and practical advice. Once you’ve read it, share it. I want everyone to have the pleasure of reading this inspiring piece!

It is this flirty declarative nature makes HTML so incredibly robust. Just look at this video. It shows me pulling chunks out of the Amazon homepage as I browse it, while the page continues to run.

Let’s just stop and think about that, because we take it for granted. I’m pulling chunks of code out of a running computer application, AND IT IS STILL WORKING.

Just how… INCREDIBLE is that? Can you imagine pulling random chunks of code out of the memory of your iPhone or Windows laptop, and still expecting it to work? Of course not! But with HTML, it’s a given.

Saturday, February 10th, 2018

Make me think! – Prototypr

Maybe being able to speak a foreign language is more fun than using a translation software.

Whenever we are about to substitute a laborious activity such as learning a language, cooking a meal, or tending to plants with a — deceptively — simple solution, we might always ask ourselves: Should the technology grow — or the person using it?

See, this is what I’m talking about—seamlessness is not, in my opinion, a desirable goal for its own sake. Every augmentation is also an amputation.

Some questions for us to ask ourselves as we design and build:

  • Empowerment: Who’s having the fun?
  • Resilience: Does it make us more vulnerable?
  • Empathy: What is the impact of simplification on others?

Monday, July 17th, 2017

Empathy Prompts

A series of small suggestions that anyone can try so that they can better empathise with people who experience digital products differently.

These prompts are intended to help build empathy, not describe any one person’s experience. These prompts are not intended to tokenize the experience of the individuals experiencing these conditions.

Tuesday, August 2nd, 2016

Hidden Expectations - daverupert.com

Over the years I’ve come to realize that most difficult part of making websites isn’t the code, it’s the “hidden expectations”, the unseen aspects I didn’t know were my responsibility when I started: Accessibility, Security, Performance, and Empathy.

Thursday, May 26th, 2016

No Really, For Everyone | Benjamin Listwon

A heartfelt call to web developers to consider the needs of the many and varied people trying to use what we build.

None of this is about Javascript. None of this is about CSS transforms or WebGL. None of this is about technology at all.

It is about making products that serve all users equally. It is about putting ourselves in others’ shoes. It is about trying to imagine the frustration and difficulty of using our products when the conditions aren’t what we’re used to. It is about being human.

Tuesday, August 13th, 2013

Human Interest by Trent Walton

Trent proposes a way to avoid implementing dark patterns: take a leaf from the progressive enhancement playbook and assume the worst conditions for your user’s context.

Thursday, August 8th, 2013

The Pastry Box Project | 8 August 2013, baked by Viviana Doctorovich

Empathy is for everyone:

No matter how many times I go through this journey, it never stops surprising me how easy it is to lose perspective in the heat of a project and forget that there is no difference between a user, a client and a designer. It shouldn’t be so hard to remember that no matter the title, we’re all just people trying to get things done.

A nice reminder from Viv.

Friday, October 19th, 2012

Civil Rights CAPTCHA

CAPTHCAs are a terrible, terrible solution to a technological problem. But at least these CAPTCHAs acknowledge that the person typing is not only not-a-bot, but a human being.

Saturday, February 13th, 2010

Making Light: The lily knows not why it blossoms in the spring

Before we point the finger and laugh at the Facebook users leaving confused comments on Read Write Web, we should look to our own experiences with Google Buzz.

Wednesday, March 25th, 2009

northtemple - Accessibility to the Face

An excellent rumination on the meaning of accessibility, prompted by real world experiences.

Saturday, April 28th, 2007

Matt Webb's Interconnected (it's all confused and beautiful.)

Now this is what I call a captcha. You want to know about my mother? I'll tell you about my mother.